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Proxyclick vs iLobby Comparison

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Overview

From visitors to employees to contractors and beyond, manage people flows your way – while staying secure and globally compliant....

Deployed across more than 6,000 sites worldwide, iLobby’s Facility Management platform, FacilityOS, powers complex work environments...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

100

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

199

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

318

5

4

3

2

1

202

102

11

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.6

122

5

4

3

2

1

85

28

7

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

I like how great this is for the customer. It simplifies the visitors experience and guides them efficiently to what you can provide for them.
Customer service is very polite and demostrates very good response times. A further improvement in the Search functionality will definately improve even more user experience.
You can view all options. There is always a good feedback and they are developing a lot of new tools to improve and it becomes user friendly.

Pros

Customer service has been great. I love the product and hope to grow a great relationship.
It is just as good (and in some cases better) than having a dedicated employee at the front desk.
We are very pleased with the iLobby system and highly recommend it as a visitor management solution.

Cons

Drawback is perhaps the bad interfacing with other systems, but this is in the roadmap of Proxyclick.
I dislike that the kiosk only works on iOS or web browser it really needs an android version of the app.
Possibly include a quick shortcut to log book for emergency purposes. For example in the event of a fire a quick register can be published at the click of a button.

Cons

It wouldn't have caused nearly as much trouble if we were just able to restart the machine without having to go through a huge chaotic mess trying to get a replacement screwdriver.
Printer has connection problems randomly and has to be reconnected to work again.
I did suggest a feature for them to still send the picture to the supervisor even on failed reading.
  • Vendor responds to reviews
  • Last review18 days ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features51
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alarm Management
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Authentication
  • Badge Management
  • Booking Management
  • Calendar Management
  • Campus Notifications
  • Chat/Messaging
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contact Tracing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Desk Availability Schedule
  • Desk Reservation
  • Digital Signature
  • Document Management
  • Drag & Drop
  • Email Alerts
  • Email Management
  • Employee Directory
  • Employee Management
  • Event Management
  • Event Registration
  • Facility Scheduling
  • Floor Plans & Maps
  • For Offices
  • Group Registration
  • Historical Reporting
  • ID Scanning
  • Image Capture
  • Incident Management
  • Investigation Management
  • Label Printing
  • Location Tracking
  • Mass Notifications
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Language Alerts
  • Multi-Location
  • Occupancy Management
  • Offline Access
  • Pre-Registration
  • Push Notifications
  • QR Codes
  • Real Time Data
  • Real Time Reporting
  • Real-Time Monitoring
  • Real-Time Notifications
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • Role-Based Permissions
  • Room Booking
  • SMS Messaging
  • Safety Incident Management
  • Security Management
  • Self Check-in/Check-out
  • Self Service Portal
  • Single Sign On
  • Space Reservation
  • Status Tracking
  • Templates
  • Third-Party Integrations
  • Two-Way Communication
  • User Management
  • User Profiles
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Watch List
  • Wireless Internet Access
  • Workflow Management
  • Total features73
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alarm Management
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Authentication
  • Badge Management
  • Booking Management
  • Calendar Management
  • Campus Notifications
  • Chat/Messaging
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contact Tracing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Desk Availability Schedule
  • Desk Reservation
  • Digital Signature
  • Document Management
  • Drag & Drop
  • Email Alerts
  • Email Management
  • Employee Directory
  • Employee Management
  • Event Management
  • Event Registration
  • Facility Scheduling
  • Floor Plans & Maps
  • For Offices
  • Group Registration
  • Historical Reporting
  • ID Scanning
  • Image Capture
  • Incident Management
  • Investigation Management
  • Label Printing
  • Location Tracking
  • Mass Notifications
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Language Alerts
  • Multi-Location
  • Occupancy Management
  • Offline Access
  • Pre-Registration
  • Push Notifications
  • QR Codes
  • Real Time Data
  • Real Time Reporting
  • Real-Time Monitoring
  • Real-Time Notifications
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • Role-Based Permissions
  • Room Booking
  • SMS Messaging
  • Safety Incident Management
  • Security Management
  • Self Check-in/Check-out
  • Self Service Portal
  • Single Sign On
  • Space Reservation
  • Status Tracking
  • Templates
  • Third-Party Integrations
  • Two-Way Communication
  • User Management
  • User Profiles
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Watch List
  • Wireless Internet Access
  • Workflow Management

Integrations

  • Total integrations22
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations8
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier