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Proxyclick vs The Receptionist for iPad Comparison

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Overview

From visitors to employees to contractors and beyond, manage people flows your way – while staying secure and globally compliant....

Category Leaders

Ease visitor chaos with The Receptionist for iPad. Configure your visitor experience around your specific business needs...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

100

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

55

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

319

5

4

3

2

1

203

102

11

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.8

315

5

4

3

2

1

253

56

5

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

I like how great this is for the customer. It simplifies the visitors experience and guides them efficiently to what you can provide for them.
Customer service is very polite and demostrates very good response times. A further improvement in the Search functionality will definately improve even more user experience.
You can view all options. There is always a good feedback and they are developing a lot of new tools to improve and it becomes user friendly.

Pros

The best thing about this software is the customer support. It is superior and love the personal touch and that you are actually talking to someone live.
The check in process is super important because that's like a first impression, so I love how we can customize it to certain visitors.
Super easy to setup and more cost-effective than the competitors. We tried Envoy and iVisitor and this is a better product.

Cons

Drawback is perhaps the bad interfacing with other systems, but this is in the roadmap of Proxyclick.
I dislike that the kiosk only works on iOS or web browser it really needs an android version of the app.
Possibly include a quick shortcut to log book for emergency purposes. For example in the event of a fire a quick register can be published at the click of a button.

Cons

Our staff is now immediately notified with a delivery is made or a client presents for a session. No more checking the lobby a dozen times.
It does not stick well to most fabrics to usually within a few mins the name tag is lost somewhere.
The only problems we've had, is when there is an apple update, the iPad is not compatible with the iPad Receptionist app. I have to continually delete and re-download the program and printer.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features49
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alarm Management
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Badge Management
  • Booking Management
  • Calendar Management
  • Contact Management
  • Contact Tracing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Desk Availability Schedule
  • Desk Reservation
  • Digital Signature
  • Document Management
  • Drag & Drop
  • Email Management
  • Event Management
  • Event Registration
  • Facility Scheduling
  • Floor Plans & Maps
  • For Offices
  • Group Registration
  • Historical Reporting
  • ID Scanning
  • Image Capture
  • Investigation Management
  • Label Printing
  • Mobile Access
  • Multi-Language
  • Multi-Location
  • Occupancy Management
  • Pre-Registration
  • QR Codes
  • Real-Time Data
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Room Booking
  • SMS Messaging
  • Safety Incident Management
  • Security Management
  • Self Check-In/Check-Out
  • Self Service Portal
  • Single Sign On
  • Space Reservation
  • Third-Party Integrations
  • User Profiles
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Watch List
  • Workflow Management
  • Total features31
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alarm Management
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Badge Management
  • Booking Management
  • Calendar Management
  • Contact Management
  • Contact Tracing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Desk Availability Schedule
  • Desk Reservation
  • Digital Signature
  • Document Management
  • Drag & Drop
  • Email Management
  • Event Management
  • Event Registration
  • Facility Scheduling
  • Floor Plans & Maps
  • For Offices
  • Group Registration
  • Historical Reporting
  • ID Scanning
  • Image Capture
  • Investigation Management
  • Label Printing
  • Mobile Access
  • Multi-Language
  • Multi-Location
  • Occupancy Management
  • Pre-Registration
  • QR Codes
  • Real-Time Data
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Room Booking
  • SMS Messaging
  • Safety Incident Management
  • Security Management
  • Self Check-In/Check-Out
  • Self Service Portal
  • Single Sign On
  • Space Reservation
  • Third-Party Integrations
  • User Profiles
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Watch List
  • Workflow Management

Integrations

  • Total integrations22
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations6
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

SL
AvatarImg

Sheri L.

Staffing and Recruiting, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Proxyclick logo

Proxyclick

Great program!

Reviewed 5 years ago
Pros

User friendly and no need to have a receptionist at the front desk.

Cons

Nothing to state at this time.

EV
AvatarImg

Eric V.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Proxyclick logo

Proxyclick

Reception Desk of the Future

Reviewed 7 years ago

Ideal solution to improve the visitor experience. It allow the receptionist to concentrate on other tasks.

Pros

No pros were added to this review

Cons

No cons were added to this review

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Joseph R.

Machinery, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Proxyclick logo

Proxyclick

Great Visitor Kiosk

Reviewed 6 years ago

Overall it's been a great experience, very reasonable priced, and definitely an improvement from what we had before.

Pros

Not only does it look nice, it functions well. Everything from the guest check-in experience, to the cloud interface for staff, and the receptionist being able to provide an extra level of service is great.

Cons

Sometimes if you restart the device you're using for the Kiosk you have to re-enter the authorization code on it. But that's not a big deal.

Vendor response

Hello Joseph, Thank you for your positive review and for your valuable feedback. This means a lot!

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Costas M.

Food Production, 10,001+ employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Proxyclick logo

Proxyclick

Proxyclick visitors experience

Reviewed 9 years ago

Even though we were in the market for a replacement system on our antiquated paper based system and looking for ways to save on the expenditure with Proxyclick we have gained a lot more, we gained a visitor experience. We have deployed 11 sites using iPad kiosks and we are now looking to increase it to cover multi Country deployment. I was very surprised that most visitors mentioned Proxyclick positively when they arrived. Configured correctly it has given us greater benefits in a lot of areas, for example fire evacuation reporting, audit control, unified reception across all sites, multi entrance.

Pros

Design, ease of use, very helpful support staff and pricing

Cons

You can't take visitors pictures on the iPad

Vendor response

Thank you Costas! We'll have the picture on the iPad in a few weeks, somewhere in October 2015. We'll have several other new features as well.

RS
AvatarImg

Rita S.

Mechanical or Industrial Engineering, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Proxyclick logo

Proxyclick

Proxyclick : The Perfect Solution for Visitor Management

Reviewed 7 years ago

We set up Proxyclick on an iPad Pro in our lobby due to cutbacks, we had reduced our staff and no longer had a front desk receptionist. Proxyclick was easy to setup, our clients and visitors loved the interface, and there was not any downtime over our year term that affected our business. The Proxyclick team is quick to offer support and resolve any issues to make sure you are always up and running. Thank you and keep up the great work!

Pros

Easy setup, easy to add visitors, excellent communication via email and text to alert people that their visitors have arrived.

Cons

The option for a courier/delivery button on the main screen would be a great addition.

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James M.

Financial Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Proxyclick logo

Proxyclick

We use it in multiple offices and never had a major issues.

Reviewed 6 years ago

Was able to have receptionist leave their desk without having people need to wait at an empty desk helpless.

Pros

Text message notification. The ability for the guest to receive an e-mail that contains our wifi password.

Cons

The e-mails are sometimes slow to come through, but other than that not a lot. The delivery option (which is new) could be simplified to just be a single click, but its all nitpicker stuff.

Vendor response

Hi James, thanks for your review and feedback. Can you please send us an example of a slow email so we can analyze? Normally emails are delivered 1-2 seconds after processing. What we also witness is that they can be slowed down by anti-spam software installed at our clients, hence the importance to white list Proxyclick. And, thanks for the suggestion of the delivery option ! We plan to further improve the feature based on client feedback. So thank you!

PR
AvatarImg

Philippe R.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Proxyclick logo

Proxyclick

Very easy to use, easy to understand for the visitor

Reviewed 8 years ago

Pro: easy to use, user friendly, nice look and feel, efficient... Cons: no Exchange integration, iPad version miss some features vs PC version. No Airprint via iPad.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you for your review Philippe. You'll be pleased to know that both AirPrint and Calendar integration will be released in the next few weeks.

SR
AvatarImg

Symone R.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Proxyclick logo

Proxyclick

Great and our Clients Love it!

Reviewed 7 years ago

We are constantly getting client feedback that they love hoe "high tech" our office has become. It also eases the job of the receptionist! Aver all we have loved it!

Pros

No pros were added to this review

Cons

No cons were added to this review

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Chy C.

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Proxyclick logo

Proxyclick

Easy to use and setup, yet has some powerful workflows

Reviewed 6 years ago
Pros

Proxyclick is very easy to use for the visitor, the receptionist, the host and administrator. The workflow is very powerful. The ability to track and report on visits and host is really useful. The visitor photo is great for letting the host know what their visitor looks like, making it a warmer, welcoming experience. The help available on the website is really good.

Cons

An increase in the number of custom fields/questions would be very helpful. More space for workflow objects would be good too.

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Dimitris P.

Maritime, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Proxyclick logo

Proxyclick

The best visitor check-in product you can buy today.

Reviewed 6 years ago

Streamlined visitor check-in process. Logging of the visits for reports. Professional invitations.

Pros

Ease of use, easy setup. User friendly. Reliable and professional looking. Minimal to none IT support needed once it is set up.

Cons

Even though we like the ease of use and reliability of an iPad, we would like to have the option to opt- for a cheaper android tablet.

MG
AvatarImg

Mandy G.

Research, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Proxyclick logo

Proxyclick

Best Visitor System Ever!

Reviewed 6 years ago

Having a simplified easy Visitor sign in all at the hands of an iPad. This allows for 24 hour check in and check out, even if no one is at the front desk.

Pros

The best thing about this software is the email notifications our employees get when a visitor or delivery has arrived!

Cons

That the app does not work on the android phone and only works on an iPhone. We also wish we could track delivery notifications.

Vendor response

Thank you. Indeed we started with iOS but have plans to expand to Android too. And tracking deliveries is on the roadmap. I'll inform you when released!

TB
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Thelma B.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Proxyclick logo

Proxyclick

A reliable and well thought out product that is simple to set up and use.

Reviewed 6 years ago
Pros

It's easy to use and to understand, for staff , visitors and especially the receptionist. The check-in and the check-out is great! It has great features, and has made the change from paper based sign in seamless. A plus is that most of the first time users of Proxyclick mentions it positively when they arrive.

Cons

No cons were added to this review

FP
AvatarImg

Florian P.

Food Production, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Proxyclick logo

Proxyclick

A solution that works with visitors

Reviewed 6 years ago

A good image of the company to the visitors, a follow-up and a clear management of the visits, replace the paper book

Pros

The online management interface in the cloud and flexibility, compatibility with iPad models and smartphone notifications (sms and the app)

Cons

The lack of advanced customization, the limited range of thermal printers allowing color printing and price

Vendor response

Hi Florian, Thanks for taking the time to leave your review. May I ask what type of advanced customization you're interested in? We're always open to ways to improve Proxyclick. Is there any way I can help with finding a printer as well? Thanks

AH
AvatarImg

Aaron H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Proxyclick logo

Proxyclick

Overall Positive Experiance

Reviewed 8 years ago

highly responsive sales and support team who answered all my questions and helped us get up and running smoothly. The product had all the features we need and then some. Its really taken the load off our receptionist and also allowed us to put an NDA in place for our visitors.

Pros

No pros were added to this review

Cons

No cons were added to this review

AR
AvatarImg

Verified reviewer

Automotive, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Proxyclick logo

Proxyclick

Great product and easy to use

Reviewed 6 years ago

By implementing Proxyclick we managed to full automate our visitor check in process, from printing the badges to informing the host of their visitors arrival. This has reduced work load on the receptionist as it is completely a self managed process.

Pros

This is a great product and very easy to setup. The look and feel of the application is very clean and well thought out. The customer support team are very responsive and helpful.

Cons

There are a few features which are missing such as WIFI integration but I have been told this will be available soon. The price of this does sit a little higher than other products however you are paying a premium to have a highly polished product.

MR
AvatarImg

MATTHEW R.

Construction, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Proxyclick logo

Proxyclick

Small sized business review

Reviewed 5 years ago

great software both on the apple iPad and on the pc portal. Easy to set up and our client always comment on the software which is a bonus.

Pros

The address book and photo's of all visitors.

Cons

Possibly include a quick shortcut to log book for emergency purposes. For example in the event of a fire a quick register can be published at the click of a button.

Vendor response

Hi Matthew, Thanks for your review, I'm glad you like Proxyclick! About the quick shortcut to logbook for emergencies: good news, we have one! Once you are logged in the dashboard, look for a red siren icon at the bottom left of your screen. If you click on it, it generates a list with all your checked-in visitors. You can then verify that all visitors are safe and sound. Don't hesitate to contact us at support@proxyclick.com if you have any other question. Have a good one, Pierrine

JW
AvatarImg

Jason W.

Facilities Services,

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Proxyclick logo

Proxyclick

Proxy click work great for out site

Reviewed 7 years ago

Very easy to use. Simply schedule a visit through proxy click, then our customer or vendor checks in via the iPad kiosk. We are very happy with proxyclick.

Pros

Easy to use

Cons

Nothing it's great

EG
AvatarImg

Emma G.

Medical Devices, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Proxyclick logo

Proxyclick

Snazzy, professional and easy to use

Reviewed 7 years ago

We recently installed Proxyclick at my company, having used visitor books for as long as I can remember. The look of Proxyclick is smart and professional and the image as you walk into Reception has impressed a lot of people. It is easy to manage and helps to reduce lengthy waits for visitors if the Receptionist cannot locate the member of staff. Really pleased with the reporting (especially for H &S reasons).

Pros

Ease of use for visitors / stored details for repeat visitors / email confirmation to member of staff being visited / professional look

Cons

Nothing really - apart from the fact that you have to have the computer running all the time, so it does not work particularly well for an unmanned Reception area.

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Stephen S.

Information Technology and Services,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Proxyclick logo

Proxyclick

Very impressed with Proxyclick

Reviewed 9 years ago

Proxyclick is an very well designed visitor management system that works well via web browsers and via tablets. We chose Proxyclick to handle visitors at our 55-person office in New York City. Our staff adopted the system quickly and the Proxyclick staff has been very responsive to the few questions that we had during implementation.

Pros

The interface is very intuitive. The new "recurring visit" feature is great. The printed badges are very professional looking

Cons

Even though visitor photos can be taken from a PC, we are anxiously awaiting the ability to take photos from am iPad kiosk.

Vendor response

Thanks a lot for your positive review Stephen! We are indeed launching a new iPad app this summer which will allow to take photos and more. Gregory

GH
AvatarImg

GREGG H.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Proxyclick logo

Proxyclick

Reliable and very effective guest management tool

Reviewed 6 years ago
Pros

Very robust software. We found there are more features that we need, so we're able to choose what to use. Bulk uploading user data is a great help, and managing multiple locations is easy.

Cons

No flaws have been discovered yet. Initially setting up the iPad can be tricky, but our IT department got it working within an hour.

Vendor response

Hi Gregg, thanks for your review! And we're happy your IT department was able to set up the iPad. Our support team is always happy to assist if there's an issue so please don't hesitate to reach out!

JG
AvatarImg

Joe G.

Consumer Goods, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Proxyclick logo

Proxyclick

review of ProxyClick

Reviewed 3 months ago
Pros

easy and reliable portal interface, Nice design and layout, visitor checkin experience kiosk and ipad, solves issue of security compliance and access control

Cons

to date have not find anything i dislike.

Vendor response

Hi Joe, thank you for your review of Proxyclick. It's great to hear that you find the portal interface easy to use and reliable. Our solutions are designed to address security compliance and access control concerns, so we're pleased to hear that these have been helpful for you! If you ever have any other suggestions or feedback, please feel free to share them with us. The Proxyclick by Eptura team

SK
AvatarImg

Sven K.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Proxyclick logo

Proxyclick

One word Incredible

Reviewed 8 years ago

Cons: none Pros: absolutely incredible customer service. Always friendly and always exceptionally fast! The new iPad app is great too. It's exactly what the service was missing before and now it has everything clients could ever need.

Pros

No pros were added to this review

Cons

No cons were added to this review

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Ifeoma O.

1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Proxyclick logo

Proxyclick

Sleek and professional.

Reviewed 6 years ago
Pros

Perfectly intuitive ,I love the feel and aesthetic of this application. It gives my organization a professional look and presents us to new visitors as a very organized firm. Since switching to Proxyclick this year ,we have been able to better manage and record visitor visits easily. Proxyclick has also reduced the workload on the receptionist,as she no longer needs to run around with a visitor registration book ,and we have received great feedback from visitors to our office.

Cons

Proxyclick is only available on the Ipad and Iphone as of the moment. I am not an IOS fan and cannot wait to use this on Android Smartphone/

Vendor response

Hi Ifeoma, Thanks a lot for your review.

AvatarImg
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Katrien D.

Facilities Services,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Proxyclick logo

Proxyclick

Professional impression for our reception

Reviewed 10 years ago

Proxyclick is highly recommended for every company. We use this at our reception, to log in visitors by using an IPad system which gives a professional impression and is user friendly for our reception ladies. Proxyclick has many more features and that makes Proxyclick interesting software.

Pros

No pros were added to this review

Cons

No cons were added to this review

CP
AvatarImg

Christine P.

Pharmaceuticals,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Proxyclick logo

Proxyclick

Easy check-in process

Reviewed 7 years ago

My company uses Proxyclick via receptionist check in, as well as, the self-check-in kiosk (when reception is unattended). The check in process is so easy especially when you can put expected visitors into Proxyclick in advance. Several of my former co-workers have started trying to implement Proxyclick at their new places of employment.

Pros

The software is very user-friendly.

Cons

Proxyclick doesn't always work happily with Firefox or Internet Explorer browsers.

Vendor response

Hi Christine, Thank you very much for the review and for the offline discussion we had around IE and Firefox when it comes to printing badges from the dashboard. As discussed together, it is important to ensure cookies are stored in your browser in order to print. Thanks again, Geoffroy (from the Product Team)