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Proxyclick vs VisitUs Reception Comparison

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Overview

From visitors to employees to contractors and beyond, manage people flows your way – while staying secure and globally compliant....

VisitUs is a visitor management tool used to sign-in visitors, contractors and staff using an iPad, web or mobile. Greet...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

100

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

306

5

4

3

2

1

196

99

9

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.7

59

5

4

3

2

1

40

18

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I like how great this is for the customer. It simplifies the visitors experience and guides them efficiently to what you can provide for them.
Overall it's been a great experience, very reasonable priced, and definitely an improvement from what we had before.
Customer service is very polite and demostrates very good response times. A further improvement in the Search functionality will definately improve even more user experience.

Pros

Mostly, the product's been very useful for our company needs and we're happy with it. The price is excellent for the value.
The ease of use for the which it operates for the end user. And ability to fill in reports for departments is also excellent.
The ability to contact visitors whilst on site via email or sms, is very helpful in our line of work. The feedback we are receiving from staff and visitors alike is very positive and encouraging.

Cons

Drawback is perhaps the bad interfacing with other systems, but this is in the roadmap of Proxyclick.
I dislike that the kiosk only works on iOS or web browser it really needs an android version of the app.
Possibly include a quick shortcut to log book for emergency purposes. For example in the event of a fire a quick register can be published at the click of a button.

Cons

We've had to implement "No appointment, no visit" workaround with checkboxes and such, which do the job for unwanted visitors/solicitors.
Lack of customisability in buttons colours. Ipad keyboard kills userbility in landscape mode.
Sometimes it my crash or lose the Wifi signal.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features60
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alarm Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Badge Management
  • Barcode / Ticket Scanning
  • Booking Management
  • Calendar Management
  • Compliance Management
  • Contact Management
  • Contact Tracing
  • Contractor Management
  • Credential Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Data Verification
  • Desk Availability Schedule
  • Desk Reservation
  • Digital Signature
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Reminders
  • Enrollments/Onboarding
  • Event Management
  • Event Registration
  • Expiration Management
  • Facility Scheduling
  • Floor Plans & Maps
  • For Offices
  • Group Registration
  • Historical Reporting
  • ID Scanning
  • Incident Management
  • Investigation Management
  • Label Printing
  • License Verification
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Occupancy Management
  • Online Applications
  • Onsite Registration
  • Pre-Registration
  • Privileging
  • Progress Tracking
  • QR Codes
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Room Booking
  • SMS Messaging
  • Safety Incident Management
  • Security Management
  • Self Check-in/Check-out
  • Self Service Portal
  • Single Sign On
  • Space Reservation
  • Third Party Integrations
  • User Profiles
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Watch List
  • Workflow Management
  • Total features59
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alarm Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Badge Management
  • Barcode / Ticket Scanning
  • Booking Management
  • Calendar Management
  • Compliance Management
  • Contact Management
  • Contact Tracing
  • Contractor Management
  • Credential Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Data Verification
  • Desk Availability Schedule
  • Desk Reservation
  • Digital Signature
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Reminders
  • Enrollments/Onboarding
  • Event Management
  • Event Registration
  • Expiration Management
  • Facility Scheduling
  • Floor Plans & Maps
  • For Offices
  • Group Registration
  • Historical Reporting
  • ID Scanning
  • Incident Management
  • Investigation Management
  • Label Printing
  • License Verification
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Occupancy Management
  • Online Applications
  • Onsite Registration
  • Pre-Registration
  • Privileging
  • Progress Tracking
  • QR Codes
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Room Booking
  • SMS Messaging
  • Safety Incident Management
  • Security Management
  • Self Check-in/Check-out
  • Self Service Portal
  • Single Sign On
  • Space Reservation
  • Third Party Integrations
  • User Profiles
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Watch List
  • Workflow Management

Integrations

  • Total integrations22
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations6
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Proxyclick logo

Proxyclick

Great overall - Does what it says on the tin and more

Reviewed 6 years ago

Certainly made reception a lot easier to manage. Took our visitor passes from stone age to space age. We love it. Excellent visitor announcement and hands off by reception which is often covered by temps.

Pros

The Visitor Badges are Brilliant

Cons

There isn't anything

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Proxyclick

Good service

Reviewed 8 years ago

Proxyclick is highly recommended for every company. We use this at our reception, to log in visitors by using an IPad system which gives a professional impression and is user friendly for our reception ladies. Proxyclick has many more features and that makes Proxyclick interesting software.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Proxyclick

Great Solution

Reviewed 6 years ago

We have found Proxyclick to be very responsive to our requests for new features and functionality. Our latest request has been to provide a provision for Courier\Delivery and have been informed that it will be released this quarter. This solution has saved us the big amount.

Pros

The software\interface is very intuitive coupled with 2 forms or alerting (email, SMS) you never keep anyone waiting at reception.

Cons

We are still waiting for the Courier\Delivery function.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Proxyclick

Professional impression for our reception

Reviewed 8 years ago

Proxyclick is highly recommended for every company. We use this at our reception, to log in visitors by using an IPad system which gives a professional impression and is user friendly for our reception ladies. Proxyclick has many more features and that makes Proxyclick interesting software.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Proxyclick

Great impact through utilising technology on customer experience

Reviewed 6 years ago

Using Proxyclick is so easy to use and will have a massive impact on the service you provide to your customers. It is a one stop shop for hosts to book their visitors in which then provides the visitors the information about the location and how they get there. This will not only make it easier form a process perspective but also provides the visitor the important information on how to get to the...

Pros

Positive pre-arrival email Pre-arrival SMS sent 2 hours before Email to hosts advising of visitor arrival contains photo of the visitor so they can easily find them in reception. Email to hosts allows hosts to communicate with reception by advising if they will be down in 5, 15 mins, or with a text message. Iphone app for hosts allows visitor arrivals to be sent as a push announcement with photo...

Cons

There are no cons about using proxyclick

Vendor response

Thanks a lot for your in-depth review Michael!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Proxyclick

It's been easy and customer service is helpful, with a few minor annoyances

Reviewed 5 years ago

Better communication within the office of when guests are arriving, so reception is not caught off guard and someone can be at the front when guests are scheduled

Pros

I like that it is customizable and significantly cheaper than the competition. Customer service has been excellent and I always get an answer within an hour.

Cons

I don't like that you cannot see when employees have gotten the text, or they cannot reply to the text. They can only reply to the email, which is not helpful in our environment.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Proxyclick

Simple and Easy to Use

Reviewed 6 years ago

I needed a sign in kiosk for my reception area. Found Proxyclick online, got 1 month free, loved it and now I wouldn't use any other method

Pros

Easy to use

Cons

Not as compatible with Mac as I would like, especially printing from the website rather than through the kiosk, as I still am having issues printing via air printer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Proxyclick

Software is easy to setup and use, configuration tools are intuitive, great visitor management tool

Reviewed 5 years ago

Automated Visitor Management system to support the reception area, visitor logs that we can use to run reports, ledgable visitor logs, enhance our ability to meet ITAR requirements, automatic badge printing.

Pros

Easy to setup, configure and use. Automatic Badge Printing. NDA agreement as part of checkin process. Nice reporting feature. Excellent Customer Service! (OK, not really product related, but I had to mention it)

Cons

Slow refresh rate on Kiosk after making configuration changes in dashboard. Printer setup was more challenging then expected.

Vendor response

Thanks a lot for your review Bryan!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Proxyclick

Snazzy, professional and easy to use

Reviewed 6 years ago

We recently installed Proxyclick at my company, having used visitor books for as long as I can remember. The look of Proxyclick is smart and professional and the image as you walk into Reception has impressed a lot of people. It is easy to manage and helps to reduce lengthy waits for visitors if the Receptionist cannot locate the member of staff. Really pleased with the reporting (especially for H &S reasons).

Pros

Ease of use for visitors / stored details for repeat visitors / email confirmation to member of staff being visited / professional look

Cons

Nothing really - apart from the fact that you have to have the computer running all the time, so it does not work particularly well for an unmanned Reception area.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Proxyclick

Easy to use, quick to learn system , great looking interface on the reception desk.

Reviewed 4 years ago

reception desk staff planning. Ease of interaction with guests, biggest plus is the feel of the visit, starts off great as we are a tech company with great tech at the front door

Pros

We can roll this system out to our Global Offices easily when we are ready. Great looking hardware, impressive style. Eyebrow raising and impresses your guests when they visit.

Cons

Nothing really negative to say about the entire set up, only thing is that you need 100% staff commitment to use it.

Vendor response

Hi Christian. Thanks a lot for taking the time to leave a review. We really appreciate it!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Proxyclick

WE LOVE PROXYCLICK!

Reviewed 6 years ago

We got ProxyClick about 3 months ago now and love it! It is very easy to use and has made life here at reception that much easier. The badges are very professional looking and all of our customers are intrigued by our new system. I'd say the best part of ProxyClick is the fact that as soon as a client checks in an automatic email is received by the host. That is very efficient way to keep a note of all clients coming in and out. Not only for us at reception but for the host as well.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Proxyclick

Proxyclick is easy to use.

Reviewed 5 years ago

Its easy for several different people to know who is in the building and what time they arrived. It has simplified the check in process and decluttered the reception desk. WE are still testing the pass function with some of our more frequent visitors.

Pros

I like the logbook screen which lists the visitors in an easy to read format. The option to edit a visitor is easy to use.

Cons

Changes made when editing a visitor do not reflect on the logbook screen. ie If a visitor forgets to check in and I manually check him in, the correct time is not reflected. Ex: visitor does not check in at 9:30am arrival. I manually check them in at 10:00am and adjust the time to 9:30. The system logs the visitor in as 10:00am. (reflected on logbook screen) For visitors who are billed by the hour this is not an accurate verification tool.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Proxyclick

Making my job easier!

Reviewed 3 years ago

The experience is lovely! Our guests are super impressed with "our technology". They all want to have more info about it. It reflects the type of business we are!

Pros

Being at the reception of the building on top of many other tasks, Proxyclick made my job easier by "finding" the hosts for me. In the past, I used to have to call on office phone, then text, then call on cell phone, then try email and/or walk around the office to find the hosts.

Cons

Some customs screens can (and certainly will!) be more customizable. Ex. we have bilingual (french and english) guests and my custom screens requesting permission to include them in our mailing lists has to have both languages on it bacause we can't make one french and one english depnding on the chose language.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Proxyclick logo

Proxyclick

It is a great enhancement to visitors experience when they walk into our building.

Reviewed 5 years ago

a more secure check-in process

Pros

Sending an email to colleagues when visitors arrive. Also the ability for colleagues to deny access, and notify reception that they will be there in 5, 10 or 15 minutes. The overall look and feel of the program is great. I also like that we can have guests sign an NDA and see important egress information upon entering the building.

Cons

We were on beta upon launch, but were recently able to update to the native IOS app. Beta was a little clunk, but things seem better now that we are on the native app. We also encountered issues with wireless color printing of badges, but were able to resolve the issue.

Vendor response

Thanks for having tested the beta, and glad you're on the native version now. Which printer did you try to print on?

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Proxyclick logo

Proxyclick

Easy check-in process

Reviewed 6 years ago

My company uses Proxyclick via receptionist check in, as well as, the self-check-in kiosk (when reception is unattended). The check in process is so easy especially when you can put expected visitors into Proxyclick in advance. Several of my former co-workers have started trying to implement Proxyclick at their new places of employment.

Pros

The software is very user-friendly.

Cons

Proxyclick doesn't always work happily with Firefox or Internet Explorer browsers.

Vendor response

Hi Christine, Thank you very much for the review and for the offline discussion we had around IE and Firefox when it comes to printing badges from the dashboard. As discussed together, it is important to ensure cookies are stored in your browser in order to print. Thanks again, Geoffroy (from the Product Team)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Proxyclick

ProxyClick is very easy to use and really makes life of our reception team better!

Reviewed 7 years ago

+ Easy to use according to feedback taken from the reception team in our company + It really helps create a very good (professional) first impression to visitors visiting our premises for the first time + Customer service is very polite and demostrates very good response times A further improvement in the Search functionality will definately improve even more user experience

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Proxyclick logo

Proxyclick

Great System!

Reviewed 6 years ago

ProxyClick has replaced our paper based sign in the system very effectively! It is a great package that not only checks guests in but alerts the host that their guest has arrived. It is very user-friendly - easy check in, easy checkout! The feature of saving guest names makes future visits even easier. I would definitely recommend this to anyone who requires guest reception security.

Pros

Security

Cons

Nothing at this time

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Proxyclick logo

Proxyclick

Great tool - projects very professional image to visitors

Reviewed 11 years ago

Very good tool Looking forward to see the future versions (as the application get even better from release to release).

Pros

I value many aspects of Proxyclicks visitor management. First, it is very easy to use, very intuitive (as all Proxyclick applications). As a result, colleagues use it and the reception always has an accurate view of whos expected or in the building. Second, it helps you a lot to project a very professional image to visitors (they feel welcome and many are impressed by the visitor touchscreens). Third, Proxyclick is very responsive they have a great customer support, will closely listen to your needs / issues and act very fast

Cons

I don't see. Visitor Management fulfills my needs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Proxyclick

Proxyclick Visitor Management

Reviewed 8 years ago

Firstly, the free month long trial was an excellent way to test the system. The on-line tutorial was straight forward to understand and enabled me to set up my building with ease. My questions and queries were answered quickly by the customer support. My reception team and visitors find the system easy to use and required minimal training. The fee structure is flexible and allows me to alter usage to meet the peaks and flows of the building from month to month. Overall a great system without the hard sell, in fact it's sold it's self to me already!

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Proxyclick logo

Proxyclick

Proxyclick visitors experience

Reviewed 7 years ago

Even though we were in the market for a replacement system on our antiquated paper based system and looking for ways to save on the expenditure with Proxyclick we have gained a lot more, we gained a visitor experience. We have deployed 11 sites using iPad kiosks and we are now looking to increase it to cover multi Country deployment. I was very surprised that most visitors mentioned Proxyclick positively when they arrived. Configured correctly it has given us greater benefits in a lot of areas, for example fire evacuation reporting, audit control, unified reception across all sites, multi entrance.

Pros

Design, ease of use, very helpful support staff and pricing

Cons

You can't take visitors pictures on the iPad

Vendor response

Thank you Costas! We'll have the picture on the iPad in a few weeks, somewhere in October 2015. We'll have several other new features as well.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Proxyclick

Could not be happier!

Reviewed 6 years ago

My position requires me to manage the day to day task of reception while also working in accounting. When I started my position I started looking hoping to find software that would help me multi-task. I was very excited when I came across ProxyClick, from the beginning it's been excellent. Super smooth setup, very easy to train others & the people coming into the office love it. ProxyClick has made my work life soo much better. I can now focus more on my accounting work and our customers still fee like they are getting A+ service.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks a lot for these kind words Megan, it's great to have you on board!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Proxyclick

A visitor experience

Reviewed 7 years ago

Even though we were in the market for a replacement system on our antiquated paper based system and looking for ways to save on the expenditure with Proxyclick we have gained a lot more, we gained a visitor experience. We have deployed 11 sites using iPad kiosks and we are now looking to increase it to cover multi Country deployment. I was very surprised that most visitors mentioned Proxyclick positively when they arrived. Configured correctly it has given us greater benefits in a lot of areas, for example fire evacuation reporting, audit control, unified reception across all sites, multi entrance. Pros: Design, ease of use, very helpful support staff and pricing Cons: You can't take visitors pictures on the iPad

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Costas, thank you for your review. Note that the option to take pictures from the iPad front camera will be available in our upcoming iOS app (Oct. 2015).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

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Proxyclick

Proxyclick - Must have for Frontdesk

Reviewed 6 years ago

I am René Verhoef, 25y old and a active user of Proxyclick. my first experience with Proxyclick was implementing it for the company i worked for, as IT specialist i found Proxyclick very user friendly, the interface & information available on the website are very easy to understand, but as IT specialist there is enough in dept data to work with. This makes Proxyclick a unique tool for both the new...

Pros

Professional user expirience Enmergencylist + App Notification SMS / E-mail on arrive Visitor badge / security by photo friendly user interface very helpfull support desk

Cons

Automatic graph (e-mail) each month with a top 5/10 of visited company's, or wich employee had the most visits etc. default no option for migrate the employee's(from other software) to Proxyclick enmergency list - it is posible when letting the employees sign in through proxyclick, yet not perfect.