Proxyclick Features

Proxyclick

Enterprise security for your check-in process

4.59/5 (306 reviews)

Proxyclick Feature Summary

  • Add attachment to a visitor
  • Address book (for fast selection of recurring visitors)
  • Automatic email/SMS notifications (to host, security...)
  • Badge editor (fully flexible)
  • Calendar integration (Outlook, Google Calendar...)
  • Check-out enforcement (email notification to the host)
  • Compatible with most badge printers
  • Create visits from Calendar
  • Custom fields (drop-down, free text or yes/no)
  • Customize kiosk (image, text, logo, accent color)
  • Easy import or invite of all staff members
  • Emergency list (accessible from everywhere)
  • ID scanning (coming soon)
  • Import or invite colleagues to join
  • Invitation e-mail sent to visitor (incl. logo and Ggle Maps)
  • List of visitors of the day
  • Manage group of visitors
  • Multi-locations
  • Multi-tenants
  • Picture of visitor (pic on badge)
  • Recurring visitors
  • Smart Flows
  • Visitor screen (iPad compatible, customization possible)
  • Visitors sign agreement on kiosk (NDA...)
  • Watch list (black list)

Competitor Feature Comparison

API
Access Control
Active Directory Integration
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Barcode Scanning
Barcode Support
Calendar Management
Calendar Sync with Google
Communication Management
Custom Fields
Custom Forms
Data Extraction
Digital Signage
Digital Signature
Distribution Management
Electronic Signature Capture
Email Notifications
Email Templates
Incident Management
Knowledge Base Management
Label Printing
Multi-Channel Communication
Multi-Location
Personalized Profiles
Real Time Analytics
Real Time Notifications
Registration Management
Reporting & Statistics
Single Sign On
Third Party Integration
Visitor Registration
Visitor Tracking
Workflow Management
Visit WebsiteCompare App
API
Access Control
Active Directory Integration
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Barcode Scanning
Barcode Support
Calendar Management
Calendar Sync with Google
Communication Management
Custom Fields
Custom Forms
Data Extraction
Digital Signage
Digital Signature
Distribution Management
Electronic Signature Capture
Email Notifications
Email Templates
Incident Management
Knowledge Base Management
Label Printing
Multi-Channel Communication
Multi-Location
Personalized Profiles
Real Time Analytics
Real Time Notifications
Registration Management
Reporting & Statistics
Single Sign On
Third Party Integration
Visitor Registration
Visitor Tracking
Workflow Management
Visit WebsiteCompare App
API
Access Control
Active Directory Integration
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Barcode Scanning
Barcode Support
Calendar Management
Calendar Sync with Google
Communication Management
Custom Fields
Custom Forms
Data Extraction
Digital Signage
Digital Signature
Distribution Management
Electronic Signature Capture
Email Notifications
Email Templates
Incident Management
Knowledge Base Management
Label Printing
Multi-Channel Communication
Multi-Location
Personalized Profiles
Real Time Analytics
Real Time Notifications
Registration Management
Reporting & Statistics
Single Sign On
Third Party Integration
Visitor Registration
Visitor Tracking
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


7 reviews

Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.

Proxyclick Feature Reviews

25 reviewers had the following to say about Proxyclick's features:

Bryan Scott

Software is easy to setup and use, configuration tools are intuitive, great visitor management tool

2017-07-07

Automated Visitor Management system to support the reception area, visitor logs that we can use to run reports, ledgable visitor logs, enhance our ability to meet ITAR requirements, automatic badge printing.

Pros

Easy to setup, configure and use. Automatic Badge Printing.

Cons

Slow refresh rate on Kiosk after making configuration changes in dashboard. Printer setup was more challenging then expected.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Proxyclick


Thanks a lot for your review Bryan!

Read more
George Hendersaon

Continental - Fletcher Proxyclick

2017-01-06

As well as being able to create data reports instantly.

Pros

Ease of use and data collection.

Cons

Ease of accessing the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Michel Lana

Great deal - full featured

2011-10-27

I strongly recommend Proxyclick Visitor Management to anyone looking for a easy-to-use, powerful and affordable visitor management system

Pros

Receptionists also love it: they have all the info of the visitors of the day in real-time and find it a great time saver (e.g. print badge and warn host in 1 click, e.g.

Cons

I have a hard time finding minus points.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Vaibhav Mali

Our to go virtual receptionist

2018-12-24

Pros

Data management is the most crucial part of any business.

Cons

Initial user interface is very bland and not that attractive.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Proxyclick


Hi Vaibhav,

Thank you for your message! Great to hear that you're enjoying Proxyclick.

We've let the development team know your comments about the interface design.

Read more
Stephen Shepard

Great visitor management system

2015-03-27

We've searched long and far for a easy-to-use and feature-rich visitor management system.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Patrick Carlier

Great tool - projects very professional image to visitors

2011-10-27

Very good tool Looking forward to see the future versions (as the application get even better from release to release).

Pros

Second, it helps you a lot to project a very professional image to visitors (they feel welcome and many are impressed by the visitor touchscreens). Third, Proxyclick is very responsive they have a great customer support, will closely listen to your needs / issues and act very fast

Cons

Visitor Management fulfills my needs.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Lynn Kuek

Love Proxyclick

2019-07-24

Easy to download reports for use

Pros

- You can download reports - Track and manage visitors - Register visitors easily - Visitors like that you know their names

Cons

- Cannot mass register guests easily - Not enough syncs - would love Klipfolio sync

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Whitney Dixon

Proxyclick is great!

2016-06-16

I can pull visitor reports effortlessly and I can pull any type of data report that our Security Officer may request.

Cons

Maybe not every customizable feature but at least two or three additional.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Clare Tries

Excellent Customer Service!

2016-09-01

Very informative and easy to work with, I would recommend this software to anyone looking for a great visitor management solution.

Pros

Easy multi-location management!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Proxyclick


Thank you Clare, it's a pleasure to work with you!

Read more
Maxime Bilodeau-boivin

Great product

2017-01-06

We even got custom support for our needs. It's easy to use and manage.

Pros

Ease of use

Cons

Print Management with multiple printer for one site.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Florian PORET

A solution that works with visitors

2018-01-19

A good image of the company to the visitors, a follow-up and a clear management of the visits, replace the paper book

Pros

The online management interface in the cloud and flexibility, compatibility with iPad models and smartphone notifications (sms and the app)

Cons

The lack of advanced customization, the limited range of thermal printers allowing color printing and price

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Proxyclick


Hi Florian,

Thanks for taking the time to leave your review. May I ask what type of advanced customization you're interested in? We're always open to ways to improve Proxyclick.
Is there any way I can help with finding a printer as well?

Thanks

Read more
Roma Malenfant

Looking for a reliable visitor all-in-one?

2019-07-25

Pros

We have the ability to track visitors, pull out reports and make sure we have all we need in case of emergencies.

Cons

Learning the interface i would say - i'm a visual, so i like when it's more intuitive on a graphic perspective

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Proxyclick


Merci, thank you Roma for your positive review. A pleasure to read it, and please... keep driving!
Gregory

Read more
Clement Belanger

a good visitor management software

2018-11-27

Pros

This software was chosen because it meet all my client needs in therm in visitor management

Cons

The lack of integration with the access control system in place.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Proxyclick


Hi Clement,

Thank you for taking the time to write in. We've recently starting integrating Proxyclick with Access Control Systems (please see here for more information: https://www.proxyclick.com/access-control)

If your client might be interested in this, do contact us! We'd be happy to answer any questions.

Read more
Kevin Verdegem

Proxyclick is very user friendly and the support is great

2017-07-28

Pros

The person they're visiting automatically receives a text message alerting them of their visitors.

Cons

You get reports about your visitors, which is nice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Proxyclick


Thanks Kevin for your positive review

Read more
Jason Walters

Easy to Use, Does the Job

2017-01-19

A priceless tool for people management.

Pros

Ease of use

Cons

N/A

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Panait Emilian

Proxyclick Visitor Management

2014-12-23

Hi, From the beginning is clear what Proxyclick is offering, a lot of functions, like: - The possibility to add more sites, - Address book import-this comes with and .xls template to easy copy/paste, adding visitors, - Notifications over text and email, the possibility to respond directly from email notification, - Export visit report, - User rights security politics, - Inviting people, create visitor or visitor group, - Ticketing platform, - etc.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Proxyclick


Thank you for your enthusiastic feedback Emilian. Note that we include 'standard' notifications in our monthly fees.

Proxyclick allows to send more than 1 SMS for every visit, example:
- you might want to send a text message reminder to your visitor 2 hours before the meeting
- security might request to receive an SMS for every single visitor checking in
- both personal assitant and host need be notified via SMS
- if a visitor does not check out, you might need to SMS security
....

Customers can buy extra notifications credit online for such intense usage. We work with a company called Twilio, which manages all SMS notifications.


Read more
Rob Kurns

Good visitor management

2017-01-06

It gives us the ability to send mass emails should there be an emergency notification. Very easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Tim Gustafson

What's not to like?

2019-07-25

Pros

The SMS and email notifications make it easy to keep track of who is visiting.

Cons

This software is greatly engineered and easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Proxyclick


Hi Tim,

Thank you so much for this great review!

If you ever get across a "con", just let us know at support@proxyclick.com.

Have a good day,
Pierrine

Read more
Michele Pettersen

Very Pleased!

2017-01-12

We use ProxyClick daily in our office and have done so for about 8 months. We are very pleased with the overall product and the service we receive. Very user-friendly!

Pros

Ease of use.

Cons

Nothing negative to report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Proxyclick

None.

Source: Capterra
Helpful?   Yes   No
Read more
Stephen Shepard

Verified Reviewer

Very impressed with Proxyclick

2015-04-29

Proxyclick is an very well designed visitor management system that works well via web browsers and via tablets.

Pros

The new "recurring visit" feature is great.

Cons

Even though visitor photos can be taken from a PC, we are anxiously awaiting the ability to take photos from am iPad kiosk.

Source: GetApp
Helpful?   Yes   No

Response from Proxyclick


Thanks a lot for your positive review Stephen!
We are indeed launching a new iPad app this summer which will allow to take photos and more.
Gregory

Read more
Kristi Hayes

Organized

2019-07-24

Love it

Pros

This software is helpful to run reports and keep contacts

Cons

That the printer has to print each time they check in

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Chy Chuawiwat

Verified Reviewer

Easy to use and setup, yet has some powerful workflows

2018-02-22

Pros

Proxyclick is very easy to use for the visitor, the receptionist, the host and administrator. The workflow is very powerful.

Cons

More space for workflow objects would be good too.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
(Higher Education company, 201-500 employees)

Low-Maintenance and Easy to Use Visitor Management Solution

2019-08-30

I would highly recommend ProxyClick if you have a need to manage visitors but don't require integration with a formal security solution such as Avigilon or CCure.

Pros

It prints badges to our specifications and allows our staff to easily monitor visitors from a central location.

Cons

Our workflow required use of a beta version of the app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniela Toro

Great tool for the office

2017-01-06

We love that it notifies our staff when they have a guest and those notifications can be sent my email and/or text message.

Pros

- Ease of use - Multi-language capability - Text and email notifications.

Cons

- Wish the interface was more customizable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Grantley Ifill

Pretty simple to deploy. Had some issues with printer setup

2018-01-17

Pros

I particularly like the notifications sent to the host when a visitor comes to them in the office The record keeping system and reports summary at the end of each day is also very beneficial particularly because many people can be informed of the visitor activities at a location for each day.

Cons

Printer configuration was a bit tricky to install and made the installation process a bit longer than anticipated. The other issue was the fact that some visitors were skeptical of imputing information and pictures in the system and some complained that it was a bit more intrusive. They easily got around this after the first few interactions with the Visitor Managemenrt system

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Proxyclick


Hi Grantley, thanks for your review and feedback. We're sorry to hear about your printer issues. Indeed as we are compatible with all printers but some are more complex to connect to. The easiest is to connect to are Airprint printers.

It's good to hear that visitors got used to using Proxyclick. If needed, you can always deactivate the picture screen. However a picture is quite useful for security purposes (print on badge) and hospitality (host recognizes the visitor instantly in lobby).

Read more