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Proxyclick Logo

Proxyclick

4.6
(317)

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Visitor management for an ever-changing world

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(7)

Proxyclick Features

Features Summary

Functionality

4.4

/5

317

Total features

55

5 categories

Proxyclick features

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alarm Management
Alerts/Notifications
Asset Lifecycle Management
Audit Management

Common features of Visitor Management software

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Authentication
Badge Management
Compliance Management
Contact Management

Price starts from

100

Per month

Other

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.4

/5

317

Price starts from

100

Per month

learn more

Total Features

55

Unique features

  • Mobile Alerts

  • Group Registration

  • Facility Scheduling

  • Security Management

Functionality

4.7

/5

419

Price starts from

119

Per month

learn more

Total Features

75

Features in Common

37

Unique features

  • Wayfinding

  • Reminders

  • Role-Based Permissions

  • Real Time Updates

Functionality

4.1

/5

593

Price starts from

69

Per month

visit website

Total Features

80

Features in Common

34

Unique features

  • Space Management

  • Inspection Management

  • User Profiles

  • Monitoring

Common Proxyclick comparisons

Proxyclick logo
Envoy logo
ProxyclickvsEnvoy
Proxyclick logo
SwipedOn logo
ProxyclickvsSwipedOn
Proxyclick logo
Vizito Visitor Management System logo
ProxyclickvsVizito Visitor Management System

Reviewers who mentioned features said:

AR
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Verified reviewer

501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Delivered as promised. Impressed with the overall solution, support team, continued improvements

Reviewed 6 years ago
Pros

Overall VMS functionality and feature sets. Compared four other VMS vendors based on our requirements, before selecting Proxyclick. Used trial period for three weeks and easily upgraded to the Large plan. Proxyclick was not the cheapest nor the most expensive. Their Help Center is very well done, informative. Support team is very responsive...online chat or phone. Very easy to setup. Used manual load for user provisioning instead of LDAP. Single Sign On (SSO) SAML was easy to setup. Integrates very well with Outlook Calendar and Email, Skype for Business, and SMS for scheduling and notifications. Not using Agreements, use of OneDrive was not necessary.

Cons

Manage Custom Screens interface was troublesome for us in the beginning and took some to do work with it during the trial period. We had to rebuild the sequencing for any custom screen changes. Was not a major issue. Could be more work if we have chosen the use of Smart Rules and more custom screens. I expect this will be improved. Proxyclick appears to continuous improve the functionality and ease of ease for their customers.

Vendor response

Thanks a lot for your review and feedback. If you experience any issues again in the future we're always here to help.

FP
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Frank P.

Mechanical or Industrial Engineering, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Facility manager

Reviewed 7 years ago

works well, need to be able to duplicate days and people to one access. I spend too much time going through tabs. Need more pull downs

Pros

Organized

Cons

not enough pull downs

AR
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Verified reviewer

Higher Education, 201-500 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Low-Maintenance and Easy to Use Visitor Management Solution

Reviewed 5 years ago

The implementation was simple and the support was great. It took us a while to settle on a particular printer model and badge paper but the solution itself has required little to no maintenance since going live. Our users love it and have taken full ownership of it. I would highly recommend ProxyClick if you have a need to manage visitors but don't require integration with a formal security solution such as Avigilon or CCure.

Pros

ProxyClick is very easy to use and has a clean UI. The standout feature is how easy it is to create custom check-in pages and flows. It prints badges to our specifications and allows our staff to easily monitor visitors from a central location.

Cons

Our workflow required use of a beta version of the app. This version wasn't entirely stable and increased the difficulty of managing the app. This has since improved.

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Costas M.

Food Production, 10,001+ employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Proxyclick visitors experience

Reviewed 8 years ago

Even though we were in the market for a replacement system on our antiquated paper based system and looking for ways to save on the expenditure with Proxyclick we have gained a lot more, we gained a visitor experience. We have deployed 11 sites using iPad kiosks and we are now looking to increase it to cover multi Country deployment. I was very surprised that most visitors mentioned Proxyclick positively when they arrived. Configured correctly it has given us greater benefits in a lot of areas, for example fire evacuation reporting, audit control, unified reception across all sites, multi entrance.

Pros

Design, ease of use, very helpful support staff and pricing

Cons

You can't take visitors pictures on the iPad

Vendor response

Thank you Costas! We'll have the picture on the iPad in a few weeks, somewhere in October 2015. We'll have several other new features as well.

M
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Muhammad Afzal K.

Consumer Goods, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very good product. Our Staff and visitors are loving it.

Reviewed 6 years ago
Pros

Very easy to configure, Can be tailored to your needs, Ease of use, Very good reporting tools, Single Sign on feature makes it easier to add users into the system. Very friendly and professional team.

Cons

Delivery module can be improved, It is a new feature that has been recently added to the system and I am sure Proxyclick team would be looking to improve it further.

Vendor response

That's correct! We wanted to start small to be sure we enriched it based on requests. We're already busy building the feature further.

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Renny A.

11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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An easy to use and attractive interface

Reviewed 6 years ago
Pros

Check-ins are faster with Proxyclick and all the data is available on the web view that you can set up yourself.

Cons

Sometimes it takes a little too much time to go from screen to screen but other than that is been great.

Vendor response

Hi Renny, thanks for taking the time to leave a review. We really appreciate it. Would you mind sharing an example of the time lag from one screen to the other? We're always looking for ways to improve Proxyclick so your feedback certainly helps. Thanks a lot.

YV
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Yannick V.

Telecommunications, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Much more than just a visitor management system

Reviewed 5 years ago
Pros

ProxyClick offers a lot of integration possibilities such as MS Teams, Cisco ISE, Skype,... which are very useful both for the visitor as for the host. The host can be informed via multiple platforms that his visitor has arrived and the visitor enjoys the automated process for Wi-Fi guest account creation. The integration with both ADFS and Azure AD is seamless.

Cons

In the past there was a security concern related to the data being kept from visitors which has been solved now by the implementation of the retention period. The user sync has a minor flaw that the phone number must be in the E.164 format, while other applications used in the company require a different format. Although E.164 is a well known format, it might give issues if you can't use it due to other standards.

Vendor response

Hi Yannick, Thanks for your review! I understand how having a mandatory format for phone number can be annoying. At the moment, we do not have another option: our text message supplier requires E.164 format to send the visit reminder and the check-in notification. However, it's good to know that it can be an issue. We will look into what we can do to improve. If you have any other question, let us know at support@proxyclick.com. Have a good day, Pierrine

EC
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Eric C.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Can't say enough about Proxyclick

Reviewed 7 years ago

I honestly cannot say enough about Proxyclick. Their customer service and the amount at which they they clearly value their customers is absolutely outstanding! We have had Proxyclick for about a year now, and the product keeps getting better and better! With new features introduced often, the company does an excellent job of communication so that customers aren't scared and have more than enough warning...

Pros

No pros were added to this review

Cons

No cons were added to this review

GI
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Grantley I.

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Pretty simple to deploy. Had some issues with printer setup

Reviewed 6 years ago
Pros

Technology is state of the art and provides a technically advanced method of visitor checkin. I particularly like the notifications sent to the host when a visitor comes to them in the office The record keeping system and reports summary at the end of each day is also very beneficial particularly because many people can be informed of the visitor activities at a location for each day.

Cons

Printer configuration was a bit tricky to install and made the installation process a bit longer than anticipated. The other issue was the fact that some visitors were skeptical of imputing information and pictures in the system and some complained that it was a bit more intrusive. They easily got around this after the first few interactions with the Visitor Managemenrt system

Vendor response

Hi Grantley, thanks for your review and feedback. We're sorry to hear about your printer issues. Indeed as we are compatible with all printers but some are more complex to connect to. The easiest is to connect to are Airprint printers. It's good to hear that visitors got used to using Proxyclick. If needed, you can always deactivate the picture screen. However a picture is quite useful for security purposes (print on badge) and hospitality (host recognizes the visitor instantly in lobby).

BB
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Buggi B.

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Our visitors are impresses

Reviewed 7 years ago

It is easy to set up if any troubles we get fast and valid support online from Proxyclick. We call our desk Nanna, she acts like a perfect receptionist and our guest do smile when then they check in. It is a professional tool, it gives us an overview of the guest we have in the house in emergencies, we can customize our desk as we like it to be. Furthermore, the product develops over time. We are satisfied with our 'Nanna'.

Pros

It is easy to modify to the needs and wishes we have.

Cons

Could be fun, it could talk to our guests as well ;-) I do not think that there are anything I do not like. But it would be nice if you had learning stuff, which I could use when I have to instruct my colleagues how to use the system.

FP
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Florian P.

Food Production, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A solution that works with visitors

Reviewed 6 years ago

A good image of the company to the visitors, a follow-up and a clear management of the visits, replace the paper book

Pros

The online management interface in the cloud and flexibility, compatibility with iPad models and smartphone notifications (sms and the app)

Cons

The lack of advanced customization, the limited range of thermal printers allowing color printing and price

Vendor response

Hi Florian, Thanks for taking the time to leave your review. May I ask what type of advanced customization you're interested in? We're always open to ways to improve Proxyclick. Is there any way I can help with finding a printer as well? Thanks

BL
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Bruce L.

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Proxyclick - Easy to setup with lots of very useful features

Reviewed 7 years ago

Visitor visibility, with all details available at any time on a web site.

Pros

Even though we use the free version the support has been excellent. We like the ability to see all activity through a web site, including being able to amend visitor details, e.g. if they select the wrong host we can easily fix that. It is very easy to add hosts, i.e. all staff, and we get full details of each visitor including a photo. The legal disclaimer is easy to amend, as is the front screen that is representative of our group of companies. There are plenty of other features that are too numerable to mention. No other software seemed to offer the feature set or ease of use, especially for the price. And they also 'phoned me during the trial period to make sure that I was getting on just fine with the software!

Cons

Nothing major to complain about, but only very minor things, such as the Sign In and Sign Out buttons on the home screen could be ever so slightly more obvious. But nothing at all off-putting.

Vendor response

Thanks a lot for your review Bruce!

JM
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Jeannie M.

Insurance, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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WE LOVE PROXYCLICK visitor management system!

Reviewed 7 years ago

People, office, and guests to our building are always amazed and awed at the functionality of this system. From the notification capabilities to the small "goodbye" they get on the screen when checking out, many comments on what a cool system it is. Thank you for being a great business partner!

Pros

Ease of signing in, badge printing, notification of the host when guest checks in. (especially the text feature)

Cons

Long page-loading time. That is soon to be rectified, along with some other great improvements, including guests who are revisiting, ease of entering them upon their return visit.

AS
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Andreas S.

Automotive, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Proxyclick - Exactly what we were looking for

Reviewed 5 years ago

We were looking for some up to date visitor management system. By then our frontoffice personel was registering every visitor by hand and let them sign a piece of paper. When i found proxyclick and got in touch with the team we got invited to test the full version for some weeks. Long story short - proxyclick nailed it! Set up in minutes, very easy and intuitive to use and a fair pricing! Support is great too . Whenever i have a question i get a nice responce in minutes.

Pros

It's so easy to set up and use. We could easily customize it to fully meet our Company design guidelines.

Cons

The only thing we'd like to gete improved is to make the "Welcome mail" more editable. Right now the visitor can just be called by its prename. That's not common in german speaking countries and so we have to deactivate it until it's going to be fixed.

Vendor response

Hi Mr Silgener, Thanks for this review, we're happy you like Proxyclick. About the first name in the Welcome email: I understand how that's a problem in German and in some other languages as well. The good news is: it's on our roadmap and we plan to work on it! Have a good day, Pierrine

TG
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Tim G.

Mechanical or Industrial Engineering, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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What's not to like?

Reviewed 5 years ago
Pros

This software has a lot to like. We were looking to put a more professional face on our sign-in process and Proxyclick did just that. The sign-in interface is very clean and easy to use. The SMS and email notifications make it easy to keep track of who is visiting. The daily reports are also very helpful. Proxyclick is a great product and the price isn't bad either.

Cons

This software is greatly engineered and easy to use. I can't think of a Con to list.

Vendor response

Hi Tim, Thank you so much for this great review! If you ever get across a "con", just let us know at support@proxyclick.com. Have a good day, Pierrine

JL
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Jose L.

Security and Investigations, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Thumbs up to Proxy

Reviewed 7 years ago

I have a great experience with this application, it was a process getting used to the new format but I like the fact that you can change what you need displayed on the home screen. I do not like the time it takes to run a daily badge count for daily audits I wish a tally of guest and contractor badges displayed on the corner somewhere for the end of each shift. Other than that it really is a good app and keep up the good job, thanks proxy guys!

Pros

Very Flexible and multitasking.

Cons

does not give you a tally of guest/contractor badges for each shift.

VB
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Veraessa B.

Security and Investigations,

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good but could be better

Reviewed 7 years ago

For the most part the program is super easy to use. I wish however that there was a way to scan an ID and it automatically attach to the person instead of having to go in and manually verify the ID. Other than that I like proxyclick.

Pros

Like the ability to enter a name and extend the persons access for however long needed and not having to manually enter it every time the person comes in.

Cons

I don't like having to go back in and manually verify ID's.. Very easy to forget.

Vendor response

Many thanks for your review Veraessa. You'd be happy to hear that we are working on an ID scanning solution. I hope it will simplify your work. Gregory

NL
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Nina Lørum S.

Internet, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Proxyclick - practical Visitors Registration

Reviewed 6 years ago
Pros

Easy to use for visitors. Most visitors like Proxyclick. Quick and good answers from your customers service. The Proxyclick portal is also easy to use for administrators.

Cons

Many visitors do not like the photo taking and skip is mentioned in very small text. Many also do not like that they have to enter e-mail and mobile number. They react to the fact that they have to spend time on entering so much information. Would like a quicker way and maybe choice if they do not want to enter e-mail adr. or mobile.

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Mark H.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An enhanced visitor experience driven by the team's insatiable appetite to innovate!

Reviewed 6 years ago
Pros

Above all I am most impressed by the continuous innovation that accompanies a Proxyclick installation - it just doesn't ever stop and in my mind demonstrates just how committed and passionate the team is about their product. Proxyclick has elevated visitor management well beyond the simple act of registration... and incorporated notions of security, health and safety, brand promotion, customer communication...

Cons

Personal data, privacy and data security concerns are an ever-present concern for us and our clients. Not only do we need to contend with the threat of cyber attacks but also being compliant with new legislation (eg, the EU's General Data Protection Regulation). Proxyclick - as with all SaaS products in the marketplace - will therefore need to take their product to the next level to ensure it stays a best-in-class solution.

Ed
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Emilio d.

Automotive, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Visitor management in a breeze

Reviewed 3 years ago

Proxyclick changed the way the visitor logbook was managed at my company. Starting from the front desk all the way to upper management everyone can get something out of it. Its multiple options to customize from initial screen to e-mail notifications allows you to make your company name stand out. It has several literature on its features, as well as API and webhooks. Billing can be customized as well, so you'll have option to pay monthly or annually and choose the features you want to better tailor your needs. Customer support seems to be always available and provide you with answers and follow up to your inquiries. Overall is a standing product.

Pros

It's a specialized SW for managing visitors. Provides different ways to informs hosts the visitor has arrived (SMS to cell phone, Skype IM, Teams and a big list to follow). Allows to invite visitor directly from your mail app. It's a robust system, so won't need an administrator to keep an eye on it (you can say it works on its own). Provides a way to send e-mail to visitors with relevant information at check-in time.

Cons

It's enclosed to Apple environment, meaning there's no option to use an Android device. This is not all bad, Android can get several "flavors" due to the wide variety of devices running Android, on the other hand IOS is designed for only one HW manufacturer and this allows to make sure it will run as smooth as possible, so it is not that bad, but I had to write something, right?

MD
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Michael D.

Real Estate, 10,001+ employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great impact through utilising technology on customer experience

Reviewed 7 years ago

Using Proxyclick is so easy to use and will have a massive impact on the service you provide to your customers. It is a one stop shop for hosts to book their visitors in which then provides the visitors the information about the location and how they get there. This will not only make it easier form a process perspective but also provides the visitor the important information on how to get to the...

Pros

Positive pre-arrival email Pre-arrival SMS sent 2 hours before Email to hosts advising of visitor arrival contains photo of the visitor so they can easily find them in reception. Email to hosts allows hosts to communicate with reception by advising if they will be down in 5, 15 mins, or with a text message. Iphone app for hosts allows visitor arrivals to be sent as a push announcement with photo...

Cons

There are no cons about using proxyclick

Vendor response

Thanks a lot for your in-depth review Michael!

JT
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Julie T.

Automotive, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Visitor Management System

Reviewed 2 months ago
Pros

We used to have long winded manual check in process that frustrated visitors and staff. With the amount of visitors coming in all day there was always queues at the front desk. Now with proxy Click the check in process is seamless and convenient with QR codes and not to mention provides increased security for us. It has helped us save costs as we don’t always need a receptionist to man the front desk. Visitors are always super impressed, has transformed the visitor experience. It’s great how we have a log of all visitors that have entered each site and when - we can draw trends from this data and plan for future as we know what days/times are busy.

Cons

Even higher level of customisation for certain features could be good for future

Vendor response

Hi Julie, thank you for sharing your experience. We're delighted to hear that our solution has enhanced your visitor experience and improved security for your organization. We appreciate your suggestion for even higher levels of customization for certain features. We value feedback from our customers, and we'll definitely take this into consideration for future enhancements! Thanks again, The Proxyclick by Eptura team.

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René V.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Proxyclick - Must have for Frontdesk

Reviewed 8 years ago

I am René Verhoef, 25y old and a active user of Proxyclick. my first experience with Proxyclick was implementing it for the company i worked for, as IT specialist i found Proxyclick very user friendly, the interface & information available on the website are very easy to understand, but as IT specialist there is enough in dept data to work with. This makes Proxyclick a unique tool for both the new...

Pros

Professional user expirience Enmergencylist + App Notification SMS / E-mail on arrive Visitor badge / security by photo friendly user interface very helpfull support desk

Cons

Automatic graph (e-mail) each month with a top 5/10 of visited company's, or wich employee had the most visits etc. default no option for migrate the employee's(from other software) to Proxyclick enmergency list - it is posible when letting the employees sign in through proxyclick, yet not perfect.

BW
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Brandon W.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good, but not perfect

Reviewed 7 years ago

I've been an administrator in our company's proxyclick for the past couple of years. Overall there have been vast improvements to the system which i like such as the design and layout. The ability to check people in/out and see real time status has been a life saver. The underlying issues i continue to have with our site security offices are the recurring visits. When a recurring visit is input for...

Pros

Please see my overall experience comments

Cons

Please see my overall experience comments

KM
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Kerryann M.

Mechanical or Industrial Engineering, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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The ability to keep track of who is in the building & discretion from other clients is good.

Reviewed 6 years ago

Privacy of who is in the building

Pros

It does away with pens constantly being accidently taken. There is little upkeep, apart from ensuring the software is updated or issues may arise. It's easy to book in people who have already attended the site.

Cons

The process of signing in can be a bit laborious for new arrivals and tricky for some who struggle with technology. Ensuring your Ipad is up to date or issues can occur, I imagine your software wont work well if your Ipad is out of date. Having notifications emailed every day of a summery of the day, is annoying and I don't feel needed. Having notifications that visitors are still on site are annoying, as I often have to change that manually by request of people that are hosting, as they clearly know they're still here.

Vendor response

Thanks for your review and feedback. - You can tailor the check in process to your needs. It can be as short as 3 screens but can also be more complete if you have specific compliance or hospitality processes. - The iPad requirements are iOS 8+ - Every user can manage his notification preferences (and thus not receive them). You can also define preferences at the company level for faster administration.