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VisitUs Reception Features

Features Summary

Functionality

4.5

/5

59

Total features

59

3 categories

VisitUs Reception features

API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Badge Management

Common features of Visitor Management software

API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Badge Management

Price starts from

ic-pricetag

No pricing info

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.5

/5

59

Price starts from

ic-pricetag

No pricing info

visit website

Total Features

59

Unique features

  • Credential Management

  • Privileging

  • Email Reminders

  • Data Verification

Functionality

4.7

/5

409

Price starts from

ic-pricetag

No pricing info

visit website

Total Features

84

Features in Common

44

Unique features

  • Online Booking

  • Drag & Drop

  • Availability Indicator

  • Utilization Reporting

Functionality

4.2

/5

604

Price starts from

35

Per month

visit website

Total Features

184

Features in Common

34

Unique features

  • Discount Management

  • Job Scheduling

  • Confirmation/Reminders

  • Facility Scheduling

Common VisitUs Reception comparisons

VisitUs Reception logo
Sign In App logo
VisitUs ReceptionvsSign In App
VisitUs Reception logo
SwipedOn logo
VisitUs ReceptionvsSwipedOn
VisitUs Reception logo
Sine logo
VisitUs ReceptionvsSine
VisitUs Reception logo
EVA Check-in logo
VisitUs ReceptionvsEVA Check-in
VisitUs Reception logo
Proxyclick logo
VisitUs ReceptionvsProxyclick
VisitUs Reception logo
Envoy logo
VisitUs ReceptionvsEnvoy

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Happy customer and guests

Reviewed 4 years ago

We replaced out paper based visitor register with VisitUs Reception over 12 months ago and haven't looked back. we have had a couple of minor issues that we reported to support and they were quickly addressed and updates were issued to resolve the problems. we get comments from clients daily asking what we are using as it works so well and looks professional.

Pros

Simple to setup and get started. easy to use for both administrators and guests. the interface is able to be customised to your own preferences including images, custom PDF for non disclosure and what data you need want to collect about the guest. Ability to import from AD makes initial setup much simpler.

Cons

Nothing, the product achieves exactly what we are after with minimal administration once it has been setup

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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7 Months in it is going very well

Reviewed 3 years ago

They have been fantastic with any issue or problem and contact is really quick for support.

Pros

The ease of using this software and giving us the edge with technology without the hassle of too much information needed. Students are emailed their QR code after signing in the first time and can easily sign in an out during the week they are with us.

Cons

There are a few steps we would like to take out of the iPad sign in process but are unable to from our end.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very happy with it--GREAT VALUE!

Reviewed 3 years ago

We love it!

Pros

This program was the best we've found in terms of customization within our budget! We love printing the badges with the QR code. Once all of our members register, it will make signing in very fast and easy. VisitUs allowed us to ask many of the sign-in questions we needed to, keeps track of them, and updates the backoffice app in real time as people sign in.

Cons

I'd like to have more customizable fields--we couldn't ask all of the sign in questions that we would have liked, but we were able to get most of them.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great system! Easy to Setup & Use.

Reviewed 3 years ago

Our overall experience with VisitUs Reception has been great! the staff located in Sydney were very responsive and took time out to understand our business needs. They walked us through setting up the system and were always available to answer any of our queries. They are a great team to deal with! Our aim was to remove the dependency of a staff member sitting in Reception, which VisitUs Reception has surely done. Our part-time receptionist is now free to move around the office and is assisting various business units with administration work and the likes.

Pros

Very easy to setup and maintain. A set and forget type system, which works great for a medium sized office like ours where we are short on staff. It is very user friendly and met all of our requirements, self-service sign in/out, notifying Hosts via email and SMS, online emergency evacuation lists. With a very reasonable price tag for what it offers!

Cons

We’ve used it for about a year now and can’t see anything I dislike about it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Safe, Secure, Efficient Reception Tool

Reviewed 3 years ago

Our financial firm is easily able to log both clients and building maintenance, saving us the hassle of wasting time throughout our day to deal with visitor check-in issues.

Pros

Helps create so many efficiencies for our company and helps us cut down costs. It saves us time during our days by not having to have someone away from their desk dealing with visitors. It also helps create a better client experience with updated technology and a more streamlined process.

Cons

We've had the glitch here and there, but there are not many other complaints to speak of. The software does exactly what we need it to do.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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VisitUs Review

Reviewed 3 years ago

We are now able to with a click of the mouse see who is on site, visiting whom for what purpose. we are now even looking at using this same software for our deliveries to site. and rolling this out to multiple locations.

Pros

When visiting a company we came across this software, 2 weeks later we installed this same software in our company premises and have not looked back. the ability to contact visitors whilst on site via email or sms, is very helpful in our line of work. The feedback we are receiving from staff and visitors alike is very positive and encouraging. The ease of use for the which it operates for the end user. and ability to fill in reports for departments is also excellent.

Cons

Sorting out the glitches initially was a little troublesome

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Enjoyed full experience with VisitUs Reception

Reviewed 4 years ago

The use of an iPad sign in screen within the multiple locations of the company has made it easier to both inform employees when their visitor arrives, but also track visitors stays on an online platform instead of paper sign in sheets means that it's much easier to know when customers/visitors have been at which premises when. Originally I found the AD integration application to not work, by going...

Pros

Very Simple to understand online portal. Application is well laid out, and looks very professional whilst offering great customisability to make the application suit the company brand. Good integration with AD , continually being improved The ability to text employees when their visitor arrives Very helpful customer service, making the whole testing of the service extremely easy

Cons

The application for phones typically did not work as well as the text and email integration, and felt slightly more "juttery" in operation, although I'm sure is being improved with updates The AD integration was fiddly to set up at the time, through use of a powershell script, however this is apparently soon being updated to a more user friendly application

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A great system, perfect for reception

Reviewed 3 years ago
Pros

Ease of data entry iPad app speed of printing with their recommended printer Great support

Cons

Cannot print across different networks (computers, printers and iPads must be on the same network)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product

Reviewed 3 years ago

The software is great, the customer service and response time is amazing. We love that we can get assistance super quick to resolve any problems.

Pros

We really enjoyed that this software met all of our requirements and was in our budget. We love that we can print badges for guests, and use it as a sign-in system for our employees.

Cons

The pictures on the badges aren't very clear.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Its a clean and easy to use piece of software. Great value and excellent support backup.

Reviewed 5 years ago

This has helped keep a handle on the number of clients/visitors we have to our company site. It is useful to be able to get daily, weekly or monthly reports on who has visited which part of the company, how many times etc. It releases a member of staff from having to log people in and as it sends both e mail confirmation to the person being visited as well as the visitor in advance, as well as Apple Wallet reminders, we have a better system for making our clients feel more important and our company be more innovative and professional.

Pros

Easy set up, very cost effective and its very intuitive. It gives my company a very professional appearance to all visiting customers. We have just had an update which has helped to improve the speed of label printing . . a small but helpful change

Cons

Had a few bugs within the first week which slowed down the printer link to the ipad. Photo on labels needed to be altered, but this was done remotely by the support team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy, professional, good reporting.

Reviewed 5 years ago

Ease, efficiently, professional, great reporting function.

Pros

The ease, reporting, adding new staff members, it helps me at reception and is so professional I love the feature that I can pre-register clients - which give the company an efficient and professional look and it an excellent feature when we have workshops for some 30 odd people. Some days we have up to 50 clients and this is so much better for the company and myself

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent system

Reviewed 3 years ago

We can clearly see who has been in our building and running reports is easy and helpful.

Pros

The ease of use for the administrators and our customers.

Cons

Some of the choices in setting up the sign in options don't apply to our company and some I would like to see.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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VisitUs anytime !

Reviewed 3 years ago

We have been able to be more digitalised with using this product

Pros

Love the fact that it alerts the host of their visitor's arrival Has reporting functionality, has Fire action alerts

Cons

Slow at printing our badges (probably down to our printer) Unable to print in advance when holding large visitor events

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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I like

Reviewed 4 years ago

Good support from the beginning. Excellent overall.

Pros

Affordable, handles everything i need it to do.

Cons

Wish i had a bit more control of nametags, moving all data into any location. Maybe a color printer option as well.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Quick and Simple = Good

Reviewed 4 years ago

My experience has been Very good Overall. Once set up it runs smoothly and alerts me when the visitors are in and out.

Pros

Once it is set up it emails and alerts as required. quickly and efficiently.

Cons

That it does not run on PC. Has to update daily which interferes with the iPad we use it on and the secure features that we had to install.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Visit Us Reception

Reviewed 4 years ago

Very Happy with it, so much easier than a written guestbook

Pros

Easy to Use and reports give you an acurate reading

Cons

Have to reset Occasionally, bit of a pain

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great people management software

Reviewed 3 years ago
Pros

Value for money Easy to setup and use Multiple languages available Emergency evacuation options are easy to use on the app

Cons

Emergency evacuation text message link needs data for the person to "mark themselves as safe". Having a text message option would be beneficial.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The VisitUs Reception software transformed our guest signing in procedure!

Reviewed 5 years ago

Increased professional image, streamline check in system, emailing visitor passes in advance of arrival.

Pros

Ease of use/management - great tech support - professional company image - ready to use labels for guests and contractors - being able to use the management dashboard from any PC - being able to view who is in the building from the the dashboard - fire evacuation feature.

Cons

Can't think of any at the moment!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great firm going places

Reviewed 3 years ago

Customer service beyond par, real motivated group of guys who fix any problem while they talk with you on the phone.

Pros

Easy to set up and use. Streamlined our greeting systems for clients and gives us the feedback we needed for our marketing team.

Cons

Need to work on the standalone system so the tablets can store then download the pictures and data once they are brought to a WiFi source.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Reception Kiosk

Reviewed 3 years ago

The head office kiosk has been so popular that another site has deployed a kiosk for their reception

Pros

The number of features is good, it was probably the 2nd or 3rd best on my list of trial solutions. On test it worked comparably well to others. The price was also very good compared to what else is out there.

Cons

We still have intermittent performance - texts sometimes do not get received, and emails sometimes do not get received, which causes a level of distrust among users that their notifications will be missed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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VisitUS Review

Reviewed 3 years ago
Pros

I like the Dashboard, and being able to preregister visitors.

Cons

Application closes unexpectedly. This happens weekly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Efficient, responsive and dedicated!

Reviewed 5 years ago

We have been able to automate our reception and streamline meetings with our candidates. It has kept record of all our visitors and made our lives a little less complicated!

Pros

Love the way it sends a card to the Apple Wallet and the personalisation of having the company logo on the screen make it fit well with our brand.

Cons

Not much really, its very functional and a breeze to use. A bit more drill down on the reporting would be good.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review

Reviewed 3 years ago

I had a little of a rocky start with paying, set up and then a week after we had been using the software there was a technical problem globally. This did take the whole day, but I was kept well updated. Since this time we have had no problems

Pros

Easy to use, assistance when I did have problems was brilliant!

Cons

Setting up the printer, when you know it's easy!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Reception automation

Reviewed 3 years ago

The product was easy to setup and configure and where issues were found, the support received was very reactive and resolved the issue everytime.

Pros

Multiple location support AD integration Fire evacuation Reporting

Cons

Not ALL configurations copy to new locations when they're initially setup

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to use, simple to set up.

Reviewed 4 years ago

Reduced cost over previous Visitor system.

Pros

Looks Professional, and we have had feedback saying so. Paired with the white iPads and secure stands.

Cons

IOS Restricted. (At the moment), mobile host app isn't as flash looking as the sign in portal for visitors.