VisitUs Reception Features

The ease of using this software and giving us the edge with technology without the hassle of too much information needed. Students are emailed their QR code after signing in the first time and can easily sign in an out during the week they are with us.

There are a few steps we would like to take out of the iPad sign in process but are unable to from our end.

This program was the best we've found in terms of customization within our budget! We love printing the badges with the QR code. Once all of our members register, it will make signing in very fast and easy. VisitUs allowed us to ask many of the sign-in questions we needed to, keeps track of them, and updates the backoffice app in real time as people sign in.

I'd like to have more customizable fields--we couldn't ask all of the sign in questions that we would have liked, but we were able to get most of them.

Very easy to setup and maintain. A set and forget type system, which works great for a medium sized office like ours where we are short on staff. It is very user friendly and met all of our requirements, self-service sign in/out, notifying Hosts via email and SMS, online emergency evacuation lists. With a very reasonable price tag for what it offers!

We’ve used it for about a year now and can’t see anything I dislike about it.

Helps create so many efficiencies for our company and helps us cut down costs. It saves us time during our days by not having to have someone away from their desk dealing with visitors. It also helps create a better client experience with updated technology and a more streamlined process.

We've had the glitch here and there, but there are not many other complaints to speak of. The software does exactly what we need it to do.

When visiting a company we came across this software, 2 weeks later we installed this same software in our company premises and have not looked back. the ability to contact visitors whilst on site via email or sms, is very helpful in our line of work. The feedback we are receiving from staff and visitors alike is very positive and encouraging. The ease of use for the which it operates for the end user. and ability to fill in reports for departments is also excellent.

Sorting out the glitches initially was a little troublesome

Very Simple to understand online portal. Application is well laid out, and looks very professional whilst offering great customisability to make the application suit the company brand. Good integration with AD , continually being improved The ability to text employees when their visitor arrives Very helpful customer service, making the whole testing of the service extremely easy

The application for phones typically did not work as well as the text and email integration, and felt slightly more "juttery" in operation, although I'm sure is being improved with updates The AD integration was fiddly to set up at the time, through use of a powershell script, however this is apparently soon being updated to a more user friendly application

Ease of data entry iPad app speed of printing with their recommended printer Great support

Cannot print across different networks (computers, printers and iPads must be on the same network)

We really enjoyed that this software met all of our requirements and was in our budget. We love that we can print badges for guests, and use it as a sign-in system for our employees.

The pictures on the badges aren't very clear.

Easy set up, very cost effective and its very intuitive. It gives my company a very professional appearance to all visiting customers. We have just had an update which has helped to improve the speed of label printing . . a small but helpful change

Had a few bugs within the first week which slowed down the printer link to the ipad. Photo on labels needed to be altered, but this was done remotely by the support team.

The ease, reporting, adding new staff members, it helps me at reception and is so professional I love the feature that I can pre-register clients - which give the company an efficient and professional look and it an excellent feature when we have workshops for some 30 odd people. Some days we have up to 50 clients and this is so much better for the company and myself

No cons were added to this review

The ease of use for the administrators and our customers.

Some of the choices in setting up the sign in options don't apply to our company and some I would like to see.

Love the fact that it alerts the host of their visitor's arrival Has reporting functionality, has Fire action alerts

Slow at printing our badges (probably down to our printer) Unable to print in advance when holding large visitor events

Affordable, handles everything i need it to do.

Wish i had a bit more control of nametags, moving all data into any location. Maybe a color printer option as well.

Once it is set up it emails and alerts as required. quickly and efficiently.

That it does not run on PC. Has to update daily which interferes with the iPad we use it on and the secure features that we had to install.

Easy to Use and reports give you an acurate reading

Have to reset Occasionally, bit of a pain

Value for money Easy to setup and use Multiple languages available Emergency evacuation options are easy to use on the app

Emergency evacuation text message link needs data for the person to "mark themselves as safe". Having a text message option would be beneficial.

Ease of use/management - great tech support - professional company image - ready to use labels for guests and contractors - being able to use the management dashboard from any PC - being able to view who is in the building from the the dashboard - fire evacuation feature.

Can't think of any at the moment!

Easy to set up and use. Streamlined our greeting systems for clients and gives us the feedback we needed for our marketing team.

Need to work on the standalone system so the tablets can store then download the pictures and data once they are brought to a WiFi source.

The number of features is good, it was probably the 2nd or 3rd best on my list of trial solutions. On test it worked comparably well to others. The price was also very good compared to what else is out there.

We still have intermittent performance - texts sometimes do not get received, and emails sometimes do not get received, which causes a level of distrust among users that their notifications will be missed.

I like the Dashboard, and being able to preregister visitors.

Application closes unexpectedly. This happens weekly.

Love the way it sends a card to the Apple Wallet and the personalisation of having the company logo on the screen make it fit well with our brand.

Not much really, its very functional and a breeze to use. A bit more drill down on the reporting would be good.

Easy to use, assistance when I did have problems was brilliant!

Setting up the printer, when you know it's easy!

Multiple location support AD integration Fire evacuation Reporting

Not ALL configurations copy to new locations when they're initially setup

Looks Professional, and we have had feedback saying so. Paired with the white iPads and secure stands.

IOS Restricted. (At the moment), mobile host app isn't as flash looking as the sign in portal for visitors.