Walkabout Software Features

Walkabout Software

Cloud-based service software created by servicers

4.5/5 (2 reviews)

Walkabout Software Feature Summary

  • Job creation
  • Customer management
  • Drag-and-drop scheduling
  • Mapping of call locations
  • Service histories
  • Scheduled maintenance
  • Inventory analytics
  • Purchase order creation
  • Returns processing
  • Billing & invoicing
  • Automatic warranty claim generation
  • Periodic data backups
  • Job dispatch
  • Address validation
  • Automated emails
  • Part pricing management
  • Part movement tracking
  • Finance charges
  • Late fees
  • Claim tracking

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Competitor Feature Comparison

Mobile apps

iOS App


5 reviews

See all iPhone Apps

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


13 reviews

See all Android Apps

Walkabout Software Feature Reviews

2 reviewers had the following to say about Walkabout Software's features:

Wm Purdy

Super Effective AND easy

2016-08-28

As I slowly got this running while I was running my one man shop it became very apparent that it was helping on ALL aspects of my Appliance service Co bottom line, sure it is not fun BUT it is VERY effective to control things, I just got a lot under control

Pros

Control of everything from cust contact info , e filing of warrenty claims, wrap sheet on all appliances I work on as well as darta base for all the customers appliances, very handy when a cust call.

Cons

Like all software sometimes I have to do walkarounds or just stop and do data entry....

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Walkabout Software

Buy it now, it helped my bottom line tremendously and in the big picture it is easy to use

Source: Capterra
Helpful?   Yes   No

Response from Walkabout Software


Thanks for taking the time to review Walkabout. We appreciate it!

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Sarah Zarling

Great Solution for a Remote Workspace

2017-11-28

Pros

Each person can customize their workspace, so it feels a little more personal.

Cons

There are some small features that might improve the user experience, but overall any "wishlist" features or bugs typically seem to be addressed promptly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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