WFMwizard Pricing, Features, Reviews & Comparison of Alternatives

WFMwizard Reviews

WFMwizard

Workforce management solution

This Application No Longer Exists

WFMwizard is no longer available for purchase. Archived information about WFMwizard is available below.

Alternatives to WFMwizard

Specifications

Intended Users
Freelancers, Small Business
Devices Supported
Windows
Supported Countries
Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
English

WFMwizard Pricing

Starting from: $1995.00

Pricing model: One Time License

From $1995 (30 agents) to $4995 (100 agents). One License per one workstation, Unlimited Call Centers, Up to 30/50/100/100+ Agents to be assigned and scheduled Per Call Center (number depends on the license version purchased).

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Key Features of WFMwizard

  • Accurate Forecasting of inbound call volumes
  • Reliable agents staffing calculations
  • Shift Design optimization
  • Agents Scheduling/Rostering
  • Breaks Scheduling

Benefits

Easily manage your call center - with our easy to use, inexpensive, complete workforce management solution.
Reduce your staffing costs - generate an optimal shift design and agents schedule/roster every week. Schedule the right number of agents to meet incoming call volumes every hour, day and week.
Achieve better service levels - by accurately forecasting and planning your resources, without adding staff.
Retain your agents - by better meeting their needs and constraints.
Make your customers happy - by accomplishing all of the above!