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WhosOnLocation vs ALICE Receptionist Comparison

Overview

WhosOnLocation enables organizations to manage people coming in and out of work sites and offices to improve safety and security,...

ALICE Receptionist is a complete visitor management solution, with options for ID scanning and checking guests against national...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$49/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$239/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(62)

5

4

3

2

1

46

15

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

(26)

5

4

3

2

1

16

8

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Better tracking of our employees/technicians and their progress. Better feedback to our client/companies.
We had great support from the beginning as well as the ease of use for this product was excellent. It is a very stable product.
Overall I have had a great experience with the product and the support staff. Continues to be a great value for visitor management solution.

Pros

What I like most is the advanced visitor management this software offers. It's the most advanced in my opinion.
Easy to use, responsive and filled with great features.
Making necessary adjustments is made easy by their great tech support.

Cons

Updates tend to crash the sessions so visitors walk in and are unable to use the system, updates also cause issues with the label printing so they can't be scanned due to size changes.
The app basked kiosk tend to sometimes freeze and the app could crash. There are sometimes lag by the app, but guess this is dependant on the network connection.
Ve not come across anything that I dislike about WhosOnLocation.

Cons

Alice has very neatly replaced the live receptionist we lost in the 2008 crash.
We switched the main unit to a Dell micro PC so in the event of a hardware failure, replacement should be easy.
Manual updates and no wireless option at the time.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features26
  • API
  • Access Control
  • Active Directory Integration
  • Applications Management
  • Attendance Management
  • Attendance Tracking
  • Automatic Notifications
  • Calendar Management
  • Call Routing
  • Chat
  • Check Processing
  • Client Management
  • Client Portal
  • Clock In / Out
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contractor Management
  • Customer Activity Reporting
  • Customer Experience Management
  • Customizable Branding
  • Data Import/Export
  • Digital Signage
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Employee Database
  • Employee Management
  • Employee Profile
  • Event Logs
  • Event Scheduling
  • ID Scan
  • Location Tracking
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • PDF Conversion
  • Policy Management
  • Registration Management
  • Request Assignment
  • SMS Integration
  • Self Service Portal
  • Status Tracking
  • Supplier Management
  • Third Party Integration
  • Time Clock
  • Two-Way Audio & Video
  • User Management
  • Video Conferencing
  • Video Streaming
  • Visitor Registration
  • Visitor Tracking
  • Widgets
  • Total features33
  • API
  • Access Control
  • Active Directory Integration
  • Applications Management
  • Attendance Management
  • Attendance Tracking
  • Automatic Notifications
  • Calendar Management
  • Call Routing
  • Chat
  • Check Processing
  • Client Management
  • Client Portal
  • Clock In / Out
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contractor Management
  • Customer Activity Reporting
  • Customer Experience Management
  • Customizable Branding
  • Data Import/Export
  • Digital Signage
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Employee Database
  • Employee Management
  • Employee Profile
  • Event Logs
  • Event Scheduling
  • ID Scan
  • Location Tracking
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • PDF Conversion
  • Policy Management
  • Registration Management
  • Request Assignment
  • SMS Integration
  • Self Service Portal
  • Status Tracking
  • Supplier Management
  • Third Party Integration
  • Time Clock
  • Two-Way Audio & Video
  • User Management
  • Video Conferencing
  • Video Streaming
  • Visitor Registration
  • Visitor Tracking
  • Widgets

Integrations

  • Total integrations3
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations6
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

WhosOnLocation vs. ALICE Receptionist

See how WhosOnLocation and ALICE Receptionist stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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