WhosOnLocation Features List

WhosOnLocation

Visitor, contractor & evacuation management

4.72/5 (57 reviews)

WhosOnLocation Feature Summary

  • Visitor check-in
  • Notifications
  • Visitor management
  • Contractor management
  • Employee attendance
  • Evacuation management
  • Pre-registrations
  • Car park occupancy management
  • Visitor passes
  • Large group sign-in
  • Automatic SMS / email arrival notifications
  • Real-time data
  • Visual insights and reporting
  • Set visitor policies
  • Reception kiosks
  • Visitor presence reporting
  • Supplier management
  • Employee sign-in & sign-out
  • Emergency roll-calls
  • Hazard notice compliance
  • Induction management
  • Multi-location management
  • Primary and sub-contractor profiles management
  • Insurance management
  • Notification rules
  • Access controls
  • Qualification management
  • Unique employee IDs
  • Employee location status tracking
  • Export reports as a csv or PDF
  • Employee presence reports

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Data Import/Export (208 other apps)
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Inventory Management (176 other apps)
Inventory Tracking (168 other apps)
Invoice Management (157 other apps)
Monitoring (162 other apps)
Multi-Location (140 other apps)
Real Time Data (172 other apps)
Real Time Reporting (140 other apps)
Reporting & Statistics (166 other apps)
Third Party Integration (178 other apps)
Workflow Management (173 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


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Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


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WhosOnLocation Feature Reviews

25 reviewers had the following to say about WhosOnLocation's features:

Kevin O'Laughlin

Professional and easy way to handle visitors at a controlled facility.

2017-03-01

The point of contact notifications are great and we have ours set to email and SMS text message notifications upon visitor arrival.

Pros

I use it every day and the management interface is easy to navigate and setup.

Cons

Would be nice to have a button on the main menu of the management interface to show who's onsite without having to go to the location. But I only have 1 location.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering WhosOnLocation

Keep up the good work !

Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Thanks for the review Kevin. Great to hear the value WhosOnLocation is adding to your controlled facility.
I would also like to point out to you that you can favourite any page in the application, simply select the star on the page you require, and this will then bookmark under under the star in the header of the application. We hope this helps.
Enjoy!

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Andrew Wells

Very solid easy to use product, that you can have running out of the box with 30 minutes work.

2017-11-22

Reporting, ease of pre-entry for visitors, Service Provider Management and many more day to day tasks are made easy with WOL.

Pros

The Service Provider Manager and Qualifications Manager make it easy to manage contractors and staff qualifications alike.

Cons

Other than that (minor) no real dislikes with the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Thank you very much for such a great review. Our team works extremely hard to offer the best product, customer experience, and value for money, so I am pleased that this reflected in your personal experience. I also noted the comment regarding the navigating around the infrequently used functions and will ask my team how we might improve this for all users. I will pass your review onto our team members. Thank you again. Darren Whitaker-Barnett, CEO | Founder

Read more
Anna Kazmierczuk

Great customer support and help

2017-06-14

Pros

Kiosk is easy to install and use.

Cons

Online software management Interface needs improvement, some settings are hard to find, notification e-mails are delayed,

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hi Anna - thanks for the feedback and review. We are always working to enhance WhosOnLocation. I will pass your feedback onto our development team. If you have any other feedback or need any assistance please don't hesitate to contact us. Thanks, Bridie, Marketing.

Read more
Jess Davies

Adaptable Attractive & Affordable

2016-08-01

We looked at a number of people management solutions and nothing else was so easily adaptable and affordable.

Pros

The reports and contractor management are very useful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hi Jess, thank you for the feedback and review - we really appreciated it. We love having you guys on board as users and we look forward to working with you further into the future.

Darren Whitaker-Barnett
CEO

Read more
Robert He

Happy with WoL

2016-10-04

Been look around for a proper signin management system, WoL does what it promised and more.

Pros

The features & customization

Cons

Data has to upload to WoL server and come back, sometimes slow down the app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hi Robert we really appreciate the feedback and thank you for your kind review. The benefits of cloud are well-known and the challenges vendors like ourselves contend with is how to improve app responsiveness. Generally ours, like other cloud apps, is excellent 99.999% of the time. Right up there with native client-server performance; but from time to time some transactions will hit a bottleneck in the internet network. Our engineers are always looking for ways to reduce such instances and of course with data carrier speeds and processing capacity technologies improving exponentially monthly, those few times where you experience a slowness in response will correspondingly disappear. Once again thanks and don't forget to confirm your review via the confirm email sent out. Most appreciated Robert.

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Eldon Matthews

Brilliant value for money, rapid updates, lots of features

2017-07-11

Visitor and evacuation management.

Pros

Whos on Location is absolutely brilliant value for money, with rapid and regular updates bringing new features.

Cons

Some aspects are not as intuitive as I would like, however I am not sure anything could be done to make it any more user friendly. There is no ability to set up a kiosk on an android tablet which is really annoying.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hi Eldon, thank you for your review its very much appreciated. We appreciate the feedback on the android tablet, I will be sure to pass this onto the development team to consider. Thanks, Bridie, Marketing

Read more
Helen Frost

Very user friendly and easy for visitors to use and great value for your money

2017-06-25

Pros

Great for reporting data and the features are simple and easy to use and also the security and evacuation alert that is included in the system is perfect for our visitors and staff.

Cons

The option for customers to put a phone number and not just a mobile number only, however I can understand the reason for the mobile number is that if there was an emergency on site, that the visitor would receive an sms message to evacuate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hi Helen, thanks for the 10/10 review. If using a kiosk you are able to capture a telephone number via a custom questions. The capturing of a mobile number is for emergency use and it allows you to send texts based on your triggers. Thanks Bridie, Marketing

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Jack Boyle

An amazing product at just the right time!

2017-05-04

Better tracking of our employees/technicians and their progress.

Pros

Tracking our clients' employees that are tested at our drug testing facility has given us the opportunity to assure our clients that their employees are being tested in an efficient and timely manner saves our clients money and really makes a positive impression.

Cons

I would like the reports to automatically refresh instead of having to press the refresh button.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Jack, thank you for your review, it is greatly appreciated. Regarding your recommendation for the auto refresh of reports; this is something in our reporting roadmap for consideration.

We are reviewing the reporting function on or about July this year with every intention of improving the useability and range of reports.

Additionally we are introducing automated reports that will end up in your inbox daily, weekly etc. without the need for the report user to login.

Thanks again - we value your recommendation.

Darren
CEO Founder

Read more
Mauree Sinclair

Easy and reliable system to track who is on site now and in the past.

2017-07-16

Professional and accurate record of visitors and employees

Pros

Label printing for visitors; ease of use for employee sign in/out; reports for historic presence data

Cons

Remembering where to go for infrequent tasks eg seeing what permission/roles an employee has and changing it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hi Mauree, we appreciate your review. We aim to provide ease and reliability with our product design so its great to hear this feedback. If you ever need assistance with a refresh on tasks that you haven't done for a while the Helpdesk is a great place to start or you can contact our Customer Support Team who will be able to help. Thanks, Bridie, Marketing

Read more
Yvonne Smith

Who's On Location is one of the best sign in systems I have used.

2017-07-11

Makes end of month reporting so much easier, just a push of a button and information is there.

Pros

Whos On Location is always being upgraded and introducing new features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Yvonne, thank you so much for the glowing review. We are very pleased that you are enjoying using WhosOnLocation and that it's making your month end reporting easier. We design with easy of use and to help things more efficient for our users. Thanks, Bridie, Marketing.

Read more
Matthew M.

Easy to use interface, No longer require a receptionist.

2017-05-09

Pros

System retains the data in a fashion that allows us to easily filter it to run any report imaginable

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hi Matthew, great feedback and we really appreciate it. Thank you for taking the time to submit a review; it certainly helps us with the iterative improvement process.

WhosOnLocation is an 'enterprise-class' application that, whilst we do have thousands of smaller customers, we position for multi-nationals with complex needs, and multiple locations. Consequently our ongoing challenge is always balancing the user experience with a wide range of features and functionality.

Thanks again for the review. We love having Unilever on board.

Darren
CEO Founder
WhosOnLocaton

Read more
Sameer Azaad

Best Solution for our Customers

2017-06-21

Independent visitor management, time saving for local admins into chasing up visitors, modern display, reduced our carbon footprint (no paper wastage from sign-in books, etc.).

Pros

Great user experience, good layout and customization options.

Cons

The app basked kiosk tend to sometimes freeze and the app could crash. There are sometimes lag by the app, but guess this is dependant on the network connection.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hi Sameer, great that you are enjoying using the product. For the freezing issue you are experiencing we would recommend that you are in an area that has a strong wireless connection and ensure your iOS and WolKiosk versions are up-to-date. If you need further assistance please contact our friendly Customer Support team. Thanks, Bridie, Marketing

Read more
Daryn Capes-Davis

Great value Visitor Management Software

2016-01-07

Has everything we need for visitor and employee location management.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Thanks Daryn for the review - it's great to have you on board.

Read more
Victor Hollinger-Lopez

Great Visitor Management System

2016-09-02

Continues to be a great value for visitor management solution.

Pros

-Easy to use. -Clean experience.

Cons

-Tedious associate/user management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Thanks Victor - great feedback on the CONS about the printer setup. We are always looking for ways to improve all aspects of the user experience and printer setup is on our radar. Thanks once again for your review - it is greatly appreciated.

Darren Whitaker-Barnett
CEO

Read more
Vesna Blazin

Great Software, very handy, easy to use, covering Service Providers management, emergency mngmt

2017-06-19

Pros

Service provider management and Emergency Management (WolEvac), Induction and training possibilities, What I like most - Everything in WoL we love - It is great software.

Cons

One minor disadvantage exist - it is not possible to extract all contractors with info about insurance, members etc., but as I know WoL team is working on it and will be available soon

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hi Vesna, thank you for the positive review.
We are passionate about delivering an amazing experience and glad that we've delivered great service to you. It is our goal to make your experience simple and easy. Keep an eye on our feature releases we are not far away from delivering the contractor functionality. Bridie, Marketing

Read more
Jo Demler

Great system

2016-07-21

Good product. Easy for customers and staff to use.

Pros

Good reporting functionality.

Cons

Nothing springs to mind

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering WhosOnLocation

Have recommended to other organisations as a visitor management tool.

Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hello Jo thank you for the review - we appreciated the recommendations - many of yours have taken up the service. Also thank you for suggesting the dynamic scrolling message for the kiosk back in 2015 - other users love it :)

Darren Whitaker-Barnett
CEO

Read more
Les Barnes

Quite simply, it delivers exactly what it promises.

2017-07-26

Aids compliance, saves time, innovative solution

Pros

A simple to use, versatile, scalable product that fits all of our business groups. Central or decentralised administration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hi Lee, thanks for the 10/10 review. It's great to hear the value WhosOnLocation is bringing to your compliance management. Thanks, Bridie, Marketing

Read more
Kerry Bray

Throw out the old sign in book

2016-09-02

We had no way to track visitors during an emergency, and front desk checkin was cumbersome, safety was an afterthought, and notifying the host was painful.

Pros

SMS alert upon arrival of visitors Evac events include visitors Safety induction for visitors Ability to review visitor information

Cons

More ability to customize the badge (more fields to choose from, ability to change the position, size printing sometimes off due to kiosk software).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering WhosOnLocation

Create an app that is simple enough to allow employees to open the app and have 2 big buttons (green and red) for sign in and sign out). Literally, 2 buttons to make it easy.

Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Thanks for the review Kerry, and thank you for the feedback. The CONS we take on board and will work on these to make the user experience better when setting up printing. Once again you are a mine of information - no pun intended. Thanks.

Darren Whitaker-Barnett
CEO

Read more
Eloise Baxter

Great help with contractor management

2017-07-12

Pros

From an H&S perspective, we can now easily see who is on the site right now and track who has visited over a period of time.

Cons

I would like to be able to attach documents in the service provider module (i.e. task analysis etc), there are regular upgrades and improvements so hopefully this one get implemented soon

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hi Eloise, thanks for the great review.You can currently attach contracts and insurances within the Service Provider Portal. We are not far off having the functionality to attachment other documents. A member of Customer Support will reach out to check you are aware of the features currently available. Thanks again. Bridie, Marketing

Read more
Huy Ton

Great System

2016-09-20

Last year we had a major project about to start and required a system that can effectively track, induct and manage a large number of contractors and visitors.

Pros

Great customer service and support from the WOL team. the software come with a rich feature set. Our visitors, contractors and co-workers are enjoying using it.

Cons

No issues come to mind.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering WhosOnLocation

Do not hesitate, just book an online demonstration, you will not regret.

Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hello Huy, firstly thank you for the review and sharing with us your insights - its appreciated immensely by myself and our team. Great tip too about booking a free demo - we find this really helps customers onboard WOL and makes for a great user experience. Thanks Huy.

Read more
Alan Taunch

Absolutely brilliant piece of software, makes life running sites so much easier

2017-06-14

Pros

The ease of tracking who is on site, when they arrived, the duration spent onsite, and the new feature of being able to scan in and out using the barcode.

Cons

Barcode scanning not available for visitors, but i am told this is something that is in the pipeline, so look forward to see this !!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hi Alan - thank you for the review of WhosOnLocation. We'll be sure to let you know when visitor barcode scanning is live. Thanks, Bridie, Marketing

Read more
Monique Victor

Customer service has been excellent, especially our customer rep

2017-07-12

Pros

I like most the flexibility in customizing features and being so flexible with our needs.

Cons

Signed copy of NDA cannot be saved as a document. Would be great to add this option instead of just saving the acknowledgment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hi Monique, thanks for taking the time to write a review. We have some development in progress which will resolve the issue you experience with saving signed NDA agreements. We will be in touch when this is live. I will pass on your feedback to Ben. Thanks, Bridie, Marketing

UPDATED 6 SEPT 2017
Hi Monique, signed NDA's are now saved as PDF's and can be shared with the visitor's host, the visitor themsleves, or any other nominated person (like your legal department).

Read more
Bevan Brabyn

Great Visitor induction system!

2016-09-08

We were looking for a electronic system to manage the induction and tracking of our reps and visitor to the store, Through Mitre 10 we had the opportunity to trial WhosOnLocation for the Mitre 10 group and found it to be a seamless process which automated much of our visitor induction process and gave a much more professional interface with visitor and reps than our previous paper based system

Pros

Easy to use, Gives peace of mind in terms on ensuring we have met our obligations to induct our visitors from a Health and Safety perspective.

Cons

No issues as far as I'm concerned

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering WhosOnLocation

A great solution to replace a paper based sign in and induction process for visitors to site.

Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Thank you Bevan for the review - its wonderful to hear your experience has been seamless and your use of the contractor and rep management features is going well.

Read more
Alex Mijares

Good Product

2016-10-06

I really love this product. It has helped so much at our school and the new features coming on, really make it great. Being able of the parents/ visitors that come to our school really makes everyone feel safe.

Pros

It keeps track of our visitors and parents who volunteer.

Cons

The IT person has found another product that was compatible with this product and was a bit less expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Thanks Alex for the review - And thank you for the feedback on price. We do strive to deliver the very best value to our user community and this is why we include a host of features our competitors don't include all in one suite. Contractor management, visitor management, pre-registration, induction management, employee attendance, Geolocation tracking of class field trips and more - Many competitors offer a lower price but when you look deeper their feature set is limited. Thanks again for the review - we love you guys for supporting us.

Read more
Alan Henderson

WhosOnLocation Review

2016-09-19

After an extensive search and trialling many product offerings I selected this for our business for use in our new premises. The team from WhosOnlocation were extremely helpful in getting us up and running very quickly.

Pros

Very easy for incoming vistors to use. Notifications are customisable and the rules based triggered notifications are a really flexible mechanism.

Cons

We use a touch screen rather than a tablet as hooking on a Bluetooth scanner is too expensive. PC based captive scanner is a good option.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Thanks for the review Alan. It is great to have Methven on board!

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