WhosOnLocation Features

WhosOnLocation

Visitor, contractor & evacuation management

4.73/5 (62 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Attendance Tracking
Audit Management
Audit Trail
Badge Management
Barcode / Ticket Scanning
Compliance Management
Contact Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Digital Signature
Document Management
Electronic Signature
Email Alerts
Email Invitations & Reminders
Employee Database
Employee Management
Event Management
Historical Reporting
ID Scanning
Label Printing
Location Tracking
Mobile Access
Mobile Alerts
Multi-Language
Multi-Location
Pre-Registration
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Registration Management
Reminders
Reporting & Statistics
SMS Messaging
Safety Incident Management
Self Check-in/Check-out
Self Service Portal
Single Sign On
Status Tracking
Third Party Integrations
User Profiles
Visitor Management
Visitor Registration
Visitor Tracking
Watch List
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Attendance Tracking
Audit Management
Audit Trail
Badge Management
Barcode / Ticket Scanning
Compliance Management
Contact Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Digital Signature
Document Management
Electronic Signature
Email Alerts
Email Invitations & Reminders
Employee Database
Employee Management
Event Management
Historical Reporting
ID Scanning
Label Printing
Location Tracking
Mobile Access
Mobile Alerts
Multi-Language
Multi-Location
Pre-Registration
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Registration Management
Reminders
Reporting & Statistics
SMS Messaging
Safety Incident Management
Self Check-in/Check-out
Self Service Portal
Single Sign On
Status Tracking
Third Party Integrations
User Profiles
Visitor Management
Visitor Registration
Visitor Tracking
Watch List
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Attendance Tracking
Audit Management
Audit Trail
Badge Management
Barcode / Ticket Scanning
Compliance Management
Contact Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Digital Signature
Document Management
Electronic Signature
Email Alerts
Email Invitations & Reminders
Employee Database
Employee Management
Event Management
Historical Reporting
ID Scanning
Label Printing
Location Tracking
Mobile Access
Mobile Alerts
Multi-Language
Multi-Location
Pre-Registration
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Registration Management
Reminders
Reporting & Statistics
SMS Messaging
Safety Incident Management
Self Check-in/Check-out
Self Service Portal
Single Sign On
Status Tracking
Third Party Integrations
User Profiles
Visitor Management
Visitor Registration
Visitor Tracking
Watch List
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


9 reviews

WhosOnLocation Feature Reviews

25 reviewers had the following to say about WhosOnLocation's features:

Andrew W.

Very solid easy to use product, that you can have running out of the box with 30 minutes work.

2017-11-22

Reporting, ease of pre-entry for visitors, Service Provider Management and many more day to day tasks are made easy with WOL.

Pros

It is also very configurable for instance the alerting of visitor arrival can be by email, SMS or both.

Cons

Other than that (minor) no real dislikes with the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Thank you very much for such a great review. Our team works extremely hard to offer the best product, customer experience, and value for money, so I am pleased that this reflected in your personal experience. I also noted the comment regarding the navigating around the infrequently used functions and will ask my team how we might improve this for all users. I will pass your review onto our team members. Thank you again. Darren Whitaker-Barnett, CEO | Founder

Read more
Kevin O.

Professional and easy way to handle visitors at a controlled facility.

2017-03-01

The point of contact notifications are great and we have ours set to email and SMS text message notifications upon visitor arrival.

Pros

I use it every day and the management interface is easy to navigate and setup.

Cons

Would be nice to have a button on the main menu of the management interface to show who's onsite without having to go to the location.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering WhosOnLocation

Keep up the good work !

Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Thanks for the review Kevin. Great to hear the value WhosOnLocation is adding to your controlled facility.
I would also like to point out to you that you can favourite any page in the application, simply select the star on the page you require, and this will then bookmark under under the star in the header of the application. We hope this helps.
Enjoy!

Read more
Jess D.

Adaptable Attractive & Affordable

2016-08-01

We looked at a number of people management solutions and nothing else was so easily adaptable and affordable.

Pros

The reports and contractor management are very useful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hi Jess, thank you for the feedback and review - we really appreciated it. We love having you guys on board as users and we look forward to working with you further into the future.

Darren Whitaker-Barnett
CEO

Read more
Mauree S.

Easy and reliable system to track who is on site now and in the past.

2017-07-16

Professional and accurate record of visitors and employees

Pros

Label printing for visitors; ease of use for employee sign in/out; reports for historic presence data

Cons

Remembering where to go for infrequent tasks eg seeing what permission/roles an employee has and changing it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hi Mauree, we appreciate your review. We aim to provide ease and reliability with our product design so its great to hear this feedback. If you ever need assistance with a refresh on tasks that you haven't done for a while the Helpdesk is a great place to start or you can contact our Customer Support Team who will be able to help. Thanks, Bridie, Marketing

Read more
Anna K.

Great customer support and help

2017-06-14

Pros

Kiosk is easy to install and use.

Cons

Online software management Interface needs improvement, some settings are hard to find, notification e-mails are delayed,

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hi Anna - thanks for the feedback and review. We are always working to enhance WhosOnLocation. I will pass your feedback onto our development team. If you have any other feedback or need any assistance please don't hesitate to contact us. Thanks, Bridie, Marketing.

Read more
Helen F.

Very user friendly and easy for visitors to use and great value for your money

2017-06-25

Pros

Great for reporting data and the features are simple and easy to use and also the security and evacuation alert that is included in the system is perfect for our visitors and staff.

Cons

The option for customers to put a phone number and not just a mobile number only, however I can understand the reason for the mobile number is that if there was an emergency on site, that the visitor would receive an sms message to evacuate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hi Helen, thanks for the 10/10 review. If using a kiosk you are able to capture a telephone number via a custom questions. The capturing of a mobile number is for emergency use and it allows you to send texts based on your triggers. Thanks Bridie, Marketing

Read more
Matthew M.

Easy to use interface, No longer require a receptionist.

2017-05-09

Pros

System retains the data in a fashion that allows us to easily filter it to run any report imaginable

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hi Matthew, great feedback and we really appreciate it. Thank you for taking the time to submit a review; it certainly helps us with the iterative improvement process.

WhosOnLocation is an 'enterprise-class' application that, whilst we do have thousands of smaller customers, we position for multi-nationals with complex needs, and multiple locations. Consequently our ongoing challenge is always balancing the user experience with a wide range of features and functionality.

Thanks again for the review. We love having Unilever on board.

Darren
CEO Founder
WhosOnLocaton

Read more
Ryan E.

Great visitor/employee presence tracking

2019-07-04

The product has been great for helping us track and identify visitors to campus.

Pros

I also love the live dashboard showing who is on campus.

Cons

The administration interface is confusing and poorly organized.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hi Ryan,

Thanks for taking the time to review WhosOnLocation.

Great to hear that WhosOnLocation is assisting with the tracking of your visitors. I will pass your feedback on regarding the interface.

I wanted to let you know that you are able to track offenders, a member of the team will reach out to you to assist with setting up this feature.

Thanks Bridie

Read more
Eldon M.

Brilliant value for money, rapid updates, lots of features

2017-07-11

Visitor and evacuation management.

Pros

This program is fully featured for its primary purpose of visitor/contractor management.

Cons

Some aspects are not as intuitive as I would like, however I am not sure anything could be done to make it any more user friendly. There is no ability to set up a kiosk on an android tablet which is really annoying.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hi Eldon, thank you for your review its very much appreciated. We appreciate the feedback on the android tablet, I will be sure to pass this onto the development team to consider. Thanks, Bridie, Marketing

Read more
Robert H.

Happy with WoL

2016-10-04

Been look around for a proper signin management system, WoL does what it promised and more.

Pros

The features & customization

Cons

Data has to upload to WoL server and come back, sometimes slow down the app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hi Robert we really appreciate the feedback and thank you for your kind review. The benefits of cloud are well-known and the challenges vendors like ourselves contend with is how to improve app responsiveness. Generally ours, like other cloud apps, is excellent 99.999% of the time. Right up there with native client-server performance; but from time to time some transactions will hit a bottleneck in the internet network. Our engineers are always looking for ways to reduce such instances and of course with data carrier speeds and processing capacity technologies improving exponentially monthly, those few times where you experience a slowness in response will correspondingly disappear. Once again thanks and don't forget to confirm your review via the confirm email sent out. Most appreciated Robert.

Read more
Victor H.

Great Visitor Management System

2016-09-02

Continues to be a great value for visitor management solution.

Pros

-Easy to use. -Clean experience.

Cons

-Tedious associate/user management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Thanks Victor - great feedback on the CONS about the printer setup. We are always looking for ways to improve all aspects of the user experience and printer setup is on our radar. Thanks once again for your review - it is greatly appreciated.

Darren Whitaker-Barnett
CEO

Read more
Sameer A.

Best Solution for our Customers

2017-06-21

Independent visitor management, time saving for local admins into chasing up visitors, modern display, reduced our carbon footprint (no paper wastage from sign-in books, etc.).

Pros

Great user experience, good layout and customization options. Compatible with the up-to-date device choices/ preferences and requires minimal back end support to run/ troubleshoot.

Cons

The app basked kiosk tend to sometimes freeze and the app could crash. There are sometimes lag by the app, but guess this is dependant on the network connection.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hi Sameer, great that you are enjoying using the product. For the freezing issue you are experiencing we would recommend that you are in an area that has a strong wireless connection and ensure your iOS and WolKiosk versions are up-to-date. If you need further assistance please contact our friendly Customer Support team. Thanks, Bridie, Marketing

Read more
Jack B.

An amazing product at just the right time!

2017-05-04

Better tracking of our employees/technicians and their progress.

Pros

Tracking our clients' employees that are tested at our drug testing facility has given us the opportunity to assure our clients that their employees are being tested in an efficient and timely manner saves our clients money and really makes a positive impression.

Cons

I would like the reports to automatically refresh instead of having to press the refresh button.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Jack, thank you for your review, it is greatly appreciated. Regarding your recommendation for the auto refresh of reports; this is something in our reporting roadmap for consideration.

We are reviewing the reporting function on or about July this year with every intention of improving the useability and range of reports.

Additionally we are introducing automated reports that will end up in your inbox daily, weekly etc. without the need for the report user to login.

Thanks again - we value your recommendation.

Darren
CEO Founder

Read more
Mike M.

Signing In Simplfied

2019-03-14

With WhosOnLocation we are able to verify who was working where at what time for invoice management. We are also able to manage our health and safety requirements to record who is where in need of evacuation even during a practice drill in our building.

Pros

We haven't had any real glitches but each communication was handled with efficient, friendly service.

Cons

There is nothing that we have found to dislike about WhosOnLocation

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Mike, thank you for taking the time to review your experience using WhosOnLocation.

It is great to hear that you are finding real value across a number of areas since implementing WhosOnLocation.

We are very passionate about helping organization keep their people and places safe and secure.

Read more
Jo D.

Great system

2016-07-21

Good product. Easy for customers and staff to use.

Pros

Good reporting functionality.

Cons

Nothing springs to mind

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering WhosOnLocation

Have recommended to other organisations as a visitor management tool.

Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hello Jo thank you for the review - we appreciated the recommendations - many of yours have taken up the service. Also thank you for suggesting the dynamic scrolling message for the kiosk back in 2015 - other users love it :)

Darren Whitaker-Barnett
CEO

Read more
Vesna B.

Great Software, very handy, easy to use, covering Service Providers management, emergency mngmt

2017-06-19

Pros

Service provider management and Emergency Management (WolEvac), Induction and training possibilities, What I like most - Everything in WoL we love - It is great software.

Cons

One minor disadvantage exist - it is not possible to extract all contractors with info about insurance, members etc., but as I know WoL team is working on it and will be available soon

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hi Vesna, thank you for the positive review.
We are passionate about delivering an amazing experience and glad that we've delivered great service to you. It is our goal to make your experience simple and easy. Keep an eye on our feature releases we are not far away from delivering the contractor functionality. Bridie, Marketing

Read more
Yvonne S.

Who's On Location is one of the best sign in systems I have used.

2017-07-11

Makes end of month reporting so much easier, just a push of a button and information is there.

Pros

Whos On Location is always being upgraded and introducing new features. It is a very user friendly product

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Yvonne, thank you so much for the glowing review. We are very pleased that you are enjoying using WhosOnLocation and that it's making your month end reporting easier. We design with easy of use and to help things more efficient for our users. Thanks, Bridie, Marketing.

Read more
Daryn C.

Great value Visitor Management Software

2016-01-07

Has everything we need for visitor and employee location management.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Thanks Daryn for the review - it's great to have you on board.

Read more
Eloise B.

Great help with contractor management

2017-07-12

Pros

From an H&S perspective, we can now easily see who is on the site right now and track who has visited over a period of time.

Cons

I would like to be able to attach documents in the service provider module (i.e. task analysis etc), there are regular upgrades and improvements so hopefully this one get implemented soon

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hi Eloise, thanks for the great review.You can currently attach contracts and insurances within the Service Provider Portal. We are not far off having the functionality to attachment other documents. A member of Customer Support will reach out to check you are aware of the features currently available. Thanks again. Bridie, Marketing

Read more
Les B.

Quite simply, it delivers exactly what it promises.

2017-07-26

Aids compliance, saves time, innovative solution

Pros

A simple to use, versatile, scalable product that fits all of our business groups. Central or decentralised administration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hi Lee, thanks for the 10/10 review. It's great to hear the value WhosOnLocation is bringing to your compliance management. Thanks, Bridie, Marketing

Read more
Anonymous
(Furniture company, 51-200 employees)

Good Contractor/Visitor Management with lots of features

2019-03-08

WhosOnLocation is a great company with good customer service. The 30 day trial definitely helps you explore what is possible in the application. They were very helpful with all of my questions during the trial period.

Pros

Health and Safety and other compliance is covered by this application.

Cons

We trialled out this software but ended up going with an alternative that had less features and was less expensive. You need to evaluate what your needs are to determine if WhosOnLocation is right for your organisation. It is a good mid-level application with a good mixture of simplicity and features. However, for our purposes, the application had more features than we needed. Also, we were not keen on the pricing plans which cap the number of sign ins per year to a finite number.

Rating breakdown

Value for money
Ease of use
Features

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Philip T.

Excellent Software

2016-09-07

This is an excellent piece of software for controlling visitors and contractors as well as various asset types, such as keys

Pros

It can also be used from home and from mobile devices.

Cons

I have yet to find anything that I dislike about WOL and we have been using it for over 12 months.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering WhosOnLocation

Much better than a pen and paper solution to visitor and contractor management

Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Most appreciated Philip. Thank you for the review. We look forward to being of service in the future.

Read more
Kerry B.

Throw out the old sign in book

2016-09-02

Afterwards we now have an induction process for all visitors, we are tracking all individuals to our facility, and we love the SMS alert we receive when a visitor arrives.

Pros

SMS alert upon arrival of visitors Evac events include visitors Safety induction for visitors Ability to review visitor information

Cons

The badge printer capability needs some work. More ability to customize the badge (more fields to choose from, ability to change the position, size printing sometimes off due to kiosk software).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering WhosOnLocation

Create an app that is simple enough to allow employees to open the app and have 2 big buttons (green and red) for sign in and sign out). Literally, 2 buttons to make it easy.

Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Thanks for the review Kerry, and thank you for the feedback. The CONS we take on board and will work on these to make the user experience better when setting up printing. Once again you are a mine of information - no pun intended. Thanks.

Darren Whitaker-Barnett
CEO

Read more
Alan H.

WhosOnLocation Review

2016-09-19

After an extensive search and trialling many product offerings I selected this for our business for use in our new premises.

Pros

Very easy for incoming vistors to use. Notifications are customisable and the rules based triggered notifications are a really flexible mechanism.

Cons

We use a touch screen rather than a tablet as hooking on a Bluetooth scanner is too expensive. PC based captive scanner is a good option.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Thanks for the review Alan. It is great to have Methven on board!

Read more
Huy T.

Great System

2016-09-20

Last year we had a major project about to start and required a system that can effectively track, induct and manage a large number of contractors and visitors.

Pros

Great customer service and support from the WOL team. the software come with a rich feature set. Our visitors, contractors and co-workers are enjoying using it.

Cons

No issues come to mind.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering WhosOnLocation

Do not hesitate, just book an online demonstration, you will not regret.

Source: Capterra
Helpful?   Yes   No

Response from WhosOnLocation


Hello Huy, firstly thank you for the review and sharing with us your insights - its appreciated immensely by myself and our team. Great tip too about booking a free demo - we find this really helps customers onboard WOL and makes for a great user experience. Thanks Huy.

Read more