Windward System Five Features

Windward System Five

Cloud-based business management solution

3.73/5 (137 reviews)

Windward System Five Feature Summary

  • Alerts/Notifications
  • Barcoding
  • CRM
  • Custom Pricing Models
  • Customer Account Profiles
  • Customer Management
  • Customer Specific Fields
  • Electronic Signature
  • Equipment Rental
  • Franchise Management
  • Gift Card Management
  • Inventory Control
  • Inventory Information
  • Kit Tracking
  • Late Fee Calculation
  • Layaway Management
  • Loyalty Program
  • Maintenance Management
  • Marketing Integration
  • Notifications
  • Ordering Automation
  • Point of Sale (POS)
  • Pricing Management
  • Product Identification
  • Purchasing
  • Rate Management
  • Reorder Management
  • Reporting / Analytics
  • Reporting/Analytics
  • Retail POS
  • Sales History
  • Scheduling
  • Search/Filter

Competitor Feature Comparison

API
Accounting Integration
Barcode Scanning
Billing & Invoicing
Commission Management
Contract Management
Cost Tracking
Credit Card Processing
Customer Database
Discount Management
Email Notifications
Employee Management
Event Management
Financial Management
Forecasting
Inspection Management
Inventory Management
Inventory Optimization
Multi-Channel Management
Multi-Location
Order Management
POS
POS Integration
Payroll Management
Performance Metrics
Promotions Management
Purchase Order Management
Reservations Management
Retail Inventory Management
Returns Management
Sales Tracking
Shipping Management
Supplier Management
Time & Expense Tracking
Training Management
Vendor Management
Warehouse Management
eCommerce Integration
Visit WebsiteCompare App
API
Accounting Integration
Barcode Scanning
Billing & Invoicing
Commission Management
Contract Management
Cost Tracking
Credit Card Processing
Customer Database
Discount Management
Email Notifications
Employee Management
Event Management
Financial Management
Forecasting
Inspection Management
Inventory Management
Inventory Optimization
Multi-Channel Management
Multi-Location
Order Management
POS
POS Integration
Payroll Management
Performance Metrics
Promotions Management
Purchase Order Management
Reservations Management
Retail Inventory Management
Returns Management
Sales Tracking
Shipping Management
Supplier Management
Time & Expense Tracking
Training Management
Vendor Management
Warehouse Management
eCommerce Integration
Visit WebsiteCompare App
API
Accounting Integration
Barcode Scanning
Billing & Invoicing
Commission Management
Contract Management
Cost Tracking
Credit Card Processing
Customer Database
Discount Management
Email Notifications
Employee Management
Event Management
Financial Management
Forecasting
Inspection Management
Inventory Management
Inventory Optimization
Multi-Channel Management
Multi-Location
Order Management
POS
POS Integration
Payroll Management
Performance Metrics
Promotions Management
Purchase Order Management
Reservations Management
Retail Inventory Management
Returns Management
Sales Tracking
Shipping Management
Supplier Management
Time & Expense Tracking
Training Management
Vendor Management
Warehouse Management
eCommerce Integration
Visit WebsiteCompare App

Windward System Five Feature Reviews

25 reviewers had the following to say about Windward System Five's features:

Anonymous
(Construction company, 11-50 employees)

Clunky, dated

2018-04-16

Inventory tracking, accounting and invoicing, inventory management.

Pros

The ability to link to invoices from serial numbers and edit unit costs and list prices from the inventory screen.

Cons

Creating reports is very finnicky, the search function is slow, the system allows errors that should be prevented (duplicate serial numbers).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
Trish Hare

Windward System 5 has made running our medium sized dealership much easier

2017-10-25

Time and inventory management equals money savings

Pros

The point of sale system gives real time inventory tracking and the integrated accounting system saves hours of time each week

Cons

The software is almost too in depth especially for users who are not computer savvy or who have a hard time learning new systems

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark Miller

WWS5 is a workhorse!

2017-11-11

Ease of Use Inventory control Order management Work flow Simplification and tracking Emailing Invoicing Accounting

Pros

We can control our inventory, track special orders, email clients and much more with WWS5.

Cons

I wish that it had more web integration or that they would offer cloud based databases.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
April Tanner

The benefits more than outway the problems that occur

2017-11-15

All in one program for inventory to A/R and A/P etc.

Pros

Inventory control and details that can be entered into each item is awesome.

Cons

Cannot get an accurate back dated inventory and designing reports is sometimes hard.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Windward Software


Hi April, and thank you for taking the time to provide us with your feedback. We're delighted to hear that you are happy with System Five's tracking capabilities.

In terms of some of the issues you are experiencing with reporting, may we suggest that you contact your Account Manager at +1 (800) 663-5750 and request registration for The Windward Learning Academy. This easy-to-use yet comprehensive online tutorial resource will guide you as to how to best utilize reporting and generate the exact reports you're seeking.

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Daniel Naimer

Windward Software makes the life of our staff a lot easier than what we had previously.

2017-10-25

Pros

- User Friendly POS - Great Reporting Features - Accurate Inventory - The Required Orders Report makes it easy to create Purchase Orders

Cons

- Accounting feature could use more work - "Invoice" wording can be confusing (everything is an invoice)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bart Verge

easy to use as you learn one area at a time

2017-10-28

Inventory management, historical data for customers, professional POS, and financial history and tracking all in one place , and working together.

Pros

all encompassing full service software for the business starting from the POS, inventory tracking, customer history tracking, book keeping etc.

Cons

help guide sometimes makes it difficult to find what you need to do to get the info you want, getting the terminology or areas to look correct first.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Windward Software


Hi, Bart. Thanks very much for taking the time to provide your feedback with regards to Windward System Five. Great to hear that you're finding our suite of functionality to be useful for your business.

May we please encourage you to contact your Account Manager at +1 (800) 663-5750 to inquire about becoming registered for The Windward Learning Academy. This comprehensive yet easy-to-use online resource is free for Windward clients and will assist in fully and clearly answering any product feature questions you may have.

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Gord Hehn

Using Windward software for our small business has saved hours of time

2017-10-27

Improved inventory management and tracking of customer service orders

Pros

We like the way we can track service and parts for our customers and how the point of sale system tracks our inventory

Cons

The payroll module isn't as easy to use as the point of sale module and fine tuning forms can be very confusing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Windward Software


Hi Gord -- Thank you for your feedback; we appreciate it. We're happy to hear that you are pleased with Windward System Five!

In terms of operating the Payroll Module more efficiently, please contact your Account Manager at +1 (800) 663-5750 to register for The Windward Learning Academy. This online training resource will show you all the tips and tricks to operate Payroll more efficiently.

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Pat Baker

In 2009, Windward helped us organize and track merchandise for the first time - big benefit!

2017-10-26

Do you mean Windward or Capterra? I already described our Windward benefits in the review. Capterra I hope will help me win the Surface Pro Windward is offering in its contest! ;-)

Pros

You can extensively customize reports and you can easily export files from any report.

Cons

Windward hasn't integrated well with third-party email management software like Outlook and Thunderbird, although this situation may have improved since last I checked (this function is only sporadically my responsibility in the business).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Manley

Great solution to our inventory and customer billing processes.

2017-10-26

Control, organization, customer history, financial tracking and evaluation though the reports.

Pros

Inventory tracking and reporting, customer history tracking and reporting.

Cons

Trying to connect the purchase order to a bill to a check.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Colin McCartie

I depend on Windward every day for my role in sales and marketing. I couldn't do my job without it!

2017-11-11

We use it in every aspect of our product based business from order processing, to sales, management, warranty, accounting and inventory management.

Pros

It does everything we need to run our business, from accounting to sales; order processing to invoicing; warranty claims and product returns; and generating reports that all levels of management can use to efficiently run their department, or the whole company.

Cons

Most of power software programs leave something to be desired in the area of intuitive interfaces. Windward is no exception to this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Norman Brown

This software is a good POS system for garden centers and an adequate accounting system.

2017-10-26

Inventory Control

Pros

Very fast at the registers - was also fast for cards until recent changes Easy to drill down pretty well throughout the system Good stock control system Easy to export items to Excel

Cons

Often reports don't align ie it produces different numbers depending upon the report you make - it's all fairly mysterious but it's something to do with the integration of the accounting system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Tony Yung

overall good accounting product to keep track of sales, PO and accounting

2017-10-25

fast invoice and PO

Pros

good to have different modules for sales, purchases, inventory, Accounts Payable and Accounts Receivable, and whole bunch of reports

Cons

the drilling into the inventory detail is not as easy as i wish.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Bruce Gourley

Overall a very versatile product!

2017-10-26

Having a true view of the numbers on all levels of the business.

Pros

They've made reporting very simple to really dive into the numbers. The inventory side of things has made it a breeze to keep track of inventory as a great feature is costs vs landed costs.

Cons

They online feature is outdated and not mobile friendly for today's marketplace.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Mario Santini

Very flexible, comprehensive software package with a somewhat cumbersome user interface.

2017-10-25

Pros

the flexibility thanks to various data load and import options, the ability to chain import/exports and call external scripts; detailed permission settings; the numerous features; lots of customisable reports easily ported to spreadsheet or similar.

Cons

- the user interface is not intuitive and a long way from modern apps.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Patti White

absolutely love the support everyone is friendly solves the problems

2017-11-11

Pros

ease of use, customer support, reporting inventory tracking and as a bookkeeper I highly recommend this product

Cons

Well there is nothing I can really say that I don't like abount the program other than sometimes I have little glitches that cannot be explained

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Retail company, 11-50 employees)

Lots of great features but maybe too many for a small business

2017-11-11

We can now track customer purchases more easily. Inventory control is faster and easier than before.

Pros

Most of the system is Excel compatible which makes invoices and other documents easy to export. Windward's tech support is very friendly and accommodating.

Cons

As useful as this software is I still find simple tasks that it cannot perform. I have made at least four requests of tech support concerning software functionality that resulted in an answer of "the software can't do that" (and my requests were far from complicated). It's as if the software is so good at doing a million different tasks that it wasn't built to do the simplest ones.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Joan Henwood

SOFTWARD THAT DOES IT ALL

2017-01-06

We have a huge inventory which is constantly changing - no problem for Windward.

Pros

Ability to design inventory reports that provide us detail on what has been sold in a date range and allows us to purchase wisely.

Cons

Only one thing I would like to see added: A report to show income and expense in a spreadsheet by month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Windward System Five

Don't try and fix things without help until you are sure of what you are doing. Help is easily available and I have never yet gone over the hours allotted per year. I tried to be a little too independent at the beginning.

Source: Capterra
Helpful?   Yes   No
Read more
Sylvie Buryn

Do not spend your money or time on this Software!

2019-03-18

Please ask around to similar businesses and see what they are using - Do not waste your money and your time on this program.

Pros

There isn't much I like about winward. Inventory is okay but not great.

Cons

We had issues with our inventory and selling - sometimes it pulls the cost of an item twice -so it would inflate our expenses!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Software Advice
Helpful?   Yes   No
Read more
Mike Laverty

have been using since 1999. very reliable.

2017-11-11

daily reports, keeps inventory straight, up to the minute financials. great system!

Pros

easy t o use with MANY features. some are bit tricky to use but support is very helpful.

Cons

a little trick designing your own forms, cheques, tags etc..but able ti overcome with some support help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gary Green

Fabulous inventory control and with the touch screens very easy to use

2017-10-26

Far better inventory control, web integration in process and we must absolutely compliment the tech support team.

Pros

We love the integration with our payment processing, easy cash balancing, multiple warehouses and the speed of reporting.

Cons

Not as strong on sales reporting as we would like...though I am told it is coming????

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Catherine Cross

Excellent overall

2017-10-26

It has made reporting on sales and purchases much more efficient and the accounting side of the program is much easier to use and understand.

Pros

I like that i can get a detailed report for our current inventory and keep up with things that need to be re ordered on a regular basis

Cons

There are a lot of steps to complete the inventory receiving cycle.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
EVA TAYLOR

STARTING UP WAS TOUGH BUT NOW I KNOW THE INS AND OUTS IT IS EASY TO USE

2017-11-14

Pros

FREEDOM TO DO ACCOUNTING CORRECTIONS EASILY. THE FREEDOM TO CHANGE AND EDIT ANYTHING WITH EASE AND WITH THE RIGHT PERMISSIONS

Cons

INTEGRITY ISSUES MAKES IT HARD TO BE CONFIDENT THE INFORMATION REAL TIME IS CORRECT.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jim Pedulla

Windward- Success for Power Equipment, Construction Supplies and Rental

2017-01-30

Billing customers can be fully modified with "Types" and "subTypes" to keep the status of orders updated and classified. Our inventory and product locations have been controlled and managed with the Advanced Inventory Control.

Pros

Total integration- We don't need to transfer data to another program like QuickBooks 3.

Cons

We are using it now for our website, but we would like to see more features and search options. Third, we would like to see the Timecard function developed and enhanced.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jason Hart

Runs my business for me.

2017-11-10

Pros

Inventory capabilities, Daily reporting, Reorder process, all make my daily job much easier.

Cons

Overseas tech service, outside hardware integration (i.e. credit card readers), it works flawless until you try and make a big change like that, however lots of times its not windward's fault but that of the processor like Microsoft.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kathi McNally

Windward System 5 for us has grown into a great relationship.

2016-03-18

Pros

I like the auto data up loads for inventory. I like the adjustability of all the categories of forms and labels, such as invoices, purchase orders, packing slips, inventory tags, delivery tickets, etc. we can utilize and customize to suite all kinds needs for many different aspects, and situations.

Cons

We have an extra large amount of inventory and data stored in the system, since we have been using it since 2008.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering Windward System Five

Shopping for point of sale/data entry soft ware is a daunting task, I don't wish it on anyone. To start I make a couple of lists. First, list of all the most import thing things you can't live without in your day to day business software. Next list all the thing that would be nice to have, you wish list. Then show your lists to Windward make them show you the complete workings of how each of your must haves can be accomplished with the system. Next make them show you the complete workings of how your wish list can be achieved. They will do all that for you. If you find that Windward fits your particular needs then go forward after you are up and working then you can learn all the rest of what it will do. Don't try to learn it all in the beginning you will make your self crazy, I'd just focus on your current needs and after you are up and going than you can adapt to utilize all the rest of their functions. Their 24hr help technicians are very good to work with, I've found that if I give a detailed description of what problem I'm having to the tech desk, 90% of the time, they will steer the technician that best know that issue and will call back and give complete dial-in connected help, along with training, so I'll be smarter next time, and can fix the problem myself. If I have any other issues that the tech can't deal with, my account manager, always gets me the best solutions. I love the ability to using the training along side the real program. It is great for new employees as well for us old timers who are doing a new steps or steps that we may not have used in a while and we are unsure if we will be doing it correctly. So with the training we can play all we want with out messing up any of the real live data. Depending on how many newbies we have I'll copy over the live data to training once week or each evening when we go home and it is ready for them to play with in the morning.

Source: Software Advice
Helpful?   Yes   No
Read more