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Windward System Five Logo

Windward System Five

Cloud-based business management solution | ERP for your SMB

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Windward System Five Reviews - Page 4

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188 reviews

Recommended

MM
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Michael M.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great solution to our inventory and customer billing processes.

Reviewed 6 years ago

Control, organization, customer history, financial tracking and evaluation though the reports.

Pros

Inventory tracking and reporting, customer history tracking and reporting. Has way more tools than we can use. Team loves the history look-up. Invoice are easy to create and print. Works well for us.

Cons

Trying to connect the purchase order to a bill to a check. If one person does something out of step I find it to be a nightmare to try and fix. I understand why and I appreciate this, but there needs to be more scenario problem solving for me to go online and watch how to fix my issue.

MC
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Mike C.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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consistent problems with functionality

Reviewed 6 years ago
Pros

serial number tracking and customer purchases tracking. Ability to do rental and the capability to track rental

Cons

consistent issues with day to day operations and functionality. Unable to work thru most issues without a call to the tech department which has to call you back

Vendor response

Hi Mike, thank you for taking the time to provide us with your feedback. We would like to assist you resolve any questions you have regarding functionality. Please contact your Account Manager at your convenience and we will discuss your needs in more detail. In addition, please ask your Account Manager to provide you with access to The Windward Learning Academy. This is a comprehensive online set of searchable tutorials that will provide you with clear direction in terms of using System Five for all types of functionality and is a resource that you can use at any time.