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Wintac vs Housecall Pro Comparison

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Overview

Wintac will no longer be maintained after January 2022. The FieldEdge team is here to support your next step: https://fieldedge.com/wintac

Category Leaders

Housecall Pro is a full-suite tool that enables service professionals to run their entire business from their smartphone...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

49

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

324

255

64

22

24

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

5

4

3

2

1

2,021

416

54

23

17

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Great customer service, very professional and helpful representatives who are always willing to help.
The best thing about this software is the usability. Training on the functions is clear and helpful.
It has been a good overall experience, and I have recommended this software to others.

Pros

I just like the ease of use and the organization of it. Keeps me organized and helps me accomplish more.
I love this software, I cannot thank the pros at housecall enough for introducing me to this product. The fee is very affordable and it has everything that I need to run my business daily.
My customers are also super happy because HP tells them when something is scheduled and allows them to interact with us. More engaged clients mean happy clients that may spend more.

Cons

Awkward and out dated , not intuitive to use. Unable to export history to other applications.
Disappointing , unable to configure to make use of features.
Mobile software is junk, cannot run a business via mobile with wintac. I had the wintac web portal and it was horrible.

Cons

They utilize a chat bubble on their website for support and have little to no way of escalating a problem to speak with someone. The implementation of new features comes fast and furious.
We reluctantly renewed for one more year because of the hassle of yet another transition, and I can certainly say it has proved to be a mistake and regret.
When your account ask for that information you will not be able to provide that to them. You will eat that loss on your tax filing.
  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features56
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Scheduling
  • Approval Process Control
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Auto-Responders
  • Automated Scheduling
  • Automatic Backup
  • Availability Indicator
  • Bank Reconciliation
  • Bid Management
  • Billing & Invoicing
  • Booking Management
  • Budgeting/Forecasting
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar Sync
  • Cataloging/Categorization
  • Change Order Management
  • Charting
  • Chat/Messaging
  • Client Database
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commercial/Industrial
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • Discount Management
  • Dispatch Management
  • Document Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Tracking
  • Estimating
  • Event Calendar
  • File Storage
  • Filtering
  • Financial Management
  • Financing Management
  • Fleet Management
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • Forms Management
  • GPS
  • Geographic Maps
  • Graphical Workflow Editor
  • Group Scheduling
  • Historical Reporting
  • Interaction Tracking
  • International Moves
  • Inventory Control
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Rates
  • Lead Management
  • Local Moves
  • Location Tracking
  • Maintenance Scheduling
  • Military / GSA Moves
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Multi-Currency
  • Multi-Location
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Partial Payments
  • Payment Collection in the Field
  • Payment Processing
  • Point of Sale (POS)
  • Preventive Maintenance
  • Progress Tracking
  • Project Billing
  • Project Management
  • Property Layouts
  • Proposal Generation
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Receipt Management
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Reporting/Analytics
  • Routing
  • SMS Messaging
  • SSL Security
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Service History
  • Service Level Agreement (SLA) Management
  • Status Tracking
  • Subcontractor Management
  • Summary Reports
  • Tagging
  • Takeoff
  • Task Management
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Vacation/Leave Tracking
  • Vendor Management
  • Warranty Tracking
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Total features160
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Scheduling
  • Approval Process Control
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Auto-Responders
  • Automated Scheduling
  • Automatic Backup
  • Availability Indicator
  • Bank Reconciliation
  • Bid Management
  • Billing & Invoicing
  • Booking Management
  • Budgeting/Forecasting
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar Sync
  • Cataloging/Categorization
  • Change Order Management
  • Charting
  • Chat/Messaging
  • Client Database
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commercial/Industrial
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • Discount Management
  • Dispatch Management
  • Document Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Tracking
  • Estimating
  • Event Calendar
  • File Storage
  • Filtering
  • Financial Management
  • Financing Management
  • Fleet Management
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • Forms Management
  • GPS
  • Geographic Maps
  • Graphical Workflow Editor
  • Group Scheduling
  • Historical Reporting
  • Interaction Tracking
  • International Moves
  • Inventory Control
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Rates
  • Lead Management
  • Local Moves
  • Location Tracking
  • Maintenance Scheduling
  • Military / GSA Moves
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Multi-Currency
  • Multi-Location
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Partial Payments
  • Payment Collection in the Field
  • Payment Processing
  • Point of Sale (POS)
  • Preventive Maintenance
  • Progress Tracking
  • Project Billing
  • Project Management
  • Property Layouts
  • Proposal Generation
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Receipt Management
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Reporting/Analytics
  • Routing
  • SMS Messaging
  • SSL Security
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Service History
  • Service Level Agreement (SLA) Management
  • Status Tracking
  • Subcontractor Management
  • Summary Reports
  • Tagging
  • Takeoff
  • Task Management
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Vacation/Leave Tracking
  • Vendor Management
  • Warranty Tracking
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations4
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations16
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Wintac logo

Wintac

Very dated looking and functioning. New features are slow to come out or unavailable.

Reviewed 4 years ago

I suggest you look at softwares like Service Fusion, HouseCall Pro, Fleetmatics WORK, Salesforce.com, Dataforma, Quickbooks Field Service Management, etc. They look current, have great integration with Google maps, automated alerting to the customers, client portals, better app functionality, much easier to use and more intuitive, multiple tabs open at once, Overall blows Wintac out of the water. When we first got Wintac it was great. But it just hasn't developed as quickly as the market has. We are considering moving to a different software.

Pros

The software has all the basic features we need like quoting, scheduling, inventory, and invoicing..

Cons

None of the features are robust, current compared to other softwares, easy to use, functional, etc. Features and bug fixes are EXTREMELY slow to come out. The software isn't available in the cloud. There can be long wait times for tech support. You cannot have multiple tabs open.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Housecall Pro logo

Housecall Pro

Housecall Pro Pros & Cons

Reviewed 6 months ago

I am very happy with it. I came from Wintac. I was with Wintac for about 25 years and made the switch to Housecall Pro and it has helped me with things Wintac was not capable of helping me with, like my online presence, getting more reviews, tracking how long employees take at jobs, etc.

Pros

Very easy to use, the user interface is clear, has mobile app, has desktop app, the company listens to its users and make updates to the software pretty quick. Has open API to a lot of 3rd party software and is open to having more. work orders are great

Cons

Still building new features that are very important to have but not there yet, some important features are there but seems like not a lot of time was put into those features where more time might have been put in other less important features. Reporting does not dig deep enough. service agreements need work

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Housecall Pro logo

Housecall Pro

Best Software for the service industry

Reviewed 3 years ago

I have used many different software programs for the service industry, Including Quantrac, Wintac, Foundation, and Desco, Housecall pro is by far the best.

Pros

ease of use, not prone to glitches or freeze ups

Cons

inability to add or customize some features