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Wisp vs Urbest Comparison

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Overview

Wisp by Gensler is an excellent and comprehensive cloud-based space management solution designed to manage office workspaces....

Urbest's collaborative job tracking platform allows organisations to seamlessly capture, organise, track and take actions...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

600

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

600

/yryear
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

5

4

3

2

1

14

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.7

5

4

3

2

1

21

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I have not used any other tool to compare with, but I have always been a satisfied customer. The constant improvement of Wisp and added features over the years have been fantastic.
I love the layout of the program, once you understand how to navigate through the program it is very user friendly.
This has been a wonderful experience since day one. Each contact is so helpful and responds very quickly.

Pros

The strengths of this software are that it is very easy to implement and to use. It is easy to onboard service providers.
And that is the essence of a good system where the whole community is involved and one can see how her/his issue is resolved in near real time.
Simple is key and that's the main adjective to it. KISS: Keep it Simple and Straightforward fits this software perfectly.

Cons

Initial setup was painful, but that is the case with any option.
WISP has revolutionized the way our company internally charges our departments rent for their space usage.
The only caveat it's difficult on mobile devices but it is being addressed.

Cons

As said above, the reporting of problems is often a bottleneck in traditional systems whereby one will see the problem and will have to call/email/ or phone the helpdesk to report it.
From taking the decision to having it running, no more than a week passed by.
Integration with our existing CAFM is possible but the overlap of functionalities has made it difficult for our IS teams to draw the line.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features23
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Asset Management
  • Asset Tracking
  • Automated Scheduling
  • Bid Management
  • Billing & Invoicing
  • CRM
  • Change Management
  • Chat/Messaging
  • Claims Tracking
  • Client Management
  • Collaboration Tools
  • Commercial Properties
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Customer Database
  • Customer Management
  • Customizable Reports
  • Data Import/Export
  • Design Management
  • Dispatch Management
  • Document Management
  • Drag & Drop
  • Email Management
  • Employee Management
  • File Storage
  • Floor Plans & Maps
  • For Facility Management
  • For Offices
  • For Schools
  • Forms Management
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Job Costing
  • Job Management
  • Job Tracking
  • Lease Management
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Occupancy Management
  • Office Directory
  • Online Time Clock
  • Order Management
  • Payment Collection in the Field
  • Payment Processing
  • Payor Management
  • Payroll Management
  • Performance Metrics
  • Preventive Maintenance
  • Project Management
  • Quality Control
  • Quality Control Management
  • Queue Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Reporting/Analytics
  • Residential Properties
  • Resource Allocation & Planning
  • Resource Management
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Space Management
  • Space Reservation
  • Status Tracking
  • Support Ticket Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Technician Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Usage Tracking/Analytics
  • User Management
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Workstation Tracking
  • Total features84
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Asset Management
  • Asset Tracking
  • Automated Scheduling
  • Bid Management
  • Billing & Invoicing
  • CRM
  • Change Management
  • Chat/Messaging
  • Claims Tracking
  • Client Management
  • Collaboration Tools
  • Commercial Properties
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Customer Database
  • Customer Management
  • Customizable Reports
  • Data Import/Export
  • Design Management
  • Dispatch Management
  • Document Management
  • Drag & Drop
  • Email Management
  • Employee Management
  • File Storage
  • Floor Plans & Maps
  • For Facility Management
  • For Offices
  • For Schools
  • Forms Management
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Job Costing
  • Job Management
  • Job Tracking
  • Lease Management
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Occupancy Management
  • Office Directory
  • Online Time Clock
  • Order Management
  • Payment Collection in the Field
  • Payment Processing
  • Payor Management
  • Payroll Management
  • Performance Metrics
  • Preventive Maintenance
  • Project Management
  • Quality Control
  • Quality Control Management
  • Queue Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Reporting/Analytics
  • Residential Properties
  • Resource Allocation & Planning
  • Resource Management
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Space Management
  • Space Reservation
  • Status Tracking
  • Support Ticket Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Technician Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Usage Tracking/Analytics
  • User Management
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Workstation Tracking

Integrations

  • Total integrations1
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Wisp vs. Urbest

See how Wisp and Urbest stack up against each other by comparing features, pricing, ratings, integrations, security & more.