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Workorders

Work order ticketing system for small and mid-sized business

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Workorders Pricing, Features, Reviews and Alternatives

Workorders product overview

Price starts from

$

39

/momonth
Per User

What is Workorders?

Workorders is a work order and field service management software solution designed specifically to meet the needs of SMB’s and contractors. Promising to streamline the traditionally paper-based operations of plumbers, electricians, HVAC techs, pest controllers and more, the solution boasts deployment across all devices. Compatible with desktop PC and laptops alike, Workorders also offers native tablet and smartphone apps for Android and iOS platforms. This enables field service management and job tracking to be conducted remotely, with the ability to view service team and work order notes, map job / tech locations and also accept invoice payments. Cloud-based tracking of customer information then centralizes client contacts and service histories, synchronizing data back from every device to the main customer database.

Key benefits of using Workorders

  • Workorders is a cloud-enabled work order management and ticketing system for SMB's and contractors conducting service-based operations, with particular remote job support for field technicians.


  • Suitable for deployment across multiple industries, such as electrical, HVAC, IT repair, plumbing or pest control, Workorders boasts compatibility with any web browser and Internet-enabled devices including smartphones or tablets.


  • Core features include the centralized tracking of customer / client information, along with automated calendar-based job appointment scheduling tool supported by email notifications for both customers and techs, and quickly setup new quotes.


  • Data such as inventory items, billable hours and payroll information can be synced with QuickBooks Online.


  • Compatible across devices and web-enabled platforms, Workorders also has a native mobile app available for iOS and Android for viewing active work orders, client contact information, daily schedules, part inventories and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Email/Help Desk

    Training options

    Live Online
    Videos
    Documentation

    Workorders pricing information

    Value for money

    5.0

    /5

    2

    Price starts from

    $

    39

    /momonth
    Per User

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Workorders features

    Functionality

    5.0

    /5

    2
    Total Features22 3 categories

    Most valued features by users

    Alerts/Notifications
    Mobile Access
    Historical Reporting
    Scheduling
    Calendar Management
    Electronic Signature
    Work Order Management
    Location Tracking

    Functionality contenders

    Workorders users reviews

    Overall rating

    5.0

    /5

    2

    Positive reviews

    100%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10
    Rating distribution

    5

    4

    3

    2

    1

    2

    0

    0

    0

    0

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Workorders - Field Service solution

    Reviewed 8 months ago

    The greatest benefits we've recognized is finally having an end solution with a common repository for all critical documents pertinent to our operation. This web integrated solution has allowed for greater flexibility for our end users and provided us quick recall of critical field service information.

    Pros

    The implementation of Workorders throughout our organization has been welcomed throughout the team due it's simplicity, easy of use, and practical approach to the various pieces of proper field service management. Key areas of Workorders such as 'quote creation' and 'project management' have greatly reduced data entry and associated admin time, allowing us to streamline and optimize our internal processes. Customizable notifications and alerts have created visibility and timely communication to our customer base in an effort to provide continued and professional customer service.

    Cons

    Integration of the software within our company was seamless and effortless due to their continued desire to support and help implement the solution. Various small aesthetic changes were suggested and their software developers were quick to implement the change.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Workorders

    Reviewed 8 months ago

    This software allows us to manage my techs schedules and create workorders and quotes on the fly.

    Pros

    I've used several ticking systems and this one just works.

    Cons

    not much to not like about this product.

    Workorders FAQs and common questions

    Workorders has the following pricing plans:
    Starting from: $39.00/month
    Pricing model: Subscription
    Free Trial: Available


    Workorders has the following typical customers:
    Freelancers, Mid Size Business, Small Business


    Workorders supports the following languages:
    English


    Workorders supports the following devices:
    Android, iPhone, iPad


    No, Workorders does not have an API available.


    Workorders integrates with the following applications:
    QuickBooks Online Advanced


    Workorders offers the following support options:
    Chat, Email/Help Desk

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