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RouteManager vs Detrack Comparison

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Overview

WorkWave Route Manager is a web-based fleet management solution to help fleet owners plan driver-friendly route maps and track their on-field vehicles

Category Leaders

Detrack is an affordable and powerful delivery management software that lets you track your vehicles live on a map and capture real-time electronic proof of delivery (E-POD) using just our iOS / Android app.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No screenshots yet

Pricing

Starting from

54

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

26

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

81

5

4

3

2

1

51

19

4

2

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.7

82

5

4

3

2

1

55

26

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

The driver application is easy to use for our drivers and having the ability to get photos or BOL's/ issues/ setback and signatures is super helpful.
They are a fantastic company to work with. Not only do they have wonderful customer service, but they are always on top of new technology changes to ensure their application is one of the best.
I have had great technical support every time I have reached out for help. Now, with their question analyst it is easy to get an answer even faster.

Pros

Wonderful product helps manage daily task for delivery can be customized to your liking.
The ability to upload routes and data from spreadsheet is excellent and (while we haven't used it), using an API to build in with other systems is very helpful also.
Any issues I've put across are all marvelously and swiftly resolved. This helps my company in being able to have a competitive edge in the market.

Cons

And I am very upset that they tricked me to sign up for a year. Now I am paying a full year and they know from day one that it does not work for me.
I don't like that the GPS takes you to coordinates instead of the address. Has not been a big problem, just more of an annoyance.
Usually leave a message if there is a problem don't expect an immediate response.

Cons

Also sue to bar coded serial numbers on our battery containers being scanned I can track where any of our battery containers have come from in the event of a problem.
Hereto, new releases or new functions have issues or wrong logic i.e. wrong job status and tracking status i.e. "Out for delivery", when it should be "Out for pickup.
We use Detrack for our waste management company (proof of collection), so I feel we miss out on a lot of the POD functionality.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review19 days ago

Key features

  • Total features55
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Automated Scheduling
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Cash on Delivery
  • Communication Management
  • Customer Database
  • Customer Portal
  • Customizable Reports
  • Data Import/Export
  • Delivery Tracking
  • Digital Signature
  • Dispatch Management
  • Drag & Drop
  • Driver ETA
  • Driver Management
  • Electronic Signature
  • For Courier Services
  • For Freight Operations
  • For Restaurants
  • Fuel Management
  • GPS
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • Inventory Management
  • Label Printing
  • Live Driver Tracking
  • Location Tracking
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Monitoring
  • Order Entry
  • Order Management
  • Order Tracking
  • Performance Metrics
  • Progress Tracking
  • Proof of Delivery
  • QuickBooks Integration
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Reporting/Analytics
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Status Tracking
  • Surveys & Feedback
  • Task Scheduling
  • Third-Party Integrations
  • Transportation Management
  • Vehicle Management
  • Warehouse Management
  • Total features63
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Automated Scheduling
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Cash on Delivery
  • Communication Management
  • Customer Database
  • Customer Portal
  • Customizable Reports
  • Data Import/Export
  • Delivery Tracking
  • Digital Signature
  • Dispatch Management
  • Drag & Drop
  • Driver ETA
  • Driver Management
  • Electronic Signature
  • For Courier Services
  • For Freight Operations
  • For Restaurants
  • Fuel Management
  • GPS
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • Inventory Management
  • Label Printing
  • Live Driver Tracking
  • Location Tracking
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Monitoring
  • Order Entry
  • Order Management
  • Order Tracking
  • Performance Metrics
  • Progress Tracking
  • Proof of Delivery
  • QuickBooks Integration
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Reporting/Analytics
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Status Tracking
  • Surveys & Feedback
  • Task Scheduling
  • Third-Party Integrations
  • Transportation Management
  • Vehicle Management
  • Warehouse Management

Integrations

  • Total integrations4
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations15
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

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