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RouteManager vs Track-POD Comparison

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Overview

WorkWave Route Manager is a web-based fleet management solution to help fleet owners plan driver-friendly route maps and track their on-field vehicles

Category Leaders

Handle all of your logistics from a single web dashboard. Track-POD is a powerful route planner for teams, providing shipping labels, barcode scanning, safety management, partial & overdelivery solutions, and 2 years of analytics to help you deliver in full & on time, every time.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No screenshots yet

Pricing

Starting from

54

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

29

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

81

5

4

3

2

1

51

19

4

2

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.7

133

5

4

3

2

1

94

35

2

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

The driver application is easy to use for our drivers and having the ability to get photos or BOL's/ issues/ setback and signatures is super helpful.
They are a fantastic company to work with. Not only do they have wonderful customer service, but they are always on top of new technology changes to ensure their application is one of the best.
I have had great technical support every time I have reached out for help. Now, with their question analyst it is easy to get an answer even faster.

Pros

It was good for POD and saved on Paper printouts. Emailing POD to us was great for us to complete our order fulfilment process and close jobs down.
Creating routes is a breeze with Track-POD. Also love the linnworks integration which the technical support were happy to tweak to accommodate our requirements.
I love the simplicity and ability to see pictures from deliveries from months ago. We do pickups of artworks, and would trust no other database.

Cons

And I am very upset that they tricked me to sign up for a year. Now I am paying a full year and they know from day one that it does not work for me.
I don't like that the GPS takes you to coordinates instead of the address. Has not been a big problem, just more of an annoyance.
Usually leave a message if there is a problem don't expect an immediate response.

Cons

Editing orders and routes after starting them is convoluted and unnecessarily difficult. If the drivers miss a step in the app, the admin user cannot fix it (such as closing a completed route).
Debtors refusing to pay on account of misplaced pods.
Customers unable to leave reviews through the app.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features55
  • 3PL Management
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Automated Scheduling
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • CRM
  • Carrier Management
  • Cash on Delivery
  • Communication Management
  • Contact Database
  • Cross Docking
  • Customer Database
  • Customer Management
  • Customer Portal
  • Data Import/Export
  • Delivery Tracking
  • Demand Forecasting
  • Digital Signature
  • Dispatch Management
  • Drag & Drop
  • Driver ETA
  • Driver Management
  • Electronic Signature
  • Emergency Dispatch
  • Employee Management
  • Fleet Management
  • Food Delivery Dispatching
  • For Courier Services
  • For Freight Operations
  • For Restaurants
  • Fuel Management
  • GPS
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • Incident Reporting
  • Inspection Management
  • Inventory Management
  • Label Printing
  • Labeling
  • Live Driver Tracking
  • Live Tracking
  • Load Optimization
  • Location Tracking
  • Maintenance Management
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Online Ordering
  • Order Entry
  • Order Management
  • Order Tracking
  • Performance Metrics
  • Progress Tracking
  • Proof of Delivery
  • QuickBooks Integration
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Reporting/Analytics
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Safety Management
  • Scheduling
  • Search/Filter
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Surveys & Feedback
  • Task Scheduling
  • Territory Management
  • Third-Party Integrations
  • Tire Management
  • Transportation Management
  • Trip Logs
  • Vehicle Management
  • Voice Recognition
  • Warehouse Management
  • Total features94
  • 3PL Management
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Automated Scheduling
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • CRM
  • Carrier Management
  • Cash on Delivery
  • Communication Management
  • Contact Database
  • Cross Docking
  • Customer Database
  • Customer Management
  • Customer Portal
  • Data Import/Export
  • Delivery Tracking
  • Demand Forecasting
  • Digital Signature
  • Dispatch Management
  • Drag & Drop
  • Driver ETA
  • Driver Management
  • Electronic Signature
  • Emergency Dispatch
  • Employee Management
  • Fleet Management
  • Food Delivery Dispatching
  • For Courier Services
  • For Freight Operations
  • For Restaurants
  • Fuel Management
  • GPS
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • Incident Reporting
  • Inspection Management
  • Inventory Management
  • Label Printing
  • Labeling
  • Live Driver Tracking
  • Live Tracking
  • Load Optimization
  • Location Tracking
  • Maintenance Management
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Online Ordering
  • Order Entry
  • Order Management
  • Order Tracking
  • Performance Metrics
  • Progress Tracking
  • Proof of Delivery
  • QuickBooks Integration
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Reporting/Analytics
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Safety Management
  • Scheduling
  • Search/Filter
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Surveys & Feedback
  • Task Scheduling
  • Territory Management
  • Third-Party Integrations
  • Tire Management
  • Transportation Management
  • Trip Logs
  • Vehicle Management
  • Voice Recognition
  • Warehouse Management

Integrations

  • Total integrations4
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations11
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

EC
AvatarImg

Eliezer C.

Construction, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

RouteManager logo

RouteManager

Best yet

Reviewed 4 years ago
Pros

I love how you are able to integrate both the tracking and the orders and POD all in one software.

Cons

I am still trying to figure out how to put together the maintenance plans.

Vendor response

Hi Eliezer! Thank you for your review. We are so happy that Route Manager had everything you were looking for, and that you are finding your tasks seamless with our integrations. We look forward to continuing to drive Decor Builders Hardware forward with our routing solutions!

NB
AvatarImg

Nathan B.

Environmental Services, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

RouteManager logo

RouteManager

A great tool for our operation

Reviewed 4 years ago

It has been a great improvement to our daily operation.

Pros

Having the ability to track and add to my daily routes real time is an asset to our operation. Also being able to track where my fleet is at all times is convenient.

Cons

Would be great to have text notifications included with basic service and not an add on service.

Vendor response

Hi Nathan, Thank you for your great review! We are so happy you were able to improve your daily operations with Route Manager! We look forward to continuing our relationship with AGAT Laboratories.

WM
AvatarImg

William M.

Food & Beverages, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

RouteManager logo

RouteManager

Love routing with Workwave!

Reviewed 4 years ago

Ever since utilizing WorkWave route manager as our routing software it has increased our efficiency dramatically. We were able to densify our routes with the comfort of knowing we will meet customer needs as well as stay compliant with shift duration restrictions we put on each vehicle. We were able to successfully launch up to 100+ new stores with minor complications logistically.

Pros

- Being able to put in customer receiving windows is absolutely stunning. This helps us ensure we meet every customer before they close and can provide accurate ETA's when running behind since the software calculates ETA's based on real time location via the GPS. - Building simulations- this is where I work out routing logistics to figure out what days can accommodate new customer launches to the sales team - The driver application is easy to use for our drivers and having the ability to get photos or BOL's/ issues/ setback and signatures is super helpful. We give user access to sales team to monitor the BOL's so we can bill accordingly. - Importing and exporting are effortless. We can build spreadsheet with all the data of our routes which we enjoy very much. - Ability to put shift duration restrictions on how much time a unit can be utilized for

Cons

- The reports are tricky to get the hang of and look bleak. We end up having to do a bit of extra work on our side to ensure the report data is correct and that we're retrieving what we need correctly. - We don't have the ability to track temperature from the dashboard. WorkWave offers a 3rd party service for temperature tracking but it wasn't a fit for us - That the breadcrumb limit is 3 hours. Extending this to upwards of 12 hours can be extremely useful to have full insight into the duration of a route.

Vendor response

Hi William, Thank you for your great review! We are so happy that Route Manager has been able to elevate your customers' and employees' experience. It is amazing that you were able to successfully launch up to 100+ new stores with minor complications logistically. We look forward to continuing our relationship with Bowery Farming!