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WorkWave Service vs eSUB Comparison

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Overview

Category Leaders

WorkWave Service is a field service software suited for residential maid service companies, lawn & landscape professionals,...

Category Leaders

eSUB standardizes project management and establishes a documentation system for subcontractors based on industry best practices.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

79

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.3

5

4

3

2

1

17

6

5

2

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
58%
would recommend this app

5

4

3

2

1

92

42

5

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.

GB

Gregory B.

I was able to easily learn how to use Workwave and received EXCELLENT customer service during my training. They are available any time to answer my questions, and are very professional and courteous.

RH

Robin H.

We feel like they are listening to the problems we are having and finding solutions. It's good to have real people to work through issues.

JB

JOE B.

Pros

Excellent project overview. Excellent customer service, very responsive with follow through.

JD

Jennifer D.

If you are a subcontracting firm looking for project management/project tracking software, eSub provides a great solution and is a great value for the price.

Hogan H.

Excellent experience from the demo through the purchase and implementation. Our account success manager and tech support have been very helpful.

KD

Kristian D.

Cons

They lied to me in the sales process about what customization options I had. Their "Engineering" department has literally not fixed one single problem.

DM

David M.

Non existent support, issues always blamed on "engineering" but unable to speak to anyone in that department.

BT

Bonita T.

Dont waste your time and money. Every turn on the way on dealing with this company I ran into empty promises and horrible user experience and costumer services lies.

jr

joe r.

Cons

The problem with this type of product was there were tons of functions that a subcontractor would never need or use. These products were also not efficient in exchanging files and information.

JM

Jesse M.

Getting a job set up is not quite smooth yet. I have a little trouble figuring out how to get my information switched over from the Edge.

CW

Cole W.

I have no recommendations for others. They just need to try it.

WS

William S.

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features90
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Bid Management
  • Billing & Invoicing
  • Bills of Material
  • Budget Tracking/Job Costing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Change Order Management
  • Chemical Management
  • Chemical Usage Tracking
  • Client Management
  • Client Portal
  • Commercial
  • Compliance Management
  • Confirmation/Reminders
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Employee Management
  • Equipment Management
  • Equipment Tracking
  • For Arborists
  • For Lawn Care
  • GPS
  • Geographic Maps
  • Groundskeeping Management
  • Incident Reporting
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Invoice Management
  • Irrigation Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile Payments
  • Mobile Signature Capture
  • Multi-Location
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Overrun Reporting
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Photos / Images
  • Production Cost Tracking
  • Project Tracking
  • Projections
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • RFI & Submittals
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Service History
  • Status Tracking
  • Subcontractor Management
  • Technician Management
  • Third Party Integrations
  • Time Tracking
  • Timesheet Management
  • Work History
  • Work Order Management
  • Workflow Management
  • Total features32
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Bid Management
  • Billing & Invoicing
  • Bills of Material
  • Budget Tracking/Job Costing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Change Order Management
  • Chemical Management
  • Chemical Usage Tracking
  • Client Management
  • Client Portal
  • Commercial
  • Compliance Management
  • Confirmation/Reminders
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Employee Management
  • Equipment Management
  • Equipment Tracking
  • For Arborists
  • For Lawn Care
  • GPS
  • Geographic Maps
  • Groundskeeping Management
  • Incident Reporting
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Invoice Management
  • Irrigation Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile Payments
  • Mobile Signature Capture
  • Multi-Location
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Overrun Reporting
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Photos / Images
  • Production Cost Tracking
  • Project Tracking
  • Projections
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • RFI & Submittals
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Service History
  • Status Tracking
  • Subcontractor Management
  • Technician Management
  • Third Party Integrations
  • Time Tracking
  • Timesheet Management
  • Work History
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations3
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations5
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier