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WorkWave Service vs Trip Master Comparison

Overview

WorkWave Service is a field service software suited for residential maid service companies, lawn & landscape professionals,...

Trip Master is a transit management software which supports paratransit & NEMT operations with automated scheduling, reservation...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.7

(30)

5

4

3

2

1

16

4

2

2

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

4.5

(93)

5

4

3

2

1

53

35

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

WorkWave is an excellent product with awesome support. We are a well known cleaning company in the Phoenix area.
WorkWave has been great. The customer service is AMAZING.
We can suggest features and they do their best to accommodate your request.

Pros

Overall, TripMaster is a good software that I would recommend to anyone just getting into this industry. The cost is high, but hopefully will go down at some point.
Is working perfectly for this agency and saving us a ton of money. Customer service is on top of any and all questions or concerns and They are always there to help if needed.
Who doesnt love cloud based applications. Its amazing that it can be logged into from anywhere.

Cons

When you first start learning the software it is a bit confusing because there are so many features in it.
Simple functions that should just be buttons are hidden away so they can nickel and dime you to death.
I dislike the fact that the program does not talk BOTH ways with accounting software programs.

Cons

My only complaint is the drop down boxes. They do not disappear on their own and the logout tab is directly under the mobile message tab so you accidentally log out if your not careful.
There is no notification when you receive a message from a driver. If you are manually scheduling there is no way to tell if the person is riding long.
Was thrown into mangers position after an unfortunate accident, had to learn to use Trip Master on my own. A couple phone calls, and a short online session...up and running on my own.
  • Vendor responds to reviews
  • Last review25 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features8
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Availability Management
  • Communication Management
  • Credit Card Integration
  • Customer Accounts
  • Customizable Reporting
  • Data Import/Export
  • Electronic Signature Capture
  • GPS
  • History Tracking
  • IVR / Voice Recognition
  • Incident Management
  • Job Management
  • Job Tracking
  • Location Tracking
  • Planning Tools
  • Real Time Data
  • Real Time Updates
  • Receiving
  • Recurring Tasks
  • Reporting & Statistics
  • Reservations Management
  • Route Management
  • Route Optimization
  • Self Service Portal
  • Support Ticket Management
  • Task Tracking
  • Timeline Management
  • User Management
  • Total features25
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Availability Management
  • Communication Management
  • Credit Card Integration
  • Customer Accounts
  • Customizable Reporting
  • Data Import/Export
  • Electronic Signature Capture
  • GPS
  • History Tracking
  • IVR / Voice Recognition
  • Incident Management
  • Job Management
  • Job Tracking
  • Location Tracking
  • Planning Tools
  • Real Time Data
  • Real Time Updates
  • Receiving
  • Recurring Tasks
  • Reporting & Statistics
  • Reservations Management
  • Route Management
  • Route Optimization
  • Self Service Portal
  • Support Ticket Management
  • Task Tracking
  • Timeline Management
  • User Management

Integrations

  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations1
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

WorkWave Service vs. Trip Master

See how WorkWave Service and Trip Master stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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