xTuple Pricing

- Decent import system to load up your data - Flexible system that allows a wide range of manufacturing and options - Easy access to SQL tables which allow you to write your own tools if xTuple is missing something you need - Under active development, and with a good user forum

- Despite the licensing being the single most expensive SW cost for our company, support is virtually non existent. It is an additional cost and the options are expensive, confusing and often rely on 'partners' who don't always know much about the system. Documentation does exist but is often hard to find on the xTuple website. A skilled technical team will be needed to implement and set up the...

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Thank you for taking the time to review. What version of xTuple are you using? Can you chat with xTuple¿s process guy? Sounds like you might be missing some valuable help and ROI for your company. Feel free to contact us (we're here to help!): https://xtuple.com/contact-marketing

Has a Mac based client. Has the option for on-site server or cloud server. Highly customizable reporting capabilities. A decent amount of customizing interface windows. We have several very custom reports and some interface changes that have been made by a 3rd party developer. A lot of features, some we're still learning to use in an optimal way.

The report editor is weak, at least up through 4.8.1. Text boxes don't auto-wrap making form design difficult. This is a challenge even for our 3rd party developer that uses it all the time. Not the most intuitive - interlinks between data sets is weak at best. Often we find ourselves needing to write somethings down from one inquiry to then go to the next, and the next to find what we...

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RE: any difficulties you¿re experiencing with the OpenRPT report editor. If you need to learn more about building custom reports, we¿ve got some great classes and some free online resources at https://xTupleUniversity.com. Backporting bug fixes with patches can run you into all sorts of other problems related to required functionality that may not exist in older versions. It¿s like expecting to get an airbag in a `65 Mustang. Our best suggestion is let¿s help you upgrade to the latest version: https://xtuple.com/contact-professional-services -- Carolyn

multi-platform customizable: forms and reports structured work flow: modules link together properly (from sales to purchasing to inventory to manufacturing to shipments etc) has expected and comprehensive list of data: AP, AR, INV, WIP, PO, Sales, Customers, etc

poorly integrated extensions (eg time and expense) data entry forms are clunky for bulk entry UX forms not consistent (over time the UX standards have changed, older forms have not been updated to use newer UX) automation of import/export is clunky (it works, but not intuitive to configure) chart of accounts and posting are very traditional approach, so cumbersome to fix data entry mistakes. need manufacturing edition if doing manufacturing; base model has too many key manufacturing features disabled.

Thanks for reviewing our free PostBooks¿ product, Lance. Sounds like you may be using an older version? Be sure to get the latest update for your software and renew your free license key: https://xtuple.com/products/postbooks/license-key-registration P.S. Let us know how we can help with increased functionality you need.

The price, customizability, open source code. Able to interface with other programs and databases. True enterprise funtions and modules. The startup costs are very affordable.

Very difficult to find help with the software. The manuals and support are expensive and often non existant to my experience

Thank you for your review of the free PostBooks¿ community product. I believe you may be on an older version? Upgrading often addresses most concerns. Let's be sure to get the latest update for your software and renew your free license key: https://xtuple.com/products/postbooks/license-key-registration

There are many ERP solutions and there is plenty of open source software. xTuple is different because it is an open source ERP solution that does actually work. ERP does require quite an amount of configuration and management and xTuple is no different. Understanding how ERP works if pretty core to making any ERP solution work but once you have that, once you have committed the effort to properly...

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As open source solutions go, there are remarkably few quirkinesses but those that do exist do require some thinking around. Like most ERP solutions, it demands that it follows it's processes so deviate and you are in for some pain. The key to a successful implementation is learning how it works. If you have never implemented ERP before then you are strongly advised to either dedicate quite some time to getting it wrong and starting again or bringing in someone with the expertise and experience. Fortunately, xTuple will help you there!

Thanks for reviewing our free PostBooks¿ product, Roland. Sounds like you've got great knowledge of the system. Let us know how we can help with any increased functionality you need.

You can begin with a free version and if that version fulfills all of your needs you can continue with that, however for added functionality there are licencing fees for that functionality. It is easy to use (once the beginning numbers are in) and it makes a small company look larger due to the look and design of their forms (you can design your own as well). The functionality is incredible. The...

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Their customer service is probably their weakest link. Although they make an appreciable effort to respond to the issues we bring up, from our end sometimes it doesn't seem to be taken care of as quickly as we would like, and we have to follow-up for resolve. The website integration has some bugs, but eventually the bugs get worked out. We have two very capable IT employees who sometimes can figure out the bugs before they do, which is a big plus for us, as we can correct the issues then pass on the fix to xTuple. We all agree that the issues with customer service are worth the extreme value that the software has brought to our company.

Cost-benefit is off the charts. A full, highly complex, highly customized install of xTuple can be achieved at about 1/3 the cost of other proprietary systems. The open-source environment allows a technically-inclined administrator with some programming experience to extend the software in business-specific ways without the use of high-cost consulting. Tech support is great, and bug fixes often arrive in a couple of days after reporting.

The documentation provided for scripting is too heavily geared towards an experienced C/Qt programmer rather than a SQL programmer. There aren't enough specific scripting examples, and too many references to class libraries which don't make much sense to someone with no C/Qt background.

Thank you for a great review. What version of xTuple are you on? Can you chat with xTuple¿s process guy? He'd always looking for stories on how companies are using the system, especially about customizations, to help other similar businesses. We are also working on standing up a scripting library which might be of use to you. Feel free to contact us: https://xtuple.com/contact-marketing

ERP systems are complex and can be difficult to extend to accommodate unique business needs. The open source nature and configurable design of xTuple overcomes the effort and cost barriers of other ERPs. An IT person can customize xTuple for their business or they can work with the xTuple team. The technical support and professional services they provide help get projects up and running.

The technologies used in xTuple are not for the faint of heart. A considerable amount of technical accum is required to customize the system. Even simple changes to screens and reports require an understanding of SQL and JavaScript.

Thanks, Rebecca, for your very concise review. ERP is definitely not for the easily intimidated. That's why we're working on a whole new way for businesses to get that ERP functionality they so desperately need, but can't tackle due to cost, or lack of resources, or plain old FUD (fear, uncertainty, doubt).

Has all the features of much more expensive systems, and they continue to improve on a continuing basis. The 'Workbench' features make several tasks much easier.

Some menu features aren't readily apparent, although they work well once fully understood.

open source, reasonable features for the price, relatively stable running on our internal servers. Handles wide range of functions from finance thru to manufacturing. We would like better interfaces with ARENA solutions and with Pro-ship and ship station as well as Zen desk.

API's are poor - would be nice to make it easier to integrate with other packages like e-commerce, Zen-desk, shipping programs etc.

Thank you for your review and investment in xTuple Manufacturing. I believe you may be on an older version? Upgrading often addresses most concerns. Please chat with xTuple¿s professional team, they can help you set the system up just as you want https://xtuple.com/contact-professional-services. They may also recommend a class or direct you to some free online resources at https://xTupleUniversity.com.

1. As a non-practicing CPA, I love that this system follows GAAP and is auditable . 2. The cost of the software is excellent in comparison to other ERP system on the market. 3. This company truly listens to their users on features and bugs. You have a proactive roll in the development of the software, which is refreshing. 4. In partner and customer training you actually get to meet and talk with the developers.

1. The out of the box reports (screen or/ and printed) reports don't have column totals 2. Printing of Detail Aging report 3. The need for more videos of understanding and using the varies forms of RMA's, and Reports 4. They need videos on the advance class, even it only accessible by a pay wall. 5. They need a online updated flow chart (Business Flows) of the menus and sections

Thank you for your review. We appreciate your longtime use and investment in xTuple.

Ability to combine manufacturing with traditional finance/accounting/sales orders. Detailed multi-level bills of material are possible with items at separate locations if necessary. Cycle counting can be done in a batch process, which cuts down on time. Exporting data with formatting is fantastic for Excel or CSV.

Much reporting has to be custom-built, no item master matrix, no sales order history by location by customer, would like to see more high & low-level detailed reporting built into the software. The ability to adjust posted invoicing would be great.

Ease of use, flexibility, easily customized, great price point

Limited CRM

Thank you, April, for your review and your investment in xTuple Manufacturing in the Cloud. ERP is the heart and lungs of any organization. We especially appreciate your work with us to improve CRM for major version release 5.0!

I like how you can integrate it across different platforms. Further, specialized features and functionality can be integrated with their open source solution.

I dislike that a lot of the key features we needed required the help of a consultant and some feature development.

Thanks Shubh. Watch for xTuple to shake up a 40+ year old industry with a new option in September 2019!

I like the date and user stamping for each transaction which really helps with auditing. I also like the way transactions are connected like from PO, to receiving document, to invoice and from SO, to invoice, to cash receipt, you can search back to the start of a transaction.

Sometimes the software lacks flexibility for instance the Purchase Order auto fills the vendor terms and there is not a way to override the due date when entering the invoice. The reconciliation tool could be more user friendly for instance the deposit amounts sort alphabetically instead of numerically and when you view notes in the checks area it makes all the transactions several lines deep and you are not able to view very many transactions at a time. Also the reconciliation reports are entirely useless since all JE transactions are considered "Adjustments" and deposits and expenditures are combined without showing if the value is positive (went in to the account) or negative (came out of the account).

Thank you for your review and investment in xTuple Manufacturing. Your ERP is a powerful tool with many options for default settings to automatically populate fields. Reach out to your system administrator or let¿s connect you with our Professional Services Team to ensure you¿ve got everything configured just like you need it, for the job you have: https://xtuple.com/contact-professional-services They may also recommend a class or direct you to some free online resources at https://xTupleUniversity.com.

It nice to have all aspect of the business in one place. So many companies have to utilize several different software to keep their business running. With Xtuple it is easy to switch between CRM, Accounting to even formulations. Its a one stop shop.

No cons were added to this review

It is fairly easy to use and intuitive compare to other ERP systems I have used.

The cost accounting functionality is a disaster. However, it's hard to blame on Xtuple necessarily, I believe it was the implementation of the platform.

Thank you for your review and your investment in xTuple Manufacturing. Glad you find the application useful for your daily accounting and sales functions, especially ease of use with compiling financials. Re: configurations on cost accounting. Please chat with xTuple¿s professional services team, they can get you the help needed to set the system up just as you want! https://xtuple.com/contact-professional-services

Great value. Allows our small enterprise to be competitive in a sector dominated by large companies.

Missing some basic functionality on the manufacturing side. US-oriented functionality (we are a Canadian client). Releases could include more feature releases and improvements. Weak in terms of reporting/analytics.

Thank you for your review. We're always working diligently to improve. Watch for us to change the game and launch a new category of solutions in September 2019!

The software is truly open source and highly customizable without breaking the core functionality. It allowed me to implement things that could not have been possible with any other product. Combined with the OpenRPT reporting system and PostgreSQL, it's hard to beat. The price is nice too.

The learning curve can be a little steep when customizing the product. However, it is still better documented than the vast majority of ERP systems out there and the code is available to view.

Customizability of the software and custom reporting.

Too many screens and too many ways to perform the same task. User experience needs some improvement.

Adaptability and ease of customization.

Some degradation of speed as files grow.

Overall architecture. World class database which is free. Database and application supported on Windows, Mac, and Linux. Easy remote access. Customization capabilities.

No issue for me but perhaps support for other inventory valuation methods.

Thank you for your review. We appreciate your longtime use and investment in xTuple.

Lots of features. Dedicated team supporting and developing the software. Very open and approachable.

Sometimes complicated to setup and understand how to use certain features. Would benefit from a user experience QC.

Open Source makes customizing easy for our programmers. Excellent price structure

The CORE functionality difficult to customize

Thank you, Jacqueline, for your honest review and your investment in xTuple for Distribution. ERP is the heart and lungs of your organization. As you pointed out, xTuple's open platform helps make the system flexible for you. It's a powerful tool with many options for controlling your business. Your success with xTuple relies on expert ERP consultants to help with your customization needs. (You've engaged a great consultant, too!) Let us know how we can help with any frustrations or difficulties you may experience. Our mission is for customers to be happy, thriving businesses.