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ZenGRC vs NAVEX IRM (formerly Lockpath) Comparison

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Overview

ZenGRC is a cloud-based agile compliance solution that allows organizations to manage their GRC programs and track progress...

NAVEX IRM (formerly Lockpath) is an integrated risk management platform designed to help businesses manage audit preparation...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

2500

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

2600

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

26

5

4

3

2

1

13

10

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.7

20

5

4

3

2

1

13

7

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The software helps me track issues that need to be resolved. The support staff is excellent and helped me work some issues I was having understanding the product and getting tasks accomplished.
ZenGRC is a great tool for managing different audits. I love the workflow from starting multiple requests to collecting and accepting evidences.
Powerful, extensible, and easy to use software. Excellent support and product roadmap.

Pros

The number of features is pretty great and it seems like it's going to be a powerful tool once it's operational.
Professional Service hours have been very useful in working through more advanced requirements and gaining a more robust training to the system.
Excellent customer support and the ability for me to use the product however our organization sees fit.

Cons

It needs more reporting and visual features as my target audience need more graphs and items to show different risk profiles, risk appetite, thresholds etc.
We use different terminology from the software and is confusing for some of the users.
Also, the technical specifications to continue to host on-premises did not align with our internal standards. We had to re-assessing our risk in storing sensitive information off-site.

Cons

The roles can be a little confusing, when we set up users, it is sometimes a challenge to determine what access they need, especially for people in IT.
It can be confusing at times knowing where to go to connect different documents and functions.
The online doc is ok, but may need updating. We have also run into reporting limitations, and the software can struggle with graphic reporting if the number of records exceed some preset quantity.
  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review5 years ago

Key features

  • Total features42
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Asset Tracking
  • Attestation
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Business Process Control
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Disaster Recovery
  • Document Storage
  • Documentation Management
  • Exceptions Management
  • For Healthcare
  • Forms Management
  • HIPAA Compliant
  • ISO Compliance
  • IT Risk Management
  • Incident Management
  • Internal Controls Management
  • Inventory Management
  • Issue Management
  • Legal Risk Management
  • Log Management
  • Maintenance Management
  • Operational Risk Management
  • PCI Assessment
  • PCI Compliance
  • PIA/DPIA
  • Performance Metrics
  • Policy Creation
  • Policy Library
  • Policy Management
  • Policy Metadata Management
  • Predictive Analytics
  • Procurement Management
  • Project Management
  • Real-Time Reporting
  • Remediation Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputational Risk Management
  • Requisition Management
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Safety Management
  • Sarbanes-Oxley Compliance
  • Self Service Portal
  • Sensitive Data Identification
  • Single Sign On
  • Task Management
  • Template Management
  • Third-Party Integrations
  • Vendor Management
  • Vendor Master Data Management
  • Version Control
  • Workflow Management
  • Total features62
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Asset Tracking
  • Attestation
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Business Process Control
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Disaster Recovery
  • Document Storage
  • Documentation Management
  • Exceptions Management
  • For Healthcare
  • Forms Management
  • HIPAA Compliant
  • ISO Compliance
  • IT Risk Management
  • Incident Management
  • Internal Controls Management
  • Inventory Management
  • Issue Management
  • Legal Risk Management
  • Log Management
  • Maintenance Management
  • Operational Risk Management
  • PCI Assessment
  • PCI Compliance
  • PIA/DPIA
  • Performance Metrics
  • Policy Creation
  • Policy Library
  • Policy Management
  • Policy Metadata Management
  • Predictive Analytics
  • Procurement Management
  • Project Management
  • Real-Time Reporting
  • Remediation Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputational Risk Management
  • Requisition Management
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Safety Management
  • Sarbanes-Oxley Compliance
  • Self Service Portal
  • Sensitive Data Identification
  • Single Sign On
  • Task Management
  • Template Management
  • Third-Party Integrations
  • Vendor Management
  • Vendor Master Data Management
  • Version Control
  • Workflow Management

Integrations

  • Total integrations12
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations2
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier