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Zoho Inventory vs Multiorders Comparison

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Overview

Zoho Inventory streamlines operations for businesses, enabling them to manage their inventory, sales & purchase orders and...

Multiorders is a cloud-based, multi-channel shipping and inventory management software designed to assist eCommerce sellers...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

79

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

364

5

4

3

2

1

208

128

17

8

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.8

25

5

4

3

2

1

22

2

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Interesting features like package geometry allow you to visualize your package are cool too. Ability to duplicate products was a relief.
Great piece of software at a great price, ideal for businesses that are growing as you can easily upgrade.
I love Zoho and all its products. When everything works together, it's amazing.

Pros

They have been courteous, professional and friendly and they are a great team to communicate with. I would highly recommend working with the Multiorders team.
Multiorders is very in-line with our requirements, easy to use and has a fantastic customer support team. Sales and after sales is brilliant.
They have a very easy to use GUI and I was pleased when I ran into a problem, they have been very responsive in helping me out.

Cons

Their support team also violates one of the cardinal rules of customer service and refuses to allow you to speak to a manager which is completely unacceptable.
It didn't work well for us when we switched shopping platforms from BigCommerce to Shopify. It also does not work with SKUlabs.
There is no pick list, which makes warehouse picking a real challenge. You can send delivery notification and invoices to separate e mails.

Cons

Since we only use the inventory management and pricing features I worry that the price will keep rising to a level that exceeds the value we receive for the limited features we actually use.
I only used Multiorders for the stock syncing function so cannot comment on the other features, but I was under a lot of stress using the Multiorders app due to the frequent errors.
This was in response to an order, where Multiorders should have reduced stock just by the amount sold - obviously this resulted in over-selling.
  • Vendor responds to reviews
  • Last review18 days ago
  • Vendor responds to reviews
  • Last review2 days ago

Key features

  • Total features79
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audit Management
  • Backorder Management
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Batch Printing
  • Billing & Invoicing
  • Bills of Material
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Contact Database
  • Cost Tracking
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Dispatch Management
  • Email Marketing
  • Forecasting
  • Ground Shipping
  • Import/Export Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitting
  • Label Printing
  • Labeling
  • Manufacturing Inventory Management
  • Marketplace Integration
  • Mobile Access
  • Monitoring
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multiple File Format Support
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Parcel Shipping
  • Process/Workflow Automation
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Order Entry
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receiving/Putaway Management
  • Recurring Orders
  • Remote Order Entry
  • Reorder Management
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • SKU/UPC Codes
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Serial Number Tracking
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Third Party Integrations
  • Vendor Managed Inventory
  • Warehouse Management
  • Workflow Management
  • eCommerce Management
  • Total features75
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audit Management
  • Backorder Management
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Batch Printing
  • Billing & Invoicing
  • Bills of Material
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Contact Database
  • Cost Tracking
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Dispatch Management
  • Email Marketing
  • Forecasting
  • Ground Shipping
  • Import/Export Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitting
  • Label Printing
  • Labeling
  • Manufacturing Inventory Management
  • Marketplace Integration
  • Mobile Access
  • Monitoring
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multiple File Format Support
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Parcel Shipping
  • Process/Workflow Automation
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Order Entry
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receiving/Putaway Management
  • Recurring Orders
  • Remote Order Entry
  • Reorder Management
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • SKU/UPC Codes
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Serial Number Tracking
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Third Party Integrations
  • Vendor Managed Inventory
  • Warehouse Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations46
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations9
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

DD
AvatarImg

Derek D.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Multiorders logo

Multiorders

Owner

Reviewed 2 days ago

Good

Pros

Inventory Control - to control inventory on multi levels

Cons

The pricing changed on the site when I changed it in Multiorders. Even though it is not supposed to override the site.

AR
AvatarImg

Verified reviewer

Arts and Crafts, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Multiorders logo

Multiorders

The best support you'll ever get

Reviewed 2 years ago

Can't imagine how I've managed my business before Multiorders.

Pros

Where to start from? I know that I am supposed to write a review for the software, however, let me first tell you about the team. Because even the greatest software is nothing without the people behind it. A highly dedicated team of professionalists that knows the answer to every question and have the patience to explain, show, teach you, lead you through every step. Anything you need to be further...

Cons

That the price is bound to the Inventory ;)

ZS
AvatarImg

Zion S.

Internet, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Multiorders logo

Multiorders

Must have - for multi channel ecommerce managment

Reviewed a year ago

Great customer service. very helping and great service

Pros

The best feature is keeping the multi selling channels inventory update

Cons

in the beginning they had some bugs with Amazon FBM updates but the support was very helpful and did much to solve it

SE
AvatarImg

Shannon E.

Consumer Goods, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Multiorders logo

Multiorders

Great product, support team & tech team are highly attentive and continue to invest in their product

Reviewed 2 years ago

Very positive. I use tons of cloud apps in my day to day work. This is one of the best teams I have worked with. It's just what we needed.

Pros

The integration with Shopify was so simple. We finished it in about 45 minutes. The main reason I like Multiorders is that it works for shipping and inventory and bundling of products. The software does not require a lot of babysitting; it runs well on its own. Anytime I have had an issue, a question, or a recommendation to improve the product, the support team has listened to me and addressed it right away. We are located in the U.S., and they updated their product to work with some U.S.-specific options like FedEx SmartPost. They are really wanting to make the software product to be the best out there.

Cons

Some of the views could use some additional Sort options, but I know the tech teams are working on this. Keep in mind that when you implement this for inventory control, then Multiorders needs to be the source for the inventory count. You'll see this message many times during the implementation process, and make sure you understand that part and consider it in any other inventory integrations you may have to ERP's, etc.

Vendor response

Thank You for your kind words and continous feedback

VP
AvatarImg

Vikram P.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Multiorders logo

Multiorders

Very happy with Multiorders support and services.

Reviewed a year ago

Since we have moved to Multiorders we have had no problems with inventory management

Pros

Easy to set up and integrate with multiple e-commerce platforms

Cons

Mobile Application is not available at the time writing this review but i was told that its under development

AS
AvatarImg

Anna S.

Wholesale, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Multiorders logo

Multiorders

Great product with great support

Reviewed 2 years ago

Absolutely brilliant product and great support when I can't find exactly what I'm looking for

Pros

The most important feature for us is the product merge/bundling functions. This has enabled us to control our complicated inventory across many market places. Integration and setup was easy.

Cons

Would be nice to have the option to completely customise documents

JR
AvatarImg

Jonathon R.

Sporting Goods, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Multiorders logo

Multiorders

All-in-one solution for your e-commerce business

Reviewed 3 years ago

Overall I am happy that I started using this software because, in the end, it saves me a lot of time and money. Also, they are quite new in this field, so new integrations are still showing up. A big bonus for responsive customer service! In the beginning, I contacted the support team, which works really well and answered all my questions. They also directed me to their Youtube channel where they have a lot of short tutorials.

Pros

The best thing for me is that I don’t have to pay for multiple different solutions. For instance - one for shipping, another one for inventory, and one more for order documentation. Instead of that, now I am paying a relatively small amount of money for the solution that has it all - shipping, inventory and order management. Of course, I checked some other software that offers similar functionality but the fact is that they cost way more money, so I was very happy when I found out about Multiorders.

Cons

Well, it took me a while to understand how all that functionality works. At first sight it looks a little bit overwhelming.

Vendor response

Thank you for your positive feedback! We always recommend our customers to watch live Demonstration before starting to use Multiorders. Also, we have our Youtube channel where you can find video tutorials on how to use it. To make the set up easier we have Integration Guides on our website and guides about our features, which you can find at support.multiorders.com. If you ever have any questions please contact our customer support.

TJ
AvatarImg

Tracy J.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Multiorders logo

Multiorders

Fits our business perfectly!

Reviewed 5 days ago

I LOVE Multiorders and would recommend it to anyone looking for a multi-channel e-commerce solution.

Pros

We use Multiorders to control inventory quantities and pricing between all of our sales channels (eBay, Amazon, Etsy, Shopify). For reference, we process 1000+ orders per week and have tens of thousands of SKU's.Our experience has been extremely positive. The program simply works better than others we've tried. The customer service has always been legitimately world class.

Cons

I wish sales data was provided line-item, as of now you need to actually click into each product/variation to see sales data. When ordering hundreds of items at a time, it would be extremely helpful to have line-item data right in your face as I move down the list of low-stock-alerts.As the program adds features and improves, the price has gone up fairly and accordingly. Since we only use the inventory management and pricing features I worry that the price will keep rising to a level that exceeds the value we receive for the limited features we actually use. This concern could be alleviated by adding an inventory management only tier. This is a future concern only, as of this writing Multiorders is an outstanding value for the money.

XM
AvatarImg

Xavier M.

Judiciary, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Multiorders logo

Multiorders

Great tool with Great support team.

Reviewed 2 years ago
Pros

The help and attention of the help team support is wonderful and super quick. The Software is a good help, but always you have problem or doubt there is someone to reply your queries and try to solve your problem. We found a nice tools solving our inventory problems and great integration with multiple channels. Easy to understand and very well explained.

Cons

Still need to improve in some functionalties like have different multiple warehouse options, improve the purchase menu with having different currency options for different suppliers or improve in integrations of couriers or some channels. But are thing they are already working on.

MR
AvatarImg

Michael R.

Design, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Multiorders logo

Multiorders

App of the Year

Reviewed 2 years ago

A+++ If there was an app of the year, we would choose this. So far for the price, tech support, and usage it's indispensable.

Pros

We sell on multiple e-commerce platforms. One of the biggest headaches for us was having to create sales orders and pull data from these sources independently. It was time consuming and NOT seamless. Multiorders fixed this issue. We use this app not daily but hourly to print, review, fulfill and monitor every order that comes in. We just started using it for inventory as well and it seems to update seamlessly as well. Also, tech support via chat is very responsive and a huge help.

Cons

I wish there was a phone app. Also, USPS shipping discounts are great...it would be nice if they had the same discounted rates for UPS.

Vendor response

Thank you for your kind words Michael.