Business Management Software

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Booker Software   

807
Spa and Salon Business Management Software
Manage your appointments-based business with Booker's complete set of features, such as employee scheduling, CRM, inventory management, and real-time reporting. Read more about Booker Software
Spa and Salon Business Management Software
Manage your appointments-based business with Booker's complete set of features, such as employee scheduling, CRM, inventory management, and real-time reporting. Read more about Booker Software

NetSuite   

353
Cloud ERP and business management suite
NetSuite helps manage all areas of the business with a range of features falling under ERP, CRM, PSA, and ecommerce, from accounting to projects to inventory. Read more about NetSuite
Cloud ERP and business management suite
NetSuite helps manage all areas of the business with a range of features falling under ERP, CRM, PSA, and ecommerce, from accounting to projects to inventory. Read more about NetSuite

monday.com   

1,598
Project Management Made Easy
monday.com helps you manage your projects and tasks all in one place. Plan ahead visually, discuss everything, keep your clients in the loop, and stay organized. Read more about monday.com
Project Management Made Easy
monday.com helps you manage your projects and tasks all in one place. Plan ahead visually, discuss everything, keep your clients in the loop, and stay organized. Read more about monday.com

vCita Business App   

134
Own your time. Master your business.
All-In-One Business App. Turn your business into a self-managing unit. Read more about vCita Business App
Own your time. Master your business.
All-In-One Business App. Turn your business into a self-managing unit. Read more about vCita Business App

MINDBODY   

1,302
Health & Wellness Business Management Software
Web-based business management software tailored to businesses that need scheduling and business management systems. Read more about MINDBODY
Health & Wellness Business Management Software
Web-based business management software tailored to businesses that need scheduling and business management systems. Read more about MINDBODY

Thryv   

82
All-in-one management software built for small business
Thryv is an all-in-one, cloud-based management software specifically designed for small businesses. Thryv integrates contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more. Read more about Thryv
All-in-one management software built for small business
Thryv is an all-in-one, cloud-based management software specifically designed for small businesses. Thryv integrates contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more. Read more about Thryv

Virtuagym   

60
All-in-One Club Management Software
Virtuagym is a unique, all-in-one fitness solution tailor made for personal trainers and fitness businesses of all sizes. Read more about Virtuagym
All-in-One Club Management Software
Virtuagym is a unique, all-in-one fitness solution tailor made for personal trainers and fitness businesses of all sizes. Read more about Virtuagym

SAP Business One   

84
Finance and Business Management (ERP) System
Enterprise resource planning software for SMEs. Manage every aspect of your small or midsize business with SAP Business One. Read more about SAP Business One
Finance and Business Management (ERP) System
Enterprise resource planning software for SMEs. Manage every aspect of your small or midsize business with SAP Business One. Read more about SAP Business One

Accelo   

27
Automation software for all Professional Service Businesses
Accelo makes it easy to manage all of the client work in your business - from prospect to payment and everything in between, all in one easy-to-use cloud-based app. With powerful features like automatic email capture, calendar and phone sync for automatic time sheets and powerful automated business rules, Accelo lets you focus on more important thin… Read more about Accelogs like growing your business. Try it now for free!
Automation software for all Professional Service Businesses
Accelo makes it easy to manage all of the client work in your business - from prospect to payment and everything in between, all in one easy-to-use cloud-based app. With powerful features like automatic email capture, calendar and phone sync for automatic time sheets and powerful automated business rules, Accelo lets you focus on more important thin… Read more about Accelogs like growing your business. Try it now for free!

Workfront   

659
Enterprise work management software
Workfront is online enterprise work management software that provides a 360-degree view of all workplace activities, helping both team members and management alike to better understand and organize their work, improving workflows and productivity. Read more about Workfront
Enterprise work management software
Workfront is online enterprise work management software that provides a 360-degree view of all workplace activities, helping both team members and management alike to better understand and organize their work, improving workflows and productivity. Read more about Workfront

Trello   

9,584
Visual collaboration tool for shared project perspectives
Spreadsheets, emails, and never-ending notifications are major teamwork blockers that affect today’s business teams—no matter their size. Project assignments, tasks, and daily to-do’s get lost, transparency gets trumped, and people lose productivity in the shuffle. Read more about Trello Not only do teams need to manage this constant overflow, but they also need to build projects, track progress, and achieve major business goals. What’s needed is a clear view of the entire process to keep everyone on the same page. Introducing Trello: A visual collaboration tool that creates a shared perspective for your team on any project in a fun, flexible, and rewarding way.
Visual collaboration tool for shared project perspectives
Spreadsheets, emails, and never-ending notifications are major teamwork blockers that affect today’s business teams—no matter their size. Project assignments, tasks, and daily to-do’s get lost, transparency gets trumped, and people lose productivity in the shuffle. Read more about Trello Not only do teams need to manage this constant overflow, but they also need to build projects, track progress, and achieve major business goals. What’s needed is a clear view of the entire process to keep everyone on the same page. Introducing Trello: A visual collaboration tool that creates a shared perspective for your team on any project in a fun, flexible, and rewarding way.

WellnessLiving   

115
Business management for the health & fitness industry
WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and wellness focused businesses. Read more about WellnessLiving
Business management for the health & fitness industry
WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and wellness focused businesses. Read more about WellnessLiving

FreshBooks   

2,631
Cloud Accounting Software for Small Business Owners
FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on accounting and more time doing what you love. Read more about FreshBooks
Cloud Accounting Software for Small Business Owners
FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on accounting and more time doing what you love. Read more about FreshBooks

Scoro   

131
Comprehensive business management software.
Scoro is a cloud-based business management software, covering project & work management, CRM, quoting, billing, advanced reporting, dashboards, and much more. Read more about Scoro
Comprehensive business management software.
Scoro is a cloud-based business management software, covering project & work management, CRM, quoting, billing, advanced reporting, dashboards, and much more. Read more about Scoro

Wrike   

1,293
Manage your projects from start to finish with Wrike
Plan, organize, and manage multiple projects, teams, and workflows. Perfect for teams of 20+ people. Read more about Wrike
Manage your projects from start to finish with Wrike
Plan, organize, and manage multiple projects, teams, and workflows. Perfect for teams of 20+ people. Read more about Wrike

mHelpDesk   

708
Win more jobs and grow your business with mHelpDesk!
Manage your field service business with mHelpDesk's job scheduling and tracking, work order management, billing & invoicing, service request tracking and more. Read more about mHelpDesk
Win more jobs and grow your business with mHelpDesk!
Manage your field service business with mHelpDesk's job scheduling and tracking, work order management, billing & invoicing, service request tracking and more. Read more about mHelpDesk

BizAutomation   

12
Cloud-based ERP for the smaller SMB
@$79.95 / user / mo. the #1 SMB suite runs your ENTIRE business on a single cloud, including accounting, CRM, order management, inventory, and e-commerce. Read more about BizAutomation
Cloud-based ERP for the smaller SMB
@$79.95 / user / mo. the #1 SMB suite runs your ENTIRE business on a single cloud, including accounting, CRM, order management, inventory, and e-commerce. Read more about BizAutomation

JIRA Software   

5,420
Project & Issue Tracking Software - See why we're #1!
JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity. Read more about JIRA Software
Project & Issue Tracking Software - See why we're #1!
JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity. Read more about JIRA Software

Divvy   

32
Expense & vendor management with automation
Divvy is an expense management platform which provides employees with a simple way to input & track expenses, while giving businesses full visibility & control. Read more about Divvy
Expense & vendor management with automation
Divvy is an expense management platform which provides employees with a simple way to input & track expenses, while giving businesses full visibility & control. Read more about Divvy

Zoho One   

37
All-in-one operating system with 35+ integrated applications
Zoho One is an all-in-one operating suite that helps run the entire business with 35+ integrated applications on a single account, & complementary mobile apps. Read more about Zoho One
All-in-one operating system with 35+ integrated applications
Zoho One is an all-in-one operating suite that helps run the entire business with 35+ integrated applications on a single account, & complementary mobile apps. Read more about Zoho One

Ecount ERP   

26
Web-based ERP & CRM for small & mid-sized businesses.
Ecount ERP is a fully integrated, web-based accounting, inventory, sales, purchasing and production management software for small and mid-sized businesses. The enterprise resource planning (ERP) tool allows users to manage all aspects of their business, both front and back office, from one platform. Read more about Ecount ERP
Web-based ERP & CRM for small & mid-sized businesses.
Ecount ERP is a fully integrated, web-based accounting, inventory, sales, purchasing and production management software for small and mid-sized businesses. The enterprise resource planning (ERP) tool allows users to manage all aspects of their business, both front and back office, from one platform. Read more about Ecount ERP

Ninox   

99
Create custom business apps for your team!
Create your own Business Application with Ninox that matches your workflow. Ninox lets you integrate CRM, ERP, HR and many more... Read more about Ninox
Create custom business apps for your team!
Create your own Business Application with Ninox that matches your workflow. Ninox lets you integrate CRM, ERP, HR and many more... Read more about Ninox

Bitrix24   

276
Free collaboration, communication & management tool suite
Software suite with over 30 tools: CRM, email marketing, call center, etc. Manage your business interactions, create reports and carry out analysis. Read more about Bitrix24
Free collaboration, communication & management tool suite
Software suite with over 30 tools: CRM, email marketing, call center, etc. Manage your business interactions, create reports and carry out analysis. Read more about Bitrix24

todo.vu   

26
Productivity suite for freelancers & SMBs
todo.vu is a cloud-based productivity suite which enables freelancers & small teams to manage tasks, time & client communication effectively & efficiently. Read more about todo.vu
Productivity suite for freelancers & SMBs
todo.vu is a cloud-based productivity suite which enables freelancers & small teams to manage tasks, time & client communication effectively & efficiently. Read more about todo.vu

airfocus   

13
Smarter Roadmap Prioritization
Use airfocus to prioritize your projects to build more effective roadmaps. airfocus integrates with Jira and Trello to get you started in minutes. Read more about airfocus
Smarter Roadmap Prioritization
Use airfocus to prioritize your projects to build more effective roadmaps. airfocus integrates with Jira and Trello to get you started in minutes. Read more about airfocus
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Business Management Software Buyers Guide

What is Business Management Software?

Business management software is used to make the everyday tasks associated with running a businesses more efficient. These apps provide one complete suite of solutions for managing all core business processes. Business management software covers a variety of functions, including client management, scheduling, point of sale, bookkeeping, order and inventory management, marketing campaign management, project management, and employee management. These business apps centralize all business data, from supply chain to issue tracking and customer relationship management.

Key Features & Benefits

  • Client contact management
  • Customer service and ticketing
  • Scheduling and calendar management
  • Invoicing and quoting
  • Ordering and inventory management
  • Business performance overview and data synchronization
  • Task management and time tracking
  • Accounting and budget management
  • Sales pipeline management
  • File sharing and document storage

Business Management Category Leaders Q1 2019

GetApp's quarterly ranking showcases the leading 10-15 Business Management apps based in the cloud. Each app is scored using five factors, worth 20 points each, for a total possible score out of 100. These factors include user reviews, integrations, mobile app availability, functionality, and security. Each app's score is independent of commercial interests and existing relationships that GetApp has with app vendors.

Scroll down for more details about inclusion criteria and scoring.

Score
ReviewsIntegrationsMobileFunctionalitySecurity
83
83
Reviews 19/20
Integrations 16/20
Mobile 19/20
Functionality 15/20
Security 14/20
82
82
Reviews 18/20
Integrations 16/20
Mobile 20/20
Functionality 16/20
Security 12/20
71
71
Reviews 19/20
Integrations 15/20
Mobile 18/20
Functionality 19/20
Security -/20
65
65
Reviews 14/20
Integrations 3/20
Mobile 19/20
Functionality 14/20
Security 15/20
61
61
Reviews 17/20
Integrations 8/20
Mobile 20/20
Functionality 16/20
Security -/20
56
56
Reviews 17/20
Integrations 7/20
Mobile 16/20
Functionality 16/20
Security -/20
56
56
Reviews 12/20
Integrations 12/20
Mobile 17/20
Functionality 15/20
Security -/20
53
53
Reviews 11/20
Integrations 2/20
Mobile 16/20
Functionality 12/20
Security 12/20
53
53
Reviews 15/20
Integrations 6/20
Mobile 18/20
Functionality 14/20
Security -/20
48
48
Reviews 14/20
Integrations 0/20
Mobile 20/20
Functionality 14/20
Security -/20
46
46
Reviews 11/20
Integrations 4/20
Mobile 19/20
Functionality 12/20
Security -/20
19
19
Reviews 7/20
Integrations 2/20
Mobile 0/20
Functionality 10/20
Security -/20

What is Category Leaders?

GetApp’s Category Leaders graphic identifies leading cloud-based software products in the Business Management software category. If you’re a business owner or decision maker who is evaluating Business Management technology options for your company, Category Leaders is for you.

The ranking highlights key factors that small businesses should consider when assessing which software products may be right for them. These factors include user perception (“user reviews”), compatibility with other systems (“integrations”), mobile offerings (“mobile”), technical capabilities (“functionality”), and product security (“security”).

To create each Category Leaders ranking, our research team typically evaluates hundreds of products in any one category. The 10-15 with the highest scores become Category Leaders.

What makes a product eligible for Category Leaders?

Category Leaders is focused on the North American Business Management software market. To be eligible for inclusion, products must offer a core set of functionality, as determined by our research analysts, who provide coverage of and have familiarity with products in that market. Please see the “Functionality” section below for additional details on the core set of functionality we define for the Business Management market.

Since Category Leaders is intended to cover the Business Management market at large, individual analysts use their market experience and knowledge, existing market-based research, and small business software buyer needs analysis to assess an application’s suitability for a given category depending on whether it can reasonably be expected to be relevant to most small business buyers across industries searching for a system with a strong focus on Business Management capabilities.

In addition, a product must have at least 20 unique user-submitted product reviews across the three Gartner Digital Markets web properties: softwareadvice.com, capterra.com, and getapp.com, and those reviews must be published within 18 months of the start of the analysis period. The analysis period for the Q1 2019 Category Leaders update is May 9, 2017 to November 9, 2018.

How are the scores calculated?

An app’s score is calculated using five unique data points, each scored out of 20, resulting in a total score out of 100. The ranking and scoring methodology ensure complete impartiality and independence from any relationships that GetApp has with app vendors.

User Reviews

Review scores are calculated using weighted reviews collected from GetApp and its sister sites, Software Advice and Capterra. This score is based on average user ratings (on a scale from 1 to 5) of how satisfied users are with a product overall. The scoring includes ratings left within the previous 18-month period; ratings that are more recent are weighted more heavily.

The methodology calculates the percentile ranking for each product relative to all other products in the software category that have qualified for inclusion. That percentile ranking is then translated into a 1 to 20 score.

Integrations

Integration scores factor in a number of variables. Up to 16 points are awarded based on the number of integrations an app has. The first 10 points are awarded based on the number of integrations relative to the category average, while 4 points are awarded based on the number of integrations relative to the leaders in the category. An additional 5 points is awarded for an integration with Zapier, a widely used software integration platform, while an extra point is given for having an open API. The total possible score for integrations is 20 points.

Mobile Platforms

Mobile scores are calculated based on the availability of an iOS and Android app. Five points are awarded for the presence of each app, with an additional 10 points awarded for the number and average rating of reviews in both the App Store and Google Play. These review scores are calculated on a scale based on the category average for a maximum of 5 points per platform and an overall maximum score of 20.

If there isn’t a native iOS or Android app, the product’s website is assessed using Google’s PageSpeed Insights to measure mobile usability. A score out of 100 is given, then scaled to a score out of 5 for a maximum of 5 points.

Functionality

Functionality scores are assigned based on a combination of two assessments: user ratings and functionality breadth data.

Fifty percent of the score is based on average user ratings on a scale from 1 to 5 of how satisfied users are with the product’s functionality. The scoring includes ratings left within the previous 18-month period; ratings that are more recent are weighted more heavily.

The methodology calculates the percentile ranking for each product relative to all other products in the software category that have qualified for inclusion. That percentile ranking is then translated into a 1 to 10 score.

The other 50% of the score is based on a functionality assessment of the product. For each software category, our research analysts define a core set of features that a product must offer, as well as additional “nice-to-have” common and optional features. For the Business Management category, we identify the following set of features:

  • Core features: CRM, employee management, financial management, and time and expense management.
  • Common features (at least two of the following): billing and invoicing, inventory management, purchasing, vendor management, and scheduling.
  • Optional features: point of sale, document management, ecommerce, marketing management, and training management.

Products are assessed according to how many of those pre-defined features they offer, and products with more features receive a higher score. We use this data to calculate a product’s percentile ranking, which allows us to determine how products compare relative to one another rather than determine an absolute number.

All told, a vendor can receive up to 10 points based on user ratings and up to 10 points based on the features assessment for a total maximum score of 20 for “functionality.”

Security

Security scoring is calculated using answers from a vendor-completed survey. The questions in the survey are based on the Cloud Security Alliance self-assessment form as part of the Security, Trust & Assurance Registry, supplemented by the expertise of our security research experts. Each answer in the 16-question survey is assigned a point value. The scoring then calculates the percentile ranking for each product relative to all other products in the software category that have qualified for Category Leaders consideration. That percentile ranking is then translated into a 1 to 20 score.

In the event of a tie, each data point is weighted for importance, with security taking precedent, followed by reviews, integrations, mobile apps, and functionality, respectively.

External Usage Guidelines

Providers must abide by the Category Leaders External Usage Guidelines when referencing Category Leaders content. Except in digital media with character limitations, the following disclaimer MUST appear with any/all Category Leaders reference(s) and graphic use:

GetApp Category Leaders constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, GetApp or its affiliates.

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