Business Management Software with Configurable Workflow

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NetSuite   

343
Cloud ERP and business management suite
NetSuite helps manage all areas of the business with a range of features falling under ERP, CRM, PSA, and ecommerce, from accounting to projects to inventory. Read more about NetSuite
Cloud ERP and business management suite
NetSuite helps manage all areas of the business with a range of features falling under ERP, CRM, PSA, and ecommerce, from accounting to projects to inventory. Read more about NetSuite

monday.com   

1,568
Project Management Made Easy
monday.com helps you manage your projects and tasks all in one place. Plan ahead visually, discuss everything, keep your clients in the loop, and stay organized. Read more about monday.com
Project Management Made Easy
monday.com helps you manage your projects and tasks all in one place. Plan ahead visually, discuss everything, keep your clients in the loop, and stay organized. Read more about monday.com

Workfront   

658
Enterprise work management software
Workfront is online enterprise work management software that provides a 360-degree view of all workplace activities, helping both team members and management alike to better understand and organize their work, improving workflows and productivity. Read more about Workfront
Enterprise work management software
Workfront is online enterprise work management software that provides a 360-degree view of all workplace activities, helping both team members and management alike to better understand and organize their work, improving workflows and productivity. Read more about Workfront

Wrike   

1,262
Manage your projects from start to finish with Wrike
Plan, organize, and manage multiple projects, teams, and workflows. Perfect for teams of 20+ people. Read more about Wrike
Manage your projects from start to finish with Wrike
Plan, organize, and manage multiple projects, teams, and workflows. Perfect for teams of 20+ people. Read more about Wrike

BizAutomation   

12
Cloud-based ERP for the smaller SMB
@$79.95 / user / mo. the #1 SMB suite runs your ENTIRE business on a single cloud, including accounting, CRM, order management, inventory, and e-commerce. Read more about BizAutomation
Cloud-based ERP for the smaller SMB
@$79.95 / user / mo. the #1 SMB suite runs your ENTIRE business on a single cloud, including accounting, CRM, order management, inventory, and e-commerce. Read more about BizAutomation

Bitrix24   

263
Free collaboration, communication & management tool suite
Software suite with over 30 tools: CRM, email marketing, call center, etc. Manage your business interactions, create reports and carry out analysis. Read more about Bitrix24
Free collaboration, communication & management tool suite
Software suite with over 30 tools: CRM, email marketing, call center, etc. Manage your business interactions, create reports and carry out analysis. Read more about Bitrix24

JIRA Software   

5,141
Project & Issue Tracking Software - See why we're #1!
JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity. Read more about JIRA Software
Project & Issue Tracking Software - See why we're #1!
JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity. Read more about JIRA Software

HarmonyPSA   

13
The next generation of professional services automation.
Manage every part of your business, from anywhere, with HarmonyPSA. Automated billing, integrated service desk, advanced BI reporting. Read more about HarmonyPSA
The next generation of professional services automation.
Manage every part of your business, from anywhere, with HarmonyPSA. Automated billing, integrated service desk, advanced BI reporting. Read more about HarmonyPSA

ProWorkflow  

217
Project Management & Time Tracking For Teams Of Any Size.
Keep on top of projects and deadlines with ProWorkflow - a collaboration solution for your team's tasks, time tracking & billing. Supporting business of all sizes with friendly and knowledgeable service & top-of-the-line technology. Try A Free Trial Today!… Read more about ProWorkflow
Project Management & Time Tracking For Teams Of Any Size.
Keep on top of projects and deadlines with ProWorkflow - a collaboration solution for your team's tasks, time tracking & billing. Supporting business of all sizes with friendly and knowledgeable service & top-of-the-line technology. Try A Free Trial Today!… Read more about ProWorkflow

Function Point  

186
Project Management for Creative Teams
Function Point alleviates the chaotic nature of operating creative agencies, internal marketing teams and professional service firms. Used by over 600 customers across the world, the all-in-one solution helps teams connect each stage of project management. Read more about Function Point
Project Management for Creative Teams
Function Point alleviates the chaotic nature of operating creative agencies, internal marketing teams and professional service firms. Used by over 600 customers across the world, the all-in-one solution helps teams connect each stage of project management. Read more about Function Point

AgencyBloc  

82
CRM/Agency Management System for L&H Insurance Agencies
AgencyBloc helps life and health insurance agencies grow their business by organizing and automating their operations using a combination of an industry-specific CRM, commissions processing, and integrated marketing automation. Read more about AgencyBloc
CRM/Agency Management System for L&H Insurance Agencies
AgencyBloc helps life and health insurance agencies grow their business by organizing and automating their operations using a combination of an industry-specific CRM, commissions processing, and integrated marketing automation. Read more about AgencyBloc

Brightpearl  

121
Complete inventory & order management for growing business
Brightpearl is a retail management software for omnichannel retailers and wholesalers. Manage your Inventory, Orders, Purchasing, Accounting, CRM, POS and Fulfilment in real time within one platform. Free up your time and reduce errors by automating your workflows. Read more about Brightpearl Gain in-depth insight into the profitability of products, customers, channels and suppliers. Fully integrated with major ecommerce platforms.
Complete inventory & order management for growing business
Brightpearl is a retail management software for omnichannel retailers and wholesalers. Manage your Inventory, Orders, Purchasing, Accounting, CRM, POS and Fulfilment in real time within one platform. Free up your time and reduce errors by automating your workflows. Read more about Brightpearl Gain in-depth insight into the profitability of products, customers, channels and suppliers. Fully integrated with major ecommerce platforms.

Salesforce Sales Cloud  

10,066
Cloud-based CRM & Sales Automation
Have you seen Salesforce’s small business solutions? Sales Cloud is a customizable CRM platform that grows with you. Get real-time customer information and activity in one place, insights with dashboards, and reports. Connect to thousands of business apps to extend your CRM to every department. Read more about Salesforce Sales Cloud Choose SalesforceIQ to be set up in minutes with instant access to CRM data right from your inbox. Use customer insights to prioritize intelligently and spend your time where it matters.
Cloud-based CRM & Sales Automation
Have you seen Salesforce’s small business solutions? Sales Cloud is a customizable CRM platform that grows with you. Get real-time customer information and activity in one place, insights with dashboards, and reports. Connect to thousands of business apps to extend your CRM to every department. Read more about Salesforce Sales Cloud Choose SalesforceIQ to be set up in minutes with instant access to CRM data right from your inbox. Use customer insights to prioritize intelligently and spend your time where it matters.

Karbon  

111
Workstream collaboration that maximizes your team's output.
Karbon is a new approach to practice management for high-performing accounting firms. Scale with confidence, get Karbon. Read more about Karbon
Workstream collaboration that maximizes your team's output.
Karbon is a new approach to practice management for high-performing accounting firms. Scale with confidence, get Karbon. Read more about Karbon

WORKetc CRM  

87
All-in-one business management system. CRM + Social + Projects + Billing
WORKetc is an all-in-one solution to manage all areas of the business, from CRM & sales, to project management, billing & invoicing, quoting, reporting & more. Read more about WORKetc CRM
All-in-one business management system. CRM + Social + Projects + Billing
WORKetc is an all-in-one solution to manage all areas of the business, from CRM & sales, to project management, billing & invoicing, quoting, reporting & more. Read more about WORKetc CRM

1CRM  

54
Doing Business, Better
Manage your entire business from one integrated app with 1CRM. Including full order & project management, sales & marketing and service case management. Read more about 1CRM
Doing Business, Better
Manage your entire business from one integrated app with 1CRM. Including full order & project management, sales & marketing and service case management. Read more about 1CRM

Actionstep  

51
Complete Legal Practice Software with Powerful Workflow
Actionstep is unique - it's a workflow centric solution that allows you to build your processes into the system and save you time managing your firm. Read more about Actionstep
Complete Legal Practice Software with Powerful Workflow
Actionstep is unique - it's a workflow centric solution that allows you to build your processes into the system and save you time managing your firm. Read more about Actionstep

Autotask  

53
IT Business Management Software Platform
Autotask is an IT business management software that covers all areas of the business, including the ability to store and manage your client contracts. Read more about Autotask
IT Business Management Software Platform
Autotask is an IT business management software that covers all areas of the business, including the ability to store and manage your client contracts. Read more about Autotask

simPRO  

33
Stay one step ahead with simPRO.
Powerful solutions for service, project and maintenance contractors. Read more about simPRO
Stay one step ahead with simPRO.
Powerful solutions for service, project and maintenance contractors. Read more about simPRO

QuickEasy BOS  

16
Enterprise resource planning (ERP) for SMEs
QuickEasy BOS is an enterprise resource planning (ERP) and business operating system for small and medium-sized businesses, which combines customer relationship management (CRM), sales, inventory management, finance & accounting, production management, and reporting, all in a single solution… Read more about QuickEasy BOS
Enterprise resource planning (ERP) for SMEs
QuickEasy BOS is an enterprise resource planning (ERP) and business operating system for small and medium-sized businesses, which combines customer relationship management (CRM), sales, inventory management, finance & accounting, production management, and reporting, all in a single solution… Read more about QuickEasy BOS

ExxpertApps  

8
All-In-One Next Generation Enterprise Application in the Cloud
ExxpertApps is an multi-language cloud Application to manage sales, marketing, mass communications, training, projects, procurement and invoicing. Read more about ExxpertApps
All-In-One Next Generation Enterprise Application in the Cloud
ExxpertApps is an multi-language cloud Application to manage sales, marketing, mass communications, training, projects, procurement and invoicing. Read more about ExxpertApps

iBE.net  

12
Integrated Business Environment
Manage your entire business using our integrated business environment - iBE.net. Fully connected to QuickBooks we help you stay on top of your business. Read more about iBE.net
Integrated Business Environment
Manage your entire business using our integrated business environment - iBE.net. Fully connected to QuickBooks we help you stay on top of your business. Read more about iBE.net

BlueCamroo  

5
All-In-One for SMBs - CRM, project management, and more
BlueCamroo is a complete, integrated, and affordable web-based all-in-one online Business Productivity Suite that helps your business manage Sales, Customers, and Projects more efficiently and profitably. So what is BlueCamroo? *It’s a complete, integrated and affordable web-based application that helps you track and manage your sales leads,… Read more about BlueCamroo customers, contacts, opportunities and projects. *It’s a collaboration platform that keeps your team in the loop and communicating. *It’s a support ticketing system that helps you deliver great customer service. *It’s social network monitoring that finds sales opportunities and spots service issues across Twitter, LinkedIn and Facebook. *It’s time tracking, expenses management, invoicing, online payments, and invoice reminders that keep your cash flowing. *It’s automated processes that run 24/7 to capture leads, chase up tasks, respond to customers and manage billing And much more...
All-In-One for SMBs - CRM, project management, and more
BlueCamroo is a complete, integrated, and affordable web-based all-in-one online Business Productivity Suite that helps your business manage Sales, Customers, and Projects more efficiently and profitably. So what is BlueCamroo? *It’s a complete, integrated and affordable web-based application that helps you track and manage your sales leads,… Read more about BlueCamroo customers, contacts, opportunities and projects. *It’s a collaboration platform that keeps your team in the loop and communicating. *It’s a support ticketing system that helps you deliver great customer service. *It’s social network monitoring that finds sales opportunities and spots service issues across Twitter, LinkedIn and Facebook. *It’s time tracking, expenses management, invoicing, online payments, and invoice reminders that keep your cash flowing. *It’s automated processes that run 24/7 to capture leads, chase up tasks, respond to customers and manage billing And much more...

Sage Business Cloud Financials  

13
Integrated cloud-based accounting solution for SMBs
Sage Live is an integrated cloud-based accounting solution that helps small and midsized businesses to manage their accounting operations. Read more about Sage Business Cloud Financials
Integrated cloud-based accounting solution for SMBs
Sage Live is an integrated cloud-based accounting solution that helps small and midsized businesses to manage their accounting operations. Read more about Sage Business Cloud Financials

CANEA ONE  

2
Modular, web-based solution for business management
CANEA ONE is a fully integrated business management solution that helps organizations to develop strategy plans and manage documents, processes, projects, and workflows. The web-based suite consists of five modules - CANEA Document, CANEA Process, CANEA Project, CANEA Workflow, and CANEA Strategy. Read more about CANEA ONE
Modular, web-based solution for business management
CANEA ONE is a fully integrated business management solution that helps organizations to develop strategy plans and manage documents, processes, projects, and workflows. The web-based suite consists of five modules - CANEA Document, CANEA Process, CANEA Project, CANEA Workflow, and CANEA Strategy. Read more about CANEA ONE
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Business Management Category Leaders Q1 2019

GetApp's quarterly ranking showcases the leading 10-15 Business Management apps based in the cloud. Each app is scored using five factors, worth 20 points each, for a total possible score out of 100. These factors include user reviews, integrations, mobile app availability, functionality, and security. Each app's score is independent of commercial interests and existing relationships that GetApp has with app vendors.

Scroll down for more details about inclusion criteria and scoring.

Score
ReviewsIntegrationsMobileFunctionalitySecurity
83
83
Reviews 19/20
Integrations 16/20
Mobile 19/20
Functionality 15/20
Security 14/20
82
82
Reviews 18/20
Integrations 16/20
Mobile 20/20
Functionality 16/20
Security 12/20
71
71
Reviews 19/20
Integrations 15/20
Mobile 18/20
Functionality 19/20
Security -/20
65
65
Reviews 14/20
Integrations 3/20
Mobile 19/20
Functionality 14/20
Security 15/20
61
61
Reviews 17/20
Integrations 8/20
Mobile 20/20
Functionality 16/20
Security -/20
56
56
Reviews 17/20
Integrations 7/20
Mobile 16/20
Functionality 16/20
Security -/20
56
56
Reviews 12/20
Integrations 12/20
Mobile 17/20
Functionality 15/20
Security -/20
53
53
Reviews 11/20
Integrations 2/20
Mobile 16/20
Functionality 12/20
Security 12/20
53
53
Reviews 15/20
Integrations 6/20
Mobile 18/20
Functionality 14/20
Security -/20
48
48
Reviews 14/20
Integrations 0/20
Mobile 20/20
Functionality 14/20
Security -/20
46
46
Reviews 11/20
Integrations 4/20
Mobile 19/20
Functionality 12/20
Security -/20
19
19
Reviews 7/20
Integrations 2/20
Mobile 0/20
Functionality 10/20
Security -/20

Who is the ranking for?

GetApp's Category Leader ranking is for business owners and decision makers looking for a comprehensive list of the leading cloud-based software products in the industry.

The ranking serves as a point of reference highlighting key factors that small businesses should look at when assessing a piece of software. These factors include user perception (reviews), compatibility (integrations and mobile compatibility), market presence (media presence), and security features (security).

How are the scores calculated?

An app's score is calculated using five unique data points, each scored out of 20, giving a total score out of 100. The ranking and scoring methodology ensure complete impartiality and independence from any relationships that GetApp has with app vendors.

User Reviews *

Review scores are calculated using reviews collected from GetApp and its sister sites, Software Advice and Capterra. Scores are calculated based on the total number, average rating, and recency of reviews.

The number of reviews and average user rating are scaled against the category average. A weighting is then applied to reward recency of user reviews: reviews written in the last 6 months score up to 10 points, those written between 6 and 12 months ago score up to 6 points, and those more than 12 months old score up to 4 points. These numbers are added together to give a total maximum score of 20.

Integrations

Integration scores factor in a number of variables. Up to 16 points are awarded based on the number of integrations an app has; the first 10 points are awarded based on the number of integrations relative to the category average, while 4 points are awarded based on the number of integrations relative to the leaders in the category. An additional 5 points is awarded for an integration with Zapier, a widely used software integration platform, while an extra point is given for having an open API. The total possible score for integrations is 20 points.

Mobile Platforms *

Mobile scores are calculated based on the availability of an iOS and Android app. 5 points are awarded for the presence of each app, with an additional 10 points being awarded for the number and average rating of reviews in both the App Store and Google Play. These review scores are calculated and scaled against the competition for a maximum of 5 points per platform and an overall maximum score of 20.

If there isn't a native iOS or Android app, the product's website is assessed using Google's PageSpeed Insights to measure mobile usability. The score is returned out of 100, then scaled to a score out of 5 for a maximum of 5 points.

Media Presence

Media presence is calculated using the number of Twitter followers and Facebook fans that an app has. The number of fans and followers are added together, and each app is scored based on this overall number, compared with others in the category. The first 15 points are awarded for the combined number of followers and fans scaled against the category average, while the final 5 points are awarded for the combined number of followers and fans scaled against the top leaders in the category. These two scores are added together for a total out of 20 points.

Security

Security scoring is calculated using answers from a vendor-completed survey. The questions in the survey are based on the Cloud Security Alliance self-assessment form as part of the Security, Trust & Assurance Registry. With 15 questions, each answer is assigned a point value based on vendor response, with additional points given for security certifications, for a maximum possible score of 20.

In the event of a tie, each data point is weighted for importance, with security taking precedent, followed by reviews, integrations, mobile apps, and media presence, respectively.

* All data points combining calculations for both ratings and reviews are calculated using a Bayesian estimate, which is a weighted average that includes the number of reviews and the rating of an app, benchmarked against others in the category.


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