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Field Service Management Software with Order Management

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Salesforce Field Service logo
4.2
22

Cloud-based field service and onsite job management

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.0
    Features
    4.2
    Customer support
    4.1
Pros and Cons from Salesforce Field Service users   
avatar
avatar
avatar
+9
I self-implemented so the ability to quickly extend the package with flows was great.
Salesforce, sometimes when opening up a new case, can be slow. That is my only complaint.
Record every activity and calculate our daily, monthly and yearly performance which not only helps the management , but also helps in our personal growth in the channel.
The user experience from the field engineer side using the IPhone app our team has heard a lot of complaints on how the notification is not loud enough and where notifications are not seen.
I absolutely love Salesforce. Salesforce helps my work day go by with ease.
There are a lot of forms to fill out to get the software running correctly. 6 months in and we still are battling some bugs.
I particularly recommend for small and medium scale organizations to use this app which helps them economically and mentally also.
I strongly dislike that FSL's "Out of the Box" and extremely generic.
I love that there is virtually, even if our few field techs don't have internet.
Field Service Lightning has a beautiful interface for my team to find and schedule our field engineers to get to our customer sites.
Field Service Lighting is by far a great product. It keeps all my files separate and organized.
This includes our ability to increase service revenue through multi-trip work orders, and cut costs with tighter management of our inventory.
I self-implemented so the ability to quickly extend the package with flows was great.
Salesforce, sometimes when opening up a new case, can be slow. That is my only complaint.
Record every activity and calculate our daily, monthly and yearly performance which not only helps the management , but also helps in our personal growth in the channel.
The user experience from the field engineer side using the IPhone app our team has heard a lot of complaints on how the notification is not loud enough and where notifications are not seen.
I absolutely love Salesforce. Salesforce helps my work day go by with ease.
There are a lot of forms to fill out to get the software running correctly. 6 months in and we still are battling some bugs.
I particularly recommend for small and medium scale organizations to use this app which helps them economically and mentally also.
I strongly dislike that FSL's "Out of the Box" and extremely generic.
I love that there is virtually, even if our few field techs don't have internet.
Field Service Lightning has a beautiful interface for my team to find and schedule our field engineers to get to our customer sites.
Field Service Lighting is by far a great product. It keeps all my files separate and organized.
This includes our ability to increase service revenue through multi-trip work orders, and cut costs with tighter management of our inventory.
I self-implemented so the ability to quickly extend the package with flows was great.
Salesforce, sometimes when opening up a new case, can be slow. That is my only complaint.
Record every activity and calculate our daily, monthly and yearly performance which not only helps the management , but also helps in our personal growth in the channel.
The user experience from the field engineer side using the IPhone app our team has heard a lot of complaints on how the notification is not loud enough and where notifications are not seen.
I absolutely love Salesforce. Salesforce helps my work day go by with ease.
There are a lot of forms to fill out to get the software running correctly. 6 months in and we still are battling some bugs.
I particularly recommend for small and medium scale organizations to use this app which helps them economically and mentally also.
I strongly dislike that FSL's "Out of the Box" and extremely generic.
I love that there is virtually, even if our few field techs don't have internet.
Field Service Lightning has a beautiful interface for my team to find and schedule our field engineers to get to our customer sites.
Field Service Lighting is by far a great product. It keeps all my files separate and organized.
This includes our ability to increase service revenue through multi-trip work orders, and cut costs with tighter management of our inventory.
Simpro logo
4.2
128

Streamline operations. Increase profits. Grow your business.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    3.9
    Features
    4.0
    Customer support
    4.0
Pros and Cons from Simpro users   
avatar
+15
Customer support is the best. Nice to be able to talk to real people and have them remote in and help with issues.
Nothing we were sold or told would work ended up working. This has been an extremely disappointing, costly and frustrating experience with SimPro.
The software feels like just what the doctor ordered and we are very happy with the choice. The simPRO team has been rock solid, supportive, knowledgeable, and fun to work with from day 1.
On the accounting and estimating side of this software Simpro uses Margin percentage (Simpro calls it Gross Margin) and not Gross Margin dollars.
The software has been great and had performed as described. The integration team has been awesome as well.
Dealing with stock is extremely difficult and transferring Work notes and Technician notes over to another job if the Electrician has written in wrong job or cost centre.
Ease of use, overall a great product. Good support, smooth implementation.
Seems clunky and non-intuitive at first and training from SimPRO after the initial roll out is not complimentary and quite costly.
Support: Everyone on my team loves the fact that we can call and bug someone about this software and we are welcomed to do so.
I hate the fact that I cannot remove the ability by security group to download whatever is on the screen. This is a huge data info/sec problem.
Our overall experience has been good. The Simpro team provided good start up training, follow up and customer support.
The best part of the Simpro software is it’s ability to cover every stage of a project from the very first call or email to the final billing/payment and every step in between.
The implementation/set-up was essential in getting us up and running quickly and without the frustrations that can come with learning anything new. Our Implementation Consultant has been fantastic.
Simpro is a powerful platform and integrates very well with other financial software that we use. It allows for all departments in our company to work seamlessly together.
Many people in my office are visual learners and I think it's wonderful that there is on-site training on how to use the software.
Especially for someone like me that is not a technological person to begin with. Thanks to her and team SimPro is making our lives easier, cost efficient and dependable.
I appreciate all of the assistance we have received while implementing the simPro software.
We are hoping for continual development in the ease of use for tracking labor and time on the job, but overall, SimPRO does a great job of job cost management.
Customer support is the best. Nice to be able to talk to real people and have them remote in and help with issues.
Nothing we were sold or told would work ended up working. This has been an extremely disappointing, costly and frustrating experience with SimPro.
The software feels like just what the doctor ordered and we are very happy with the choice. The simPRO team has been rock solid, supportive, knowledgeable, and fun to work with from day 1.
On the accounting and estimating side of this software Simpro uses Margin percentage (Simpro calls it Gross Margin) and not Gross Margin dollars.
The software has been great and had performed as described. The integration team has been awesome as well.
Dealing with stock is extremely difficult and transferring Work notes and Technician notes over to another job if the Electrician has written in wrong job or cost centre.
Ease of use, overall a great product. Good support, smooth implementation.
Seems clunky and non-intuitive at first and training from SimPRO after the initial roll out is not complimentary and quite costly.
Support: Everyone on my team loves the fact that we can call and bug someone about this software and we are welcomed to do so.
I hate the fact that I cannot remove the ability by security group to download whatever is on the screen. This is a huge data info/sec problem.
Our overall experience has been good. The Simpro team provided good start up training, follow up and customer support.
The best part of the Simpro software is it’s ability to cover every stage of a project from the very first call or email to the final billing/payment and every step in between.
The implementation/set-up was essential in getting us up and running quickly and without the frustrations that can come with learning anything new. Our Implementation Consultant has been fantastic.
Simpro is a powerful platform and integrates very well with other financial software that we use. It allows for all departments in our company to work seamlessly together.
Many people in my office are visual learners and I think it's wonderful that there is on-site training on how to use the software.
Especially for someone like me that is not a technological person to begin with. Thanks to her and team SimPro is making our lives easier, cost efficient and dependable.
I appreciate all of the assistance we have received while implementing the simPro software.
We are hoping for continual development in the ease of use for tracking labor and time on the job, but overall, SimPRO does a great job of job cost management.
Customer support is the best. Nice to be able to talk to real people and have them remote in and help with issues.
Nothing we were sold or told would work ended up working. This has been an extremely disappointing, costly and frustrating experience with SimPro.
The software feels like just what the doctor ordered and we are very happy with the choice. The simPRO team has been rock solid, supportive, knowledgeable, and fun to work with from day 1.
On the accounting and estimating side of this software Simpro uses Margin percentage (Simpro calls it Gross Margin) and not Gross Margin dollars.
The software has been great and had performed as described. The integration team has been awesome as well.
Dealing with stock is extremely difficult and transferring Work notes and Technician notes over to another job if the Electrician has written in wrong job or cost centre.
Ease of use, overall a great product. Good support, smooth implementation.
Seems clunky and non-intuitive at first and training from SimPRO after the initial roll out is not complimentary and quite costly.
Support: Everyone on my team loves the fact that we can call and bug someone about this software and we are welcomed to do so.
I hate the fact that I cannot remove the ability by security group to download whatever is on the screen. This is a huge data info/sec problem.
Our overall experience has been good. The Simpro team provided good start up training, follow up and customer support.
The best part of the Simpro software is it’s ability to cover every stage of a project from the very first call or email to the final billing/payment and every step in between.
The implementation/set-up was essential in getting us up and running quickly and without the frustrations that can come with learning anything new. Our Implementation Consultant has been fantastic.
Simpro is a powerful platform and integrates very well with other financial software that we use. It allows for all departments in our company to work seamlessly together.
Many people in my office are visual learners and I think it's wonderful that there is on-site training on how to use the software.
Especially for someone like me that is not a technological person to begin with. Thanks to her and team SimPro is making our lives easier, cost efficient and dependable.
I appreciate all of the assistance we have received while implementing the simPro software.
We are hoping for continual development in the ease of use for tracking labor and time on the job, but overall, SimPRO does a great job of job cost management.
inFlow Inventory logo
4.6
453

All-in-one inventory management software for small business.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.3
    Customer support
    4.6
Pros and Cons from inFlow Inventory users   
+15
We love the showroom and have recently just reached out to customers giving them access. We also just love the GUI and how intuitive it is.
This has on a number of occasions caused me to inadvertently overcharge customers, and is extremely embarrassing when it's they who notice it first and think I'm trying to "pull a fast one" on them.
It's very powerful and affordable for small businesses. Plus their customer service team is one of the best I have experienced.
Iphone app missing some functionality. Missing possibilty for sub-sub location.
Customer service is always excellent and any issues we have had have been resolved quickly and with a friendly manner. We are looking forward to the new version with the Magneto integration.
Had a problem with my computer because of a security update, which caused my inflow to stop working.
InFlow is one of the best inventory management softwares available. I have tried several but the ease of use both in navigation and application is great.
With no long term contracts or dishonest sales tactics you have nothing to lose.
The price is excellent for the capabilities it contains.
Searching is great and user interface is easy to use. Very easy to find what I am looking for quickly.
The inflow showroom is amazing. The customers can actually see what they are purchasing.
Ease of purchase, ease of installation and relatively easy to set up and start using.
Much more user friendly and reliable than quickbooks.
The input of data is simple, so I have all my customer information. The reporting is excellent, so I can find out stock, costs, sales etc at the touch of a button.
Flows with our business, great product for any business, integration with Xero required.
I have a small business with several products. I find the inventory control easy and useful.
Customer service is top notch. A lot of reports, can build customer reports if needed.
The ability to track the progress of orders. Being able to see, on the order itself, if the item for the order is already on order, needs to be ordered, etc.
We love the showroom and have recently just reached out to customers giving them access. We also just love the GUI and how intuitive it is.
This has on a number of occasions caused me to inadvertently overcharge customers, and is extremely embarrassing when it's they who notice it first and think I'm trying to "pull a fast one" on them.
It's very powerful and affordable for small businesses. Plus their customer service team is one of the best I have experienced.
Iphone app missing some functionality. Missing possibilty for sub-sub location.
Customer service is always excellent and any issues we have had have been resolved quickly and with a friendly manner. We are looking forward to the new version with the Magneto integration.
Had a problem with my computer because of a security update, which caused my inflow to stop working.
InFlow is one of the best inventory management softwares available. I have tried several but the ease of use both in navigation and application is great.
With no long term contracts or dishonest sales tactics you have nothing to lose.
The price is excellent for the capabilities it contains.
Searching is great and user interface is easy to use. Very easy to find what I am looking for quickly.
The inflow showroom is amazing. The customers can actually see what they are purchasing.
Ease of purchase, ease of installation and relatively easy to set up and start using.
Much more user friendly and reliable than quickbooks.
The input of data is simple, so I have all my customer information. The reporting is excellent, so I can find out stock, costs, sales etc at the touch of a button.
Flows with our business, great product for any business, integration with Xero required.
I have a small business with several products. I find the inventory control easy and useful.
Customer service is top notch. A lot of reports, can build customer reports if needed.
The ability to track the progress of orders. Being able to see, on the order itself, if the item for the order is already on order, needs to be ordered, etc.
We love the showroom and have recently just reached out to customers giving them access. We also just love the GUI and how intuitive it is.
This has on a number of occasions caused me to inadvertently overcharge customers, and is extremely embarrassing when it's they who notice it first and think I'm trying to "pull a fast one" on them.
It's very powerful and affordable for small businesses. Plus their customer service team is one of the best I have experienced.
Iphone app missing some functionality. Missing possibilty for sub-sub location.
Customer service is always excellent and any issues we have had have been resolved quickly and with a friendly manner. We are looking forward to the new version with the Magneto integration.
Had a problem with my computer because of a security update, which caused my inflow to stop working.
InFlow is one of the best inventory management softwares available. I have tried several but the ease of use both in navigation and application is great.
With no long term contracts or dishonest sales tactics you have nothing to lose.
The price is excellent for the capabilities it contains.
Searching is great and user interface is easy to use. Very easy to find what I am looking for quickly.
The inflow showroom is amazing. The customers can actually see what they are purchasing.
Ease of purchase, ease of installation and relatively easy to set up and start using.
Much more user friendly and reliable than quickbooks.
The input of data is simple, so I have all my customer information. The reporting is excellent, so I can find out stock, costs, sales etc at the touch of a button.
Flows with our business, great product for any business, integration with Xero required.
I have a small business with several products. I find the inventory control easy and useful.
Customer service is top notch. A lot of reports, can build customer reports if needed.
The ability to track the progress of orders. Being able to see, on the order itself, if the item for the order is already on order, needs to be ordered, etc.
Odoo  logo

Odoo

4.1
783

Full Suite of Integrated Business Apps

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.0
    Features
    4.1
    Customer support
    3.7
Pros and Cons from Odoo users   
avatar
avatar
avatar
+15
We are implementing the Odoo software and the customer service is amazing. Our team leader, she is extremely helpful and intelligent, asking all the right questions to serve our specific needs.
Many errors in Multi Company, bad interface between electronic accounting from México and multicompany functionality. Hard to develop reports, the product need a similar as Crystal Reports from SAP.
It's great to work and develop on Odoo, it's impressive how fast odoo is growing. Maybe is good to create LTS release for big customer to have more than 3 year of support.
Oh well, it can but then you suddenly need to pay their consultants to have it custom build for you. For everything they start saying you need to pay and pay and pay.
This is a great program for usage in terms of getting all aspects of your business together in terms of important platforms like inventories etc.
The customer support is very bad and we are wasting a lot of time.
The mainly most attractive feature is it's opensource. Apart from this helps you to setup your all type of scaled organisation and the customisation is very easy.
Very poor support of partners. Very bad deep understanding of overall solution in odoo (as main provider).
Grsphics and web interface is awesome, installation is easier, customization can be made. Secure and remotely access, available in SAas and local server, even can be installed on your domain.
We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1.
We were looking for a user friendly and usable solution for CRMso far we are happy.
Great Software Best balance between cost & functionality.
You can quickly add a new module and remove unnecessary. Compared to SAP, the platform is simply superb.
Odoo is very good, practical and easy to use ERP software. Easy customization that fulfils every clients' organizational needs.
Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME.
The fully integration is really great. Not needed to use other software.
The way everything works together via API is astounding. I can't say enough about how flexible this software is.
It's an all in one product that has everything you need to manage the business. It's a complete solution at a low cost.
We are implementing the Odoo software and the customer service is amazing. Our team leader, she is extremely helpful and intelligent, asking all the right questions to serve our specific needs.
Many errors in Multi Company, bad interface between electronic accounting from México and multicompany functionality. Hard to develop reports, the product need a similar as Crystal Reports from SAP.
It's great to work and develop on Odoo, it's impressive how fast odoo is growing. Maybe is good to create LTS release for big customer to have more than 3 year of support.
Oh well, it can but then you suddenly need to pay their consultants to have it custom build for you. For everything they start saying you need to pay and pay and pay.
This is a great program for usage in terms of getting all aspects of your business together in terms of important platforms like inventories etc.
The customer support is very bad and we are wasting a lot of time.
The mainly most attractive feature is it's opensource. Apart from this helps you to setup your all type of scaled organisation and the customisation is very easy.
Very poor support of partners. Very bad deep understanding of overall solution in odoo (as main provider).
Grsphics and web interface is awesome, installation is easier, customization can be made. Secure and remotely access, available in SAas and local server, even can be installed on your domain.
We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1.
We were looking for a user friendly and usable solution for CRMso far we are happy.
Great Software Best balance between cost & functionality.
You can quickly add a new module and remove unnecessary. Compared to SAP, the platform is simply superb.
Odoo is very good, practical and easy to use ERP software. Easy customization that fulfils every clients' organizational needs.
Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME.
The fully integration is really great. Not needed to use other software.
The way everything works together via API is astounding. I can't say enough about how flexible this software is.
It's an all in one product that has everything you need to manage the business. It's a complete solution at a low cost.
We are implementing the Odoo software and the customer service is amazing. Our team leader, she is extremely helpful and intelligent, asking all the right questions to serve our specific needs.
Many errors in Multi Company, bad interface between electronic accounting from México and multicompany functionality. Hard to develop reports, the product need a similar as Crystal Reports from SAP.
It's great to work and develop on Odoo, it's impressive how fast odoo is growing. Maybe is good to create LTS release for big customer to have more than 3 year of support.
Oh well, it can but then you suddenly need to pay their consultants to have it custom build for you. For everything they start saying you need to pay and pay and pay.
This is a great program for usage in terms of getting all aspects of your business together in terms of important platforms like inventories etc.
The customer support is very bad and we are wasting a lot of time.
The mainly most attractive feature is it's opensource. Apart from this helps you to setup your all type of scaled organisation and the customisation is very easy.
Very poor support of partners. Very bad deep understanding of overall solution in odoo (as main provider).
Grsphics and web interface is awesome, installation is easier, customization can be made. Secure and remotely access, available in SAas and local server, even can be installed on your domain.
We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1.
We were looking for a user friendly and usable solution for CRMso far we are happy.
Great Software Best balance between cost & functionality.
You can quickly add a new module and remove unnecessary. Compared to SAP, the platform is simply superb.
Odoo is very good, practical and easy to use ERP software. Easy customization that fulfils every clients' organizational needs.
Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME.
The fully integration is really great. Not needed to use other software.
The way everything works together via API is astounding. I can't say enough about how flexible this software is.
It's an all in one product that has everything you need to manage the business. It's a complete solution at a low cost.
Visual Planning logo
4.6
38

Resource management, scheduling, & planning software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Visual Planning users   
avatar
+10
We are pleased that what we thought we were buying is what we ended up with as our end product. Overall we are very pleased.
While it is a good thing, so an outsider/average user it can be confusing or intimidating.
Overall, a great experience with Visual Planning. From implementation, to customization, training, support - it's all great and the platform helps us run much more efficiently than we were previously.
Initial setup and customization require a bit of time and effort which can be a hurdle for small businesses or teams with limited resources.
Visual Planning is a perfect project management platform which helps to improve collaboration.
It isn't a 2 minute setup, which won't work too well for small businesses, as it front loads some of the costs.
During the development and implementation phases , we had superb customer service from Oakfield Software. They were always on hand , either via email or on the phone We could not fault them.
Very friendly for dev/admin teams. Technical product Support is very good.
The flexibility is the best feature. We can easily create views and displays and customize the software.
It is now easier to 'see' the key data, manage it and share it, making it highly valuable for the business and allowing us to operate efficiently and effectively.
I like how flexible the tool is when is comes to configurating the options needed. It is also really easy to use.
Visual Planning software is user-frienly. It is very easy to start using it, and easy to learn how to navigate through it.
We have a lot of projects to manage and equipment as well. VP really helps make it all work together without the complexity of other tools.
We are pleased that what we thought we were buying is what we ended up with as our end product. Overall we are very pleased.
While it is a good thing, so an outsider/average user it can be confusing or intimidating.
Overall, a great experience with Visual Planning. From implementation, to customization, training, support - it's all great and the platform helps us run much more efficiently than we were previously.
Initial setup and customization require a bit of time and effort which can be a hurdle for small businesses or teams with limited resources.
Visual Planning is a perfect project management platform which helps to improve collaboration.
It isn't a 2 minute setup, which won't work too well for small businesses, as it front loads some of the costs.
During the development and implementation phases , we had superb customer service from Oakfield Software. They were always on hand , either via email or on the phone We could not fault them.
Very friendly for dev/admin teams. Technical product Support is very good.
The flexibility is the best feature. We can easily create views and displays and customize the software.
It is now easier to 'see' the key data, manage it and share it, making it highly valuable for the business and allowing us to operate efficiently and effectively.
I like how flexible the tool is when is comes to configurating the options needed. It is also really easy to use.
Visual Planning software is user-frienly. It is very easy to start using it, and easy to learn how to navigate through it.
We have a lot of projects to manage and equipment as well. VP really helps make it all work together without the complexity of other tools.
We are pleased that what we thought we were buying is what we ended up with as our end product. Overall we are very pleased.
While it is a good thing, so an outsider/average user it can be confusing or intimidating.
Overall, a great experience with Visual Planning. From implementation, to customization, training, support - it's all great and the platform helps us run much more efficiently than we were previously.
Initial setup and customization require a bit of time and effort which can be a hurdle for small businesses or teams with limited resources.
Visual Planning is a perfect project management platform which helps to improve collaboration.
It isn't a 2 minute setup, which won't work too well for small businesses, as it front loads some of the costs.
During the development and implementation phases , we had superb customer service from Oakfield Software. They were always on hand , either via email or on the phone We could not fault them.
Very friendly for dev/admin teams. Technical product Support is very good.
The flexibility is the best feature. We can easily create views and displays and customize the software.
It is now easier to 'see' the key data, manage it and share it, making it highly valuable for the business and allowing us to operate efficiently and effectively.
I like how flexible the tool is when is comes to configurating the options needed. It is also really easy to use.
Visual Planning software is user-frienly. It is very easy to start using it, and easy to learn how to navigate through it.
We have a lot of projects to manage and equipment as well. VP really helps make it all work together without the complexity of other tools.
UpKeep logo

UpKeep

4.6
1.3K

Asset Operations Management Software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.7
Pros and Cons from UpKeep users   
+15
Upkeep is great at helping us compile our facility management information in one central location that is easily accessible to different users in ways that are suitable for them.
In some areas there are connection issues with no or limited internet/phone signals. This is an issue when uploading and even some data as been lost.
The tracking for the work orders is super convenient and thorough and allows for reporting to be super easy and helps track problem areas or where money should be spent.
I have to admit, sometimes the error is on our end and it is going to junk mail.
This software is a fantastic tool for monitoring assets, organizing work orders, and preparing your squad's schedule.
It has been difficult to learn the use of upkeep. I believe that a mandatory intro training should be required when a new user is to use upkeep.
This software is easy to use and makes organizing and scheduling maintenance easy. I especially like the request portal so that tenants can submit requests directly for approval.
In general, we had some problems when using and extracting all its content. It was a little chaotic to start using the software and it took a long time to learn.
Upkeep seems great for keeping track of and performing maintenance on large assets that your company may have (think of treadmills, cars or other big ticket items).
The ease of navigation compared to more complex programs like Maximo or SAP makes this a very user friendly CMMS software.
The software is going to be a big help later on, with the reports feature, showing how much time and money is invested into a piece of equipment or asset.
Great for businesses that are looking to keep track of larger value assets. It’s simple to use and scale across the organization.
Overall the system is easy to use. I like that there is an easy way to put in orders for maintenance and I can see where we are in the process.
So far just using the free trial version to see how the employee's like it for ease of implementing a work order.
Both the app and website have worked flawlessly so far. Customer support is very friendly with quick response times.
It’s pretty easy to use and has powerful work order features which integrates well with an existing processes.
Good customer service, always quickly responsive.
It has all of the components of a modern application that you would want including an integrated communication system and the ability to leverage your existing email system as well.
Upkeep is great at helping us compile our facility management information in one central location that is easily accessible to different users in ways that are suitable for them.
In some areas there are connection issues with no or limited internet/phone signals. This is an issue when uploading and even some data as been lost.
The tracking for the work orders is super convenient and thorough and allows for reporting to be super easy and helps track problem areas or where money should be spent.
I have to admit, sometimes the error is on our end and it is going to junk mail.
This software is a fantastic tool for monitoring assets, organizing work orders, and preparing your squad's schedule.
It has been difficult to learn the use of upkeep. I believe that a mandatory intro training should be required when a new user is to use upkeep.
This software is easy to use and makes organizing and scheduling maintenance easy. I especially like the request portal so that tenants can submit requests directly for approval.
In general, we had some problems when using and extracting all its content. It was a little chaotic to start using the software and it took a long time to learn.
Upkeep seems great for keeping track of and performing maintenance on large assets that your company may have (think of treadmills, cars or other big ticket items).
The ease of navigation compared to more complex programs like Maximo or SAP makes this a very user friendly CMMS software.
The software is going to be a big help later on, with the reports feature, showing how much time and money is invested into a piece of equipment or asset.
Great for businesses that are looking to keep track of larger value assets. It’s simple to use and scale across the organization.
Overall the system is easy to use. I like that there is an easy way to put in orders for maintenance and I can see where we are in the process.
So far just using the free trial version to see how the employee's like it for ease of implementing a work order.
Both the app and website have worked flawlessly so far. Customer support is very friendly with quick response times.
It’s pretty easy to use and has powerful work order features which integrates well with an existing processes.
Good customer service, always quickly responsive.
It has all of the components of a modern application that you would want including an integrated communication system and the ability to leverage your existing email system as well.
Upkeep is great at helping us compile our facility management information in one central location that is easily accessible to different users in ways that are suitable for them.
In some areas there are connection issues with no or limited internet/phone signals. This is an issue when uploading and even some data as been lost.
The tracking for the work orders is super convenient and thorough and allows for reporting to be super easy and helps track problem areas or where money should be spent.
I have to admit, sometimes the error is on our end and it is going to junk mail.
This software is a fantastic tool for monitoring assets, organizing work orders, and preparing your squad's schedule.
It has been difficult to learn the use of upkeep. I believe that a mandatory intro training should be required when a new user is to use upkeep.
This software is easy to use and makes organizing and scheduling maintenance easy. I especially like the request portal so that tenants can submit requests directly for approval.
In general, we had some problems when using and extracting all its content. It was a little chaotic to start using the software and it took a long time to learn.
Upkeep seems great for keeping track of and performing maintenance on large assets that your company may have (think of treadmills, cars or other big ticket items).
The ease of navigation compared to more complex programs like Maximo or SAP makes this a very user friendly CMMS software.
The software is going to be a big help later on, with the reports feature, showing how much time and money is invested into a piece of equipment or asset.
Great for businesses that are looking to keep track of larger value assets. It’s simple to use and scale across the organization.
Overall the system is easy to use. I like that there is an easy way to put in orders for maintenance and I can see where we are in the process.
So far just using the free trial version to see how the employee's like it for ease of implementing a work order.
Both the app and website have worked flawlessly so far. Customer support is very friendly with quick response times.
It’s pretty easy to use and has powerful work order features which integrates well with an existing processes.
Good customer service, always quickly responsive.
It has all of the components of a modern application that you would want including an integrated communication system and the ability to leverage your existing email system as well.
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Positive Reviews
Rating Breakdown
    Value for money
    4.0