Ross Keating's profile

Ross Keating

Ross Keating verified_user

Helping businesses to harvest customers to grow sales through Customer Retention, Social Selling & CRM strategies.
Brisbane, Australia
Member since 15th of October, 2015
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My bio

Are you an executive or business owner of an established business who wants to? • Turn more customers into repeat profitable customers • Increase revenue through improved sales and business performance • Maximise the benefits of sales & marketing via social media I help businesses which are doing OK but want to grow sales and profits by showing them how to: • increase customer retention and loyalty using customer relationship management (CRM) strategies • increase the effectiveness of their marketing strategies with Inside Sales & Social Selling strategies • harvest sales from their existing databases I help you achieve your business’ goals and objectives to use this formula: Vision + Strategy + People + Process + Technology = Goals & Objectives Achieved The best part is this reveals hidden revenue streams and profits. Companies hire me for three reasons: 1. In-depth knowledge of sales & customer relationship management (CRM) strategies & tactics 2. my experience in implementing strategies, processes and technology in a wide variety of businesses, nationally and internationally 3. Ability to look across an organisation and ask the hard questions to ensure maximum benefits are gained I have managed sales teams, the development, implementation and sales of customer relationship management (CRM) software and strategies internationally. I have also held responsibility for retention & sales to 40,000+ customers. Held management responsibility for $36 million in sales, national and internationally, through direct and wholesale distribution channels. Industries served: • Product & service wholesale • Professional services • Financial services • Tourism &Travel • Recruitment • Commercial and residential services • Electronics (Wholesale and retail) • Fitness industry Please continue to read my LinkedIn profile and then when you are ready please contact me on +61 416 629 509 or ross.keating@dawnbds.com.au

Areas of expertise
Areas of expertise are based on top categories of reviewed apps.
Contact details
Twitter
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Skype
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Website
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Company

Dawn Business Development Services

Management Consulting
myself only
Self Employed

Current position

The Client Orchardist
Since September 2005
Brisbane, Australia

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File syncing, storage & sharing platform
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Email and advertising marketing automation platform
Nimble Reviews
Contact management & social relationship software
No apps.
Nimble Reviews
Contact management & social relationship software

Nimble - Easy to Use, Awesome features  starstarstarstarstar  2015-06-21

I use Nimble for the usual CRM features, lists, opportunities, Email, follow-ups. However, the key benefit for me is the ability to see contact's details in one place, see and send emails from within Nimble. See and share social media posts by person and more. Including scheduling. The really awesome feature is the new Nimble Smart App for Browsers. I'm Chrome a lot particularly in social media. The ability to highlight a person's name then Nimble builds a profile before your eyes based on their on-line presence is so useful and time saving. Then, I can add them to Nimble on the click of a button and edit the details. No need to open Nimble. Then, I can send them a message or add a note, task or opportunity. Again without going into Nimble itself. You can also do similar stuff from within Hootesuite. Nimble is so good at helping you build contact relationships in real time. It saves time because you can access so much from your browser or within Nimble itself. It has lots of connections. Nimble is a really great CRM if you want standard CRM features plus interactivity through social media.

 Pros

Simple to set-up Intuitive to use "Today Page" gives you the quick of what is happening and what needs to happen. Nimble Smart App for Browsers Ability to add customise fields Mobile app useful when on the road.

 Cons

Email is a little basic for formatting. Lack of link to Outlook Calendar Can't crate a report on Birthdays even they are displayed Can't set contacts as private. Despite these points I highly recommend Nimble for people wanting to proactively build relationships bases on the fullest possible information yet still use standard CRM features.

Rating breakdown

starstarstarstarstar  Value for money
starstarstarstarstar  Ease of use
starstarstarstarstar  Customer support

Time used

1-2 years

No ratings yet.


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