Senior Manager, Content Marketing
Since July 2015
Greater New York City Area
Influitive is a tool and platform for Advocacy, but I actually think it is so much more. The overall value of the platform is HUGE. It's not just for Advocacy: it's for marketing, customer success, product development and sales. Through Influitive, we have been able to build a smart and strategic customer engagement strategy that has had a GIANT impact on our organizational goals. We had been doing "Community" development for a long time, but we had never had been able to measure the impact on our organization, or enable our advocates to drive our business goals forward, or reward them for their HUGE efforts in organizing events, speaking at conferences or referring customers. The platform is very smart and very customer-centric and the company's support and consulting is second to none. It's one of the BEST onboarding experiences I've ever had and I truly feel like the company cares about my success. There's nothing better than that!
Platform that is designed around the customer, excellent support, consulting & onboarding, easy to engage your community in a number of way, and a great community of users.
The initial setup of the platform takes a lot of work. It was a huge 30-60 day investment in launching the program. It has payed back in value but it did take a lot of time to set up! Otherwise, nothing at ALL. I love the product and the team and I've been able to have a huge impact on my organization through this program
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Less than 6 months
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