rachael cameron's profile

rachael cameron

rachael cameron verified_user

Australia & New Zealand Payroll Officer at Magic Memories
Otago & Southland, New Zealand
Member since 10th of November, 2016
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Company

Magic Memories

Leisure & Travel
1001-5000
Privately Held

Current position

Australia & New Zealand Payroll officer
Since June 2014

Deputy Reviews
Staff Scheduling, Time & Attendance (Time Clock) & More
No apps.
Deputy Reviews
Staff Scheduling, Time & Attendance (Time Clock) & More

Outstanding Customer Support  starstarstarstarstar_border  2016-11-10

Since implementing deputy towards the end of 2015 in our business, I have worked closely with Jake and Joseph on making the system work with ease and ensure we are using the system to its potential. Our business has a high turnover of transient employees who work varied hours and days of work which makes it hard for our managers to roster efficiently. The team at Deputy have worked with us to add custom features which can help with our daily struggles in turn saving us time and money by being able to roster effectively and ensure we are being compliant at each step. As the Payroll officer for our Australian and New Zealand region, Deputy have allowed me to streamline the fortnightly payroll process. Removed the need for any manual inputting, in turn ensuring we have time for quality checks, within our limited time constraints on payroll day. We are a fast paced business and this system works extremely well for our managers creating and publishing the rosters, as well as confirming timesheets.

 Pros

Worked closely with our team to add additional features required Fast response time Realistic time-frames Great problem solving skills, and solutions Helps with rostering efficiently, Forecast of costs, Ensures Compliance Reporting functions Payroll inputting has reduced from 1.5 days to 1Hrs due to new seamless payroll integration New upgrade of system is more user friendly and responsive

 Cons

More updates on system features/upgrades to come More training for Support staff on system set up Doesn't do 'Modern award' interpretation. Although we have now got the system to interpret the Award this was a lot of custom features we worked with the Development team on.

Rating breakdown

starstarstarstarstar  Value for money
starstarstarstarstar_border  Ease of use
starstarstarstarstar  Features
starstarstarstarstar  Customer support

Time used

1-2 years

Frequency of use

Daily

Likelihood to recommend

8/10

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