As a professional technical writer, I have worked for some of the best companies in the USA and overseas. These include, Bank of America, Bank of New York, Morgan Stanley, Black Rock Financial, JP Morgan Chase, IBM Research, Reuters, Hewlett-Packard Singapore, Creative Labs, Singapore Telecoms, Hospital Corporation of America, Dover Elevator Systems and Sanyo Manufacturing.
Whether creating software or hardware manuals, user guides, reference manuals, run books, training literature, online help or process and procedures, it’s what I do best—write usable, task-oriented documentation that helps the reader learn--quickly, efficiently and effectively.
As a sleeves rolled-up professional technical writer, I can develop documentation from concept to completion. I have patience, persistence and technical savvy and work well with programmers, engineers and management. I am experienced in developing both electronic and printed documents.
I have energy, initiative and passion for my profession. I can define documentation strategy and deliver top-notch documents that help sell a company's product, reduce customer support calls, increase productivity and enhance client relationships.
As a military-trained electronics technician I have combined my journalism degree for 15 years of successful technical writing experience.