John Thomas's profile

John Thomas

John Thomas

Project Manager at GSK
India
Member since 14th of July, 2018
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Areas of expertise
No apps have been reviewed yet.
Contact details
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Website
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Company

GSK

Pharmaceuticals
10001+
Public Company
GSK

Current position

Project Manager
Since March 2015
Mumbai Area, India

Aircall Reviews
Phone system for support and sales teams
amoCRM Reviews
Messenger-based sales tool for SMBs and entrepreneurs
Asana Reviews
Project and work management for teams of all sizes.
Box Reviews
Secure Content and File Sharing. Free Cloud Storage.
Calamari Reviews
Modern HR, online leave and attendance tracking
Cisco WebEx Reviews
Voice and video conferencing with screen sharing
Dropbox Reviews
File syncing, storage & sharing platform
G Suite Reviews
Collaboration app suite for teams
Google Drive Reviews
Cloud storage and backup for files, photos, docs, and more
HipChat Reviews
Team communication built for business.
HubSpot Marketing Reviews
All in one inbound marketing platform
JIRA Software Reviews
Project & Issue Tracking Software - See why we're #1!
JotForm Reviews
Robust forms that work anywhere
Keeper for Business Reviews
Secure password management and digital vault.
LinkedIn Reviews
Get the most from your professional network
LiveAgent Reviews
Great customer service starts with better help desk software
LiveChat Reviews
Premium Customer Service Software for Live Chat & Help Desk
Mailchimp Reviews
Email and advertising marketing automation platform
mHelpDesk Reviews
Win more jobs and grow your business with mHelpDesk!
Nimble Reviews
Contact management & social relationship software
Okta Reviews
On-demand identity & access management for enterprise
PayPal Reviews
Global eCommerce platform for businesses of all sizes
Pipedrive Reviews
CRM built by salespeople, for salespeople
ProWorkflow Reviews
Project Management & Time Tracking For Teams Of Any Size.
SALESmanago Reviews
The #1 All-in-one Marketing Automation Platform for SMB
SharePoint Reviews
Collaboration & content management platform
Shopify Reviews
Everything you need to sell anywhere. Trusted by 160k stores
Slack Reviews
A single place for team communication and workflows
TeamViewer Reviews
Remote support, remote access & online meetings software
Whatfix Reviews
Accelerate Digital Adoption
Xero Reviews
Accounting Software for SMBs
Zendesk Reviews
Cloud customer service software
Zoho CRM Reviews
CRM software that helps you sell smarter, better, faster.
No apps.
Aircall Reviews
Phone system for support and sales teams

Aircall and Piprdive combination do the job for me  starstarstarstarstar_border  2018-10-09

 Pros

Aircall integrates seamlessly with Pipedive to make our groups task easier. The phone numbers extracted through pipedrive email marketing campaigns are fed to Aircall and our phone markering people will take the charge at this point. Aircall has a great advantage that it works very well on the phone app which we never need a phone number to make the call. It cheaper as well compared to the services it offers.

 Cons

Aircall is the app in which I daily use that gives most minutes of downtime everyday. The mobile app sometimes fails to send out sound notifications even when the sound setting are set correctly.

Rating breakdown

starstarstarstarstar_border  Value for money
starstarstarstarstar  Ease of use
starstarstarstarstar_border  Features

Time used

2+ years

Frequency of use

Daily

Likelihood to recommend

9/10

LiveChat Reviews
Premium Customer Service Software for Live Chat & Help Desk

A great app to chat with customers who visit our website  starstarstarstarstar_border  2018-10-09

 Pros

Livechat just enables the feature that gives us an ability to chat with people who visits our website in real time. This ensures no customer might leave our website with any kind of doubts. The facility that the chat agent can initiate a chat is always good as the customer will think when seeing we initiate chat that we are interested in doing business with them and they will also feel like we are there for any kind of help. Live chat is the best option for websites that mainly sells products.

 Cons

If we add another chat agent to the existing pool, it takes few minutes to get it updated on the page where customers see the new agent's name as well. I think a hard refresh of the app will do the job for you in this case.

Rating breakdown

starstarstarstarstar_border  Ease of use
starstarstarstarstar  Features

Time used

2+ years

Frequency of use

Daily

Likelihood to recommend

8/10

Nimble Reviews
Contact management & social relationship software

I just started using this CRM and looking good so far  starstarstarstarstar_border  2018-10-09

 Pros

I started using this CRM during the beginning of this year and it's been a nice experience so far. It integrates very fine with Gsuite and I needed only that integration so never checked any other email services yet. It automates email campaigns like a pro and never have to worry about managing the contacts. Once entered in to Nimble it will be safe for ever.

 Cons

The overall look of the dashboard and the platform as a whole is not attractive enough. It seems sometimes like few options are not easily viewable on the dashboard.

Rating breakdown

starstarstarstarstar_border  Value for money
starstarstarstarstar_border  Ease of use
starstarstarstarstar  Features

Time used

6-12 months

Frequency of use

Daily

Likelihood to recommend

8/10

PayPal Reviews
Global eCommerce platform for businesses of all sizes

No alternates are as good as PayPal  starstarstarstarstar_border  2018-10-07

 Pros

There are lot of applications that provide services similar to Paypal, but none of them are reliable and fast enough in transferring funds overseas. PayPal uses very secured methods to keep the user payment information secure. The one click payment feature saves lot of time. Invoicing templates are very useful and I never have to worry about creating my own invoice as the templates were more than enough.

 Cons

The exchange rate for one USD now is 3 INR less than the cheque rate and the exchange rates provided by other apps like Pioneer, Payza.

Rating breakdown

starstarstarstar_borderstar_border  Value for money
starstarstarstarstar  Ease of use
starstarstarstarstar_border  Features

Time used

2+ years

Frequency of use

Daily

Likelihood to recommend

8/10

Cisco WebEx Reviews
Voice and video conferencing with screen sharing

Just need one chrome extension start conferencing online  starstarstarstarstar_border  2018-10-07

 Pros

Cisco WebEx doesn't want users to install heavy application son to their computers but just a google chrome plugin will do the job. The sound and video quality was just excellent and never lags in between as well. It works most of time without any downtime. The video and audio recording feature is very advanced and the output file can be easily downloaded to PC or upload to cloud instantly after the call. The screen sharing feature is just another great pluspoint of this app.

 Cons

There is no universal time format available just the Western time format is followed. The format of the recorded video file can't be played with VLC and similar and needs a separate video converter to play the video.

Rating breakdown

starstarstarstarstar  Ease of use
starstarstarstarstar  Features

Time used

2+ years

Frequency of use

Daily

Likelihood to recommend

8/10

Toggl Reviews
Simple time tracking

Toggl uses the best time tracking techniques and technlogy  starstarstarstarstar_border  2018-10-07

 Pros

Affordable for freelancing workers and startups to monitor everything going though here and there. We can track time at certain points of a given project and can analyse how productive are the employees in the real time. It produce reports very accurately and hence accounting works are also easy as the format is universal. I can manage multiple projects at the same time and can toggle though projects easily.

 Cons

It doesn't integrate with Google Calendar and hence project timings should be manually entered. There is no offline tracking feature which makes it difficult to track the time if the PC is offline.

Rating breakdown

starstarstarstarstar_border  Ease of use
starstarstarstarstar_border  Features

Time used

1-2 years

Frequency of use

Daily

Likelihood to recommend

7/10

TeamViewer Reviews
Remote support, remote access & online meetings software

I am very thankful to teamviewer for saving huge amount of my time  starstarstarstarstar_border  2018-10-07

 Pros

TeamViewer without any doubt is the one and only application that allows remote control over all the platforms. It even has a Linux based client application which makes it easier to connect even to high end servers remotely. We explained initial project steps to our new team at another location through a video conference together with TeamViewer. While the both sides video is playing live, we used the conference room PC to control the projector and play slides rather than just screen sharing. The team said it was just like a physical meeting they had at their office. That's the power of TeamViewer.

 Cons

Teamviewer lags in between when the inbuilt chat system is used and when the cursor is moved across the main panel. If the Keyboard and mouse attached to the PC is kept aside with out using for sometime, TeamViewer will work nicely.

Rating breakdown

starstarstarstarstar  Value for money
starstarstarstarstar_border  Ease of use
starstarstarstarstar  Features

Time used

2+ years

Frequency of use

Other

Likelihood to recommend

8/10

Lucidchart Reviews
Diagramming done right.

Great companion for Flowcharting needs.  starstarstarstarstar_border  2018-10-07

 Pros

We need diagrammatic explanations for most of our projects and I always instruct my associates to use Lucidchart to create diagrams very easily. Lucidchart makes it a fun to create complex diagrams with the help of FAQs and forums. I love using Lucidchart and my subordinates say they also love the simplicity of this app.

 Cons

Online collaborations lag sometimes in between when the number of live users are more than 5 I think. It doesn't sync the changes instantly sometimes and needs a refresh to see all the changes in place.

Rating breakdown

starstarstarstarstar  Ease of use
starstarstarstarstar_border  Features
starstarstarstarstar_border  Customer support

Time used

2+ years

Frequency of use

Other

Likelihood to recommend

7/10

Google Drive Reviews
Cloud storage and backup for files, photos, docs, and more

Google drive is a combination of everything Google offers as cloud service  starstarstarstarstar_border  2018-10-07

 Pros

Google drive is another Google's successful product. It actually combines Google sheets, google docs, Google slides etc.. We can upload up to 15GB for free with all these programs combined plus Gmail. There is always an indication on the left hand bottom side on how much memory we used so far. 15 GB is what Google offers without any monthly subscription. It is well worth each penny even if we decide to pay for 100 GB or even 1 TB monthly.

 Cons

The greatest con about Google drive is that it doesn't allow us to see how many files or folders are there. There is no option to select all or deselect all. I have to manually count the number of files there.

Rating breakdown

starstarstarstarstar  Value for money
starstarstarstarstar  Ease of use
starstarstarstarstar_border  Features

Time used

2+ years

Frequency of use

Daily

Likelihood to recommend

9/10

Dropbox Reviews
File syncing, storage & sharing platform

Can't complete a day successfully without Dropbox  starstarstarstarstar_border  2018-10-07

 Pros

For transferring large and extra confidential files with team members, I use Dropbox as it is faster and uses more security systems than its competitors. The real time collaboration feature enables the ability for our team to work on a single file from different places at the same time and can make changes. If you already have lot of files on your dropbox cloud account, when we install this app on any PC, all these files will be automatically syncs with the PC and the dropbox just works as another folder on the PC.

 Cons

It takes lot of lot of time if you have several files on the cloud account while we install on the PC for the first time.

Rating breakdown

starstarstarstarstar_border  Ease of use
starstarstarstarstar_border  Features
starstarstarstarstar_border  Customer support

Time used

2+ years

Frequency of use

Daily

Likelihood to recommend

7/10

No ratings yet.


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