Praveen Rajan's profile

Praveen Rajan

Praveen Rajan

Software Engineer at Accenture
Chennai Area, India
Member since 13th of July, 2018
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Areas of expertise
No apps have been reviewed yet.
Contact details
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Skype
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Website
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Company

Accenture

Information Technology & Services
10001+
Public Company
ACN

Current position

Software Engineer
Since February 2015

1Password Reviews
Password manager for businesses and families
Aircall Reviews
Phone system for support and sales teams
Basecamp Reviews
Flexible project management & team communication tool
Box Reviews
Secure Content and File Sharing. Free Cloud Storage.
Cisco WebEx Reviews
Voice and video conferencing with screen sharing
Copper Reviews
(formerly ProsperWorks) The only CRM recommended for Google
Dropbox Reviews
File syncing, storage & sharing platform
FullContact Reviews
Powerful contact management tools for professionals
Gmail Reviews
Free email and inbox management app, from Google's G Suite
HipChat Reviews
Team communication built for business.
Infusionsoft Reviews
Powerful marketing automation & CRM built for SMBs
LinkedIn Reviews
Get the most from your professional network
LiveAgent Reviews
Great customer service starts with better help desk software
LiveChat Reviews
Premium Customer Service Software for Live Chat & Help Desk
Marketo Reviews
Marketing automation for digital marketers
Mavenlink Reviews
Project Management, Resource Planning, & PSA software
PayPal Reviews
Global eCommerce platform for businesses of all sizes
Pipedrive Reviews
CRM built by salespeople, for salespeople
PlanGrid Reviews
Construction software made for the field
Podio Reviews
The flexible way to manage projects with clients
Qwilr Reviews
Replace PDF sales docs with beautiful, interactive webpages
Shopify Reviews
Everything you need to sell anywhere. Trusted by 160k stores
Skype Reviews
Multi-channel communications software
Slack Reviews
A single place for team communication and workflows
TeamViewer Reviews
Remote support, remote access & online meetings software
WebMerge Reviews
Customize and Automate Your Document Generation
Wix Reviews
Website builder & publishing platform
Wordpress Reviews
Website creation and publishing platform
Zoho CRM Reviews
CRM software that helps you sell smarter, better, faster.
Zoho Desk Reviews
Industry's first context-aware Helpdesk Software
Zoom Reviews
Video conferencing & web conferencing for teams of all sizes
No apps.
Zoho CRM Reviews
CRM software that helps you sell smarter, better, faster.

Most advanced CRM in the market  starstarstarstarstar  2018-10-07

 Pros

The best thing using Zoho CRM is the ease of use, With this much of most advanced features, Zoho CRM is the best CRM for all the sales and market needs, The CRM automatically corrects the columns of an excel sheet while uploading contacts to match the format. The inbuild lead builder feature is just a time saver. It pops up recommendations on what to do next to add a deal and automatically detects our auto responses and save for later.

 Cons

There main problem is the lack of good customer support. They say there are available 24x7, but I had to wait on hold for 30 minutes last month.

Rating breakdown

starstarstarstarstar_border  Value for money
starstarstarstarstar_border  Ease of use
starstarstarstarstar  Features
starstarstar_borderstar_borderstar_border  Customer support

Time used

2+ years

Frequency of use

Daily

Likelihood to recommend

8/10

Qwilr Reviews
Replace PDF sales docs with beautiful, interactive webpages

Professional looking documents are not expensive to create with Qwilr  starstarstarstarstar_border  2018-10-07

 Pros

If my proposal has something deep to convey to the client, Qwilr with its unique structuring and designs makes the proposal carry more than what it meant to be. I have sent project suggestion to our decision maker with a perfectly created document by Qwilr, he was very much impressed and approved all my suggestions quickly. We only need to have the contents ready and everything else will be takes care by Qwilr.

 Cons

Nothing as of now as I am still experimenting all the features and it seems there are no cons so far.

Rating breakdown

starstarstarstarstar_border  Ease of use
starstarstarstarstar_border  Features

Time used

1-2 years

Frequency of use

Other

Likelihood to recommend

7/10

LiveChat Reviews
Premium Customer Service Software for Live Chat & Help Desk

Our company use LiveChat to help with the support team.  starstarstarstarstar_border  2018-10-07

 Pros

My main function at my current title is to develop software and also give support to customers who use the software, We work based on a ticketing system which entirely works on LiveChat. Customers submit issues and questions as a ticket through Livechat enables FAQ page and the application prioritizes the tickets based on the importance. We have set certain parameters for the app to understand the priority. That helps us to sort out tickets in quick manner.

 Cons

Now I am using grammarly tool inside the chat window to sort out typing errors and grammar mistakes. If there is an inbuilt feature that helps to detect typos, that would be great. As sometimes I use several devices and installing grammarly on each device is not economical.

Rating breakdown

starstarstarstarstar_border  Ease of use
starstarstarstarstar  Features

Time used

2+ years

Frequency of use

Daily

Likelihood to recommend

8/10

Lucidchart Reviews
Diagramming done right.

Creating charts are easy with Lucidchart  starstarstarstarstar_border  2018-10-07

 Pros

Lucidchart is the best way to prepare advanced flowcharts and diagrams. My current job requires me to submit detailed workflow reports to the concerned person and he is very strict about the uniqueness in the diagram style and design. I use different templates in Lucidchart to cope with it.

 Cons

Undo function doesn't work if we save the diagram. I wanted to undo my 3 previous lines last month after I saved it, but I couldn't do that.

Rating breakdown

starstarstarstarstar  Ease of use
starstarstarstarstar_border  Features

Time used

1-2 years

Frequency of use

Other

Likelihood to recommend

7/10

FullContact Reviews
Powerful contact management tools for professionals

A best alternative to Rapportive but not better than LinkedIn Sales Navigator  starstarstarstarstar_border  2018-10-07

 Pros

I was using Rapportive lately before LinkedIn acquired it. Then it stopped working and I was looking for a free option like rapportive with out daily limits and found out FullContact. I could easily install the Chrome extension and integrated it to my work Gmail. After refreshing it for 2-3 times, it started to work just like Rapportive but the suggestions included around 5-6 social media profile links which cannot be seen anywhere else.

 Cons

Full contact chrome extension needs the user to refresh the page frequently sometimes to get the extension working. The new Gmail update also caused lot of issues to the extension even after reinstalling it for several times.

Rating breakdown

starstarstarstarstar_border  Value for money
starstarstarstarstar_border  Ease of use
starstarstarstarstar  Features

Time used

2+ years

Frequency of use

Daily

Likelihood to recommend

8/10

Box Reviews
Secure Content and File Sharing. Free Cloud Storage.

Truly a nice cloud sharing app with several nice features  starstarstarstarstar_border  2018-10-07

 Pros

I love box as it is very simple and doesn't take much RAM space to perform the uploading or downloading. I use online collaboration feature to get my language translation works get done by freelance translators online. I need certain things to effectively translate to more than 22 languages around the world and I believe manual translation is more attractive than machine translation. So I hired people who are expert translators and upload my files through box for them to translate in real time and submit it to me. The best thing is, I will have 22 same files in one folder and shared among 22 people with seperate edit permissions that keeps the files safe.

 Cons

It misses the drag and drop feature which is a big drawback. It doesn't integrate seamlessly with office applications everytime. No instant messaging feature enabled which could have been very helpful.

Rating breakdown

starstarstarstarstar  Value for money
starstarstarstarstar_border  Ease of use
starstarstarstarstar_border  Features

Time used

2+ years

Frequency of use

Daily

Likelihood to recommend

7/10

PayPal Reviews
Global eCommerce platform for businesses of all sizes

Paypal makes international fund transfer secure and faster  starstarstarstarstar_border  2018-10-07

 Pros

'Paypal.me' feature is just the game changing one. Just with a small URL starting with 'Paypal.me' and the associated username, someone can send money in just under 1 minute. Paypal never keeps a user logged in to the platform even when someone forgets to logout to ensure security as we sometimes use public wifi hotspots, We can add more than 10 cards to make the payment easier. I never have to worry about transfering money received to my local bank account.

 Cons

There is no 2 factor authentication feature enabled Paypal as long as I know. I never saw such an option popped up since I started using it in 2013. A payment application that saves cards details and bank account details should always enable 2 factor authentication in my opinion. This is a request to Paypal concerned team.

Rating breakdown

starstarstarstar_borderstar_border  Value for money
starstarstarstarstar  Ease of use
starstarstarstarstar_border  Features

Time used

2+ years

Frequency of use

Weekly

Likelihood to recommend

7/10

Skype Reviews
Multi-channel communications software

Loving it for last 10 years  starstarstarstarstar_border  2018-10-07

 Pros

I am a daily user of skype for last 10 years. I use skype to keep my personal and professional network strong. We don't need a single money to keep skype running. We can even make calls to toll free numbers from India to all the countries in the world. If we have to make a direct phone call internationally, skype has very cheaper monthly or one time plans. Juts top up and start calling phone number overseas.

 Cons

The login with facebook feature actually pissed me off last year. I had an old account which I lost access last year and then I signed up with facebook and used it for 2 months on my PC only. Then I needed skype on my phone and when I tried to login with facebook, I couldn't see that option there and all my contacts were there i that account, so I contacted support and they told me there is no option other than creating anew account if I wish to use it. Then I have to start it all over again from the beginning and have to manually copy paste my contacts to the new account.

Rating breakdown

starstarstarstarstar  Value for money
starstarstarstarstar_border  Ease of use
starstarstarstarstar_border  Features

Time used

2+ years

Frequency of use

Daily

Likelihood to recommend

9/10

Dropbox Reviews
File syncing, storage & sharing platform

Much usable when large files to be shared among others online  starstarstarstarstar_border  2018-10-07

 Pros

For sharing large files and folders Dropbox is the best cloud storage application than Google Drive. Dropbox uploads files quickly. There is an option to select all at once with just a single click and to see the total number of files in a folder unlike Google Drive. Easy to make subfolders and can enable separate permission than the parent folder. Edit/view permission settings makes the files and folders safe.

 Cons

It takes a while for the iphone application to boots up and sync everything once closed even with a high speed internet. Unlike desktop application, it just works as an application that needs permission to access folders and files which I think fails to record what I choose for folders each time and keeps on asking the permission every now and then.

Rating breakdown

starstarstarstarstar_border  Ease of use
starstarstarstarstar_border  Features

Time used

2+ years

Frequency of use

Daily

Likelihood to recommend

8/10

Shopify Reviews
Everything you need to sell anywhere. Trusted by 160k stores

Choose Shopify and start selling in minutes  starstarstarstarstar_border  2018-10-07

 Pros

There are multiple services which offer same service as Shopify but Shopify takes most of the market share with its rich features. I was a beginner when I initially started using it and Ii thought creating a website was much difficult task. But Shopify made everything easy with their preset variables and codes. They enable more than 50 payment gateways which for surely include one of our choice. The direct integration with facebook helps to market the items through facebook and even sell on facebook.

 Cons

The availability of themes are very less at a fre price. It takes lot of time to update an already set theme and may require some technical skills to get that done.

Rating breakdown

starstarstarstarstar  Value for money
starstarstarstarstar  Ease of use
starstarstarstarstar_border  Features

Time used

2+ years

Frequency of use

Other

Likelihood to recommend

8/10

No ratings yet.


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