5pm Reviews

I love the ability to track my time precisely, the 5pm Time Tracking Widget is a GOD SEND ! Im very pleased with the fact that I'm able to leave notes in project tasks, and I'm also able to make changes to those tasks. My productivity levels are through the roof !

The one and ONLY con that comes to mind, is the design of the software. Its very dated and archaic. It would be awesome if it was updated to be more visually stimulating.

The new design will be released soon. You can preview it here: https://demov2.5pmweb.com/ Contact support [at] 5pmweb.com to get access to it now. You will be able to switch between new and current interface.

I really like the ability to break tasks and projects into different groups. We use the groups to break each project into the different entities of the organizations. By being able to do this, it makes it easy to see how many hours go to each group, and which one takes up the most of my time. Another feature that is highly useful for me is the workload report. Using this, I can easily tell how many projects I have within a certain time frame. For example, within the next three weeks, I have 29 projects to do.

The only feature that I have any problem with, is the Timeline feature. While the information presented in this feature is useful, the ability to just click and drag the tasks is too easy. This could also be related to user error.

We added the "Undo" feature to Timeline recently, that makes it easy to undo drags by mistake: https://blog.5pmweb.com/2019/08/16/undo-redo-in-timeline/

What I like most about this software is that it breaks out tasks to individual team members but allows you to also see the work of the entire team.

What I dislike the most about this software is that it's confusing. It also is not time-efficient when you have large projects to implement, projects that need dates/info updated. You also can't delete an entire parent task with sub tasks, you have to do it individually....which takes forever. It's also slow to respond and takes forever to load.

The new interface is coming out soon. It handles large amount of data better and comes with a lot of small and big improvements, Please contact our support to have the new interface enabled for your account right away. Each user will be able to switch to and from the new interface at any time.

Very straightforward task creation and clean multi message system, I'm using to coordinate with my team for Design oriented task and works very good

Some logics can be redesign, for example when you open a task is not possible to upload file in the first place, just when the task is open only then you can upload in the file section or as an attachment in the messaging system.

Once you get past a learning curve, it becomes second nature. It's easy to keep track of items and find certain tasks.

It gets glitchy sometimes. Like if I open another window with 5pm it will affect how the window is shown. Takes a long time to load. And again there is a learning curve. It takes a lot to get used to. Some things are not self explanatory.

The new interface is coming out soon. It works much better with multiple windows of 5pm open. Please contact our support to have the new interface enabled for your account right away. Each user will be able to switch to and from the new interface at any time.

It seems to have functionality for most general needs. You can create tasks and assign people to them and whatnot.

UI is cluttered, ugly, and un-ituitive. Would greatly benefit from a rework. I5pm may actually be more functional than I've given it credit for but I'm not going to try and dig through features I can't find or try and figure out the difference between a task and an activity or take any real amount of time if I can't log on and figure it out in under a minute.

The new interface is coming out soon. It is available right now to a selected number of customers. You can preview it here: https://demov2.5pmweb.com/ Please contact support [at] 5pmweb.com to get early access to the new interface. - 5pm Team

I like how it is organized and the features it offers with reporting and time tracking. It's great for collaborating with a team.

Sometimes the program is laggy and often times it makes me refresh the page and resign in after a period of time of not using the program.

Try to switch to the new interface via "settings" - it handles large data in your account better. Also, we can also help you clean up the old data to speed the things up.

It is relatively intuitive and easy to teach yourself. Wish my company would use it more efficiently.

Our company likely did not understand the full capabilities of 5PM during the initial rollout and have made it more difficult to use than it should be. We have a very diverse workforce, and some of the different demographics have a hard time using and teaching themselves different functions in the software. Not a fault of 5PM, but just wanted to give some feedback.

We have the new interface coming out soon. You can preview it here: https://demov2.5pmweb.com/ Hopefully, your team will find it easier to use. Could also be a good time to restructure your projects and update your team on new practices... - 5pm Team

A good pm software to manage simple project, tasks, and ticket.

doesn't hand tasks dependence. doesn't handle agile project process. mobile app not so great.

Completely intuitive, and reasonable price

some of the notification capabilites and software integrations are simpler and not for complex workflows

I've been using 5pmweb for several years now, and it is a solid project management tool. I like the gaant charting feature.

The design does not do it justice. It has a lot of great features, but the design is frankly extremely outdated. it is weird that when you reply via email the post gets added to the thread, but people on that thread don't get notified. That is resulted in missed messages, which requires that we go into 5pmweb regularly to check all the open tickets to make sure no new notes have been added via email reply.

In the settings there is a flag called "Deliver email responses to all Notified people" - you can turn it on to include everybody in an email response. New interface is out as a closed beta. Herer is the preview: https://demov2.5pmweb.com/ Please contact our Support if you want it enabled for your account. - 5pm Team

I really like the ease with which you can use a template to import new projects as it saves our company a lot of time as projects for us are almost identical, varying only by different customers, modules purchased, dates to start etc. I also love the ease with which you can print or export the whole project, all tasks, sub-tasks etc

Changing the dates of the parent project or a task within it does not always realign the due dates for the the dependent tasks which can be frustrating.

You can also clone existing projects to create new ones like them... Please contact our support with the issues you are having with parent task date changes... support [at] 5pmweb.com

5pm is a key tool in my daily task management. It is simple to use and has a lot of administrative features.

Some of the layout of the software could use some updating, like the pop up windows when you enter messages.

The new interface is coming out soon. There are no popups there when adding messages, and it has many other improvements. Please contact our support to have the new interface enabled for your account right away. Each user will be able to switch to and from the new interface at any time.

Easy to organize projects and tasks for the different departments in our marketing department.

Sometimes hard to use the search or i accidentally have all users view selected.

Ease of functionality. Easy to train new employees

the inability to have 2 different tasks open in 2 different windows

You should be able to run 5pm in different tabs without any issues, especially in the new interface. Please contact our support and we will look into it.

We really enjoy 5PM because there is NO learning curve. Very easy to use!

I can't answer this. We love everything.

Simple to use, especially adding tasks with deadlines via email. Percentage tracker makes checking progress fast. Adding notes, links and relevant information is very easy. Mobile app for on-the-go management

The mobile app for the iPhone has some missing features, although nothing that is a deal breaker for me.

Victoria, thank you for the Review! What features would you like to see on the iOS app? We just updated it recently - text formatting as added, for example.

It helps me to manage my project. 5pm is helpful when you work as a team.

You can add tag option for the project and it shows how much each project takes the time.

The idea that everything is organized in the system of tabs, and that the search box is always at the top of the page, the search results stay in their tabs, regardles what other functionalities I may decide to use in the meantime.

The rather old-school appearance does not make it look very comprehensible to me, the new beta interface is , I imagine, aimed precisely at this problem. Additionally, the report feature does not allow to view only a few of the projects (one can see either all of them or one)

You could use the tags in reports to filter just certain projects or tasks. Or, even better, you can use a fake Client. Just add a client type of user, does not have to have a real email (Clients do not count towards your plan) and assign the client to the projects you want to see. Then filter the reports by that client... To switch to the new interface use the button on the top.

5pm is easy to use for keeping track of projects and tasks.

I would like some more features for proofing.

It allows for documenting projects and following up with individuals from the same portal. At the same time it allows you to save media files right where your project is.

I did not like the interface, I think that it could do with a facelift to bring it into this decade.

The new interface was recently released: https://blog.5pmweb.com/2019/07/08/5pm-new-interface-v2-is-officially-released/

ability to tag other team members on tasks

I have a hard time finding my tasks (completed or not) in the system. Sometimes I need to see notes/context on a task/project regardless if it's mine or not. It's difficult to find fings that are completed and our team all uses the system to vary degrees which makes it difficult to know where to know to look for notes, status, etc.

To locate your tasks simply filter them by you (top of the left panel). Or just use My Tasks tab.

I like the ability to keep track of projects. It's nice to keep the whole team in the know.

Their is a bit of a learning curve. clicking on and off on the ''eye'' is hit of miss when you are reaching for projects.

It's easy to use and i like that is sends and email to the project team for timely and easy communication updates.

Sometimes the features are difficult to figure out at first and i still can't figure out how to update my password.

To change your password simply edit your user profile in People tab.

It is pretty easy to use. Does a nice job of keeping a team in the loop about a project and allows the team to follow along with either all projects or sort by just their own. The mobile app also does a nice job of allowing people to stay connected on the go.

I have a few issues with the mobile app and sharing documents directly from the app. BUT, I have not sought support so that is my fault. If you have a large number of projects, the platform can get overwhelming. Just additional sorting features would be great.