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ActiveCollab vs Bandwidth Comparison

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Overview

Category Leaders

ActiveCollab is equipped with just the right set of features to keep you free from distractions and focused on work: workload...

Bandwidth offers a suite of API products for businesses and developers wanting to add voice calling, secured 2FA text messaging...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

7.50

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

224

122

19

8

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

5

4

3

2

1

74

31

6

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Packs a lot for the pricing. We are super satisfied with the product and excellent customer service.

Ginny H.

I really admire it beautiful it helps me in tracking the time and essentially to ensure productivity of work in a much more convenient way.

Alice C.

The one that I like the most about this software is the quality of service versus to the cost. As I found, it is one of the best in the market.

MK

Mehdi K.

Pros

The people who run it clearly care about their customers' experiences. The software does a great job and, on the rare occasion when it needs a boost, the customer service is the best in the business.

MO

Megan O.

Super easy to use and it has amazing voice quality, and a ton of amazing features I probably will never use.

Preston T.

The ability to manage all of carrier specific assets from a single portal. Ability to reconcile numbers, records and service offering makes Bandwidth one of the best in its class.

AR

Anonymous Reviewer

Cons

The lack of integration means that sometimes members of our team have to ping-pong between both products, or fail to understand what's happening there.

AR

Anonymous Reviewer

Lack of integration with Git or another version of control system.

Aleksandar I.

The time logging structure was also a pain point compared to alternate software options we've since pursued.

RC

Rachel C.

Cons

I know that passwords need to be changed on a regular basis but not that regularly, sometimes I got lost looking for the information I needed, probably my fault.

AR

Anonymous Reviewer

Unable to order multiple Rate Centers in one order. No option to update the whole order with Switch changes.

JG

Jennifer G.

Lack of route changes in Bulk through the portal. SMS Dashboard availability is not available at this time.

EM

Eyeleen M.

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features114
  • @mentions
  • API
  • API Design
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Audio / Video Conferencing
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Brainstorming
  • Budget Management
  • Budgeting/Forecasting
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Screening
  • Capacity Management
  • Chat Transcript
  • Chat/Messaging
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Deadline Management
  • Discussions / Forums
  • Document Management
  • Drag & Drop
  • Electronic Payments
  • Email-to-Task Conversion
  • Employee Scheduling
  • Estimating
  • Expense Tracking
  • File Management
  • File Sharing
  • File Transfer
  • Gantt/Timeline View
  • Hourly Billing
  • IVR / Voice Recognition
  • Idea Management
  • Import Tasks
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Kanban Board
  • Knowledge Base Management
  • Live Chat
  • Marketing Calendar
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Currency
  • Multiple Billing Rates
  • Multiple Parties
  • Notes Management
  • Offline Time Tracking
  • Online Invoicing
  • Online Time Tracking
  • Overtime Calculation
  • Parent Task
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Planning Tools
  • Prioritization
  • Product Roadmapping
  • Progress Tracking
  • Project Billing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real Time Notifications
  • Real-time Updates
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Resource Scheduling
  • Roadmapping
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Spend Management
  • Tagging
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Template Management
  • Testing/QA Management
  • Text to Speech
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • To-Do List
  • Traditional Methodologies
  • Unified Communications
  • Vacation/Leave Tracking
  • Version Control
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Workflow Management
  • Total features31
  • @mentions
  • API
  • API Design
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Audio / Video Conferencing
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Brainstorming
  • Budget Management
  • Budgeting/Forecasting
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Screening
  • Capacity Management
  • Chat Transcript
  • Chat/Messaging
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Deadline Management
  • Discussions / Forums
  • Document Management
  • Drag & Drop
  • Electronic Payments
  • Email-to-Task Conversion
  • Employee Scheduling
  • Estimating
  • Expense Tracking
  • File Management
  • File Sharing
  • File Transfer
  • Gantt/Timeline View
  • Hourly Billing
  • IVR / Voice Recognition
  • Idea Management
  • Import Tasks
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Kanban Board
  • Knowledge Base Management
  • Live Chat
  • Marketing Calendar
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Currency
  • Multiple Billing Rates
  • Multiple Parties
  • Notes Management
  • Offline Time Tracking
  • Online Invoicing
  • Online Time Tracking
  • Overtime Calculation
  • Parent Task
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Planning Tools
  • Prioritization
  • Product Roadmapping
  • Progress Tracking
  • Project Billing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real Time Notifications
  • Real-time Updates
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Resource Scheduling
  • Roadmapping
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Spend Management
  • Tagging
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Template Management
  • Testing/QA Management
  • Text to Speech
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • To-Do List
  • Traditional Methodologies
  • Unified Communications
  • Vacation/Leave Tracking
  • Version Control
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Workflow Management

Integrations

  • Total integrations28
  • Asana
  • Basecamp
  • Dropbox Business
  • GitHub
  • GitLab
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk
  • Total integrations7
  • Asana
  • Basecamp
  • Dropbox Business
  • GitHub
  • GitLab
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk