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Mohamed B.
Civil Engineering, 11-50 employees
Used daily for 2+ years
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Overall very smooth experience for me. Fast bandwidth. Bug free experience.
Project view grouping and filtering with grid and table layout. This is a killer feature for my use case.Very simple yet comprehensive overall system design. This is important for me as my coworkers came from different backgrounds.Activity View is very effective to have an overall view on what's going on without wasting a lot of time.Mobile Application gets the job done. No bugs, no unexpected behavior.
The optional GetPaid (invoicing and payment management) paid add-on is honestly not for me. It's a very nice and really good addition for more simple uses case like when we just started business, but It definitely needs more attention to fit our needs. We finally opted for a more specialized product to keep track of our finance.
Mari-Nella B.
Design, 1-10 employees
Used daily for less than 6 months
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It was nice in the beginning but I just soon realised I needed something with easier to use features and no hidden costs. Onces a app like this becomes too complicated to navigate or customise - you will not use it as you need to daily because of that hassle.
It is beautifully designed so initially it seemed easier to use and navigate. It had a client portal and I could track my jobs and invoice/do estimates all from one place.
It has hidden fees. Everywhere it advertises itself as only 7.50 a month. - But using the MAIN FEATURES OF WHY I WANTED THIS APP is extra, like invoicing, time tracking and using the client portal. This was not made clear initially. The client service is terrible. I would ask questions but there response was really terrible english language - not what I would expect from an international app that everyone should be able to understand. Especially a client service person called Darla. Terrible and rude manners and unhelpful.!
We appreciate your honest feedback, and we are sorry to hear you had this experience with ActiveCollab. As for the pricing, additional features such as Invoicing, Time Estimates, Workload, Availability, etc., are listed in the GePaid bundle section, which is charged additionally and is not a part of the basic paid plan. You can check out our pricing on the official site here: https://activecollab.com/pricing