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Accelo vs Computicate PSA Comparison

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Overview

Category Leaders

Accelo lets you manage all your client work in one powerful cloud-based solution - from prospect to payment and everything...

Computicate PSA is a cloud-based professional services automation (PSA) & business management solution designed for managed...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

120

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

49

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

85

43

7

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.7

5

4

3

2

1

4

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

All of our team can interface and contribute seamlessly at any stage of the project. The price point is perfect and the Accelo support has been amazing.

JG

James G.

The platform itself is super easy to setup, easy to use, and seamless to navigate. I haven't even unlocked this applications full potential yet, I can't wait.

CA

Crystal A.

I use this everyday and I love when our company transferred over to this software. We are so much more organized and work better as a team within this program.

KD

Katy D.

Pros

Not enoughreviews yet

Cons

We have lost data on their platform, had hundreds of bugs, and there is limited or no support for users. It is little surprise that they have such a high 'churn.

AR

Anonymous Reviewer

The offering is convoluted and they offer no training. Staff are rude when you ask for support.

AR

Anonymous Reviewer

I hate that one has to pay for customer support.

Granville W.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features200
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Agile Methodologies
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Assignment Management
  • Attendance Tracking
  • Batch Processing
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Budget Management
  • Budgeting/Forecasting
  • Business Process Automation
  • Buyer Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Capacity Management
  • Change Management
  • Client Management
  • Client Portal
  • Client Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Tracking
  • Configuration Management
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Credit Card Processing
  • Customer Database
  • Customer Support
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Deadline Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dunning Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email-to-Task Conversion
  • Employee Activity Monitoring
  • Employee Management
  • Estimating
  • Event Triggered Actions
  • Expense Claims
  • Expense Tracking
  • File Management
  • File Sharing
  • File Transfer
  • Financial Analysis
  • Financial Management
  • Forecasting
  • Gantt/Timeline View
  • Graphical Workflow Editor
  • Help Desk Management
  • Hourly Billing
  • IT Asset Management
  • Import Tasks
  • Inbox Management
  • Incident Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Issue Tracking
  • Kanban Board
  • Knowledge Base Management
  • Knowledge Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Maintenance Scheduling
  • Marketing Automation
  • Meeting Management
  • Milestone Tracking
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Currency
  • Multiple Projects
  • Online Invoicing
  • Online Payments
  • Opportunity Management
  • Payment Processing
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Planning Tools
  • Portfolio Management
  • Prioritization
  • Problem Management
  • Progress Tracking
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Proposal Generation
  • Prospecting Tools
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reimbursement Management
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Role-Based Permissions
  • Sales Approval
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Shared Contacts
  • Skills Tracking
  • Social Media Integration
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Tax Calculation
  • Template Management
  • Territory Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Time Zone Tracking
  • Timer
  • Timesheet Management
  • To-Do List
  • Traditional Methodologies
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Vendor Management
  • Workflow Configuration
  • Workflow Management
  • Total features61
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Agile Methodologies
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Assignment Management
  • Attendance Tracking
  • Batch Processing
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Budget Management
  • Budgeting/Forecasting
  • Business Process Automation
  • Buyer Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Capacity Management
  • Change Management
  • Client Management
  • Client Portal
  • Client Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Tracking
  • Configuration Management
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Credit Card Processing
  • Customer Database
  • Customer Support
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Deadline Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dunning Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email-to-Task Conversion
  • Employee Activity Monitoring
  • Employee Management
  • Estimating
  • Event Triggered Actions
  • Expense Claims
  • Expense Tracking
  • File Management
  • File Sharing
  • File Transfer
  • Financial Analysis
  • Financial Management
  • Forecasting
  • Gantt/Timeline View
  • Graphical Workflow Editor
  • Help Desk Management
  • Hourly Billing
  • IT Asset Management
  • Import Tasks
  • Inbox Management
  • Incident Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Issue Tracking
  • Kanban Board
  • Knowledge Base Management
  • Knowledge Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Maintenance Scheduling
  • Marketing Automation
  • Meeting Management
  • Milestone Tracking
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Currency
  • Multiple Projects
  • Online Invoicing
  • Online Payments
  • Opportunity Management
  • Payment Processing
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Planning Tools
  • Portfolio Management
  • Prioritization
  • Problem Management
  • Progress Tracking
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Proposal Generation
  • Prospecting Tools
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reimbursement Management
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Role-Based Permissions
  • Sales Approval
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Shared Contacts
  • Skills Tracking
  • Social Media Integration
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Tax Calculation
  • Template Management
  • Territory Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Time Zone Tracking
  • Timer
  • Timesheet Management
  • To-Do List
  • Traditional Methodologies
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Vendor Management
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations47
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk
  • Total integrations13
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk