Intro: Here’s a quick summary of Accelo, a project management app.
We’ll see where they rank in terms of features, mobility, security, integrations and pricing. We’ll also learn what GetApp’s community of verified users most often praise and gripe about when using Accelo.
Features: When we compare Aircall to other similar products, it shares a low percentage of the standard features listed across the telephone support category. Most notably we can mention their centralized management of multiple numbers and users as well as offering local telephone numbers in 30+ countries.
Mobile: Aircall has average mobile access by offering a native iOS app, as well as a responsive website.
Transparency: Aircall has not yet submitted the GetApp security survey.
Integrations: Aircall shares a moderate amount of the integrations most commonly available in other telephone support apps. While they’re likely to have the integrations you need right now, make sure to confirm that they’ll have the integrations your business might need as it grows.
Reviews: Reviews from GetApp verified users, primarily belonging to small and medium sized companies highlight Aircall for not requiring any special hardware but that the mobile app can on occasion crash.
Pricing: Aircall reviewers on GetApp have rated their pricing and overall value for money as exceptional when compared to other telephone support apps.
Summary: In summary Aircall is an outstanding telephone support app for small and medium sized companies that are looking for a solution which can manage multiple support numbers and offers telephone numbers in over 30 countries but based on user feedback, they can improve the reliability of their mobile app.