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Airtable vs Salesmate Comparison

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Overview

Category Leaders

Airtable is a mobile friendly organization & collaboration platform designed to provide any sized team with the tools to...

Category Leaders

Salesmate is an integrated CRM for sales teams of all sizes, offering features for sales pipeline management, automation,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$12/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$12/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

808

272

35

6

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.7

(69)

5

4

3

2

1

50

18

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Airtable notifications from mentions which are sent to both airtable and emails help you keep track of your activity and tasks. Its user friendly with a good interface and easy to learn.
Obviously, the features are 10 times better on airtable. The different kind of views that I can have is also brilliant, the calendar view, kanban view and my favorite.
I literally try to replace as many tools as I can with Airtable because it is so flexible. Using it as the core for client and customer reports is fun and feels like a stable solution.

Pros

The experience is great. They use Intercom and are always responsive and effective in solving customer needs.
Fantastic value for a CRM platform with easy staff onboarding and great back-end webhook integration support.
It's priced well, especially for a start up company, like me, and I truly feel they care about your overall success, both with the CRM as well as your business.

Cons

We had problems with the mobile app not working at times. This was frustrating for our teams in the field, especially since this was a big selling point for us.
The input fields to gantt view can be confusing at times. Also, filtering by projects due is also confusing if all team members do not synchronize their way of project management.
I also very much dislike the amount of e-mails my colleagues and I receive from AirTable, a lot of which are requesting that we upgrade (and pay for) their software.

Cons

There is only one thing that I am struggling with, and that is the texting platform.
Lastly, when I send an email - I am emailed a response but when I reply it seems to send from a different email than the system so this could be confusing for people I talk to.
Not often, but it lags sometimes, and there is always a delay and i have often experienced after a certain time, there is no connectivity which recently got fixed.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features161
  • @mentions
  • API
  • Access Controls/Permissions
  • Action Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Advertising Management
  • Agile Methodologies
  • Alerts/Notifications
  • Applicant Tracking
  • Applications Management
  • Appointment Scheduling
  • Approval Process Control
  • Asset Categorization
  • Asset Library
  • Asset Sharing
  • Attendance Management
  • Audit Trail
  • Auto-Dialer
  • Automatic Backup
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Availability Management
  • Barcode / Ticket Scanning
  • Batch Processing
  • Brainstorming
  • Brand Management
  • Budget Management
  • Budgeting/Forecasting
  • Bug Tracking
  • Built-In Database
  • Bulk Send
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Management
  • Call Recording
  • Call Reporting
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Cataloging/Categorization
  • Categorization/Grouping
  • Charting
  • Chat/Messaging
  • Client Management
  • Client Portal
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compensation Management
  • Compliance Tracking
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Content Management
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Custom Development
  • Customer Activity Tracking
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard Creation
  • Data Dictionary Management
  • Data Import/Export
  • Data Mapping
  • Data Migration
  • Data Replication
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Database Conversion
  • Discussions / Forums
  • Distribution Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Duplicate Detection
  • Editorial Calendar
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Event Management
  • Field Sales Management
  • File Management
  • File Sharing
  • Filtering
  • Forecasting
  • Forms Management
  • Full Text Search
  • Gantt/Timeline View
  • Goal Setting / Tracking
  • Idea Management
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Issue Management
  • Kanban Board
  • Knowledge Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Marketing Automation
  • Metadata Management
  • Microsoft Outlook Integration
  • Milestone Tracking
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Currency
  • Multi-Department/Project
  • Multiple Projects
  • Opportunity Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Portfolio Management
  • Prioritization
  • Product Catalog
  • Product Roadmapping
  • Progress Reports
  • Progress Tracking
  • Project Accounting
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Prospecting Tools
  • Publish Scheduling
  • Purchasing & Receiving
  • Queue Management
  • QuickBooks Integration
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Recurring Tasks
  • Referral Tracking
  • Relational
  • Release Planning
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Resource Management
  • Risk Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SEO Management
  • SMS Messaging
  • Sales Automation
  • Sales Forecasting
  • Sales Management
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Single Sign On
  • Social Media Integration
  • Social Media Management
  • Source Tracking
  • Status Tracking
  • Supplier Management
  • Surveys & Feedback
  • Tagging
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Territory Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • To-Do List
  • Traditional Methodologies
  • Version Control
  • Video Management
  • Visual Analytics
  • Voice Mail
  • Web Forms
  • Workflow Management
  • Total features98
  • @mentions
  • API
  • Access Controls/Permissions
  • Action Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Advertising Management
  • Agile Methodologies
  • Alerts/Notifications
  • Applicant Tracking
  • Applications Management
  • Appointment Scheduling
  • Approval Process Control
  • Asset Categorization
  • Asset Library
  • Asset Sharing
  • Attendance Management
  • Audit Trail
  • Auto-Dialer
  • Automatic Backup
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Availability Management
  • Barcode / Ticket Scanning
  • Batch Processing
  • Brainstorming
  • Brand Management
  • Budget Management
  • Budgeting/Forecasting
  • Bug Tracking
  • Built-In Database
  • Bulk Send
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Management
  • Call Recording
  • Call Reporting
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Cataloging/Categorization
  • Categorization/Grouping
  • Charting
  • Chat/Messaging
  • Client Management
  • Client Portal
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compensation Management
  • Compliance Tracking
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Content Management
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Custom Development
  • Customer Activity Tracking
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard Creation
  • Data Dictionary Management
  • Data Import/Export
  • Data Mapping
  • Data Migration
  • Data Replication
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Database Conversion
  • Discussions / Forums
  • Distribution Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Duplicate Detection
  • Editorial Calendar
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Event Management
  • Field Sales Management
  • File Management
  • File Sharing
  • Filtering
  • Forecasting
  • Forms Management
  • Full Text Search
  • Gantt/Timeline View
  • Goal Setting / Tracking
  • Idea Management
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Issue Management
  • Kanban Board
  • Knowledge Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Marketing Automation
  • Metadata Management
  • Microsoft Outlook Integration
  • Milestone Tracking
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Currency
  • Multi-Department/Project
  • Multiple Projects
  • Opportunity Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Portfolio Management
  • Prioritization
  • Product Catalog
  • Product Roadmapping
  • Progress Reports
  • Progress Tracking
  • Project Accounting
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Prospecting Tools
  • Publish Scheduling
  • Purchasing & Receiving
  • Queue Management
  • QuickBooks Integration
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Recurring Tasks
  • Referral Tracking
  • Relational
  • Release Planning
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Resource Management
  • Risk Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SEO Management
  • SMS Messaging
  • Sales Automation
  • Sales Forecasting
  • Sales Management
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Single Sign On
  • Social Media Integration
  • Social Media Management
  • Source Tracking
  • Status Tracking
  • Supplier Management
  • Surveys & Feedback
  • Tagging
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Territory Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • To-Do List
  • Traditional Methodologies
  • Version Control
  • Video Management
  • Visual Analytics
  • Voice Mail
  • Web Forms
  • Workflow Management

Integrations

  • Total integrations106
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • VisitorTrack
  • Zapier
  • Zendesk
  • Total integrations40
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • VisitorTrack
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Airtable vs. Salesmate

See how Airtable and Salesmate stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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