Backlog Features

Backlog

Online project management tool for developers

4.51/5 (75 reviews)

Backlog Feature Summary

  • Bug & issue tracking
  • Burndown charts
  • Collaboration
  • Custom fields
  • Email integration
  • File sharing
  • File storage
  • Gantt charts
  • Idea management
  • Meeting notes
  • Milestones
  • Mobile apps for Android and iOS
  • Prioritization
  • Product requirements
  • Product roadmapping
  • Project management
  • Project summary reports
  • Real-time Gantt charts
  • Secure file sharing
  • Supports agile
  • Supports waterfall
  • Testing / QA management
  • To-do list
  • User permissions
  • Version control
  • Wikis
  • Work requests

Competitor Feature Comparison

@mentions
API
Access Control
Activity Dashboard
Activity Tracking
Assessment Management
Authentication
Bug Tracking
Burndown Charts
Calendar Management
Charting
Collaboration Tools
Collaborative Review
Collaborative Workspace
Commenting
Configurable Workflow
Custom Fields
Dashboard Creation
Data Import
Deadline Management
Document Management
Document Storage
Drag & Drop Interface
Email Integration
Feedback Collection
File Management
Gantt Charts
Ideation
Issue Tracking
Milestone Tracking
Mobile Integration
Multi-Department / Project
Multiple Projects
Permission Management
Prioritizing
Progress Tracking
Project Estimating
Project Management
Project Notes
Project Planning
Project Templates
Project Time Tracking
Project Tracking
Projections
Real Time Data
Real Time Notifications
Real Time Reporting
Real Time Updates
Reminders
Reporting & Statistics
Requirements Review
Resource Management
Role-Based Permissions
SSL Security
Search Functionality
Single Sign On
Status Tracking
Summary Reports
Tagging
Task Management
Task Planning
Task Scheduling
Task Tracking
Template Management
Third Party Integration
Timeline Management
To-Do List
Version Control
Wiki
Workflow Management
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@mentions
API
Access Control
Activity Dashboard
Activity Tracking
Assessment Management
Authentication
Bug Tracking
Burndown Charts
Calendar Management
Charting
Collaboration Tools
Collaborative Review
Collaborative Workspace
Commenting
Configurable Workflow
Custom Fields
Dashboard Creation
Data Import
Deadline Management
Document Management
Document Storage
Drag & Drop Interface
Email Integration
Feedback Collection
File Management
Gantt Charts
Ideation
Issue Tracking
Milestone Tracking
Mobile Integration
Multi-Department / Project
Multiple Projects
Permission Management
Prioritizing
Progress Tracking
Project Estimating
Project Management
Project Notes
Project Planning
Project Templates
Project Time Tracking
Project Tracking
Projections
Real Time Data
Real Time Notifications
Real Time Reporting
Real Time Updates
Reminders
Reporting & Statistics
Requirements Review
Resource Management
Role-Based Permissions
SSL Security
Search Functionality
Single Sign On
Status Tracking
Summary Reports
Tagging
Task Management
Task Planning
Task Scheduling
Task Tracking
Template Management
Third Party Integration
Timeline Management
To-Do List
Version Control
Wiki
Workflow Management
Visit WebsiteCompare App
@mentions
API
Access Control
Activity Dashboard
Activity Tracking
Assessment Management
Authentication
Bug Tracking
Burndown Charts
Calendar Management
Charting
Collaboration Tools
Collaborative Review
Collaborative Workspace
Commenting
Configurable Workflow
Custom Fields
Dashboard Creation
Data Import
Deadline Management
Document Management
Document Storage
Drag & Drop Interface
Email Integration
Feedback Collection
File Management
Gantt Charts
Ideation
Issue Tracking
Milestone Tracking
Mobile Integration
Multi-Department / Project
Multiple Projects
Permission Management
Prioritizing
Progress Tracking
Project Estimating
Project Management
Project Notes
Project Planning
Project Templates
Project Time Tracking
Project Tracking
Projections
Real Time Data
Real Time Notifications
Real Time Reporting
Real Time Updates
Reminders
Reporting & Statistics
Requirements Review
Resource Management
Role-Based Permissions
SSL Security
Search Functionality
Single Sign On
Status Tracking
Summary Reports
Tagging
Task Management
Task Planning
Task Scheduling
Task Tracking
Template Management
Third Party Integration
Timeline Management
To-Do List
Version Control
Wiki
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


27 reviews

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


451 reviews

Backlog Feature Reviews

25 reviewers had the following to say about Backlog's features:

Johan van der Merwe

Easy to Use

2019-01-15

Easy to keep track of activities, easy to assign new users,

Pros

Daily tracking of activities, when they are due and/or overdue Daily report

Cons

Would like to see a more MSP-like display of the project plan and Gantt chart

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sunny Arora

Using Backlog

2018-03-19

Pros

Great project management app or just because you need a issue management, subtasking, bug tracking and burndown charts app. The user interface and user experience works best.

Cons

It is awesome for collaboration and the integrations are seamless.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Ivan Borek

backlog.com better than many "Goliath" systems

2018-10-30

We use backlog.com as overall tracking and project management tool for our projects, support tasks and maintenance activities that we provide to our customer.

Pros

neat design supporting easy of use all necessary functions available on-click excellent for agile approach clear and easy administration of projects, people etc. integration with email and MS Excel (exports) subtasking no-time to get started and leverage the tool by users fast and responsive design standalone application for iOS

Cons

nothing essential maybe more storage space included in plans better numbering of subtasks (to include number of parent issue)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
shannon fujimoto

Great Project Management Tool!

2018-09-25

Also, by assigning tasks to individuals, it holds them accountable to their responsibilities and tracks the timeline of progress.

Pros

-Ease of use -Bridging communication between teams -Trackability of projects/issues -Having a separate tool for project management, which helps minimize email clutter

Cons

haven't found any, yet!

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Milan Karban

After months using free version for 1 project we successfully moved to paid version for all projects

2020-06-17

We track not only reported issues/incidents, but also the planned project tasks to have overview who is working on and what is the backlog of all unassigned tasks.

Pros

In addition, GantChart is really usable with several options for grouping, automatic issue creation from email is also useful to support our clients and track how our internal specialists perform.

Cons

It is not possible to create links/relations in GantChart helping to display dependencies and reschedule the project tasks when something happen - now all issues have to be moved manually.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 201-500 employees)

Excellent ,easy to adopt,easy to use

2019-02-11

The whole team ( especially the upper management) is really satisfied with the tool and we will keep on using it for upcoming projects.

Pros

- easy to use - Wiki functionality - ability to add a custom category and issue types - dashboard and recent activity - search functionality works excellent - support team

Cons

- lacks the ability to add custom status for issues (starter plan) - mail notifications are sent to the assignees only, but not the one notified in the notify field

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Gaurav Tretiya

Extremely Easy to use and Quicker!

2019-04-15

Its a good project management and bug tracking tool.

Pros

- Backlog is quite faster in terms of search - Dashboard and other projects related stuffs are well organized - Rich functionalities for project management

Cons

One thing I noticed in Backlog is listing of parent issue and sub issue, its showing both of them when we assigned an issue to some parent issue, it should only show the parent one and when click on that parent issue it will open up the sub issues if it have any.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Cabin Yim

Easy and Very Useful tool to manage projects

2020-04-28

Following up on tasks that have not been completed is easy and is a very transparent way to work.

Pros

I especially love the Gantt Chart and how each it is to use.

Cons

I wish I could change when I create a task if it was already Closed, Resolves or In Progress instead of always clicking each task and changing it manually.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex Romero

Backlog

2019-03-04

Various team planning projects organized with the developers, organizers of activities, the testing and support team.

Pros

Easy to use and practical for manage projects and teams

Cons

The attachment files is not very much easy to use, it may be better

Rating breakdown

Value for money
Ease of use
Features

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Prabu Lakshmanan

Backlog review

2019-03-25

We can track the issue's status but its does not have completion percentage of the issue. Improve UI

Pros

Easy to create new issue/task

Cons

Need to concentrate on User Interface so that user can easily access the app

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Miguel Gonzalez

Feature rich project management program

2018-04-15

It has an intuitive design and is quite easy to use.

Pros

Feature rich project management tool that does more than just manage stories and tasks at a project level.

Cons

As with any tool that has increased features and capabilities, there is a bit of a learning curve when compared to other products.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Daniel Olson

At first Backlog seems like a bit much but now our team could not function with out it.

2017-08-31

It's help us stay on track and keep projects under budget and on time.

Pros

It's task oriented without feeling like a burden.

Cons

For us, one of the strengths about Backlog is the integrations with Typetalk.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jim Ho

Great Collaboration Software

2019-08-14

UI is easy to use. Issues are clearly tracked.

Pros

I'm solving problems related to software design and development.

Cons

Working with the smartphone app is not as useful since the browser version is so well designed. Also unwieldy at times when flipping between different projects.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Bhadra Anantadhira

Good Experience

2019-04-15

After using Backlog, each project management has been improved: better time management, better updates in team during project progress

Pros

- project management based - easy to use and create project/issue

Cons

- some part confusing in terms of UI - people who was notified at first time issue created, wont be automatically notified if not mention in notify people when make comment/update

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Conrad Kramer

Absolutely fantastic way to manage your pest control business. Managing has never been so easy!

2018-02-21

Managing progress. Creating follow ups

Pros

I love how I can schedule and track appointments.

Cons

I do wish they had an analytical reporting feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Oleksandra Boiko

Review for Backlog

2019-02-26

It is easy to create a new project, and easy to start using it for new users.

Pros

Very convenient management and bug tracking tool. looks like well-organized space for project management.

Cons

For now, if there are a lot of projects it looks messy, it will be nice to have the possibility to combine them in folders

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Bonnie Bonnie

Backlog Review

2019-03-11

Pros

Easy to use, the UI is attractive too as i can have different Theme for different Project

Cons

Print of Project List into Excel, all the Description of task are not included

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Deny Priyana

Common software in Japanese Company

2019-02-11

I use this software maintaining the offshore project from Japan, this software mostly good, never hang or shut down, because this software conduct the maintenance after the office work.

Pros

We can attach project file into the software. 2.

Cons

The interface not so attractive, that's why Japanese people mostly like this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Carmen Gattuso

Backlog Review

2018-04-23

Solid PM tool with flexible pricing options.

Pros

Good reporting and project communication capabilities.

Cons

Sometimes the more advanced features you are looking for are only available in the higher cost subscriptions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Emily Wu

Easy to use

2018-10-09

Pros

It's easy to use as a bug tracking tool as well as a requirement management tool.

Cons

It doesn't have the required functionalities for product roadmap management and burndown charts.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Mitchell Street

Backlog is a very useful tool

2020-09-23

Backlog has helped us better track software bugs and issues reported by our clients.

Pros

I like the way Backlog helps us keep track of bugs and issues and which member of our team is assigned to them.

Cons

I think the next iteration of the Backlog interface could go a long way to make the tool easier to use, smoother, and even more useful.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Pharmaceuticals company, 10001+ employees)

Easy to learn quality program

2019-08-25

Overall excellent app for a great cost that your team has control over. You get to pay for the level your team will use without the burden of overwhelming excess features. Definitely recommend.

Pros

It's quick to learn and the UI is sleek and appealing.

Cons

There's room for more options and features (more specificity in the prioritization area, maybe) but it has all the essentials from what I can tell.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 51-200 employees)

Review for Backlog

2018-10-03

Pros

It's easy to manage task on Gantt Chart.

Cons

Github has this feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, myself only employees)

Free but functional

2019-08-20

Email notifications are insanely useful for tracking changes.

Pros

It works well for small projects; it covers (probably) all features you may want to use and it is free for a team like my own.

Cons

No Cons, honestly. For this price it is impossible to find any ;)

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeremy Carter

Backlog for the Win

2018-11-30

Pros

We use backlog everyday to track various projects withing our department.

Cons

Only thing we really need is an approval based system that ties into Backlog for change management. Often times approval are required to be shown in the business world.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more