Basecamp vs Solve Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Security
Audit logs
Encryption
File sharing
Security alerts
Access control
Data policy
Social presence
Facebook
Twitter


Reviews

Emmanuel Fagbohungbe

Basecamp review

2018-10-21

Pros

The user interface is so friendly and welcoming, there is no struggling with any option you want to use. Perfect software

Cons

User interface and problem solving software .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Basecamp Reviews
Basecamp
Flexible project management & team communication tool
Read more
Anonymous
(Research company, 1-10 employees)

Good project management ever

2019-01-04

It helps me with effective project coordination and field management, that keeping tracks of activities during implementation, monitoring and evaluation level

Pros

Effective in solving problems identify during project implementation

Cons

Is a little complex in navigating but is easily to be used

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Basecamp Reviews
Basecamp
Flexible project management & team communication tool
Read more
Anonymous
A verified reviewer

Basecamp is an excellent and simple tool for managing team projects.

2018-05-24

Pros

I loved the simplicity of the product. It is very easy for my companies to get started and requires very little extra time for setup.

Cons

Sometimes the inflexibility can be limiting and I have had to rely on other 3rd part product to solve issues that, theoretically, could be solved with Basecamp.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Basecamp Reviews
Basecamp
Flexible project management & team communication tool
Read more
Xavier Peñaloza Cedeño

Incredible tool to schedule duties, track them and share

2019-04-16

Satisfactory overall

Pros

I like the way i can track pending work and sharing files with my partners. I love that we can share messages inside a chat room and posting updates in the board.

Cons

The app presented some bugs that were solved throughout time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Basecamp Reviews
Basecamp
Flexible project management & team communication tool
Read more
Anonymous
(Performing Arts company, 501-1000 employees)

Great Software

2018-10-17

As long as you know how to use a computer you can use this

Pros

Very useful, helps us run our business in an easy format

Cons

Can be very glitchy at times but glitches are easy to solve

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Basecamp Reviews
Basecamp
Flexible project management & team communication tool
Read more
Anonymous
(Information Technology and Services company, 1001-5000 employees)

Excellent software

2019-01-06

Pros

I loved how affordable the software was and I didn't need customer service to solve any issues.

Cons

Honestly there was nothing that I did not like about Basecamp.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Basecamp Reviews
Basecamp
Flexible project management & team communication tool
Read more
Karen Montano

Very useful application for task management in projects

2018-08-31

Solve the task managing basic problems.

Pros

Basecamp offers all the features needed in a task manager applications and is specialized in team work, because let all the team members interact in different ways in the projects.

Cons

This software have only online access, so if you don't have internet access in some place, you can't work with it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Basecamp Reviews
Basecamp
Flexible project management & team communication tool
Read more
Enahoro Thomas

Basecamp Review By Primebazeweb

2018-08-29

Pros

I believe Basecamp to be one of the best business problem solving software

Cons

Haven't really experienced problem using the software as at August 2018

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Basecamp Reviews
Basecamp
Flexible project management & team communication tool
Read more
Dave Gamez

Awesome team project management

2018-11-13

Solving and keeping track of large projects.

Pros

It’s simple the best and easiest to use app for managing projects.

Cons

I love Basecamp no cons for me in this app

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Basecamp Reviews
Basecamp
Flexible project management & team communication tool
Read more
Anonymous
(Internet company, 11-50 employees)

Informational but Clunky

2018-10-20

You're solving a project management problem with basecamp.

Pros

This software had all of the information needed for the project. It's email function was particularly helpful in communicating with people in and out the project while being in your natural email environment.

Cons

The software was very hard to navigate. Once a project was complete it was utterly hard to find it.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Basecamp Reviews
Basecamp
Flexible project management & team communication tool
Read more
Anonymous
A verified reviewer

I have used basecamp at several different companies and most people are able to figure it out.

2018-06-07

It eliminated excuses that people would have made about not being informed about the status of shares projects.

Pros

It solves the problem of not knowing where to look for status updates on shares projects.

Cons

Using a platform like this doesn't really eliminate the need to store the information in other places as well. Not everyone is able to figure it out easily.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Basecamp Reviews
Basecamp
Flexible project management & team communication tool
Read more
Julie Wolfe

Solved so many issues for our company

2018-12-04

Pros

Basecamp is so intuitive and easy to use that there was virtually no learning curve. It is a great system for keeping track of almost every project. The search function is amazing because it searches everything in your Basecamp (even archives) so you can find what you need quickly. I don't know what we would do without Basecamp anymore, now that we are all used to it.

Cons

It's a bit expensive, but that's completely worth it because it solves so many problems.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Basecamp Reviews
Basecamp
Flexible project management & team communication tool
Read more
James D

Basecamp is a tool that does what you need it to.

2019-04-18

Pros

The thing is, basecamp doesn't seek to solve every problem, like some task management tools.

Cons

I found there wasn't enough customization options to match company branding. I thought that would be nice. Also the price was a bit high for us. But that's alright, basecamp needs to make money and the price is fair. I just don't think it justified our use enough, as it was something we were only using on a weekly/monthly basis.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Other

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Basecamp Reviews
Basecamp
Flexible project management & team communication tool
Read more
Davi Nabarro

Everything is on my hands now

2018-06-21

Overview arround my to-dos, meetings and stuff to solve.

Pros

The intelligence behind this app is amazing, I love the overall experience and straightforward process.

Cons

I don't like the use of color in the list menu icons and others menus, it gets a little messy with so many colors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Basecamp Reviews
Basecamp
Flexible project management & team communication tool
Read more
Ebone Allen

Impressed

2019-03-07

I’ve solved several business issues with this software.

Pros

I liked How easy everything was to start with.

Cons

i disliked the customer service agent who helped me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Monthly

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Basecamp Reviews
Basecamp
Flexible project management & team communication tool
Read more
Clinton Brady

This system is very reliable. Can be difficult to use at the beginning

2017-11-14

Pros

When I call they are always friendly and can usually solve my problems.

Cons

the system does not let me do everything I need it to and the sales guy did not inform me of everything i needed to know

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Basecamp Reviews
Basecamp
Flexible project management & team communication tool
Read more
Anonymous
(Internet company, myself only employees)

Basecamp is very effective

2018-09-14

-its very simple to use even when someone is traveling,We benefit from online collaborative work. And it continues to evolve over time

Pros

It is also an excellent option that allows teamwork and solve management problems quickly

Cons

Because the platform only works online and it shpuldnt be that way.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Basecamp Reviews
Basecamp
Flexible project management & team communication tool
Read more
Elnaz Gerami

Base camp is a simple project management tool that allows me to plan and execute projects quick.

2018-08-01

Pros

Super easy to use, works for large teams, has a great internal communication dashboards. Super cost efficient, quick training time.

Cons

Doesn't have an open Api for us to solve that problem either!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Basecamp Reviews
Basecamp
Flexible project management & team communication tool
Read more
Anonymous
A verified reviewer

Basecamp is useful for multiple manager input

2018-05-16

Pros

What I like most about Basecamp is the convenience of getting multiple documents from multiple users without a small storage limit.

Cons

What I like least about Basecamp is how difficult it is to solve an issue whenever there is a time crunch.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Basecamp Reviews
Basecamp
Flexible project management & team communication tool
Read more
Ian Ford, CSPO

Projects all in one place

2018-11-02

The business problem we were attempting to solve was visibility to all party members about what was happening with a project.

Pros

I like that Basecamp can be go to for the project. It is very easy to use and houses all the documentation for the project that is visible to all users.

Cons

Another place to go to for documentation and notes.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Basecamp Reviews
Basecamp
Flexible project management & team communication tool
Read more
Anonymous
(Marketing and Advertising company, 11-50 employees)

Bit of a Learning Curve but Great for Managing Projects

2018-10-03

Basecamp solves nearly all our agency needs for organizing different client projects.

Pros

Basecamp has so many great features: -respond to messages through email -keep all communications within basecamp -assigning tasks is simple -include both team members and clients but limit was clients can see

Cons

Sometimes when replying to messages through email they get lost.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Basecamp Reviews
Basecamp
Flexible project management & team communication tool
Read more
Carol Molina

the basecamp is the new thing in gps routes tracks etc. It is excellent update

2018-04-09

any new update is beneficial I consider that the updates are for better you adapt fast and it is very easy to use

Pros

the basecamp is the new thing in gps routes tracks etc. It is excellent update since mapsource is becoming obsolete is more refined it's easy to handle when you come using mapsource at first a bit difficult when you're new with the rest interface excellent

Cons

you have some difficulties sometimes when the PCs are older or with other old operating systems nothing that can not be solved

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Basecamp Reviews
Basecamp
Flexible project management & team communication tool
Read more
Doug Stewart

Used basecamp as part of my small real estate brokerage to connect several teams

2018-03-17

Pros

Product is extremely easy to use from First day. Product is also very Intuitive I found the monthmy cost to be reasonable.

Cons

Any issues were solved by customer support quite quickly though .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Basecamp Reviews
Basecamp
Flexible project management & team communication tool
Read more
Anonymous
(Computer Networking company, 51-200 employees)

Basecamp Review

2019-03-27

I have solved many business problems, many of which was related to money.

Pros

I like that it’s so neat and looks really professional.

Cons

It’s hard to use in the beginning and it takes awhile to get use to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Basecamp Reviews
Basecamp
Flexible project management & team communication tool
Read more
Anonymous
A verified reviewer

Basecamp is super easy to use, and a really great way to communicate with clients.

2018-03-06

Pros

I like Basecamp because so many different projects can be set up, therefore more streams of communication. I also like that some projects can be locked to client view (internal view only) so that you can communicate with people that you work with using the same platform.

Cons

I think that Basecamp 2 solves a lot of the problems that the OG Basecamp had, so I really don't have any complaints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Basecamp Reviews
Basecamp
Flexible project management & team communication tool
Read more