All categories

Learn why GetApp is free

Basecamp vs Vorex PSA Comparison

Add to Compare

Overview

Basecamp is a collaborative project management, team communication, and daily task tracking application suitable for use...

Vorex provides a business management platform that weaves together complete online project management with professional services...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$35/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

6,270

4,855

1,359

231

69

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

3.8

(17)

5

4

3

2

1

8

5

1

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
75%
would recommend this app

Pros

Excellent customer support. Company had a blog and podcast worth checking out if you want to learn about great strategies for working remotely or for management techniques.
This software was used by an executive pastor I hired and it had great channels to utilize and overall worked seamlessly. Once I figured out it was very intuitive and helpful.
Benefits are that company can post all my projects on there for me to access. Improvement can be made for making the website more appealing and maybe having a more reliable search bar.

Pros

Very comprehensive with many very useful modules that are simply not offered at many other vendors. Superb customer support.
They have excellent customer support; these people love what they do. There's no contracts (true month-to-month), no setup fees - only monthly subscription.
Setup support is excellent, and Vorex is simple to use. It's perfect for a workforce on different locations.

Cons

Since there are no categories or threads, conversations get lost inside Campfire and it is quite difficult to find specific things that were discussed in the past.
Finding the BaseCamp is sometimes difficult. I have lost the link and was delayed in accessing the info.
The lack of tagging or labels in projects is a bit of a limitation, although ultimately only a minor annoyance in the overall workflow.

Cons

This was the absolute worst experience I have ever had with a software company. The software is absolute garbage and crashes CONSTANTLY.
PROBABLY THE WORST BUSINESS MANAGEMENT / PSA SOFTWARE OUT THERE.
Terrible business practice. I knew in a week this wasn't going to work, but they would not let me out of the 1 year contract.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features51
  • @mentions
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Archiving & Retention
  • Assignment Management
  • Automatic Notifications
  • Billable Hours Tracking
  • Billing & Invoicing
  • Calendar Sync with Google
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Deadline Management
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop Interface
  • Email Invitations & Reminders
  • Email Notifications
  • Employee Profile
  • File Management
  • Forecasting
  • Forum / Discussion Board
  • Help Desk Management
  • Instant Messaging
  • Microsoft Outlook Integration
  • Multi-Department / Project
  • Multiple Projects
  • Permission Management
  • Prioritizing
  • Productivity Reporting
  • Project Budgeting
  • Project Management
  • Project Notes
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real Time Data
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Resource Management
  • Role-Based Permissions
  • Search Functionality
  • Status Tracking
  • Support Ticket Tracking
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • To-Do List
  • iCalendar Support
  • Total features14
  • @mentions
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Archiving & Retention
  • Assignment Management
  • Automatic Notifications
  • Billable Hours Tracking
  • Billing & Invoicing
  • Calendar Sync with Google
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Deadline Management
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop Interface
  • Email Invitations & Reminders
  • Email Notifications
  • Employee Profile
  • File Management
  • Forecasting
  • Forum / Discussion Board
  • Help Desk Management
  • Instant Messaging
  • Microsoft Outlook Integration
  • Multi-Department / Project
  • Multiple Projects
  • Permission Management
  • Prioritizing
  • Productivity Reporting
  • Project Budgeting
  • Project Management
  • Project Notes
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real Time Data
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Resource Management
  • Role-Based Permissions
  • Search Functionality
  • Status Tracking
  • Support Ticket Tracking
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • To-Do List
  • iCalendar Support

Integrations

  • Total integrations198
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • VisitorTrack
  • Zapier
  • Zendesk
  • Total integrations3
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • VisitorTrack
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Basecamp vs. Vorex PSA

See how Basecamp and Vorex PSA stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

Select your country

© 2010-2021 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.