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Justin P.
Consumer Services, 11-50 employees
Used daily for 2+ years
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Great workplace chat app that allows you to not waste away your phone inbox or text messages.
I like 1, that it is inexpensive. It is hard to find a software that doesn't break the budget and actually does the job of being able to work for the entire team. No company wants to depend on blowing up the team members text messages because that is unprofessional to a sense. It has worked wonders for us, even the older coworkers, that are not very tech savvy.
Really poor management of starting chats or forums for non-admin roles. Someone always comes up to me asking how they were not able to start a new chat group or something along the same lines in the Basecamp mobile app. This is an ongoing issue that at the very least needs to be made easier to find or do.
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Computer Software, 11-50 employees
Used daily for 2+ years
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Awesome. The product is easy to setup. Easy to on-board, easy to start using. Easy to achieve benefits from. High quality, cheap and the support is second to none.
Everything is in 1 place. All emails and context are linked and it's super easy to see a holistic view of everything.
The calendar is terrible, specifically, it's lack of 2-way sync is deeply frustrating. You either have to commit to Basecamp being your calendar, or your calendar is a separate silo outside of Basecamp, either option is not an ideal.