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Clarizen vs Bitrix24 Comparison

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Overview

Clarizen is an enterprise collaboration & project management solution that connects social context with tasks & projects,...

Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$45/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$24/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

76

74

11

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

166

180

69

13

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

The most important thing that impressed me is the proximity of the Clarizen team. They are quick with to the point answers, very accessible and open to listen to your challenges.
If you are prepared to work with few manual steps, that might improve in future, it is a great value product and Clarizen support team is excellent.
We have used Clarizen for years and recommend it to all our clients. We are always asked for solutions that integrate with Salesforce.com and now we have a solution we can refer with confidence.

Pros

It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.
I am overall not pleased with this CRM but for a small company in it's first few years, it is cheap and good for small projects. Do not use this is you have a prospects list over 1000.
It was a amazing task management and information management software. We can save over business contacts and other related details in this software.

Cons

Often a filter is set and forgotten about then the wrong information is displayed. Don't minimize user training and retraining when using the software.
The fact that there are so many features also has a downside.
Sometimes it lags, little confuse in first use but not a big deal.

Cons

The CRM system is so full of bugs and nasty little details they havent even thought about. Their webmail is the worst ever thing I have seen.
Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.
The Cons section has limited characters for writing, but I could continue with more and more. As a whole we lost hundreds of hours for contacting them to fix bugs.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features56
  • API
  • Absence Management
  • Access Control
  • Action Planning
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Approval Process Control
  • Assignment Management
  • Attendance Tracking
  • Audit Trail
  • Automatic Backup
  • Automatic Notifications
  • Billing & Invoicing
  • Biometrics
  • Budget Control
  • Bug Tracking
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Call Recording
  • Call Routing
  • Change Management
  • Chat
  • Client Management
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Contact Management
  • Content Repository
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customizable Templates
  • Dashboard Creation
  • Disaster Recovery
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop Interface
  • Email Alerts
  • Email Integration
  • Email Marketing Management
  • Email Templates
  • Employee Database
  • Employee Portal
  • Estimating
  • Event Scheduling
  • Expense Claims
  • Feedback Collection
  • File Management
  • Financial Analysis
  • Financial Management
  • Forms Management
  • Gamification
  • Gantt Charts
  • Goal Setting / Tracking
  • HR Management
  • Instant Messaging
  • Invoice Management
  • Issue Management
  • Landing Page Templates
  • Mail Merge
  • Meeting Management
  • Mobile Integration
  • Multi-Channel Communication
  • Offline Access
  • Organizational Charting
  • Permission Management
  • Pipeline Management
  • Planning Tools
  • Portfolio Management
  • Prioritizing
  • Product Catalog
  • Progress Reports
  • Progress Tracking
  • Project Budgeting
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Workflow
  • Projections
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Updates
  • Records Management
  • Recurring Tasks
  • Reporting & Statistics
  • Request Routing
  • Resource Allocation
  • Risk Assessment
  • Role Management
  • Role-Based Permissions
  • SSL Security
  • Sales Reporting
  • Search Functionality
  • Social Media Integration
  • Status Tracking
  • Support Ticket Management
  • Synchronous Editing
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Team Calendars
  • Template Management
  • Third Party Integration
  • Time & Expense Tracking
  • Timesheets
  • To-Do List
  • Two-Way Audio & Video
  • Version Control
  • Video Conferencing
  • Web Forms
  • Website Integration
  • Widgets
  • Workflow Management
  • Total features90
  • API
  • Absence Management
  • Access Control
  • Action Planning
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Approval Process Control
  • Assignment Management
  • Attendance Tracking
  • Audit Trail
  • Automatic Backup
  • Automatic Notifications
  • Billing & Invoicing
  • Biometrics
  • Budget Control
  • Bug Tracking
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Call Recording
  • Call Routing
  • Change Management
  • Chat
  • Client Management
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Contact Management
  • Content Repository
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customizable Templates
  • Dashboard Creation
  • Disaster Recovery
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop Interface
  • Email Alerts
  • Email Integration
  • Email Marketing Management
  • Email Templates
  • Employee Database
  • Employee Portal
  • Estimating
  • Event Scheduling
  • Expense Claims
  • Feedback Collection
  • File Management
  • Financial Analysis
  • Financial Management
  • Forms Management
  • Gamification
  • Gantt Charts
  • Goal Setting / Tracking
  • HR Management
  • Instant Messaging
  • Invoice Management
  • Issue Management
  • Landing Page Templates
  • Mail Merge
  • Meeting Management
  • Mobile Integration
  • Multi-Channel Communication
  • Offline Access
  • Organizational Charting
  • Permission Management
  • Pipeline Management
  • Planning Tools
  • Portfolio Management
  • Prioritizing
  • Product Catalog
  • Progress Reports
  • Progress Tracking
  • Project Budgeting
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Workflow
  • Projections
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Updates
  • Records Management
  • Recurring Tasks
  • Reporting & Statistics
  • Request Routing
  • Resource Allocation
  • Risk Assessment
  • Role Management
  • Role-Based Permissions
  • SSL Security
  • Sales Reporting
  • Search Functionality
  • Social Media Integration
  • Status Tracking
  • Support Ticket Management
  • Synchronous Editing
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Team Calendars
  • Template Management
  • Third Party Integration
  • Time & Expense Tracking
  • Timesheets
  • To-Do List
  • Two-Way Audio & Video
  • Version Control
  • Video Conferencing
  • Web Forms
  • Website Integration
  • Widgets
  • Workflow Management

Integrations

  • Total integrations18
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • VisitorTrack
  • Zapier
  • Zendesk
  • Total integrations61
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • VisitorTrack
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Clarizen vs. Bitrix24

See how Clarizen and Bitrix24 stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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