ClickTime Pricing Plan & Cost Guide

ClickTime

Online timesheets and resource planning tools

4.59/5 (199 reviews)

ClickTime Pricing

Starting from: $8.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Free 14-day trial! No credit card required.

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ClickTime Pricing Reviews

Pros

  • I used other time tracking in prior jobs. ClickTime is more flexible, easy to use and customize, has excellent help resources and responsive customer service.Beth H.Read the full review
  • Its fantastic and scalable - meaning that it suits an expanding business such as ours perfectly.Roger A.Read the full review
  • Clicktime has been a good product for our payroll and expense reporting needs. Also great for capturing hours and equipment mileage for safety reporting.Karen K.Read the full review

Cons

  • We've had trouble integrating clicktime into our Quickbooks, it may be user error, but we've not quite figured it out yet.Mic W.Read the full review
  • Occasionally we have a conflict with our computer settings and clicktime.Dana V.Read the full review
  • Limited customizing features, slow custom development, weak integration API in Expense module.Oleg L.Read the full review
98%
recommended this to a friend or a colleague

25 reviewers had the following to say about ClickTime's pricing:

MATT P.

MaPS, Inc.

Used daily for 2+ years
Reviewed 2020-02-25
Review Source: Capterra

As a consultant, I get paid for my time - and my days are often broken up into many tasks for many different clients. Tracked time = billable time and ClickTime allows me to quickly and easily track my time and run reports for monthly invoicing. Bidding new jobs is more accurate now too, since I can easily run reports by phase and task to see how I did on the last similar job - and estimate the hours/price the new job accordingly.

Pros
Easy to set-up and easy to use. Low cost.

Cons
Can't copy/paste/add repetitive tasks - have to fill out entry for each.

Response from Clicktime.com


Hi Matt,

Thank you so very much for the wonderful review of Clicktime.

I see that you asked for the ability to copy/paste/add repetitive tasks? I will reach out to you directly to help me understand the need in more detail and get this feature request properly logged for you.

I look forward to speaking with you and thank you again for your wonderful feedback on ClickTime.

Best,

Brea Phillips
ClickTime | Customer Success Manager

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Nigel S.

Easy to use and setup

Used monthly for 6-12 months
Reviewed 2021-01-19
Review Source: Capterra

Pros
Ready to use upon sign up and time-tracking is sufficient for small organizations. Pricing is affordable.

Cons
Some functions could be improved, like the manual inputting of timesheets when backlogging. Need more flexibility in this area.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ryan K.

Best resource to track client billing

Used daily for 2+ years
Reviewed 2020-03-05
Review Source: Capterra

Overall I would say that software is outstanding and a must have for any business that utilizes billable hours as a primary means for income.

Pros
The software is extremely easy to use and set up employee accounts. We use the software daily to track billable hours and run reports to help supplement our invoices.

Cons
The only down side to the product is the cost. It may seem like only 15 per month per person is cheap when you are a small company it ads up quickly.

Response from Clicktime.com


Hi Ryan,

Thanks for your review!

We're thrilled to hear you're finding ClickTime valuable for your team to easily track their billable hours and run reports. We appreciate your support over the last 2 years and look forward to continuing our partnership and learning more of your feedback.

Thanks!
Ethan

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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B F.

Simple to use with lots of functionality

Used daily for 2+ years
Reviewed 2016-11-28
Review Source: Capterra

I set our organization up with Clicktime 3 or 4 years ago and it's worked beautifully for us ever since. It was easy to set up, which allowed us to start to use it immediately - and it was customizable in the areas that we needed it to be flexible. I can run just about any report I might need and export them in either PDF or Excel (Excel was a must for us). I was having trouble finding a simple timekeeping system that would fit our small non-profit budget and number of staff and it boiled down to Clicktime and one other system. We opted for Clicktime because it was particularly easy to use and would appeal to the less technically-inclined among our staff. We've been pleasantly surprised at the amount of muscle behind such a simple user interface. The only potential drawback I could see is that their model of paying per employee/month could become quite expensive very quickly in instances where an organization hires many contractors or employs more staff as they grow. But overall, this has been a great system for us.

Pros
Simple user interface, lots of reports to choose from (and ability to export them in PDF or Excel), all the functionality we needed, easy to customize and get started!

Cons
The price per employee/mo model can easily bump this software from affordable to unaffordable in instances where we had to hire a bunch of contractors for a project. Since overhead isn't often recovered with non-profits, it forced us to have contractors track their time outside of the Clicktime system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Hunter S.

Good at tracking time and expenses

Used daily for 2+ years
Reviewed 2018-04-25
Review Source: Capterra

Pros
It is a great software to track peoples time worked and expenses. The reporting features are nice and encompass a lot of valuable information.

Cons
The website is a bit outdated and the service is very expensive when compared to other services. We recently switched services simply due to price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Barbara M.

Our staff and management team find click time program to be an asset to our business

Used daily for 2+ years
Reviewed 2020-03-03
Review Source: Capterra

we find the timesheets and project details useful for billing purposes

Pros
Clicktime is easy to use, has great online support and the cost is affordable

Cons
We have no issues, nor complaints, our staff uses the program daily

Response from Clicktime.com


Hi Barbara,

Thank you so very much for the wonderful review of ClickTime!

We are thrilled to hear that it is working so well for your team. Remember, we are always here for you if you need us.

Best,

Brea Phillips
ClickTime | Customer Success Manager

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kyle L.

Great Time Keeping Software

Used daily for 2+ years
Reviewed 2021-02-04
Review Source: Capterra

Overall, the experience has been great. For the money, Clicktime is the best value. The user interface and ease of use is simple yet highly effective.

Pros
The software meets all our firm's needs. We use it as our primary time tracking software and an input into payroll. The reporting also allows us to utilize it in a project management capacity as well. Great tool for the price as compared to other more overly complex systems.

Cons
Limiting 24 hours in a day on the time entry portal. Our firms utilizes other tasks in addition to man-hours (i.e. specialized computer time). It would be nice if my employee could log more than 24 hours in a day. For instance 13 man-hours and 12 specialized computer hours.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Austin H.

Review of Clicktime

Used daily for 2+ years
Reviewed 2020-01-16
Review Source: Capterra

Very Helpful. Pricing and project run rates are a very easy task. YOY comparisons.

Pros
Flexibility when it comes to adding new projects, clients, and activities. Reporting on time spent on projects are a very simple task. Excel linking and custom reporting has made day to day operations much smoother and let us track the run rate on certain projects and give our clients a heads up. The Resource planning module is a very nice feature that helps keep employees on track.

Cons
The Resource planning module is very clunky. Compared to the rest of the interface it seems somewhat behind with all the script errors I run into. If there could be a possible import function from excel to the resource planning module it would make adjusting employees time a very simple task instead of fighting with filters that cause the module to crash after a while.

Response from Clicktime.com


Hi Austin,

Thank you for your ClickTime review!

I have reached out to your Customer Success Manager Ethan Good so he can touch base with you and log some feature requests on your behalf around your Resource Planning needs.

We value your feedback and look forward to hearing how we can assist you better.

Many Thanks,

Brea Phillips
ClickTime | Customer Success Manager

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Lisha N.

First review

Used daily for 2+ years
Reviewed 2020-03-05
Review Source: Capterra

Good

Pros
Easy to use and fit to our needs for a reasonable price

Cons
Sometimes cannot find the report that I need.

Response from Clicktime.com


Hi Lisha,

Thank you so much for your review of ClickTime.

I'm so glad to hear that you are finding it easy to use.

Please don't hesitate to reach out if there's anything we can assist with.

Best,
Cali
ClickTime

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Daniel S.

Long time user

Used daily for 2+ years
Reviewed 2020-03-02
Review Source: Capterra

Helps us properly track time and bill it for our consulting and development work.

Pros
Quite easy to get up and running. Has fair/flexible pricing based upon # of active users.

Cons
Searching for a project while in time-sheet view is cumbersome. Given today's technologies, this could be much better. Excel output row heights are 'funky'.

Response from Clicktime.com


Hi Daniel,

Thank you so very much for your review of ClickTime.

We have some tips and tricks that we can share to help search for projects in timesheets. I will reach out directly with some details for you.

Thank you again and have a wonderful day!

Best,

Brea Phillips
ClickTime | Customer Success Manager

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Brittany E.

Helpful tool, but could be more helpful

Used daily for 2+ years
Reviewed 2020-03-04
Review Source: Capterra

This has been a helpful tool for our company, and with little funds as a nonprofit, the price is pretty good as well. Employees, supervisors, and admin use this daily to help get our work done

Pros
I like that my employees can easily divvy up time spent on program and grant related activities. As an administrator, I like the time off module because it helps to track vacation requests and automatically sends to a supervisor (reducing time and paper). The vacation accrual feature in this module is also helpful to reduce time and allows employees to check their balance at any time without bugging me for it. We also use the expense module and that has become helpful as well in reducing paper and time for supervisors.

Cons
It would be helpful to be able to adjust expenses on the admin side after they have been submitted. If a change needs to be made to an expense project/job, admin can not adjust it, instead you have to reject it, have the employee change it and then resubmit it. Also while most reports work well for my needs, I have tried working with support to get a nice report with an employees expense sheet followed by the applicable receipts (being able to select a expense sheet status, or date range would be a cherry on top). I was told this kind of report would cost extra because it is customized. It seems to me this would a natural report for an expense module. Currently I have to pull all expense sheets, and pull all receipts and piece them together. Also when I added the expense module I was told it integrated with Quickbooks. However, it only integrates with the Desktop version, not the Online version.

Response from Clicktime.com


Hi Brittney!

Thank you so very much for your review of ClickTime.

I am going to reach out to you directly to share some great news. I have a way for you to be able to print out expense sheets with attached receipts, (without having to have a customized report) and I will be happy to get you our NEW QB Online connector!

I am so very glad that you were able to share your needs so we know how best to serve you and your team.

I will be in touch.

Best Regards,

Brea Phillips
ClickTime | Customer Success Manager

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Monica H.

Solid Option for Small Organization

Used weekly for 1-2 years
Reviewed 2020-03-20
Review Source: Capterra

Pros
Clicktime offered our non-profit of about 50 employees all of the functionalities we needed to both manage programs, track hours for payroll, as well as managed reimbursable business expenses. Navigation on the platform was intuitive. We used their reporting function often, most notably for our monthly reporting to clients. Customer support was always accessible -- always reached someone on the first call. Clicktime is a no-frills application that covers all the bases at an all-too-affordable price.

Cons
I only recall two items that I found less than ideal that, in the end, didn't impede the completion of my tasks. One was the PTO tracker, which only allowed us to accrue on a monthly basis. We have a biweekly payroll schedule, so it would have put me more at ease if I could have synced the accrual in Clicktime to occur exactly as it did on our payroll platform. The second oddity was some issue I had with the XML linking to Excel. It turned out that I need to use a legacy version of the XML data import function in Excel, but it took a couple of calls with multiple support people before this solution was pointed out (though in all fairness, they had outlined this in one of their help pages, but I had missed it).

Response from Clicktime.com


Hi Monica,

Thank you for your review of ClickTime.

I am glad to hear that the support staff were able to help you with the few opportunities you did experience.

We are always here for you if anything else comes up.

Best,

Brea Philips
ClickTime | Customer Success Manager

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Beth H.

Flexibility & Great Price

Used daily for 2+ years
Reviewed 2020-02-26
Review Source: Capterra

Phenomenal experience. I used other time tracking in prior jobs. ClickTime is more flexible, easy to use and customize, has excellent help resources and responsive customer service. They have made several thoughtful additions to the site, like leave and expense tracking, and are very responsive in developing the product to meet customer needs.

Pros
It's customizable to match our grant requirements and add-ons like leave tracking and expenses have streamlined our paperwork. The pricing for non-profits is very reasonable.

Cons
In the Leave tracking, I can't extract the notes that employees enter.

Response from Clicktime.com


Beth,

Thank you so much for your review of ClickTime.

I am so glad to hear that you've found value in our product and our services!

Please don't hesitate to reach out if there's anything we can assist with.

Best,

Cali
ClickTime

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Roger A.

A fantastic piece of software

Used daily for 1-2 years
Reviewed 2020-02-23
Review Source: Capterra

Its fantastic and scalable - meaning that it suits an expanding business such as ours perfectly. As highlighted above - no software is any use without a great support team and they are brilliant at ClickTime which makes all the difference and enables us to fully understand how to use the software to meet our specific needs and at our own pace

Pros
It is easy to use and adds value to several parts of our business, in particular, time recording, resource planning, billing and expense recording. It enables us to monitor our productivity, assess our rates and charges and understand true project costs. The software reports are pivotal to our monthly billing and also inform our ongoing rates and prices The support team are fantastic with particular mention to [SENSITIVE CONTENT HIDDEN] who's been brilliant and provided us with exceptional customer service

Cons
There is nothing that we don't like about this software

Response from Clicktime.com


Roger,

Thank you so very much for the wonderful review of ClickTime.

We love to hear that you have had such a positive experience with ClickTime and that the support team has made such an impression.

Please let us know if we can assist in any way with your ClickTime experience as we are always here to help.

Best,

Brea Phillips
ClickTime | Customer Success Manager

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sheyla C.

Review

Used daily for 2+ years
Reviewed 2020-07-29
Review Source: Capterra

none

Pros
User-friendly, very affordable. How the PTO is shown on screen.

Cons
Ability to enter notes or have the notes showing.

Response from Clicktime.com


Hi Sheyla,

Thank you for your review of ClickTime.

We are happy to hear that you enjoy that your leave type balances are available to you directly on your timesheet. We know that can save a lot of time when you are looking at scheduling a vacation. Not to mention I am sure that the HR department enjoys it as well.

Regarding your comment on notes, I will be glad to work with you directly on this topic as it is a feature that is currently available in the system.

I will reach out to you via email so we can schedule some time together.

Best,

Brea Phillips
ClickTime|Customer Success Manager

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Peter L.

Really good timesheet app for mid-sized businesses

Reviewed 2011-11-09
Review Source: GetApp

Our firm needed to track time to tally costs against different internal projects. ClickTime was quick to implement and the training burden was very low.

Pros
- Easy user-interface - Good reporting - Really responsive customer support - Cool features (more than we need) - Smartphone interface - Inexpensive

Cons
- Looks a little dated - Takes a while to figure out all the customization

Rating breakdown

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Junli D.

excellent Software

Used daily for 2+ years
Reviewed 2020-02-26
Review Source: Capterra

Pros
easy to use for everyone and value for Money, very good!

Cons
Your team is doing a great job. I don't think there are Cons so far.

Response from Clicktime.com


Hi Junli,

Thanks for your review of ClickTime!

We are happy to hear that your experience with ClickTime over the passed 2+ years has been a great fit for your team.

If you have any questions or would like to provide additional feedback on how we can improve your process further, don't hesitate to reach out.

Thanks,
Team ClickTime

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Clyde N.

Cost effective time keeping

Used daily for 2+ years
Reviewed 2020-03-09
Review Source: Capterra

It's been a pleasant experience so far. The software does exactly what it should and allows me to accomplish my time keeping with very little effort. The fact that is is cost effective and not over burdened with features /functions I simply don't need.

Pros
Cost effective and provides what is needed.

Cons
The ability to default time. Our engagements are measured in hours, not days. As such, I'd like the default to match the starting time am or pm. It seems to default to AM forcing additional keystrokes.

Response from Clicktime.com


Hi Clyde,

Thanks for your kind review!

We're happy to hear that you've had a positive experience with ClickTime over the past 2 years. We appreciate your feedback on the start times defaulting appropriately and we'll pass it along ClickTime's product team.

If you have any other questions or feedback, please continue to reach out to our support team for assistance.

Best,
Ethan

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Tracy H.

ClickTime is great

Used daily for 2+ years
Reviewed 2020-03-09
Review Source: Capterra

Overall, excellent way to keep track of time and expenses on a project by project basis.

Pros
It is easy to use, efficient and cost-effective.

Cons
I would like more options in report for time and hours for projects. It would be nice to select by project not just timeframe.

Response from Clicktime.com


Hi Tracy,

Thank you for your review of ClickTime!

We are glad to hear that you've found ClickTime easy to use.

Please don't hesitate to reach out if you have any questions or would like to provide additional feedback on how we can improve our process further, we are always here.

Best,
Cali
ClickTime

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Katrina M.

ClickTime saves our business time and money. We are very happy with it.

Reviewed 2015-07-02
Review Source: Capterra

Really powerful reports and tools for planning resources, budgeting, and staffing projects. Easy to use. Affordable. Customer service is excellent.

Rating breakdown

Ease of use
Customer support

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Andrea A.

I needed a quick simple way to track time for a 6 month contract and seasonal employees.

Used daily for 6-12 months
Reviewed 2017-12-04
Review Source: Capterra

live stats, premade reports, PLUS the ability to dowwnload excell spreadsheet to sort my own way. VERY USER FRIENDLY for new staff, GREAT SUPPORT assistance. Affordable and safe.

Pros
Easy to get up and runing, easy totrain new staff. Reports are wonderful, plus excel xport helped us monitor productivity and expenses.

Cons
Limited to only 500 sites/locations/projects. We would like to use this for our year round projects by tracking productivity, but we need 10,000 projects/locations. So for now, unfortunately, limited to our seasonal project.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Kyle S.

Clicktime review

Used daily for 2+ years
Reviewed 2020-03-02
Review Source: Capterra

Project costing and accounting related to fixed budgets. The reporting functions allow us to track project expenses in real time and permit greater scrutiny during post project reviews.

Pros
Effortless time input , excellent project reporting tools

Cons
Mobile app could use some functionality upgrades to be similar to desktop version.

Response from Clicktime.com


Hi Kyle,

Thank you so very much for your review of ClickTime.

I am going to reach out directly to send you the link for our new Mobile application that I think you will really enjoy!

I hope that you have a fantastic day!

Best,

Brea Phillips
ClickTime | Customer Success Manager

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Nathan P.

Lots of great features!

Used daily for 2+ years
Reviewed 2020-09-22
Review Source: Capterra

Overall, it was a wonderful tool. We switched to an in-house built product and it does not have anywhere close to the features that Clicktime had

Pros
This software was very easy to use and admin. The reporting features were great with lots of customization and ability to save steps. Easy to set up new users and super simple to train.

Cons
It was a little expensive and required quite a bit of work to get users out of the system (had to pay by the employee)

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Ankit O.

Clicktime is an excellent product

Reviewed 2015-06-26
Review Source: Capterra

We depend on them for all our time tracking, cost tracking and reporting requirements. They have some really great tools for generating custom reports which are hard to find anything else.

Rating breakdown

Ease of use
Customer support

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Liane W.

ClickTime is an invaluable tool for time tracking and project budgeting.

Used daily for 2+ years
Reviewed 2017-02-14
Review Source: Capterra

We love ClickTime. It helps us to be more efficient, more cost-effective, and ultimately, better able to deliver for our customers. ClickTime saves us countless hours and has a tremendous ROI.

Pros
The flexibility of the system

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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