ClickTime Reviews - Page 3

Lots of features set up for billing and multiple cost codes. Ease of use from field to office and accounting. Good reporting capabilities, approval system etc. They do have paid upgrades based on your specific needs

They need some help in the graphic design department as the app doesn't look very sexy. Also need to streamline some approvals and reduce the number of user actions required to get to the end goal. Lastly, could introduce cost-code specific estimate/forecasting. Currently only available as project-wide budget.

Simon, Thank you so much for your review of ClickTime. I am thrilled to hear that ClickTime has helped streamline your business! We've also taken note of your suggestions and will review them for possible improvements within the app. Please don't hesitate to reach out if there's anything we can assist with. Best, Cali ClickTime

Easy to use. My favorite feature is seeing the percentage of how billable I am per month.

The only down side is that I would like a copy paste feature of a day's timesheet. I know there is a quick day button but i've only had that work when going forward to the next day. I've entered my timesheet in the wrong day many times and I'd like to be able to copy and paste that into the correct day. Instead of having to manually retype everything.

Hi Brian, Thank you for your review of ClickTime! We are so happy to hear that the billable percentage indicator has been so helpful for you! Regarding the copy/paste feature; ClickTIme's Mobile V2 app has the "recents" option and I think that may be exactly what you are asking for. I will reach out directly to do a quick demo for you. Please let us know if we can be of any further assistance Best, Brea Phillips ClickTime | Customer Success Manager

The software is straightforward and the support is exceptional.

The software could use a beauty makeover. While functional, it's not particularly attractive.

Hi Natalie, Thank you so very much for your feedback about ClickTime. We are thrilled that Skip was able to help you! Please let us know if we can be of any additional assistance. Best, Brea Phillips ClickTime | Customer Success Manager

Very easy to use, great reports to assist you in monthly, quarterly and yearly information. Employee utilization is great for our company as we work on a bonus program quarterly. The project detail report is fantastic for our clients - easy to see how their billing came together.

I really can't think of anything else the software could provide. Try it for yourself!

Hi Bea, Thanks for your thoughtful review! We're so happy to hear that ClickTime has made it overwhelmingly easier to show the relevant project detail reports for your clients. Also, we're excited that you're finding a lot of value in the Employee Utilization to help assist in the quarterly bonus program. Keep up the great work! Best, Ethan ClickTime

we haven't used the program to its full capacity as we are time poor in the business, but for the amount we use it, it makes keeping log of hours, jobs & invoicing much easier from our old ways with an excel spreadsheet. It has also allowed us to be able to invoice clients for variations in jobs with justification using the program.

Not 100% sure. But haven't tried to set up sub folders & mouse point clicking of tabs for quick standard notes rather than typing the same notes over & over.

Natalino, Thank you so much for your review of ClickTime. I'm so glad to hear that you are finding value in our product and even recommending it to others! Please don't hesitate to reach out if there's anything we can assist with. Best, Cali ClickTime

Perfect for time tracking, has good dashboard. Different ways to enter time, manually, via stopwatch, import. The different view and reports are great and ease of exporting time to other programs. They have a good help desk and slightly modifying to suit. We wanted projects to be sorted by project number rather than by project name, which they modified instantly.

It just tracks time. Has some slight extensions such as estimation and budgetting, but is limited beyond tracking time. We are currently going away from the app as we're looking at a more integrated resource management tool. Mobile app is a bit clunky, but none of our staff needed to use this anyway.

Lot of features that allow us to implement lot of our need: such as: Leave Balances accrual auto-, set up a Holiday system, Project Allocations

Could not tight to Employees Salary amount with our specific needs.

Hi Maryna, Thank you so very much for your review of ClickTime! We take our feature requests very seriously so I will reach out to Ethan Good, your Customer Success Manager to make sure that we fully understand and log your needs around employee salaries. Only through your feedback do we fully understand how to make ClickTime the best that it can be for your needs. Best, Brea Phillips ClickTime | Customer Success Manager

User friendly, provides info in various formats, Customer Support is amazing when there is a question!

Mobil application can sometimes be fickle.

Nancy, Thank you so much for your amazing review of ClickTime! It has been such a pleasure working with you and I am glad that the support team has been "amazing" when you need them. Please let us know if we can be of any assistance, we are always here for you! Best, Brea Phillips ClickTime | Customer Success Manager

I can review, assign costs, and check reports by client, project and employees, friendly usage

to customize reports is not that easy and customer service for that have to be paid, the approvers are by person instead of a project, so it´s not flexible on that, Managers reports are basic

Hi Maria, Thank you so very much for your review of ClickTime. I am sorry to hear that you are experiencing difficulty with reporting. I have reached out to Ethan Good, your Customer Success Manager to see if we may be able to help with a report builder session to get you the items that you need. We look forward to working with you and hope that you have a fantastic day. Best, Brea Phillips | Customer Success Manager

Many time tracking solutions are so customizable that they're very difficult to use. On the other end of the spectrum are systems that are easy to use, but can't be customized. ClickTime finds a nice balance between these two extremes. If can be customized sufficiently that it'll like match your workflow, but it is not so convoluted that one can't figure it out.

None really. I used to work for a timesheet solution company, but went with ClickTime because it did what I needed.

Brian, Thank you so much for your review of ClickTime! We are so glad that we have been able to provide you and your firm with the balance that you need. Please let us know if we can be of any assistance. Best, Brea Phillips ClickTime | Customer Success Manager

Users can enter time and expenses from the ClickTime App or website from anywhere they're working (or vacationing). Automatic prompts if time entry deadlines are missed and seamless integration with Quickbooks Pro to allow for Client Invoicing and Payroll processing.

Some features are not need for all employees (expense tracking for instance), but it's an all-or-nothing subscription.

Hi Paul, Thank you so very much for your wonderful review of ClickTime. We are thrilled to hear that is has been so successful for you and your team! Have a fantastic day! Best, Brea Phillips ClickTime | Customer Success Manager

It's customizable to match our grant requirements and add-ons like leave tracking and expenses have streamlined our paperwork. The pricing for non-profits is very reasonable.

In the Leave tracking, I can't extract the notes that employees enter.

Beth, Thank you so much for your review of ClickTime. I am so glad to hear that you've found value in our product and our services! Please don't hesitate to reach out if there's anything we can assist with. Best, Cali ClickTime

I find the flexibility of customization of reports most helpful. The tracking of employee hours against specific projects allows insures our billings do not miss projects.

I do need to spend more time with the vacation and time-off modules as we have an accrual process.

Hi Kevin, Thank you so very much for your review of ClickTime! I will be glad to work with you on the accrual process to help streamline it for your team. I will reach out directly to you via email. Best, Brea Phillips ClickTime | Customer Success Manager

The software meets all our firm's needs. We use it as our primary time tracking software and an input into payroll. The reporting also allows us to utilize it in a project management capacity as well. Great tool for the price as compared to other more overly complex systems.

Limiting 24 hours in a day on the time entry portal. Our firms utilizes other tasks in addition to man-hours (i.e. specialized computer time). It would be nice if my employee could log more than 24 hours in a day. For instance 13 man-hours and 12 specialized computer hours.

Simple and easy to use. Quick reporting.

Lack of functionality for our specific reporting requirements.

Hi Suzie, Thank you for your review of ClickTime! I am glad to hear that the support team has been so helpful for you. As your Customer Success Manager, I will be reaching out directly to see how I can help with reporting. This way I can understand your needs and either build a report that you can use or put in a feature request on your behalf. I look forward to talking to you and hope that you have a fantastic day! Best, Brea Phillip s ClickTime | Customer Success Manager

This software allows us to specifically put employee hours under each project, which is very helpful in an architectural office. Allows me to pull a specific project and pull off how many hours each employee had for certain dates so I can then draft an invoice to the client.

In my experience over 13+ years I have really not found anything that I can complain about. It is great software.

Hi Kimberly, Thank you for your review of ClickTime! We are so glad to hear that we have been able to assist with smooth client billing. Just remember if you have any questions or can provide any feedback on how we can improve your process further, we are always here. Many Thanks, Brea Phillips ClickTime | Customer Success Manager

The software is very user friendly for time tracking, creating new jobs/codes/tasks, etc. It makes our billing of our staff's time very easy and efficient.

Even though I don't do it often, I struggle with being able to create customized reports.

Hi Jim, Thank you for the wonderful review of ClickTime! I am going to reach out directly because I want to help you with some customized reporting! I look forward to working with you and thank you again for the feedback. Best, Brea Phillips ClickTime | Customer Success Manager

Ease of use for the admin as well as employees. They have all the reports you need and a report builder to build your own that is very easy to use. Support is a phone call away and always willing and able to help with any additional needs but you hardly have to call but they are excellent when you do.

This software has satisfied what we need and there is not anything that I like least

Ginger, Thank you so very much for the wonderful review of ClickTime! We are so glad to hear that the product is easy to use and that the support staff exceeded your expectations! Please let us know if we can assist with anything else! Best, Brea Phillips ClickTime | Customer Success Manager

Simple tool with very suggestive options in what it proposes to do: manage the time spent working on projects. Its simplicity in timekeeping is spectacular and the visualization of KPI is spectacular.

For the tool to be complete, I believe that a simple document manager is missing, such as the possibility of attaching the contract/proposal in the project register.

Dear User, Thank you so very much for your review of ClickTime! I would love the opportunity to log the feature request that you had mentioned about a document manager as well as to get you a little "thank you" for your support. Please reach out to me directly as I am glad to help! Brea Phillips bphillips@clicktime.com ClickTime | Customer Success Manager

It is a very simply way for us to allocated our payroll costs among several grants. We need this in order to comply with federal regulations. Cost allocations can be complicated and we have been using ClickTime for over 10 years

I think it's pretty simple to use. I don't have any cons.

Hi Dale, Thank you so very much for your review of ClickTime. I am so glad to hear that it has worked out so well for you! Please remember that we are always here for you if you have any questions! Best Regards, Brea Phillips ClickTime | Customer Success Manager

ClickTime is very easy to use to track your time spent on programs with an easy to use list of tasks to narrow down exactly what you are working on. The reporting tool is very easy to use and provides many standard reporting options.

I thought having to use this tool was going to be time consuming, but I was very wrong.

Hi Denise! Thank you so very much for your review of ClickTime. We are so glad to hear that timekeeping has been so easy for you and your team. Please let us know if we can ever be of any assistance, as we are always here for you. Best, Brea Phillips ClickTime | Customer Success Manager

User-friendly, very affordable. How the PTO is shown on screen.

Ability to enter notes or have the notes showing.

Hi Sheyla, Thank you for your review of ClickTime. We are happy to hear that you enjoy that your leave type balances are available to you directly on your timesheet. We know that can save a lot of time when you are looking at scheduling a vacation. Not to mention I am sure that the HR department enjoys it as well. Regarding your comment on notes, I will be glad to work with you directly on this topic as it is a feature that is currently available in the system. I will reach out to you via email so we can schedule some time together. Best, Brea Phillips ClickTime|Customer Success Manager

I love using the timer features for my daily tracking.

I would like to be able to easily duplicate a day to another day in case I accidentally track on the wrong day

Hi Colleen, Thank you for your review of ClickTime. We are thrilled to hear that you love using the timer features for daily tracking. Regarding easily tracking duplicates; I have sent you a direct email. ClickTime's "Quick Day" or the "Recents" tab in the mobile version 2 might be exactly what you need and I will be glad to walk you through it. Thank you again and we are always here for you with any questions. Best, Brea Phillips ClickTime| Customer Success Manager