ClickTime Reviews - Page 6

Easy drop down functionality. Weekly view is also helpful. Seeing the total for he weeks gives clarity.

Not easy to copy weeks, as many tasks are repetitive weekly and it would be easier to set up a template and rather adjust rather than starting fresh each week.

Hi Dustine, Thank you for your review of ClickTime! We are glad to hear that the drop-down functionality in the timesheets is so easy for you and your team to track time. Regarding the ability to copy weeks, in the week view, we do have a quick week function that sounds like it may be the answer to your needs. I will reach out directly to set a meeting with you to further understand your request. Many Thanks, Brea Phillips ClickTime | Customer Success Manager

Being able to log in from anywhere is helpful.

More HR hints built-in directly to the time tracking forms.

Hi Meghan! Thank you for your review of ClickTime! I would love to chat with you more about your needs for HR hints being built into ClickTime. Keep an eye out for an email from me as I would love to hear more. Many Thanks, Brea

ERP system. Mileage and costs expense forms.

Does not integrate with Quickbooks online.

The product was very intuitive and easy to use. The main reason we used this item was its integration with Quickbooks, and that functioned very well.

The main complaint about this product was the searching function for jobs. You could only search by the first letter.

The fact that I can manage my time and administer the time-sheets of staff both from desktop and mobile app very easily and with a high degree of accuracy are great!

Sometimes the saved "costs centers" do not roll into the next week....

Hi John, Thank you for your positive review. We're very happy to hear that you would recommend ClickTime and have found the platform easy and efficient to use. If you ever have any issues or need help, please reach out to our Support team! Best, Ethan

Easy to use and fit to our needs for a reasonable price

Sometimes cannot find the report that I need.

Hi Lisha, Thank you so much for your review of ClickTime. I'm so glad to hear that you are finding it easy to use. Please don't hesitate to reach out if there's anything we can assist with. Best, Cali ClickTime

ClickTime is easy to use and navigate. Allows you to set up as many codes as you need, track employees hours, keep up with PTO and holidays. Employees have access to the program from anywhere. Customer Service is great.

I would like the ability to customize and eliminate columns in the timesheet that aren't relevant without having to export to Excel.

Hi Amy, Thank you for your review of ClickTime! I will be glad to help you with your timesheet column customization. I will reach out directly to set up some time to chat. Thank you again for being the best best part of ClickTime. Many Thanks, Brea Phillips ClickTime | Customer Success Manager

ClickTime has been a great addition to our company. It has simplified the way we track time and costs making it easier to see where we need to devote resources. It has helped improve our overall operations. The reporting is extensive and provides a lot of valuable data that helps with business decisions.

The way client billing is set up within the system doesn't fit our business operation but we were able to work around that.

Overall, I really enjoy using clicktime. It was a user friendly interface and it made tracking hours, PTO, and other time related activities very easy. I like how you could easily create a bucket for hours to fall into so reporting was easy and it made it as simple as entering numbers for the end user.

I think there are some manual labors with clicktime. It'd be nice to be able to have the ability to enter in block or projects and have the fields populate automatically.

I love the robust reporting of Expense and Time. It has greatly facilitated our client billing process.

There is one data entry thing that drives me nuts. When you enter new tasks it automatically tags the new line item to every open project. I have yet to figure out how to prevent this. I try not tagging to any project and then going back and editing but this doesn't seem to work either.

The fact that ClickTime is so easy to use has been an important factor of me using it over some competing platforms.

Sometimes the app hangs and I have to refresh the page to save my progress. I think there could be better tech support.

It is a great software to track peoples time worked and expenses. The reporting features are nice and encompass a lot of valuable information.

The website is a bit outdated and the service is very expensive when compared to other services. We recently switched services simply due to price.

Use from anywhere , laptop , mobile etc.

some minor bugs here and there that could be fixed

Hi Tonio, Thank you so very much for your review of ClickTime. We are glad to hear that your experience has been positive. I wanted to ask if you have been able to see our newest application ClickTime Mobile v2? Its updated UI and new features such as "recent" have been getting some great feedback. We would love to hear yours. Also in regards to feature improvements; we take these very seriously. You can send any feature requests to support@clicktime.com and we will make sure that they are logged. Please let us know if we can be of any additional assistance. Many Thanks, Brea Phillips ClickTime | Customer Success Manager

This software is easy to use, has great report features. Best part of all is the help and support. Whenever I had a question, they were quick to respond and help me figure things out.

I wished the stopwatch feature could be restarted, once I had stopped it. If I was working on financial things, for example, and then later went back to financial projects, it would have been convenient to be able to just restart the timer I had used earlier in the day.

The ability to pull reports per project, task or person. I really like of the customization and functions that are available. Now we just have to get the employees to do it!

PTO is not calculated each pay period, it is calculated monthly. This is different than our pay system.

Hi Hilary, Thanks so much for your review! We're glad you're able to find reports that meet your needs and help you make better decisions. I've passed along your feedback regarding the PTO accrual schedule for our product team to review. Again, we're very happy to hear ClickTime has been valuable and we look forward to continuing to partner with you. Ethan ClickTime

Its easy to use and pretty customizeable. The reports are easy to run and provide a good visual layout of weekly or monthly hours. It's easy to add employees and/or make them inactive. I also appreciate the feature that managers have to 'sign off' on hours.

We haven't been able to 100% customize it to meet every need, but it actually comes pretty close. For example, per the regulations of one of our funders, we needed to add a certifying statement. We worked around it by having each employee add the statement to a notes section.

It is a good software and very helpful to the monthly reports concerning clients and people productivity

Should be able to rganize the resources planning in alphabetical order

Hi Margareth, Thank you so very much for your review of ClickTime. We are glad to hear that ClickTime is easy to use and helps keep you and your team organized. Regarding the order of resources, we can help! I will reach out to you directly and I can show you how that can be done. Please let us know if you have any other questions as we are always here to help. Best, Brea Phillips ClickTime | Customer Success Manager

Timer function makes it very easy to keep track of all hours for different clients with precision

Mobile app and desktop do not often sync quickly

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For a small nonprofit and tracking paid time off this software is great. Easy to navigate and run reports. For the user straightforward as well.

Wish ther was more flexibility in how a company accrues time --all in hours and that's not how we track vacation time.

Hi Amy, Thank you for your feedback. We're grateful to hear that ClickTime has been a positive experience for you and your team. We also really appreciate your candid feedback on the flexibility in accruing time. We have shared your request with our Product and will keep you updated if there are any changes. All the best, Ethan

The purpose of time tracking is to have useful information about what people resources are doing. Clicktime has a large number of reports that takes the data users enter and converts it to this type of useful information. In a few clicks of a button I can create valuable reports by person, by project, by task or by division. There are also reports that perform calcuations on this information to show man hour costs for projects or compare against the forecast. These simple to create reports are attactively formated can be exported into Excel, Word or a pdf to easily share information.

Sometimes I need information compiled in a format other than the standard reports Clicktime provides. While I can export all the data I need, it can be timeconsuming to compile the information I want to display. However, Clicktime Customer Support eliminated this con for me by creating customized exports and showing me how to easily compile the information I need.

It's relatively intuitive. I like that it remembers previous task codes when adding information on new weeks.

The expense report tool is terrible on using dates. Much easier on phone but I often have flights/uber to add and the date feature is awful.

Hi Joshua, Thank you for your review. We appreciate your thoughtful feedback on the Expenses' date picker and will share it with our Product team to review. We hope that we can continue providing an intuitive and positive experience both on the web and mobile. Thanks, Ethan

Easy access & auto-save. Happy I can select only the projects that I care about to be visible in the time reporting categories.

Since I always work on the same projects, I would like to "pin" those or make sure they always show. It's ok to repeat those from last week but if I take 2 weeks' vacations then when I come back the projects are not listed anymore, yet I'm still working on those.

Hi Ryan, Thank you for your review. We are glad to hear that you find ClickTime useful! I will submit your feedback as a feature request and share this personally with our Product Team. Please don't hesitate to contact us with any additional questions or feedback. Best, Cali ClickTime

Hits the basic needs, helpful for allocating time across teams.

It can be a little clunky and not very intuitive.

Hi Meg, Thank you for your review of ClickTime. We are glad to hear that the Resouce Planning module is helpful for team allocation. We are always interested in what we can do "better", so I am going to reach out to you directly to see if you can provide some more feedback about improvements that you would like to see. Thank you again for your honest feedback and I look forward to speaking with you soon. Many Thanks, Brea Phillips ClickTime | Customer Success Manager

It's online and easy for employees to use. It helps a lot with staffing as well.

Reporting - I wish they were a little easier to manipulate and run what we need.

Hi Jennifer, Thank you so very much for your wonderful review of ClickTime. I am glad to hear that it has been able to help with staffing. I have reached out to your Customer Success Manager Bill Mooney to help follow up with some additional report training as well. Please let us know if we can assist with any topics that come up. We are always here to help! Best, Brea Phillips ClickTime | Customer Success Manager