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ClickUp vs Mattermost Comparison

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Overview

Category Leaders

ClickUp is a fundamentally new way to work - bringing separate apps like tasks, docs, spreadsheets, goal tracking, resources,...

Category Leaders

Mattermost is an open source workplace messaging system for web, PCs & phones, that supports 1-1 & group messaging, file...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

5

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

3.25

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,623

513

50

10

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

5

4

3

2

1

58

42

8

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Great experience with the product initially I was a bit hesitant to use and recommend it because I did not know about the product at all but once I started using it I fell in love with it.
ClickUp has some truly inspired design and feels lighter and more fun to use than many other management tools. It's easy to learn and new, useful features are consistently rolled out.
However, once you get past that point, it is worth it as the platform does a great job and is very robust.

Pros

What I like the most about this collaboration software is the simple and logical UI, which is not overloaded with lots of unnecessary features. It has all we need for successful communication.
Cross-platform applications ready to use. Amazing open source community built around the product, friendly and helpful people.
The software is easy to use, similar to the commercial app Slack. It provides good thread tracking and the interface is clean and easy to understand.

Cons

Too complex for an individual's needs, sometimes illogical, and a terrible android app is the icing on the cake.
After a few months I still get confused about the sapce/folder/list/task hierarchy and use the wrong terms when describing my "location" in the software.
Sometimes had an error when trying to make a new list and could not find any documentation about the error online.

Cons

The incoming hook limitation of maximum content length is the hell (Mattermost don't inform the customer about a message which was higher above the hard coded message size limit).
For its purpose, I have found nothing about the software that I can find to complain about.
A bad user interface, a lot of bugs, sometime you need to restart it in order to make sure that everything works as expected.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features240
  • @mentions
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Agile Methodologies
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Audio Calls
  • Audit Trail
  • Authentication
  • Automated Scheduling
  • Automatic Time Capture
  • Availability Indicator
  • Availability Management
  • Backlog Management
  • Bar Chart
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Brainstorming
  • Budget Management
  • Budgeting/Forecasting
  • Bug Tracking
  • Bug/Issue Capture
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Capacity Management
  • Change Management
  • Chat/Messaging
  • Client Management
  • Client Portal
  • Code Repository Integration
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Management
  • Content Management
  • Contractor Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customer Journey Mapping
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Templates
  • Customization
  • Daily Reports
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Migration
  • Database Creation
  • Deadline Management
  • Deliverables Management
  • Dependency Tracking
  • Design Management
  • Desktop Notifications
  • Discussions / Forums
  • Document Generation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email-to-Task Conversion
  • Employee Activity Monitoring
  • Employee Database
  • Employee Management
  • Employee Photos
  • Employee Scheduling
  • Employee Time Tracking
  • Event Tracking
  • File Management
  • File Sharing
  • File Transfer
  • Forecasting
  • Forms Management
  • Forum / Discussion Board
  • Gamification
  • Gantt/Timeline View
  • Goal Setting / Tracking
  • Graphical Workflow Editor
  • Guest Access
  • Idea Management
  • Idea Ranking
  • Ideation / Crowdsourcing
  • Import Tasks
  • Integrations Management
  • Interaction Tracking
  • Internal Chat Integration
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Iteration Management
  • Job Tracking
  • KPI Monitoring
  • Kanban Board
  • Knowledge Base Management
  • Knowledge Management
  • Labor Forecasting
  • Lead Generation
  • <