Craft.io Features

Craft.io

End-to-end product management for agile teams

4.42/5 (26 reviews)

Craft.io Feature Summary

  • Agile tools
  • Behaviors & flows
  • Collaboration
  • Collect ideas & feedback
  • Content import / export
  • Feature management
  • Kanban
  • Milestone tracking
  • Prioritization
  • Product designs
  • Product roadmaps
  • Requirements management
  • Resource management
  • Shareable product specification
  • Team implementation
  • User story mapping
  • Workflow management

Competitor Feature Comparison

@mentions
API
Activity/News Feed
Agile Methodologies
Alerts/Notifications
Brainstorming
Budgeting/Forecasting
Business Plan Templates
Capacity Management
Client Portal
Collaboration Tools
Color Codes/Icons
Commenting / Notes
Communication Management
Customizable Dashboard
Dashboard
Data Import/Export
Dependency Tracking
Design Management
Discussions / Forums
Document Management
Drag & Drop
Feedback Management
File Sharing
Gantt/Timeline View
Goal Management
Goal Setting / Tracking
Guest Access
Idea Management
Idea Ranking
Ideation / Crowdsourcing
Issue Management
KPI Monitoring
Kanban Board
Milestone Tracking
Mind Maps
Multi-board
Negative Feedback Management
Polls/Voting
Prioritization
Process Modeling & Designing
Product Data Management
Product Roadmapping
Progress Tracking
Project Management
Project Planning
Project Planning/Scheduling
Project Scheduling
Project Workflow
Release Planning
Reporting/Analytics
Reporting/Project Tracking
Requirements Management
Resource Management
Roadmapping
Search/Filter
Single Sign On
Status Tracking
Strategic Planning
Supports Scrum
Surveys & Feedback
Task Management
Task Planning
Task Progress Tracking
Templates
Third Party Integrations
Time Tracking
Timeline Management
Trend Analysis
Two-Factor Authentication
Version Control
Visual Workflow Management
Visualization
Workflow Management
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@mentions
API
Activity/News Feed
Agile Methodologies
Alerts/Notifications
Brainstorming
Budgeting/Forecasting
Business Plan Templates
Capacity Management
Client Portal
Collaboration Tools
Color Codes/Icons
Commenting / Notes
Communication Management
Customizable Dashboard
Dashboard
Data Import/Export
Dependency Tracking
Design Management
Discussions / Forums
Document Management
Drag & Drop
Feedback Management
File Sharing
Gantt/Timeline View
Goal Management
Goal Setting / Tracking
Guest Access
Idea Management
Idea Ranking
Ideation / Crowdsourcing
Issue Management
KPI Monitoring
Kanban Board
Milestone Tracking
Mind Maps
Multi-board
Negative Feedback Management
Polls/Voting
Prioritization
Process Modeling & Designing
Product Data Management
Product Roadmapping
Progress Tracking
Project Management
Project Planning
Project Planning/Scheduling
Project Scheduling
Project Workflow
Release Planning
Reporting/Analytics
Reporting/Project Tracking
Requirements Management
Resource Management
Roadmapping
Search/Filter
Single Sign On
Status Tracking
Strategic Planning
Supports Scrum
Surveys & Feedback
Task Management
Task Planning
Task Progress Tracking
Templates
Third Party Integrations
Time Tracking
Timeline Management
Trend Analysis
Two-Factor Authentication
Version Control
Visual Workflow Management
Visualization
Workflow Management
Visit WebsiteCompare App
@mentions
API
Activity/News Feed
Agile Methodologies
Alerts/Notifications
Brainstorming
Budgeting/Forecasting
Business Plan Templates
Capacity Management
Client Portal
Collaboration Tools
Color Codes/Icons
Commenting / Notes
Communication Management
Customizable Dashboard
Dashboard
Data Import/Export
Dependency Tracking
Design Management
Discussions / Forums
Document Management
Drag & Drop
Feedback Management
File Sharing
Gantt/Timeline View
Goal Management
Goal Setting / Tracking
Guest Access
Idea Management
Idea Ranking
Ideation / Crowdsourcing
Issue Management
KPI Monitoring
Kanban Board
Milestone Tracking
Mind Maps
Multi-board
Negative Feedback Management
Polls/Voting
Prioritization
Process Modeling & Designing
Product Data Management
Product Roadmapping
Progress Tracking
Project Management
Project Planning
Project Planning/Scheduling
Project Scheduling
Project Workflow
Release Planning
Reporting/Analytics
Reporting/Project Tracking
Requirements Management
Resource Management
Roadmapping
Search/Filter
Single Sign On
Status Tracking
Strategic Planning
Supports Scrum
Surveys & Feedback
Task Management
Task Planning
Task Progress Tracking
Templates
Third Party Integrations
Time Tracking
Timeline Management
Trend Analysis
Two-Factor Authentication
Version Control
Visual Workflow Management
Visualization
Workflow Management
Visit WebsiteCompare App

Craft.io Feature Reviews

25 reviewers had the following to say about Craft.io's features:

Paul D.

Supports the entire product management life cycle with a rich and easy to use interface

2017-09-12

I need a tool to track documents and workflow associated with product management. This tool does that very well.

Pros

- Allows stories to be assigned to different teams (and sprints for each team) for different stages of development (prioritization, discovery, design, user testing, etc.) is awesome - The kanban boards are well designed and implemented

Cons

- Some features I would like, for instance, having kanban boards contain stories and tasks from multiple products, aren't yet available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Arnaud L.

Very good product management tool which cover the whole product management lifecycle

2019-07-09

It is our go to tool to manage the development of our products, and to share our progress both internally and with our customers.

Pros

The product is very well aligned with the product management needs, covering the entire lifecycle from user feedbacks to work and releases planning.

Cons

The interface, although very well designed, requires a little time to get used to the workflow that the tool offers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Wing L.

Does what you need

2019-07-11

Pros

It's fast to create tasks and the drag & drop system is easy to navigate.

Cons

The unique terminology--it's hard to figure out what a simple project, milestone or task is when they call it epic, story, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Steve B.

Cool UI and setup

2017-07-18

Product Planning

Pros

Has all the features that I would want in a Product Management tool: Sprint planning, Idea backlog, and charting

Cons

It is a bit too expensive and the UI is not intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Dan D.

Totally in Love with the Simplicity

2017-09-05

Built shared understanding with a geographically fragmented team.

Pros

Most tools place emphasis on plan and build, but Craft excels and wrangling in the mountain of spreadsheets and docs in the discovery phase.

Cons

Although they're constantly working on the product, I'm eager to have a mobile companion app as part of the offering.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Craft


Thanks for your review!

Read more
Mirza A.

One of the best product management tools

2019-07-03

As the product owner, I don’t have to manage tons of slides, spreadsheet, images, notes etc so I can focus on my job. The complete product management tools I ever use!

Pros

The insight & roadmap part, the features are useful so I don’t have to shift between slides, spreadsheet, and other files

Cons

Also the insights part, there’s some features that I need which is still not there. I hope there’ll be added soon

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Derek T.

I've been using craft to keep track of my plans and manage my startup mvp development.

2017-09-06

Pros

It is also a beautifully designed peice of software that is clean, modern, and a joy to use.

Cons

Craft is young and so I still run into some glitches that makes it not work the way it is intended; however it is clearly being actively improved so fixes are always on the way.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Nico H.

Using it for more than a year

2019-06-24

More visibility on who is working for what. Still much better than Jira. There could be more advances solutions like AgileFant.

Pros

Supports all essential features, like image uploads, attachments, planning, etc.

Cons

UI is not always very intuitive.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Razan K.

Craft is a powerful PM tool

2019-05-08

Im mostly using it for product strategy and roadmapping at the moment, but hopefully we want to use it for our all full product management and development efforts.

Pros

I love that I can use it from the start of a product strategy till managing and releasing. It helps with the full cycle of managing a product.

Cons

Since we are an independent product studio, I'd love for Craft to create a way where we can add client accounts (free) so they can add their comments and only view certain aspects of the product management effort.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alexander H.

A product persons product tool.

2019-06-24

I've been able to mostly live inside of one tool when working with my team.

Pros

. - One stop shop - you can go from ideation to planning to delivery using Craft.

Cons

- Sometimes it's not accurate when it comes to who edited a story/item. This can cause quite the problem for paper trails. - Zappier support is flaky at best.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 201-500 employees)

Good process sharing

2019-10-30

The benefit is to keep everybody on the same page with a clear sprint backlog and clear milestone.

Pros

The way it allows us to share the Product Development process with ease along with the team.

Cons

Not always easy to browse through, requires more effort than necessary to find items that haven't been properly tagged.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Mudasir A.

Nice Product Management Tool

2019-05-08

One of the best roadmap software

Pros

Ease of Use Different Views including kanban(board), timeline Story Boards Being Agile

Cons

Navigation inside product roadmap. It would be great if UX is enhanced

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
George P.

Love this!

2016-09-05

It is great for collaboration with developers team.

Pros

- Incredible UI/UX - Good support

Cons

Poor number of integrations with other platforms and tools

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Craft.io

Contact Nir - CEO of Craft - he will help you very shortly.

Source: Capterra
Helpful?   Yes   No

Response from Craft


Thanks, George!

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Anonymous
(Management Consulting company, 1-10 employees)

Craft.io "best PM App for Creative & Visual Thinkers"

2019-07-10

I use it primarily for R&D thought processess and visioneering.

Pros

The ability to have workflow in a dynamic perspective with many ways to view what's happening.

Cons

It is so robust (complement:) that it is very hard to understand how to establish a complete workflow methodology.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bruno C.

A very good software for product specificatoin

2019-05-22

I´ve using Word and other descentrilized solutins to specify product and on Ctraft.io i´ve found one stop shop to my needs. Craft also inegrate with pivotal and my developer team can follow the specifications

Pros

They have many features to put all product specifications in one place and also i can share a link to stakeholders.

Cons

The editor have a very good interface and it´s very easy to use for Product Owner and for other teamates

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris K.

Great Customer Service

2019-04-22

Pros

The example project dealt with is intuitive and very easy to follow.

Cons

I have yet to broaden my experience with the solution offered by the Craft team and cannot, in all honesty, identify features least liked yet. The customer success team is on hand at all times and the response via the Intercom inApp messaging facility was in my experience almost instantaneous.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael K.

The toolbox for the product manager

2019-07-05

Since I have started to use craft, the only thing I need is craft. Information is in one place, no more scattering between Excels, Trello, Jora, Word documents, ​and alike​. Perfect match!

Pros

Comprehensive​ and detailed, allow planning of versions and goals.

Cons

Need work on the editor and some UX, Not all functionality is precise​. It's a learning curve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alban P.

Nice but hard to use

2019-05-08

Pros

It comes with good tools/ideas : Story Mapping, Story ordering, PDF generation

Cons

The good ideas of Craft is not well served by the app UI. It's often difficult to find the good action link, the place of a feature used yesterday.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Adnan K.

Craft Review

2019-05-08

I think craft is a wonderful, all in one solution for product teams. I love it and wouldn't go back to any other software for this purpose.

Pros

I really like the way craft is structured, and the different views it gives me to organise and work on my backlog items.

Cons

Also the strategy section in editor could be better designed, so that goals etc are not just floating text fields but had more of a concrete hierarchy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rudolf S.

Good tool!

2016-11-23

Nice UI! Was surprised to talk with CEO of Craft via support chat, seems like he cares about the customers :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Craft


Thank you, Rudolf!

Read more
Asma S.

Great tool for product management

2019-06-23

Developing a product roadmap for CRM for a business spread across multiple geographies has been great due to the different levels available in the story map, and ability to tag, apply custom fields and link to initiatives.

Pros

Easy to organise stories in story map with Feature and Topic levels above Epics

Cons

Some features which seem basic are not there, like uploading stories, or exporting story details in csv.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Rakesh K.

craft review

2019-06-19

I love working with craft.

Pros

User friendly and user interface is good and dynamic.

Cons

After recent update it is totally change.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Miguel F.

Good overall software for managing product roadmap

2019-05-07

Pros

User interface, ease of use, support, to say a few

Cons

Some features were deprecated that were particularly useful

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, myself only employees)

Buggy software

2020-12-29

Helps with agile software development using Scrum approach.

Pros

In overall it's still a usable product. The developer needs to focus on fixing the bugs to improve overall usability. Also, you need to have a fast computer to run it. Running this thing on an old mac is a nightmare.

Cons

Permalinks stop randomly working and bring to a different view.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Alexandre G.

I love it

2019-05-07

Pros

It's easy and beautiful, plainly a joy to use it compared to Jira

Cons

Not 100% final, but still better than the rest

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more