DeskTime Features

we like the autonomy of the system, when it comes to starting the computer, desktime is able to start working automatically.In addition, the "private time" option is very useful, so that workers can freely review personal matters during break hours, without worrying about being "monitored".

At first, there was resistance to the implementation of desktime by the workers, most of them complained about the alleged "invasion of their privacy", this was motivated by the screenshots made by the software.However, the company also chooses to keep the screenshots active, in order to supervise the work.

Very good with real time tracking. But can improve further to capture productive time more accuractely.

if i am on team call (via microsoft Teams or Zoom) and the other person on the call is talking and if i am just listening the time doesn't get tracked as productive time. This is a problem. So time is getting under recorded.

Hi there, Roochira! Thank you for the review! To help manage your timeline, you can integrate your Google or Outlook calendar into your DeskTime account. To do so, head over to the Integrations section and use the 'Activate' button on the respective calendar. Once you integrate a calendar, DeskTime will take note of the events entered in the calendar. If you are not tracking time during the event,...

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Time Tracking Features, Customization Options, Reporting Options, Real-Time Monitoring, and Ease of Use.

There is absolutely nothing that we did not like in DeskTime.

Attendance and productivity are typically managed by managers along with HR but processes are usually manual and takes a lot of time. This allowed management and HR to have a tool to monitor and inspect productivity and attendance more effectively.

Just that the screenshots are not as often captured as i'd like on the operations level.

I love how easy it is for employees to see their own hours and what they are doing at the time. It is very clear to managers to see what their employees have been doing and how productive they are.

No, I'm very satisfied about Desktime. I'm not sure how I would rate it bad except that Teams call isn't reported on there.

DeskTime is incredibly easy to use, with very little fanfare. It's simple to assign apps on their productivity and non-productive ones. I love especially that DeskTime even shows the time on what project I'm working on, and not just the name of the software.

I haven't used DeskTime for long, but I can't see anywhere I could write a note on the idle time I've had during my work day to jot down meetings, on-location assignments photo-/film-shoots etc.

Desktime is easy to use. It's easy to onboard new people, assign them to teams, and track usage. The dashboard is sleek, informative, and easy to read. I like that we're able to see at a glance what all team members are doing at any moment in time. The implementation for new hires is very quick, just a name, an email, and a team to assign them to is all that's necessary. I do like the reporting structure; I can see what sites someone is visiting and code them appropriately (productive, not productive, or neutral).

It is a pricy system. I haven't compared to other time tracking software, but for us (a company with 35 tracked employees), it's fairly expensive. There have been several issues lately with their reporting of proper time worked/productivity, which took awhile to resolve. Another major issue is that reporting is vast, but difficult to pull what you need. For instance, I have hybrid employees and it is a major hassle to extract the data based on remote or in-office days.

Time tracking and employee monitoring, specially when your workforce is working remotely, has been crucial to make us output driven.

It can be a bit confusing to use initially.

This software gives you great tools to EASILY make sure your staff is doing what they should.

Not much. There are always ways that every software could be better and this is no exception. They do seem to be committed to improving things over time.

DeskTime is easily accessed on multiple devices if you have several or want to use a smartphone app. Install time is minimal, and web access makes it accessible 24/7 from anywhere. Great for AOP and budgeting appropriately for future impactful change in the business unit. Allows better coverage for absences of all types.

There is little to dislike. However, gaps in work time should be easier to manage. Working with end-users and walking away or having walk-in unexpected visitors create various gaps. Maybe if you could highlight several gaps at a time to change to all 'not idle'/productive, it would alleviate the redundancy of changing them one by one so you can label the event with 'meeting' or walk-in, etc.

Snapshot feature has been absolutely an essential staple during our WFH period due to Covid. Along with productivity monitoring, our leads were able to clarify a better understanding of what our employees are completing throughout the days. Very much have utilized this feature, and has been very helpful to our teams productivity overall.

The idle time tracker. Simply holding a key down on your keyboard for long periods of time can be tracked as "productive" time and is not the best way of monitoring idle time for employees. However, cross referencing this with the snapshot feature has been a key stable in eliminating this type of behavior.

Employee and time tracking are extremely useful. It's fully customizable to the point of allowing a group of employees the use of social media (for example the marketing department) and not applying the same rule to the rest of the teams. We trust our billing to Desktime reported times.

Can't think of any until this point. We have been using it for quite a few years now.

Desktime is a no brainer if you have a clients who switches between projects and they require you to be billed every penny with them time you spent on all of them.

depending how big is your organization, you will come across with employee that can manipulate the system by moving the mouse or use videos to fake they are working. You can only catch the cheater by manually viewing their profile because the Excel export will only give you the overall time for the day, but not the activity you can catch by viewing their screenshots.

For me, It is crucial that the software that's being used by so many of our coworkers remain user-friendly and easily accessible for everyone. DeskTime absolutely delivers in that regard!

I'd say reports and reporting features could have been handled a bit better. I've found myself somewhat limited a couple of times when I was trying to generate some advanced reports but, that being said, you'll find no issue if you're not looking for something very complicated.

You can keep track of time automatically when you start your computer. You can check the start and end time It is possible to analyze which fields can be focused on work. It is nice to be able to visually check the time wasted.

When you click on software on the taskbar Response is a bit slow. It's a bit disappointing that the design isn't luxurious. It would be nice if the charts and expression methods were diverse. The weekly report looks like https://www.getharvest.com/.

Hi Jihun! Thank you for the honest feedback. We are continuously working on improving our product and will take your review into consideration. The DeskTime team

Some features such as project controls, site controls, groups, etc.

The price and app stability I guess

Easy to use whenever the employer is located in the world. All employees will be logged in Desktime when they work, and the employer has the authority to check on all employees, see their arrival, time of spending on different programs, and their absence daily, weekly, or even monthly.

That DeskTime tracks every single web or program and names it. Depending on the employees' work/responsibility, it is a necessity to check on programs that are even unproductive, even though it's not true. It affects productivity and effectiveness.

Cross-platform compatibility (MacOS-X, Windows, iOS, Android), Simplicity, Beautiful design, simple application assignment

I'd love to drill into details about a certain time period, productivity status etc. For example, if I have a block of an unproductive period, I'd like to be able to click on it in a report to see where have I spent the unproductive time (or productive, or neutral).

The graphs and the summary stats. It is clear. If anything, I would add even more stats.

Maybe there is room for some basic analyses on how you are able to focus or what you need to chill. I think that it could also work as a "blocker", as it serves similar needs.Whenever you want to see a page you have previously banned, it should block you. Then it would be not just a time tracker, but a productivity tool.

* Easy to implement * Easy to maintain * Interface is very good and the way data is displayed is excellent * Automated screenshots every 3 mins is a very good feature

* Email Notifications need to be customizable * Notification for when a user is idle for more than a set time is a must for large organizations * And more testing before releasing new updates as I have experienced issues with screenshots previously.

Easy to track employee time is very nice.

I have my doubts about the security of this app - why do you need to record screens?

Hi! Thank you for your feedback. While we do offer a screenshot feature it is completely optional - we advise employers to be transparent and always be mindful if and when using this feature. We also offer the option to capture screens only in case of suspicious activity, and for the images to be blurred. All privacy issues must to addressed by the employer upon the introduction of time tracking software. We also offer users a Private time feature that users can turn on - this way employees can take care of personal business while still on company time without being tracked. Hope this helps! The DeskTime team

it make it simple and fun your time tracking both for job related or for spare time activities.

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Time tracking without thinking.

I really wish it would track minutes in unites of 100, like time has to be submitted for payroll. The hour time is not a factor but the minutes, it is always 38 min x .60 to get time to submit. Or if not doing the actual math, it is looking it up on a conversion chart. Just give me an option to track it how I need it to.

It really helps me to understand did I work 8 hours today and was I not wasting time on Facebook or other things. I like the green design. It makes me tune in positive and productive.

I would like an extended possibility to add programms, headers, meetings from outlook automatically to projects. So like marking apps as productive or unproductive, there might be option to mark them as belonging to specific project. And I would also like to have a slightly cheaper plan as even though I belong to a company I have installed and pay for this alone and use it for my home office purpose only.