Learn why GetApp is free

Favro vs Mi9 CRM Comparison

Add to Compare

Overview

Favro brings business agility by empowering teams to work autonomously, while also aligning their planning towards company objectives.

Mi9 CRM is an integrated customer experience & relationship management solution with real-time omni-channel customer data,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$6.80/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

205

162

30

4

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.7

(21)

5

4

3

2

1

19

0

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

What I like most about Favro is that it is intuitive, effective for working together, and also that with its help I can comfortably monitor the status of tasks performed in real time.
I love the fact that it incorporates a spreadsheet element and "cards" and seamlessly pulls from one to the other. Super easy to wrap my head around that system.
I also like how you can see a full history of everything that has happened. The workflow rules are nice (these seem pretty basic though - would love more options for these).

Pros

We have been using the UpShot Commerce platform since the late 1990's and are thrilled with their robust offering.
Upshot Commerce gives us great care year after year. We are seeing some great improvement since launching the responsive design.
We enjoy the upshot commerce platform. The platform is easily customized, reliable, secure, and the back office is a dream come true.

Cons

Sometimes I have seen the app completely not working with some internal server error. It was really bad to see that.
Also, when a large number of subtasks appear, the workflow threatens to turn into chaos. Therefore, I believe that we need to add more structuring tools to the interface.
The mobile application seems a little uneasy to use, they should work on the mobile platform more for this product.

Cons

It cost me hundreds of thousands of dollars in lost business, lost customers, and time and money spent trying to get things to work.
If faking it and using duck tape is in your wheelhouse then maybe this will work for you. It took us a year to get out.
The software isn't flashy as some other products, which I think gets mistaken for being out dated or not as intuitive.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features50
  • @mentions
  • API
  • Agile Software Development
  • Application Integration
  • Assessment Management
  • Assignment Management
  • Automatic Notifications
  • Behavior Tracking
  • CRM Integration
  • Calendar Management
  • Categorization
  • Charting
  • Client Management
  • Collaboration Tools
  • Collaborative Workspace
  • Collections Management
  • Commenting
  • Communication Management
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Cycle Count
  • Data Import
  • Data Import/Export
  • Deadline Management
  • Document Management
  • Drag & Drop Interface
  • Employee Management
  • Estimating
  • File Transfer
  • Goal Setting / Tracking
  • Ideation
  • Issue Management
  • Lead Nurturing
  • Loyalty Program
  • Multi-Channel Management
  • POS
  • Planning Tools
  • Prioritizing
  • Product Data Management
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Workflow
  • Projections
  • Promotions Management
  • Real Time Data
  • Real Time Updates
  • Receiving
  • Search Functionality
  • Single Sign On
  • Summary Reports
  • Tagging
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Third Party Integration
  • To-Do List
  • Two-Factor Authentication
  • Workflow Management
  • Total features18
  • @mentions
  • API
  • Agile Software Development
  • Application Integration
  • Assessment Management
  • Assignment Management
  • Automatic Notifications
  • Behavior Tracking
  • CRM Integration
  • Calendar Management
  • Categorization
  • Charting
  • Client Management
  • Collaboration Tools
  • Collaborative Workspace
  • Collections Management
  • Commenting
  • Communication Management
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Cycle Count
  • Data Import
  • Data Import/Export
  • Deadline Management
  • Document Management
  • Drag & Drop Interface
  • Employee Management
  • Estimating
  • File Transfer
  • Goal Setting / Tracking
  • Ideation
  • Issue Management
  • Lead Nurturing
  • Loyalty Program
  • Multi-Channel Management
  • POS
  • Planning Tools
  • Prioritizing
  • Product Data Management
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Workflow
  • Projections
  • Promotions Management
  • Real Time Data
  • Real Time Updates
  • Receiving
  • Search Functionality
  • Single Sign On
  • Summary Reports
  • Tagging
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Third Party Integration
  • To-Do List
  • Two-Factor Authentication
  • Workflow Management

Integrations

  • Total integrations11
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • VisitorTrack
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • VisitorTrack
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Favro vs. Mi9 CRM

See how Favro and Mi9 CRM stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

Select your country

© 2010-2020 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.