FogBugz Pricing, Features, Reviews & Comparison of Alternatives

FogBugz Reviews

FogBugz

Project, issue, and bug tracking for teams

5.0/5 (2 reviews)
1,389     6,341

FogBugz makes it simple to track your projects. It focuses your team on what needs to be done, and brings schedules back into reality. Capture your tasks, features, and customer requests in a central location, bringing clarity to your development effort.

Software developers need time to work on our code without distractions and interruptions, and once we’re done, we need to know what’s next on the list. It’s pretty straight forward when you’re working independently or on a small team, but as team size increases the ideas of being productive and organized start to be at odds with each other.

At core, we think of software support as post-release software design. The job of the original designer is to imagine how a hoard of different people will respond to a product. Support's job is to allow product development to hear the actual response without being overwhelmed.
www.fogcreek.com

FogBugz Reviews (2)

Latest reviews

 Wouldn't want to live without it.

We've been using FogBugz for issue tracking through 8 releases of our engineering software with a team spread over 3 continents. Anyone can open an issue, including virtual users per email. From there we have a modified Kanban setup that tracks the issue from backlog to current release MustDo, ...

Read the full review
Reviewed 27th of December, 2016 by Margaret Robbins

 

 Excellent for small businesses

We've used FogBugz for years and were extremely happy with it. Unfortunately we switched away when we grew and personally I'm very unhappy with the switch (to JIRA). FogBugz is great for day-to-day users. Entering cases is very straightforward, as is organizing and searching for them. It has a ...

Read the full review
Reviewed 29th of November, 2015 by John Freinen

Read all reviews

Specifications

Intended Users
Large Enterprises, Public Administrations, Small Business
Supported Countries
Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
English

Competitors Pricing

LeanKit

Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Basecamp

Starting from: $29.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Pivotal Tracker

Starting from: $7.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Users who visited FogBugz also visited

Key Features of FogBugz

  • project management

Alternatives to FogBugz

Margaret Robbins

Wouldn't want to live without it.

27/12/2016

We've been using FogBugz for issue tracking through 8 releases of our engineering software with a team spread over 3 continents. Anyone can open an issue, including virtual users per email. From there we have a modified Kanban setup that tracks the issue from backlog to current release MustDo, WIP, InQA, Done, assigning it along the way to the various players. Anyone can add notes, thoughts, suggestions at any stage and there is time-tracking, which, combined with the excellent searching and viewing features, allow us to report hours spent per task or project area, numbers of opened, resolved, closed issues per person, etc. A couple of times we have needed technical support and FogCreek was there immediately. We have evaluated other options once or twice but have not found anything tempting. Costs a bit but worth the money.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John Freinen

Verified Reviewer

Excellent for small businesses

29/11/2015

We've used FogBugz for years and were extremely happy with it. Unfortunately we switched away when we grew and personally I'm very unhappy with the switch (to JIRA). FogBugz is great for day-to-day users. Entering cases is very straightforward, as is organizing and searching for them. It has a very user friendly simple search and a great advanced search (really thanks to Lucene).

Pros

Everything about day-to-day usage is wonderful. Quick to enter cases, quick to manage, easy to search. Especially love the keyboard shortcuts.

Cons

Price. It's great for small teams but once you grow past a few dozen users, it gets very expensive.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
Read more

Frequently used together