FogBugz Reviews - Pros & Cons, Ratings & more

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SpiraPlan

Birdview

FogBugz makes it simple to track your projects. It focuses your team on what needs to be done, and brings schedules back into reality. Capture your tasks, features, and customer requests in a central location, bringing clarity to your development effort.

FogBugz

Web-based

Entering cases is very straightforward, as is organizing and searching for them. It has a very user friendly simple search and a great advanced search (really thanks to Lucene).

Business Development Manager

It's then easy to track and search for existing cases. Assigning bugs to staff is easy and helps keep track of progress.

Director of Customer Success

I like the case, task, and subtasking abilities and how Fogbugz displays these in list form.

Digital Marketing Manager

It was handy that things were able to consolidated to each project. It was nice to be able to make notes and send emails directly from cases.

Tech support

Some delay when email is sent. Sometimes cases that are supposed to send notifications do not appear.

Software Developer

When I tried to log into my account to cancel it, it wouldn't even load.

Developer

It can be time consuming to get what you want out of it. The overall experience is lack luster.

It can be difficult to sort through large volumes of tickets. While it may be good for very small teams, in bigger teams the software feels inadequate.

We self-hosted Fogbugz on our server. It was easy to install and maintain.

Software Issue Tracking Developed by Software Guys

Tried to Scam Me

Fogbugz - a helpful bug management tool

While I did not get to use FogBugz for a long time, I did enjoy how simple it was when I did use it.

Simple and Easy to Use

Fogbugz allows us to easily track, manage, and organize our work as a team. 

A Good Tool That Works for Almost All Scenarios

Nice tool to manage projects

Easy to lookup old issues and see how they were solved for reference. 

Easy software to track issues with hardware and software

Good, but not great

Unorthodox Use Proved to be a Challenge

Great software

Fogbugz helped us organize a strong web development process. I used the application to communicate feature changes and bugs to the developers.

Fogbugz is a strong bug tracking tool

Saves time and is simple - great web based bug/project tracking software for a midsized team. I don't have to worry about Fogbugz moving features around. Customer support is good. 

Excellent for tracking projects and bugs

Fogbugz is an easy to use bug tracking tool.

The ability to track and report bugs within our web portal is very important.  This product does just that.

Great software for our IT department

Simple and efficient bug tracking system

FogBugz is great tracking software

Tracking, logging and updating development issues with ease

Main benefits were the ability to log and track bugs through a development cycle. We also used it for features. The ability to add sub cases to each issue was useful

Easy to use bug tracking system that allows users to log bugs and features with priority levels

For relatively small teams it is easy to track bugs, it's much more effective than email. 

Tracking bugs made easy

Great support and development tool

Keeps current issues organized better than e-mail.  If everyone got on board to use it, I think it would be very beneficial. 

Fairly useful tool to track issues

We've been using FogBugz for issue tracking through 8 releases of our engineering software with a team spread over 3 continents. Anyone can open an issue, including virtual users per email. From there we have a modified Kanban setup that tracks the issue from backlog to current release MustDo, WIP, InQA, Done, assigning it along the way to the various players. Anyone can add notes, thoughts, suggestions at any stage and there is time-tracking, which, combined with the excellent searching and viewing features, allow us to report hours spent per task or project area, numbers of opened, resolved, closed issues per person, etc. A couple of times we have needed technical support and FogCreek was there immediately. We have evaluated other options once or twice but have not found anything tempting. Costs a bit but worth the money.

Wouldn't want to live without it.

We've used FogBugz for years and were extremely happy with it. Unfortunately we switched away when we grew and personally I'm very unhappy with the switch (to JIRA).

FogBugz is great for day-to-day users. Entering cases is very straightforward, as is organizing and searching for them. It has a very user friendly simple search and a great advanced search (really thanks to Lucene). 

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